Anacapa Plumbing was excellent. They responded quickly, offered a fair price, and finished the job…read moreahead of schedule. Communication was clear throughout. Sharin came the next day to provide the estimate, and his trenching crew arrived early after confirming that timing with me. The plumbers, Torin and Nate, completed the work on time. I am completely satisfied. Dave

I hired Anacapa Plumbing for a residential plumbing project at my property, and unfortunately my…read moreexperience was very disappointing in the areas of management, scheduling, communication, and billing. To start, the work was scheduled to begin on a Monday between 8:00 and 10:00 a.m. I already was not thrilled with such a large arrival window, but I accepted it. What was not acceptable was that no one showed up and no one called. I rearranged my morning and ended up being late to my own job for no reason. There were also repeated communication failures during the project. At one point, I was told the water would be shut off on a Monday, so I had my renters make plans to be away so they would not be inconvenienced by having no water. Monday came and went, and the water was never shut off. Apparently their plans had changed, but no one communicated that to us. When they finally did shut the water off, it was handled in a way that created a completely unnecessary burden. On one occasion, the guest house was without water all day and overnight. On a different day, the main house was also without water all day and overnight. In my opinion, this was avoidable. I had already run the main line to both houses. They only needed to run piping from those lines to the water heaters. That work should have been staged so everything else was prepped first, with the final tie-ins done once the glue had cured, keeping the water interruption to maybe an hour or two. Instead, two families were significantly inconvenienced, and the attitude I got was that this was standard and no big deal. Another issue was professionalism on site. One of the workers was loudly yelling and swearing in the crawlspace, including repeated profanity. This was not a vacant construction site. This is a home where people live. I was grateful my wife and kids were not around to hear it. After the plumbing work was completed, I finished enclosing the relocated washer and dryer area by framing, insulating, and drywalling the space. When I finally hooked up the machines and ran a load of laundry, the room flooded because water backed up and poured out of the in-wall washing machine drain. I called Anacapa Plumbing, and since this happened just a couple of days after they finished the job, I expected a prompt and professional response. I was told someone would come that afternoon. No one came. Then I was told they would send someone the next day. A plumber eventually came while I was at work, stayed about an hour, and left without any communication. Hours later, I still had no idea whether the problem had been fixed or whether it was safe to use the washing machine. I had to call and leave a message to find out. Later I was told it was okay to use, followed by a $270 bill for that visit. The billing was another major issue. The original estimate was around $15,000. The final bill came in at about $20,000, plus the additional $270. That is roughly a 25% increase with no meaningful communication, warning, or explanation during the job. In fairness, I did add a small amount to the scope by having them run about 25 feet of hot and cold PEX with two shutoff valves, but I do not believe that justifies an extra $5,000. For context, I am a General Contractor and have been for 18 years. I often try out subcontractors on my own properties before using them on residential client projects. Anacapa Plumbing was one of several companies recommended to me locally. Based on this experience, I would not use them again, and I would not recommend them to others. P.S. Thorn was nice and a good worker.

After having 4 different plumbers bid the job, Ian from Drain Masters was the best for me. What I…read morevalued most was his communication and his timeliness. I was not physically at the address where the plumbing issue was but Ian was in contact with me almost daily, would answer any questions I had quickly, sent me photos, was there when he said he would be and got the job done on time. I received bids at a lower price but I was also chasing after those plumbers (for days) to get the bid in writing, had to ask the same question multiple times to get an answer and 2 of them were over 30 minutes late to bid the job. I realized that if it was this difficult and the job hadn't even yet begun, the lower price wasn't worth it for me. Ian provided me with peace of mind and that truly made such a difference to me. I highly recommend Ian from Drain Masters.

We had a drain clog in our bathroom where there's two sinks in the same counter. Because they were…read morejoined incorrectly upon Constuction the snake wouldn't go down. It went up into the other sink. The owner of the company came out and because he's had so much experience he was able to fix it and tell us how to make sure this didn't happen again. Excellent service and very fair price.

We had a leaking toilet and had the stress associated with contacting a plumber. I used Yelp to…read morefind and make an appointment. Jose from Smart Choice was the first to respond and I'm so happy he did! Jose arrived, diagnosed the problem, what caused it and how much it would cost which was very affordable and fair. He's clean, thorough and did an exceptional job! I now have a great plumber to come to the rescue! If you need a plumbing job, Smart Choice Plumbing is the one!

Great service,fast and amazing customer service,I called for the company and they got here at my…read morehouse in less 2 hours ,price is good.

The City of SB notified of us excess water usage, so we called Fisheye Leak Detection. Larry and…read morehis staff were quick to respond. Larry came out that afternoon, found the leak in the irrigation system, and fixed the issue. We highly recommend Larry and Fisheye for any leak problems that you may encounter. Thanks! -Nemo

My insurance co required that I have a wifi Moen auto water…read moreshutoff valve installed by a licensed plumber. Joshua Fish arrived on time, did GREAT work and charged less than a third of what others quoted. He does other plumbing and leak detection as well. Highly recommended!

Highly recommend! The owner is a personal friend and I trust him to deliver quality service and…read morecustomer care for any plumbing issue, you may have.

I would rate my experience with George, the router, man, plumbing as a five out of five stars, he…read morewas helpful and informative, very knowledgeable understanding my predicament. he then pointed me in a direction that would help my current plumbing circumstance, and I am greatly appreciative for his responsive Outstanding customer service Thank you for your help George

I consider myself pretty handy, but dealing with sewage is something I always leave to the…read moreprofessionals! Donnie is knowlegable, experienced, and most importantly, honest! He always gets the job done right for a reasonable price and never tried to upsell me for anything I didn't need.

We had complex sewer and water supply problems . Donnie analyzed the various problems.Donnie and…read morehis friendly, knowledgeable crew solved the problem with a favorable outcome. We recommend DC Plumbjng. Bob and Karin

Fraudulent billing. Their technician came and gave us a verbal quote of $300 to fix a clogged…read moretoilet. They took a bit longer that expected and I ask if the quote will change? They said "the boss will call you later". They finish the job, and a week later we receive a bill for over $2000! Obviously illegal, but it sounds like a pattern of theirs. California as Business Code 7159 clearly states they need to both provide an estimate and get a signature for work over $500. They did neither. We have filed a complaint with the California State Licensing Board.

Not a review of service - as the service never happened…read more This is a review of poor communication. Scheduled a water heater repair through a home warranty policy. Contacted me and asked for all the info he would need to diagnose the problem. I sent that. The day came. He never showed up, never sent an email or a text. I sent a text at 8PM. He apologized - had an emergency and forgot about me (self-admitted). We rescheduled for a future date. I needed AM. He wanted to do 3-4. I asked when we could do AM appointment. We agreed upon time and day. That morning I get an email confirming 4PM appointment. I called and Dio says he thought it was 4PM. He was willing to send someone out right away, but after all that I canceled the appointment and did not reschedule. He may be very good at repairs and plumbing work, but the communication and appointment organization needs work.

We've had nothing but good experiences with Good Land Plumbing! They fixed a few items on various…read moreoccasions for us at our previous apartment (toilet leak, garbage disposal clogs, etc.) and today fixed two sink leaks in our new home. I called them and they were able to come out same-day within 30 minutes. Juston was super polite and knowledgeable, and Carla on the phone line is always helpful and kind. Juston completed the work very well and quickly, and pricing was very reasonable. Will definitely be using Good Land Plumbing for all our future plumbing needs!

Goodland Plumbling sent a plumber out at our request to give us a quote for replacing two 15…read moreyear-old "On Demand" water heaters. He spent 5 minutes looking at the old units and then said he was done and he wanted the $150 check which they required for a quote visit. We never got a quote. After waiting about 5 weeks and hiring another good contractor who did a great job, I contacted the original person I spoke to at Goodland via phone text and said that we should get our $150 back. She texted back and agreed and explained that she was swamped with work and it was her fault that we never got a quote. She promised to return our money. Now, 3 weeks later, after several follow-up texts from me, Goodland has ghosted us. I will file complaint with the State Contractor's Licensing Board and possibly take legal action; But, I am guessing that the Contractor Licensing Board has bigger issues to deal with than me being ripped off for $150. Beware of Goodland Plumbing and their demand for $150 in order to give you a "quote" for plumbing work.

Wow he came out to my business and didn't have the correct seal for my urinal so he said he would…read morecome back Monday but when I called him and said it was continuously leaking he was really rude and said I was accusing him of tampering with my urinal. I texted him that we were going to go with another plumber and he said ' good because I wasn't going to show up anyway'

As a single woman, I want someone who will give me an honest appraisal of what is wrong at a price…read morethat is fair. Steven is that guy! He is on the spot when I need him, has been able to tackle any plumbing problem, and has always charged a very reasonable rate. Personally, Steven is the type of person who is extremely pleasant, knowledgable, and attentive. I would not consider calling anyone else! I truly recommend Santa Barbara Plumbing and would like to express my gratitude for the great job they always provide.

Alberto was amazing! He went above and beyond and made sure to unclog our bathroom sink quickly…read morewithout making a mess. He was an absolute gentleman and professional and we are grateful to have his help in our area. If you want the job done right the first time for a great price this is the place to call. Thank you Alberto!

Kind customer service. However there was a little communication error, but we got it all figured…read moreout.