Point S in Springfield is our preferred shop! They work hard to get you in and give great customer service. As a local realtor, it's important to have a shop that is willing to get you in asap and they do just that! I would 100% recommend Point S. Great local shop! read more

Appreciated the customer service, quality service and terrific pricing for my lift, wheels and tire installation. read more

Point S Tire Factory Springfield - Truck after installation of 3.5 inch lift, wheels and tires. - Tires Near Me - Springfield, Oregon

We brought my sons 4 runner in on 12/17/25 to have his rear brake system entirely replaced. We had purchased the parts at Napa in Springfield the day before, as we had planned to do the work ourselves. We dropped it off with Tim. When we picked up the truck we paid the $340 in labor and headed home, 45 minutes away. My son drives approx. 1-2 miles a day and between school and home. Yesterday, he returned home from school with his rear tire was smoking and the brake drum was glowing red. This is 3 weeks later. When we called to report the issue, we asked that they tow it to the shop to find out what is wrong with it seeing how we couldn't drive it down the mountain. We were then told by the owner Steven, to literally "GO POUND SAND". He said that we didn't buy the parts there so he won't warranty the parts OR labor. He was a complete nightmare and SO disrespectful. We took the rig apart ourselves to find out what going on and it turns out they're just plain incompetent. The spring was on backwards and was rubbing on the adjustment assembly causing it to seize up and overheat. We will NEVER take our rigs there again. We have gone there for years and have been loyal return customers that also make referrals a habit. NOT ANYMORE! On another note: Matt and Tim are fantastic! read more

I called down to find out about getting winter tires changed out. I was quoted $20. When I drove down there they told me it was going to be $40. read more

Purchased multiple sets of tires, had wheel bearings replaced, cv axels replaced and brakes done by them. All work turned out good and I received good customer service every time. read more

My husband has gone here for tires in the past and liked them. So this is where he wanted to go for new tires. He got 2 and not 4, against my better judgement, but I can't stop him. He doesn't rotate his tires appropriately, hence the reason we had a problem. We went in and told them what we needed, had the original paperwork for the last set, and they told us the price. It was like $160 for two tires. I don't know if that's good or bad, in all honesty. But that was the price. So we paid it. They put the new tires on the front of the car, aligned it, and off we went on our merry way. It took like 20 minutes-ish. The "waiting room" area is a table with some magazines and a TV. I was bored, and pretty miserable, given I had a sunburn. The outside temperature was hot, plus the overwhelming smell of rubber from the racks of tires. Not my favorite place to hang out. The one thing that made me happy was that they aligned the tires. That desperately needed done. Did they go above and beyond the call of duty? No. Did they try to up sell anything? Nope. So I don't really have any complaints, but nothing stood out as spectacular either. Will I return? Probably. It's my husband's go-to place to get tires. read more

Point S Tire Factory Springfield - Hey, look! Tires! - Tires Near Me - Springfield, Oregon

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Fantastic fast service! I've purchased at least 3 whole sets of new tires from this store in the last 15 years. Anytime I get a flat, they fix it free as part of their guarantee. They always put the spare back in place and leave as little service footprint as possible. read more

I was referred back in July by a local friend to go to Point S in Springfield Or for new tires for my Porsche Panamera back in July. Steven ordered the tires and have not one problem since. Then in September I came back to have my Maserati aligned, I made the appointment with Tim and learned that the tie rods had been bent and needed the right front rods replaced. Point S replaced the tie rods and performed a laser alignment within a few hours. They went above and beyond. Exhibited considerate customer service. Nor Tim or Steven will let you down. I recommend Point S Tires in Springfield Oregon. read more

Only went here because it's the only place that will rotate the tires that came on our truck so we ordered 2 rear shocks and waited a few days then came in when told they were in. That was a nice afternoon wasted in their waiting rm for them to tell us the shocks would not fit! At least they rotated the tires and took the stupid beads out that they sold us a while back that they said were better than tire weights! They made the truck shake so bad!!! I would not recommend these to anyone!!! We went to Schwabs and they had the shocks we needed and the truck does not shake thanks to taking the beads out as well as getting the new shocks. read more

They were fast and friendly patching a hole in my trailer tire. They will be my new go to for all of my tire needs.

I got my headlight fixed at Point S in Springfield a couple weeks ago. A week later the light doesn't work, so I take it back and they tried another bulb and says that it must be a wiring problem. Scheduled an appt with a mechanic, over last weekend the bulb comes back on but very dim. The mechanic repairs came with a $500 bill. The mechanic said the ballast was out which would have been an inexpensive repair but the headlight was not put in straight, it was pointing downward and when the light came back on it melted the whole bulb housing. Not to mention blew the bulb which I had to again replace that was $160. I take the write up to Point S. I never expected them to pay the whole $500 bill but the customer service I got was infuriating. I asked to talk with a Manager and the guy said "What's going on". I tell him, he says "I'm the one that did it and I know I put it in correctly". Basically that was it. After him mansplaining to me how to put a light bulb in and googling what could have caused the melting I said "So can I speak with a manager". He said "I am the manager". The mechanic said they could call him and he could explain what he saw but the manager was not interested. He made ZERO effort, because ya know, he did it correctly. Even when I said "Guess I won't be coming back here" he was absolutely silent. Oh, he did give me back my $30 I paid to have it installed. For me, even if I think I did something right, if I can't prove it to you, I could have maybe not done it right. Yes the mechanic should have taken pictures but he didn't know till all was said and done. Moral of the story, Point S Springfield manager has shity customer service. I will be going to Creswell Point S in the future where I've heard has GREAT customer service and the manager cares about the customers. read more

Now, my go to tire store! I just paid $15 for a tire repair that should have been done for free at Schwab, but they 'didn't find anything'. Apparently, the guy looked with his eyes closed because Tire Factory(Now Point S) found a screw in my tire!!!! $15 well spent! Our first experience with Tire Factory was excellent! We had our breaks done on our 4x4 Van! It was not easy for any of us, especially the crew! I even made them some chocolate chip cookies! They had to over order parts, and try to figure out everything. There are no factory made 4x4 vans, they are all conversions. Since, we are not the first, or second owners we don't have a perfect grasp on what the actual front end parts consist of..... Fortunately, they figured it out with a bit of guessing and calling the not very helpful conversion company. The conversion company for some reason didn't want to divulge much information, but Steven (Steve?) was able to finally get the info he needed from them! There was one hiccup in the process but everything was so complicated, they are forgiven! read more

I've always been treated very well here. Great prices and knowledge from he staff. My goto shop in Springfield for alignments as well, they can even do lowered cars read more

I went in this morning thinking I was at a place I had called and got quoted a certain price, I wasnt and the gentleman helping me was very helpful with finding something in my price range. And got my car taking care of!!! I recommend this place 100% read more

Would have been 4 stars, if it wasn't for the resulting damage. Everyone seemed friendly, but not necessarily eager. Initially started out with a good experience. They replaced a steering box & sway bar, and installed a lift on my Jeep for a reasonable price. It was in the shop for a few days. On the second day, I stopped by to drop off the old sway bar and saw they had the hood up and were working on it. When I stopped in to pick it up, I saw a tech pulling in from Main Street in the Jeep for its final test drive. I discussed having work done on my pickup, paid, and headed home. When I hit about 50 mph, the hood immediately flung up and hit my windshield. Luckily, I was able to get slowed and off the road without hitting anyone. It buckled and ruined my hood and spidered out my windshield. Turned out, the shop had forgot to latch the hood before giving it back to me...I had to beat the hood somewhat back into shape to get it to latch. I went back to the shop the next day and explained the situation. Initially I was told that they never had the hood up; then I explained that they would have had to have it up for the steering box job, and also, I saw it up when I dropped off the sway bar...Then I was told that it was too bad and that the techs should've known better as most of them owned Jeeps, but there's nothing they can do...I decided not to take my pickup or any vehicle back at that point... read more

We had a camping trip planned to celebrate 4th of July and realized at 5pm the day before July 4th that we needed to have tires put on a pair of spare rims we had to get our sand car to fit in the trailer. The guys at Point S Tire were extremely helpful, took the rims in that night before closing and had them ready by 3pm on July 5th. We were able to load up that evening and took off the next morning. Couldn't have asked for better service or faster turn around! read more

These guys are the worst. They are super rude and condescending over the phone, and cost me $1300 for what turned out to be bad bearings. In July I took my truck in for wobbling, they didn't fix the problem then. When I went back for the same issue the second time, they insisted I needed all new tires. The third time I took it in, they finally admitted it was bad bearings they should've caught the first time. The icing on the cake was when I picked up my truck yesterday and the heater was no longer working. When I called them about it the guy acted like there was absolutely no way this could be their fault, even when I asked is it possible something came loose when you guys were in there? Turns out yes that's exactly what happened and my boyfriend fixed it for me. These guys didn't even offer to take a look and wanted me to make an appointment with their mechanic. A FOURTH APPOINTMENT?! Unreal. read more

We went in for a flat tire and bought one through Point S. They saw that our tire was shredded from the inside. They replaced our tire. However, they did not do a thorough inspection of the rim. New tire went flat the next day. Wife brought it in. They said there's a hairline fracture on your rim. That didn't happen overnight. It was fractured before they put the new tire on. Now, before putting a new tire on, wouldn't you assume they inspect the rim they put a new tire on? They didn't. It's not a lot of money... 95 bucks. Big deal right? It's the principle of the matter that bothers me the most. If it were my business, I would give my customer their 95 bucks back because I DIDN'T INSPECT THE RIM TO CAUSE A NEW TIRE TO GO FLAT THE NEXT DAY! Just my opinion. Supervisor said I can't get my 95 bucks back because they followed protocol. I told him their protocol should be to inspect a rim before you put a new tire on. Just my (and Les Schwab's) opinion. read more

Was not told my ball joints were bad but was charged for an alignment any way. Everyone knows you can not align tires if the ball joints are bad. They slapped my tires on and sent me on my way told me everything was good to go. Even put my kids in the car and drove all the way to Salem and back. feeling that something wasn't right took it to a place that a friend recommend and was told by him that the car shouldnt have even been driven down the road let alone to salem. Went in to talk to them about it and they told me to turn around and get out and to not come back. Very bad business will never go back and I will tell everyone I know to avoid this place at all cost. If you have a flat tire in front of there buliding.....walk to the next tire store for a new one. If you care at all for the safety of your kids and yourself do not go here. read more

I just had to write a review!!! I have a speciality vehicle, that is always a bit tricky. They have gone above and beyond for the second time! I highly recommend them. I've had my breaks fixed, and suspension parts repaired. Steven and Glenn have definitely done their job and more! read more

Earlier this week we stopped at the Point S Tire Factory Springfield. We had just purchased a SUV and noticed a low tire alert. We had been discussing new tires and changing from the company we have done business with for many, many years. After our experience with this company we are reconsidering switching, When my husband pulled in and approached the shop, no one acknowledged him and he was within 6 ft. of an employee., he looked right at my husband but keep going. So he went inside to ask for assistance, they said he could pull in as they had one coming out. He got into position, and the car never pulled out although someone was in it. No one came out to tell him they had a delay etc., he waited for sometime, never approached. Finally leaving. This isn't a big incident compared to some that happen. But this was a poor showing of customer service and when we spend as much as we do, 3 4x4's, 2 quads, trailer tires and RV tires, we want to give our business to a place that is at least courteous. read more

Had my car aligned here. It was pulling to the right before i got it aligned. I got new tires and took it in. I got it back and it pulled to the right even worse. I took it back in and wanted them to fix it. They said they made it pull to the left and said i need new tires. Cant recommend them as an alignment shop. They're a "toe and go" type of deal. read more

The only place I will take my vehicles to for tires. Price are fair service is great they go above and beyond. Every person from the owner at the front counter or the mechanic doing the physical work are professional and courteous. I have sent friends and family there in the past. All had a great experience with no complaints. read more

Went there for the third time to have the faulty water pump that they had installed 3times. Was told I would have to pay for labor AGAIN!!! Drove across the street to Outback Automotive they replaced the faulty part that point s installed previously. Outback was very friendly and accomadating. Never use Tire factory ever. read more

We were traveling through town, staying with family and stopped to get 2 tires before we headed back to Arizona. I was concerned by a few things but first and foremost the manager, Tim, smelled of alcohol. He seemed sloppy and I was concerned about him working on my vehicle. read more

Took my truck in to Tire Factory to get the tires rotated and was told the ball joints were bad. Decided to get a second opinion and took it to Schmunks, who told me they were fine... This is not an honest company. read more

I had a quote from another company. I went into Tire Factory to get a second opinion ( I did not tell them I had a estimate from another company). They checked my car out for free. They gave me a quote on the things they found wrong ( only about half of my other quote). When I questioned them and showed them my quote from the other company Tire Factory took the time to show me that some things listed on the first quote did not need to be done. This saved me about $200. I will defiantly bring my car back to Tire Factory for all future work. Thank you read more