I searched for months and months until I found the vehicle I wanted pop up at Plaza Motors. The whole process was seamless. The staff was friendly and knowledgeable. They followed through and delivered on everything they promised. I would recommend them to anyone looking to buy a luxury used vehicle. read more

Just got back to San Francisco from Plaza Motors with my 2014 Mustang GT. Working with the sales manager, Justice, was a delight both on the phone and in person. My 11 year old son and I flew down to do the last minute inspection and the car was even better than we expected. Justice made the paperwork incredibly easy and when he heard we were driving to Las Vegas and hadn't made a reservation yet, he quickly booked us a great room from his computer. The road trip back through Las Vegas to Ely, Nevada along Highway 50 (the Loneliest Highway in America) to Reno and through the Sierras back home was breathtaking and one my son and I will never forget. We hit 135mph briefly way out in the desert. I initially checked out the Plaza Motors website because it was highly recommended by a friend who'd bought two cars from them over the years. His comments on their honesty, knowledge and service were born out by my own experience. My father was a car dealer for over 65 years specializing in "late model" used cars. He thought people were crazy to buy a new car that depreciated 15-20% "as soon as you drove it off the showroom floor". That's why he sold cars that were 1-3 years old with low mileage. My Dad died last year, at 89, still selling cars to his friends and former customers. I'm sure he was smiling when he saw the deal I got on a 2014 Mustang GT with just 3,800 miles on it and lots of extras... and still had almost 3 years left on the warranty. Do yourself a favor and listen to my dad. read more

I would give them NO stars, but that is not a rating. I spent two hours with Justice Rovin today looking at a Tesla X model which they had on the lot. I did a test drive and was convinced that both the car and price was good. I then spent a great deal of time and effort working with Justice attempting to work a solution to trade in either my Jeep or my 1958 Impala. To be fair no firm numbers were offered but some ballpark numbers were batted around. In true car salesmen form I was asked to just buy the car and sell my vehicles myself, just write a check. After some discussion I left the lot with the understanding that that I would work with the numbers and get back to Justice. When I got home (a little over an hour drive) I went to the Plaza Motors website and searched for more details on the Tesla only to find that it was not listed in the inventory anymore. Further checking found the Tesla in the Plaza Motors SOLD vehicle listings. I immediately called Justice only to be told that the Tesla had been wholesaled to another dealer. What kind of salesperson spends over two hours with a customer, and does not even call a customer to give a notice that they are going to wholesale the car, (the best leverage possible to sell a vehicle, "act now or you will lose out"). I will tell you who, an A$$Hole! What a poor way of doing business, Justice's response was you left and didn't buy and you didn't put a deposit on the car. What a slimy way of doing business. I was looking for ways to put this together, but maybe I should just count my blessings that I didn't get caught up in the poor business practices of Justice Rovin and Plaza Motors! read more

We recently purchased a 2011 911 Porsche Carrera through Andrew/Drew of Plaza Motors. It was a pleasant experience with no surprises. Andrew was helpful, informative and reasonable in his approach. We would highly recommend Andrew and Plaza Motors as an independent small business that has an inventory of beautiful cars at attractive prices that factory dealers cannot come close to! Tony & Cher D. read more

Plaza Motors sold me a car unsafe for the road. The car had dry rotted tires, leaking cv boot, needed steering rebuild and windshield had stone damage. Called Plaza Motors and they did nothing. They do not disclose anything about their cars and once sold do nothing. I am looking at $15000 in repairs. Arizona MVD was useless. They lost my first complaint. The staff seems to not know what is going on. read more

What a complete waste of my time. I drove 30 miles round trip from Chandler to look at and test drive an X5M and an Infinity QX80 they had listed on Cars.com. I sat in the lot for 15 min in 100 degree heat with my wife and kids waiting for someone to help us. They were more interested in dealing with their car deliveries than their customers. They took another 15 minutes to find the keys. I could tell the BMW hadn't been driven in a while for very far because the rotors had rust on them and now I know why. I asked for a test drive. Justice, the sales manager, said he would only take us around the block. I thought he was kidding. No, this is for real. They apparently will not let you test drive any cars except around the block, no freeway speeds, and they refuse to let us test drive more than 1 car. What? I kid you not. He said either we can test drive the X5M or the QX80 but not both. I had to make a choice of which car I wanted to take on a test "drive?" So first, why would I (or anyone for that matter) EVER buy a used car you can't drive at freeway speeds? I just wanted to check for rattles, suspension issues, etc. Nope. Not allowed at this dealership. Second, why would anyone buy a car from a dealer that would only allow you test "drive" a single car on their lot? I have never heard of anything like that. What a joke! Justice, the sales manager was completely rude to me. I finally just told him to forget it and thanked him for wasting my time. Seriously, I would go to any other dealership than this one to buy a car. I have been to a lot of dealerships and I have never had as terrible of an experience as I had here. The sales manager was unhelpful, unfriendly, and un accommodating. It almost seems like they aren't even interested in actually selling cars, just collecting them. read more

I bought a car from Plaza in Scottsdale two years ago and it was great. I just bought a car from Plaza Motors in Tucson AZ and it was awful. We agreed on a price and within two days ( weekend) wired them the entire money. I asked plenty of questions and got answers. Then, I was told the car needed the vac pump replaced and they would get someone local to do it. I waited a week and heard nothing. I reached out to the very uninformed sales guy who told me the replacement part was bad. Well, when I agreed to buy the car I was led to believe it was ready to ship as soon as they got my money and found a trucker. Nope. Now, I was told after prodding that they would have another mechanic rebuild the valve. I waited again. Finally, I was told the car was ready to ship. The truck arrived in three days which is pretty quick. I mean he had to drive across the country. It was A MONTH since I wired them the money. So, for one full month they had my money and I had no car. The driver arrived at 8:30 Pm. The fact he could barely speak English was the first issue. Then, he would not drive up my 800 foot long driveway. I have a large turn around near the building but he refused. So, I had him drive a mile and a half to a grocery store parking lot to unload. It's pitch black outside. The next day I finally got to inspect the car. I was assured by the selling dealer the car went through a safety check. All items are fine and there were no issues ever mentioned by the sales guy. In the day light I discovered three large dings on the passenger side. I had them pulled out and paid for it. I would not have minded it but it was never mentioned. I was told there were no issues with the body. Clean, California car I was told. Well, then I found the tires had 40psi. They should have 26 and 29. The oil was down a quart of oil. The wiper blades were dry rotted. They were useless. The drivers side window lever is broken. Again, no mention of anything from the dealer. The CD player does not work. There are six cd's stuck in the command center. Again, I was told everything worked properly. So, the CD player is inoperative. The engine coolant light keeps popping on. The carpet was dirty and I cleaned the plastic areas around the seat. It is now clear the dealer bought the car at auction( that's normal), washed it, and stuck it on the lot. No safety inspection could have been done. If so, it was done by a blind person. And, the sales guy is not trustworthy. Recap; never mentioned three body dings. Never mentioned the broken CD player. Never mentioned the broken window button on the drivers side, never told me about the body vac pump was broken, never told me the coolant light comes on, did not check tire pressure or oil level. Also, both, yes both key fobs had dead batteries. The interior was dirty. No owners manual either. This is after making me wait a month after I paid them in full. Beware of the Tucson location read more

Smart, efficient, polite , people who listen well and do their job properly to satisfy your needs -not what you get often in car dealership. Often dealerships selling high end cars have wrong attitude - these guys are nothing like that - easy going and quick with any answers, their pricing is fare, they'll make you happy . Ask for Justice Rovin - you'll be in very good hands. Great place to give your business read more

this review come a year after I've purchase the Landrover. not because I forgot just i wanted to wait and see if there will be any problems with my purchase. I live in Los Angeles California. on November 2014 I search for a LR3 and there was not too much to offer online, I expend my search mile wise and bang my eyes caught this beautiful LR3 2008 look like new. I called and talked to Justice who immediately impress me and assure that the car is not just a picture that everything work and function. few days later i send my friend to see and test drive the car and he love it. I gave a green light to justice to save it with a CC deposit and I catch a flight on the weekend to check the car. when I came in at the morning the car was ready for me at the front and justice was very welcoming and pleasant. he did a quick walk through to show me everything and gave me the key to test drive the car....I was very impressed and came back in to sign and purchase the LR3. we had an agreement on the phone that he will cover the shipment to LA and he honor it. All the paper work been done with a great guy Drew. here we are a year later and I enjoy the car so much. so far so good, it's true that problem can show up with any used car and not always the dealer can see it coming but a true dealer to judge how he treat or deal with such things. I truly recommend Plaza Motors Ron Hoffman Los Angeles read more

We were in Scottsdale on vacation and had been looking for a Mercedes GL550 in Seattle and Portland. We drove by Plaza Motors on the way to our hotel and saw they had one. We did not intend to buy in Arizona but James was so nice, promptly contacted me to follow up on all of my questions. They were so kind, laid back and easy to deal with, we decided to go back the following day. We bought the car from them just to avoid having to deal with a different dealership. We had pre-arranged financing with our Credit Union at home, but Justice, the Finance Manager was able to get us a better rate through his lender. All of this happened on New Year's Eve and they patiently stayed there with us hours beyond closing time until everything was settled and done. The car had a slight tire issue, which they promptly had fixed. Even though we had to drive 20 hours home, the better experience was well worth it! We've now put 1900 miles on the car and love it! I would buy another car from them in a minute! read more

I recently bought a car from Justice at Plaza Motors. This is right around my sixth time buying a car from a dealership and this was by far the least hassle experience I have ever had! I had originally gone to purchase a car found on their website but it was gone by the time I got there. I explained the type of car I was looking for and Justice showed me another comparable car they had available. I did not buy it the first day but Justice was very friendly, helpful, and professional. I went back two days later and was driving my car home in less than an hour! It really only took that long because we were talking about other things. Great experience, thanks Justice! read more

one thing I will say there are really nice quality cars that would be hard to find anywhere else.... I bought my lil lexus sc 430 sight unseen...took a uber to get it......I got a good finance deal from Wells Fargo thru Plaza I like old I like drove every car out there...when I was a kid I used to have a job to take the big new Lincoln conti's to wash em I like had every car pinto el camino jag xke falcon 3 covairs I had a kewl mgb labaron novas dodge ram f 150 I even had a 57 chevy and a 53 2 door my dead brother had a Bentley and a rols I had this old vw and my nav friends would say lets go get a 12lvr and we would push it cus the clutch out I even had a Gremlin....the Gremzky I had a Pacer I had a 69z28 and u know its kinda weird to write this but the car that was the coolest to drive was the 74 Pinto station wagon the steering on that car was so quick WORD read more

It is with great pleasure that I provide this note of appreciation for Justice L. Rovin, Manager at Plaza Motor dealership in Tempe. My contact and interaction with Justice goes back to 2 years ago when I bought from him my Mercedes CLS 550 on August 22, 2016. Because of Justice, I returned back last week to buy another car; a Mercedes S63 on September 15, 2018. Justice L. Rovin is not a typical salesman (of course an excellent salesman in the technical definition), but a dedicated professional and above all a civilized human being. Every time we interacted with Justice, he has exhibited a genuine interest to help and advise and to make our buying experience as agreeable as possible. I am delighted to have met Justice, a superb gentleman and grateful for him for the way to he dealt with us on both occasions. My twin sons Niels and Dieter and I, really appreciate and value Justice L. Rovin demeanor and attitude in dealing with us every time we visited his dealership. I am determined to come back to ask Justice's help and advice when my twins sons are ready to upgrade their cars. read more

Last month I bought a 2009 Mercedes SL550 from Plaza Motors and it was a great experience. I dealt with the GM, Justice, and he was very low pressure but very competent. He was able to arrange financing and the whole process took less than an hour. The car is very clean and perfect. Yesterday I went back and bought a 2007 Land Rover HSE and had a similar experience. Also had the opportunity to meet the owner, Alex, who was also a great guy. I would highly recommend Plaza Motors to anyone looking for a high end luxury car. Everyone there is a class act and they all operate with a high level of honesty and integrity. read more

NEVER use this dealership. I bought a car with them and the SAME DAY I purchased a car with them the engine light came on. They were nice and said that they "fixed" the problem. Then two weeks later I found out that the car needed new brakes and new CV joints and they said they had a buddy that they work with who did it for $500 bucks. Then the engine light came on a few more times. I have since gotten rid of the car and am telling everyone to not go here. They have good prices for their cars because they all need ALOT of work to be done to them. read more

Horrible dealership. I purchased a corvette from this dealership and had it shipped to me in Oklahoma. Before I received it I asked the sales associate, James, if there were any major scratches,he said "No". When I get the car, it has transformer symbols carved into the hood!!! The transported that the dealership suggested, even said he couldn't believe they sold it that way. When I call to tell them the issue, they basically speak to me like I'm stupid and when I request to talk to a manager, the manager, Justus, puts me on hold for over 30 minutes till I just hang up. These people are crooks, and their inventory is trash. DO NOT buy from this so called dealership. Trash for cars, they admit to not disclosing information, but say it's your fault. Complete trash inventory and completely trashy employees and managers. read more

I don't know what that last person was doing, but I just bought a car from Plaza Motors online and they were great. They negotiated a fair price, expedited the paperwork, beat the phooey out of the interest rate I was getting from my local credit union, and the car was shipped immediately for the agreed upon shipping price and it arrived in Macon, GA within 2 days! Its a beautiful car and Justice and James have been very nice. I am someone who normally HATES the whole car buying process (witness the fact that I have not purchase a car of any sort for the past 14 years!) I finally broke down and bought this Prius and could not have been more relaxed or happy with the folks at Plaza Motors. They returned phone calls promptly, answered all my email questions immediately (considering the time difference) and were never pushy or rude. If I lived closer, I would stop in and shake their hands to say thank you. read more