Highly recommend! Very responsive and great customer service. Roger got a hold of me minutes after putting in a request and showed up within an hour. He definitely had the magic touch and was able to get our issue resolved and our business running in no time ! Very satisfied with their service. Thank you read more

What an awesome company! Adam contacted me very quickly, was a wealth of knowledge, and ultimately resolved my issue without further troubles. Five stars all day every day! read more

I called and spoke with someone who could not look at schedule and speak on the phone. Had to hang up to check schedule. Also never gave a quote. Even though they are the closest company nearby location shows they need to update their abilities to handle business better. This review is in their customer service only!!. read more

These guys... first I used them, and relied on their advise, for the selection and installation of our water softener. Not only did they choose the right softener for our home but, they chose the one that meet exactly what we needed without trying to get us to spend our money on the top dollar unit. Then, on a Sunday evening, they quickly responded to a broken pipe emergency at our home within almost an hour of us reaching out to one of their techs personal phones. During each interaction, their folks were extremely friendly, professional, and efficient! They are forever my go-to plumber and I've recommended them to be used as a trusted source for our realtors. Thank you so much! read more

Moved into older house that we knew needed wtr htr replaced. The sticker on it said 1991. This is 2022. R u serious??? Just didnt know how fast we needed it. It started leaking but probly had been like that for awhile unbeknownst to us. Thats an emergency! I contacted PlumbSmart, spoke to Ebony who took down all my information and said would have someone contact me soon. Ebony was friendly, pleasant and professional. Probly like in minutes, Cody contacted me, gave me a quote which I thought was reasonable. He was even able to get someone out there the same day. Sent me Ryan. He was all business, professional, friendly, efficient. New wtr heater is now installed and code compliant-has water pan and expansion can. So glad I found PlumbSmart. Will def call them for anything plumbing. Totally recommend them. You wont be sorry. read more

Replaced "frozen " outdoor facet (hose bib). Justin was excellent - arrived on time, assessed the situation, replaced the faucet, and tested the water pressure. Also evaluated another issue and suggested a solution and provided an estimate. Justin was very professional and personable. read more

Great service! Professional. Courteous. Prompt. Kept with original estimate despite unusual difficulties.

Mike and co were friendly, fast, and honest. They fixed a leak and gave me info on replacing my softener. Will use them in the future!

Installation is complete and everything is amazing! It looks like it's always belonged here. Justin is awesome and really helped my wife and I feel at ease. Taught us how everything worked and was willing to take it slowly step by step to make sure we got everything. Can't say enough about this company! Will be a customer for years to come! read more

We have used PlumbSmart several times over the last few years. I have to say, they have extremely competent plumbers, but they are also the nicest, most respectful group of people I have ever dealt with in a company. Very rare. I highly recommend PlumbSmart. read more

The gentlemen that came out were knowledgeable, pleasant, and communicated the issues well. They took care of the initial problem, found another and discussed it with me before proceeding. When I had a question, Roger was quick to respond to texts and calls. There should be no more problems under the house for the next 20-30 years. The cost was reasonable (considering the size of the job) and they had financing available. I would recommend Roger, Jorge, and Corey for your plumbing needs. read more

Fast, efficient estimate and on-time scheduling. All of the people are easy to deal with, explain (in layman's language) the issue and possible ways to address the problem. The next time I need a plumber, these guys will be the first call. read more

I had Roger & Carlos helping me today with an internal sewage pipe leak. They were experts, very professional and thorough. Roger & Carlos tested everything to find the root cause and made sure to properly fix it. Highly recommended! read more

Initially there was a communication problem but Cody, the CEO, quickly straightened thins out. From then onthey were attentive, on time, and did great work. We'll definitely use them again! read more

This company has installed numerous sites for us. Quality and craftsmanship is leap and bounds above the rest.

i live in New Braunfels and had a water softener burst in the evening and flood my entire garage along with boxes of very special belongings. i turned off the water valve which cut off all water in my house. I called these guys some time after 5 am the next day once I saw they were 24 hours. I got a call back from the owner who walked me through potential scenarios and even though they were slammed with appointment they made me a priority since I had no water. several hours later I met my plumber who immediately fixed the water into my house issue and after thoroughly searching around discoverEd that my water pressure was set dangerously higher than the norm. he came back the next day and installed a meter and stabilized the pressure. my plumber Mike was extremely polite and helpful and as a single woman that at is very important to me. I would highly recommend these guys any time. read more

They were super responsive and were able to service my tankless water heater with no issues. Highly recommend them!

Highly recommend. Courteous helpful responsive knowledgeable! I agree with other reviewers that they took time to explain everything and did not try to over sell. Very happy we found PlumbSmart! We will certainly use again. read more

These guys are the plumbers I have used in over 42 years in my home. I had two este heaters installed in addition to a hot water recirculating pump to get instant hot water at the faucets. They are responsive, efficient and reasonably priced. They want you to be satisfied and will bend over backwards to do so. I very highly recommend this plumbing company. Adam, Gabriel, Cody, Roger, Ryan are all terrific people. read more

Great service, reasonable price. Was not sold anything I did not need. Highly recommend PlumbSmart to anyone. I was able to get a price estimate over the phone. I was checking out yelp and found PlumbSmart. read more

The installed an under-sink RO system, did a great job.

Flushed 2 hot water heaters. Efficient, competitive and friendly service. I highly recommend PlumbSmart.

Showed up on time, diagnosed the issue, and fixed it quickly. Any more plumbing issues or installation, giving them a call.

Fast response time, knowledgeable technician sent out. I'm happy with the decision made to fix the issue.

I needed some work done that another plumber came out to look at. I couldn't get them to call me back so I reached out to PlumbSmart given their excellent reviews. The CEO took my call and was very easy to communicate with, transparent, and very helpful in setting up an appointment. I never felt like I was being rushed off the phone or ignored. They made an appointment for a day or two out so not a long wait. They were able to addressed some issues I had all in one visit. They communicated well throughout the entire process, and stayed until the job was done. I highly recommend PlumbSmart for any plumbing needs. read more

PlumbSmart is who we will call for any/all of our plumbing related needs. We have used their services for our home on multiple occasions. I have also referred this company to many of my friends & family members who have had great experiances as well. Cody & the entire PlumbSmart team have always been very respectful, professional & prompt! This company provides quality work at an afforadable rate. We will need to replace our water heater soon & we will be calling the only company we trust, PlumbSmart!!! read more

Cody was thorough, professional, personable, and cost-conscious. I had two major water leaks on the opposite sides of my home. He resolved both of them in a blink of an eye. I now consider this company a part of my Homeowner "Smart Defense"; to handle all of my future plumbing needs. Use them and you not be disappointed! read more

they installed a new in line water filter for us and unclogged a bathtub drain in a rental. Very reliable and reasonable rates. Pleasant to do business with. read more

I had a leaking water heater that started slow and became progressively worse - Cody was able to move things around and get Joe out to see me the next day for an assessment. The new water heater installation happened the very next day with Joe and Roger and it works great! Can't thank Cody, Joe, and Roger enough for the fast action and quality install. Highly recommend PlumbSmart! read more

We are very impressed W/the PlumbSmart Co. They are the nicest group of guys I' v dealt/W in any type of contractors. We had bought a generator & we needed it set up & installed. Probably was we didn't realize what all would have to be done. They walked us through each step we would have to do to complete the installation. They were also able to communicate W/the electrician that we had to have as well. We will be using these guys again!! Thanks to Cody, Adam,& Joe. It was a pleasure. TGZ read more

PlumbSmart was quick to come to my house to evaluate my slow drain issue. They were exorbitant and high pressure. I told them I could not afford to pay $26,500 for the repair. Another plumber says their quote was 3 times what it should be. Unable to be able to use them since I am not able to pay that much. read more

My second experience with PlumbSmart and they were terrific AGAIN!! First time, they replaced our hot water heater in the attic and completed the job in excellent fashion with no wall dinged or any real problems/issues. Cody has always been outstanding in working with us to provide reasonable quotes and win our business. The second experience was replacing the hot water heater in our garage. Ryan showed up on time, was professional and cordial and completed the work with no problems ... we replace a 40 gallon tank with a 50 gallon tank and all appears to be working well. We've never had so much hot water in the house!! However, in the process, Ryan discovered that our water softener was not performing properly. Both the hot water head and the water softener had 19 years on them, so we were not surprised, but thankful they had lasted the long. The original water softener came from another company that ONLY does water softeners. We called them and they gave us an excellent quote over the phone, but had to schedule installation over a week out. My wife had suspected that the old water softener was performing weakly because it affected her hair and her skin itched (of course, guys, she was right!!). Cody had provided a quote for a new softener, but the other company actually beat PlumbSmart by a significant margin. Cody refused to give up and agreed to meet the price. Ryan came the very next day and did the install of the water softener. We admire a company that really wants our business and is willing to not only work with us, but do exceptionally good work!! We're very pleased with Cody and PlumbSmart .... folks, all we can tell you is that they do what they say their going to do. And, believe us ... we've experienced very unreliable and poor service from other plumbing companies. PlumbSmart is a winner hands down. We only hope they continue with their service attitude and fairness ... that being the case, we have our plumbers for life!! Thanks again to the PlumbSmart team for improving our life and reducing our stress. read more

PlumbSmart was able to fix the crack pipe problem that happened due to the freezing temperatures. My outdoor pipe cracked due to the freezing temperatures. I talked with Cory and explained the problem. A technician was dispatched to my home within 2 hours. Roger was courteous and corrected the problem promptly. I will definitely use PlumbSmart for any further plumbing issues or changes in the future. read more

Carlos did a fantastic job with the installation of our new toilet! Very happy with this business' professionalism and friendly service.

I'm new to San Antonio and found myself in need of a plumber on a holiday no less. I knew from past experiences that a holiday was going to cost me. But I was staying at my sons new house and the shower was backing up and the hot water heater was not working. I needed help now. So not knowing anything about San Antonio I went to Yelp to find a plumber. I chose PlumbSmart because of the reviews and I'm so glad I did. The owner Adam came out to help me. He fixed the shower and unfortunately the hot water heater was a goner. This is where Adam confirmed the reviews that were posted on Yelp. He didn't charge me for clearing the drain! But what he did do was help me with a bigger problem and that was the whole plumbing system was in bad shape. He was kind and realized that I need an honest assessment and that's what he gave me. He also followed up to make sure I was ok while I called my husband in another state. He gave me an honest quote and he truly cared about my situation. He never tried to hard sell me!! I got a second quote and it was exactly the same. The other plumber was cold and didn't appear to care. PlumbSmart is awesome! Thank you Adam read more

Adam, Cody, and Roger were just fantastic to work with on our remodel project. Professional, responsive, well-dressed, and kind, they were willing to work around all the projects we had going on and help us finish on time. We are happy to be able to support local guys running a local business, and we'll continue to use them in the future. Look no further...we HIGHLY recommend PlumbSmart! Thanks guys, for being a part of our lake house remodel!! read more

Water heater wasn't working. They came out same day fixed the issue (caused by the recent storm) and saved the water heater. Outstanding customer service. Will definitely call them again if I need a plumber! read more

Carlos Coppins provided excellent customer service. He was friendly, respectful, and informative. Did all he could possibly do to expedite the service without compromising the quality of the repair. We will definitely use this company again in the future, and will request Carlos be our service provider! read more

Cody and team were extremely helpful, thorough and responsive throughout the entire process of selecting and installing a water softener for our new home. Cody helped us evaluate budget vs. quality of machine and gave us great options to choose from. The installation process was quick and smooth. I would highly recommend PlumbSmart - we had an amazing experience with this team! read more

With an older house, we were too familiar with plumber services after two slab leaks. Working with the staff at PlumbSmart was reassuring from start to finish. Our call to request an estimated was returned promptly. Cody came out within a day and provided an estimate that was thorough and reasonable. Further, he patiently answered questions and made reasonable suggestions to improve on what we needed to do. The two plumbers who did the work were fabulous - professional, trustworthy and reliable. Overall, an epic effort and success in repiping our house. read more