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    Blackburn Plumbing & Backflow

    5.0 (3 reviews)
    Open Open 24 hours

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    Services - Blackburn Plumbing & Backflow

    Bathtub installation

    Bathtub repair

    Drain installation

    26 More Services

    Drain repair

    Faucet installation

    Faucet repair

    Garbage disposal installation

    Garbage disposal repair

    Gas line installation

    Gas line repair

    Hot water recirculation pump installation

    Hot water recirculation pump repair

    Plumbing inspection

    Plumbing installation or replacement

    Plumbing repair

    Sewer installation

    Sewer repair

    Shower installation

    Shower repair

    Sink installation

    Sink repair

    Sump pump installation

    Sump pump repair

    Toilet installation

    Toilet repair

    Water heater installation

    Water heater repair

    Water pipe installation

    Water pipe repair

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    2 years ago

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    2 years ago

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    Lupton Backflow

    Lupton Backflow

    4.6
    (5 reviews)

    Edit: Brad reached out to me personally to apologize for the experience I had this year, as well as…read moreto reimburse me for the remaining discount he had initially promised that I had not previously received. Brad is a very honest and compassionate business owner, and I hope that this lends to better experiences with his company moving forward. I have used Lupton backflow for a couple of years now, and my first 2 experiences for backflow testing were great, though as a first time home owner I had no basis for comparison. However, I was not pleased with my most recent work order. Firstly, their receptionist Mary Kay had quite poor phone etiquette when I had called to inquire about a repair (the cap on my irrigation back flow had cracked in the most recent freeze and was leaking)--she was very brusque and practically laughed at me for trying to describe the issue I was having despite not being familiar with the exact parts of the system. I was willing to brush this off as follow-up communications by email were at least clearer and civil. The scheduling process is quite convenient and I appreciate not having to be home for the repair/testing. Secondly, in my email communications with their office, I was quoted $140-175 for my repair which included the testing but did not include parts or the filing fee- great, no problem. However, when I received my invoice, they had charged me $190 for the repair, a $15 to nearly $50 difference from my estimate range. There was no indication on my invoice of complications, nor additional services rendered upon the repair to explain this increase. I emailed them to inquire about this diff and they did graciously apologize for the miscommunication as apparently there is an upcharge for my area due to the distance they had to drive that was never communicated to me. In this email they claimed they would "take the $15 up charge off of your invoice now. And I'll take an additional $15 off to compensate you for your time in having to deal with this mistake." This was appreciated greatly, but when I received the updated invoice it was only reduced by $15, not the $30 that was promised in the email. I sent a follow-up email one last time to confirm that this was the most updated invoice and giving them the opportunity to catch their slip, but they confirmed this was my final invoice. I refuse to be a "Karen" about these situations and just sucked it up and paid the full amount requested with a thank you sent their way. I highly suggest that you maintain any communications with their office by email as to have documentation for discrepancies like this. I'm undecided as of now about my continued patronage of this business.

    My family and I are so grateful to Lupton Backflow. In a freeze, Brad walked me through how to…read moreproperly winterize my backflow. He even has videos on his site to demonstrate. When my device looked a little different, he asked me to send pictures and then marked them up to show me exactly what to do. Then, he called me to walk me through it. He didn't even install the backflow. He just tested it when it was installed. When there was a mechanical glitch further down the line with my pool equipment, I called him for advice. He spoke to my plumber and coached him through the complexities of the repair. Brad did all of this because he was trying to be helpful to me, my plumber, the pool service company...it's just part of his great service. Thank you!

    Austex Sprinklers

    Austex Sprinklers

    4.7
    (357 reviews)

    I've used AusTex many times over the past eight years, and they are top notch with fair pricing…read more Everything from installation of irrigation (a whole system) to winterization and repairs. For all things irrigation I would highly recommend them. The latest was adding drip line irrigation to a landscaping job. They got me booked pretty fast, and the crew did a great job in a short time. They listened to my needs for the job, and they also made good suggestions. A great group.

    The crew was friendly and worked quickly, but overall I was disappointed with this experience and…read morewouldn't use them again. I called them to build a french drain. The first drainage solution they installed didn't work. Before work started, I tried to get clarity on their drain design, but the receptionist couldn't answer my questions. They said the team lead would call me, but that call never came. After the first design didn't work, I had to follow up myself to get them to come back out, and it took another 3-4 weeks before they returned. They did come back and implement a better solution, but the installation skips what I understand to be standard practice: a proper burrito wrap (fabric, gravel, pipe, gravel, sand, closed wrap). Without it, I'm genuinely concerned the drain will silt up and fail within a few years, meaning I'll be digging it back up on my own dime. Again, the guys on the job were pleasant and efficient. I just wish the communication and the craftsmanship matched that. For a project like this where you're burying the work underground and hoping it holds for decades, the details matter.

    Blackburn Plumbing & Backflow - backflowservices - Updated June 2026

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