My uber favorite nail tech extraordinaire Justin came to this place and I followed him from the…read moreprevious place. This place is MUCH BETTER than all the other nail places I've been to here in Broward area. The place is clean, modern and super efficient. Everybody's nice and pleasant and the place is never a ghost town. As much as I don't want to share Justin, he's just SIMPLY AMAZING! He is so creative that when I try to show something that I want done on my nails, he is able to figure it out, and always comes out way better than I anticipated. He's super technical, skillful (and he's good with getting rid of problematic ingrown nails, etc)) and always accommodates my craziness. I heart him to bits and pieces!

I have been a loyal client at this salon and have always had a great experience with Kelly…read more However, my recent visit was extremely disappointing, and I feel compelled to share my experience. Last week, my scheduled pedicure appointment with Kelly was switched to another technician without prior notice. Unfortunately, this technician was visibly upset and, when I politely instructed her on how I wanted my pedicure done, she became aggressive and began yelling at me. To my shock, she stopped in the middle of the service and told me to find someone else to finish. Another technician eventually stepped in and completed the pedicure, but by that point, I was already humiliated. I asked to speak with a manager at the time, but my request was ignored. Three days later, I called and spoke with Sophia, who assured me the manager would return my call, but no one ever did. I find it unacceptable that I was treated so unprofessionally and then disregarded when I tried to address the issue. At the very least, I expected an apology and some acknowledgment of the poor treatment I received. Since that did not happen, I will no longer be returning to the salon. I hope you take this feedback seriously so that no other clients have to endure a similar experience.

I used to walk-ins here whenever I needed my nails done for a special occasion, however, after two…read morebad experiences in a row I have stopped going. I understand that they will be some wait time as a walk-in, which I am completely fine with. However, if you say it will be a 15 minutes wait, and that turns into a 50 minute way we will have a problem. I would rather the front desk just be more honest about the wait time, or just say that they are too busy for walk-ins at the moment. I would understand if they were too busy to take me, but I would rather know that waste so much time waiting and waiting for a technician.

I used to go this nail spa when it was owned by other people and it was a great experience but…read moreunfortunately the energy, service, and quality of the work was not the same this time around.

I came here on a Sunday and was immediately seated. I got a pedicure done and it came out to $32…read more The pedicure was good and he did a good job on every part. it did not feel rushed. The place itself is pretty clean and you're allowed to order a drink during your service which is unique.

I have been going to DN nails for the past year and have left satisfied every single time. Whether…read moreits a manicure or a pedicure I know my money will be well spent and I will walk out with compliment worthy nails. Trang, Na and Doug are my go to techs and I would highly reccomend and do come here with my friends frequently. I got engaged in December after my now fiance paid for me to get my nails done ahead of our trip to Iceland and I couldn't be happier!

On a recommendation, I went to Ly at Nail Luxe in Davie to get builder gel nails and a spa pedi…read more She is amazing! My nails look great and are still strong and beautiful after four weeks. I've been there three times and they consistently do great work and it's a really pretty salon with a great atmosphere. I highly recommend Nail Luxe!

Charged me $60 for a mani & pedi with no polish (just had my cuticles cut and nails filed). I guess…read moreI should have asked how much it was going to be first, but I would have NEVER imagined it was going to be that much! I would have paid $35 ($20 for the pedi & $15 for the mani), plus a tip and felt like that was more reasonable, but I really feel like $60 was way too much to charge! (Plus the guy nicked my finger.) They definitely lost a repeat customer.

I am prefacing this review with the fact that my daughter has been coming to this nail salon for…read morethe past 8 years, religiously every 2 weeks. She sees the same nail technician, Cindy, who does an outstanding job. I have also had my nails done when I visit my daughter, this most recent time is no exception. And I am visiting all the way from California. Jack did my nails- and he did a great job. This review does not concern the nails techs, Cindy and Jack. Rather, this is focused on the poor customer service from the receptionist, Shania. My daughter scheduled our appointments on Saturday afternoon. We arrived on time, my daughter went to her technician's station after checking us in. Unfortunately, the receptionist did not show me where to go or tell me who my appointment was with. First impressions are lasting impressions. I noted this as I returned to the front desk and repeated my name, that I had an appointment but did not know with whom my appointment was scheduled. Shania showed me to Jack's station but still failed to tell me his name. At the end of our services ($300 of services for my daughter and me), Shania asked me if I wanted my receipt, to which I said 'Yes". I asked Shania if I could tip in cash, which she said 'Yes'. I gave Shania 2 $20 bills and informed her I was tipping $20 to Jack, $10 to Lin (the techs who did my mani, pedi). My daughter already tipped her nail tech. Shania failed to give me my change and I did not notice until we left the salon and went to our next destination. By the time we got to our destination, I told my daughter we need to go back to the salon because I did not receive my change. When we returned, my daughter went inside, explained to Shania that she did not give me my change ($10). Shania told my daughter that I told her $30 tip for Jack and $10 for Lin, that Jack already left for the day and we'd have to wait until Monday before we could get the change. My daughter told her that was wrong, I would not have tipped $30 on a $100 service and did we really have to wait until Monday to get change that was owed. My daughter returned to the car and gave me Shania's explanation which was unacceptable to me so I went into the salon. I confronted Shania who repeated the same story- that I told her $30 tip for Jack, $10 for Lin. I said, "You're lying because I clearly told you $20 for Jack, $10 for Lin". I don't normally call people out like that but there was no remorse from Shania, no apology, no words like, 'I'm sorry for the misunderstanding." Instead, she responded with feigned shock, said it was not a big deal and gruffly put 2 $5 bills in my hand. I said if it was not a big deal then you should have given my daughter the money when she came in a minute ago, particularly because we doubled back once I realized I did not get my change. This is not about the $10. Rather, this is about the principle of the matter- how to treat customers who are spending good money in your salon. This is not how a receptionist should deal with customers. She took no accountability, no responsibility for the mistake. If she had genuinely apologized, that would have been different. I explained to Shania that we doubled back because I realized the error and even then she could not manage to muster an ounce of remorse. She is a horrible receptionist. A receptionist is the face of a business. The first person that a customer interacts with whether over the phone or in person. Shania should not be the face of your business. Please put a receptionist in place that understands the value of providing good customer service and has the maturity and wherewithal to acknowledge when a mistake has been made. Until then, your business will suffer. I echo the comments of a prior reviewer- the additional charges for every little thing is annoying and leaves a poor taste in customer's mouths, not to mention seeing each technician with signs posted at their stations with QR codes to send them tips. Seeing those posters and signs for how customers can tip each nail technician through Venmo or a Cash App service really cheapens the ambiance and having to interact with a receptionist who has no clue on how to treat customers does not help!!!! $300 for nail services for 2 people, plus tip and a bad attitude? I don't think so.

Not wanting to return to the same place I'd previously gotten my nails (fullset) done, I searched…read moreIG specifically for a nail specialist who worked at Ritz so that I could see their work. Kay jumped out! Her posted pictures with looked beautiful! So, I immediately booked an appointment for an acrylic fill w/ gel polish. I was immediately greeted upon entering and only had to wait a short time to be seated at a station. Being an ambivert and not really into small talk, I don't usually hold conversions while getting my nails done. But! Kay and I talked and laughed for almost the entire time! She's very personable and down to earth. She's also a perfectionist, which I love. It's very evident that she loves what she did and takes great pride in her work. The entire experience was great and I'm overly pleased with her work. She has a new client with me!!!

Elizabeth is excellent. I had a pedicure and loved how much she cleaned up my nails. Definitely I…read morewill recommend

Wonderful job! Fantastic manicure and pedicure Likely the best in Weston! Beautiful new summer…read morepolishes! The salt scub fabulous. You will want to come back!

Everything is always wonderful, today me, my daughter & youngest granddaughter doing pedicures &…read moreeyebrows for me. Like usual we were very well taken care of. Thank you Jamie & Jessica!

Unfortunately, I went there and had a bad experience. I was trying to let the lady know I'm…read moresensitive and she did not comprehend. The lady in the from said I looked scared and laugh. The one who took care of me cut me. She tried to stop the bleeding but it kept bleeding. She said something to the lady in the front and they laugh! like WHAT?? I paid and walked out with no color. I would never go back.

Always great service and more importantly, appointments honored. Been coming here for years.read more

Loved this place! Super clean, great vibe, and everyone is really friendly…read more Highly recommend Bryan his attention to detail is amazing and he really takes his time to make sure everything is perfect. My nails came out exactly how I wanted. I'll definitely be back!