FAST response time. I called Saturday morning and Joshua arrived within the hour. After locating the water leak and determining he needed assistance to complete the job in a timely manner, Josh called his younger brother, Adrian, an apprentice plumber. Their camaraderie is the ultimate reflection of "family-owned" business. They are friendly, considerate, and, above all, knowledgeable. These guys do GREAT work. I HIGHLY RECOMMEND this family business. read more

Rapid Plumbing - Plumbing Near Me - Schertz, Texas

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Fast, Reliable, and Honest Service from Rapid Plumbing! We had a great experience with Rapid Plumbing. Paul was the one who handled our repair, and he was fast, reliable, and honest -- exactly what you hope for when calling a plumber. He quickly identified the issue, explained everything clearly, and got it fixed the right way. If it's Paul and the Rapid Plumbing team, you can count on excellent service and the job done right. read more

Rapid Plumbing - Plumbing Near Me - Schertz, Texas

Rapid Plumbing installed a bathtub faucet that I purchased 7 months ago. I was informed by office staff that labor warranty would be covere, but I would need to purchase new cartridge. That was totally understandable. When plumber arrived onsite he stated that since I have hard water the labor would not be warrantied. He only offered a discount on the replacement part. Why offer a warranty at all if it will NOT be honored? Wasted time during workday to meet with techs today ... I have made appt with another plumbing company to complete the repair. In response to Selene, there was no miscommunication. You informed me that the LABOR on replacing this part WOULD BE COVERED, not the part. This is why I set the appointment with you in the first place. I was going to pay for the replacement part with the understanding that the LABOR would be covered. Your plumber refused to honor the labor warranty. Why? read more

Rapid Plumbing - Labor warranty was not honored. - Plumbing Near Me - Schertz, Texas

Unfortunately we had a drain leak under our home. Fortunately Paul with Rapid plumbing was very knowledgeable and helpful. The leak being under the home made it some what of a lengthy process but I believe it was done efficiently, and in a timely manner. Paul was very professional and kept everything clean while working in the house. I would definitely recommend rapid plumbing for your plumbing needs. Thank you to Paul and everyone at Rapid plumbing who help resolve my issues! read more

Rene was great! Diagnosed and fixed our problem right away!! Great service... plus he loves dogs too!

Fast appointment, friendly call center. Outstanding customer service from Paul. He was professional and explained the process. Highly recommended. Service Hydrostatic testing. read more

They cross threaded the supply line to my toilet making it impossible to service after.

Austen from Rapid Rooter serviced our home with skill and excellent service and advice on the east side. He repaired our meter leak and gave us money saving advice for our water heater. He took precaution when entering the home and respected our face mask rule without question. Reasonable pricing. read more

Professional and complete evaluation of issue, timely and quality repair, Austin did an excellent job of remedying our issue with our toilet and went above and beyond to resolve the issue. read more

Stuart is a very customer oriented plumber. Fixed my parents' drain leakage in their bathroom, was very professional & thorough. I've requested other services and Amanda who manages the appointments and scheduling is very accommodating and thoughtful -- she lends an air of calm during my "panicked" calls for help. Thanks very much to the Rapid Rooter Plumbing Team! (I've recently moved to Arizona from S.A. and visit my parents in Schertz regularly -- I'd also add that Rapid Rooter should be a trusted company for the elderly) read more

10/10 plumbing and customer service. Our very informative and professional technician Austen was great! Very polite and knowledgeable. Highly recommend using them!! read more

Adrian and the office manager was very professional,polite and quick to get a truck to my house before we made a unnecessary hole in my ceiling highly recommended and very reasonable read more

Rapid Plumbing - Business card - Plumbing Near Me - Schertz, Texas

Highlights, Military discount given Rates are much cheaper than other plumbers that I called previously Give warranty on workmanship and parts Do emergency calls location is local I gave this company Five stars, well deserved. The background, I received a $450 plus water bill and I was in panic mode, I called the plumber that the builder gave as an emergency number. I was giving the cold shoulder and told that i was out of warranty. They referred me to another plumber, so I called that plumber and they couldn't be reached. I started looking at yelp and google for a plumber, this was the first plumber that was local and had more than 4 stars. I took a chance on this company and it paid off. First the young technicians threw me off, but after talking to them and discussing my problem. They found the problem sooner than I would of thought. It turns out the pressure regulator was leaking from the main water to the house and it was pushing high pressure of 90 psi when it's needs to be set between 40 to 75 psi. The pressure made my water softener work over time and it was dumping more water than it was suppose too. I would need a new regulator to bring down the pressure and stop the leaking, after the authorization, the technicians jumped into action mode and finished installing the part in hour. As of right now, I have scratched out the builder's plumber and added this company number in replacement. read more

I was contacted by the city that someone had ran over my water line and it was damaged on my side. I called Rapid Rooter at 7:40am and by 8:20am I had 2 technicians onsite fixing the damaged pipe. The were courteous, knowledgeable & quick. I will use them from now on. read more

Absolutely the most positive experience with a company in my 51 years. Joshua Villegas and the crew he brought out were simply awesome. But that's not all. We were in a battle with our insurance company over repairs where they were forcing another plumbing company on us but that company couldn't come out for three weeks and we were scheduled to close on our house in a week. If we busted the close date, it was going to cost us some serious cash to buy an extension of the interest rate for our buyer, or lose the buyer. Also, we risked losing our new home that we were contract on. I called Rapid Rooter, explained my situation, and they immediately put me at ease...basically said "we're on our way". And they were, same day...got here, assessed what they could, took the only information I had, and started work almost immediately. Fixed every issue, inspected, etc., in three days. THIS WAS A HUGE PLUMBING BREAK under the foundation...they did everything; digging, tunneling, repairs, checks for more leaks, and backfill in three days!!! To top it off, they were nearly half the price of American Leak Detection. Rapid Rooter was professional, knowledgeable, kind, had phenomenal work ethic, and absolutely no BS. They restored my faith that there are still companies out there that listen, will bend over backwards, and stand by their word. Simply amazing experience. Thank you Rapid Rooter! You saved the day. read more

My main drained backed up so I called Rapid Rooter. I had Stu, one of their pluming tech come over and he took care of my problem. He was very professional. He also showed up in a timely manner. If I ever encounter any plumbing issues, I will call them again for sure. read more

These guys are so incredibly HONEST. I have had them come out to our home 3 times, and each time they have delivered the best service. One time they told me 'no, don't do that.' They make sure you know exactly what you are getting and why. They are timely, sensitive to your emergency needs, and kind. Love the young lady who answers the phone...she takes detailed notes and she squeezed me in for our perceived emergency. Stu and Josh are efficient, timely, thorough, & make dealing with a plumbing issue a breeze. Bomb.com. Recommend them! Trust them. Don't think twice! They are the only plumbers we will use going forward. #Military Discount #They warranty their work. Thank you read more

We needed our water heater replaced after having it slowly failing. Adrian and his team didn't hesitate in recommending the best water heater for my family's needs. They were prompt in their repair work, very professional in their attitude and knowledgeable in their skills. I highly recommend Rapid Rooter to all my friends whenever a plumbing need arises. Thanks, Rapid Rooter! read more

Vicente Villegas and Cesar Hernandez came to my house to check on my main water line due to a possible leak. Upon arriving they told me that it could potentially be a serious problem that would cost me hundreds of dollars. After about 5 minutes they figured out that it was a simply loose cap. They tightened the cap for me and it has held up ever since. They did not charge me for their service and were incredibly friendly servicemen. I will definitely be utilizing their services again. read more