Shannon is a connector, a lover of people, a go-getter, and a do-gooder. Not only will you leave with perfect nails, but you will have a wonderful human connection, and feel like you made a sincere new friend. So many times I go into a nail salon, nails a mess (hello! that's why I'm there!) and the person makes me feel ashamed of them telling me I need to take better care of my nails. Shannon, instead, sympathized with the stress of a busy life and told me she'd take care of me. It was a great experience all around. Also, if all that is not enough, consider supporting this nail boutique because she shuts down her shop every Thursday (and foregoes all her profits for an entire business day) to do the nails for the Ronald McDonald house patients and families. When you go here you get a fair-priced, amazing manicure, a new sweet friend, AND an opportunity to support a charity! An easy sell if you ask me. read more

This is a cute and clean boutique nail salon with only a few chairs. While I really want to rate this salon higher, the quality is just not there. I went in for a gel mani and regular pedi. The attention to detail for manicure is minimal, very little cuticle work and nail shaping, color not applied on the entire nail, and my gel started to lift and pill off in less than a week. My pedi was completely ruined after putting on shoes 3hrs after my appointment as there is no drying device; the owner did offer to fix it a day later but that was my wedding day which I had told her the day before, so clearly wouldn't have been possible. Having both mani/pedi done in 1hr is great, but that shouldn't come at the expense of quality. read more

Shannon is the best! Polished is definitely the place to go if you want long, strong, healthy natural nails and beautiful manicures. She really cares about your nail health and will never over-drill your nails and does amazing cuticle work. Also the gel polish she uses for structured manicures never ever chips! Polished is truly a one of a kind nail salon and I highly recommend it to everyone. read more

Bought a Gilt City voucher, was going to go in with my mom. She didn't feel well the next day, I called to let them know 1 hour prior to apptmt time. (last min, yes) The lady at the front desk was REALLY rude and unaccomodating, showing no sign of sympathy that she wasn't feeling well, just condescendingly said it's not good for their business and that her portion would be forfeited. It's one thing to state the rules, but a whole other thing to be so uncaring and unprofessional, only looking out for the interest of the business. I wouldn't have been so offended or angry if she was a tad nicer and concerned about their customers' wellbeing. Therefore, we will NOT be coming to this salon afterall. Customer servie/human connection is more than superficial beauty. read more

Worst mani/pedi we ever had. it was rushed and the workers did not want to be there. I based my choice on reviews and was sorry I did. I would rather pay more and get better service. Will not be going back. read more

I hopped on the Eversave bandwagon and bought their offer for a $22 mani/pedi here, since $22 is reasonable for just the pedicure, so I looked at it as if I was getting a free manicure (plus paraffin) for nothing. Works for me! I called to schedule an appointment, highly doubting there'd be any Saturday availability. I left a VM on Monday evening around 6, and my call was returned at a reasonable time on Tuesday morning. I was able to get in this afternoon, which was much appreciated. Like everyone else is saying, Shannon's a super sweetheart--- and not in that fake, "oh I work with people so I have to pretend I like them" way. She's a talker, and a very smart woman. I know this because I mentioned quickly in passing on the phone that I had to take my dog out, and she asked me about him 40 minutes into my appointment. That, and she left a corporate job to open up her own nail salon. Sure, it's inside the Planet Fitness, which is the nicest outpost of the bargain gym chain around. Everything is new, clean, and well laid out, and since I'd been to the gym before, I wasn't weirded out getting my nails done there. Polished carries a modest but thorough selection of Opi, Essie, and one other brand of polish-- the line I used is formaldehyde-free. All of the tools are clean, and anything that could be disposable(i.e. those purple scrubbies for your feet), is tossed after each use. Also, this woman worked wonders on the foot scrub bit-- she didn't tickle me at all and did a great job on my 'problem area' big toe calluses. She did a thorough, solid job on my nails, and the whole appointment was nearly 90 minutes. I also gained a little intel on how the Eversave worked out for her, which was of interest to me since I work in the group-buying space as well. I left feeling like I'd exerted myself talking by the time we were done (I'm not super social), but I can't hold that against Shannon. I enjoyed the whole experience. She's a great lady, and I absolutely will visit her business for future pedicures...plus it'll force me to get my ass in gear and hit Planet Fitness after. read more

I bought a groupon and saw that the reviews for this place were great. Well, the reviews were right! I have had a shellac manicure by both Cathy and Shannon and they were both fantastic! I loved the color options and the quality was fantastic! I've seen other shellac manicures that last only a week before peeling off and mine lasted almost 3 weeks! Ok, granted with the re growth I should have gone after 2, but my nails still looked great. They are super accommodating in terms of scheduling an appointment and do a fast, yet great, job. The place is very clean, and both of them are very polite and pleasant to talk to. I actually really enjoy being able to talk to the person doing my nails, not worrying about whether they are talking about me to their neighbor etc. I highly recommend this place for a top notch manicure. I'm hooked on these shellac manicures now! read more

Polished Nail Boutique - Sassy, shiny, hot pink! - Nail Salons Near Me - Arlington, Massachusetts

Nails on point! Thank you Shannon for a wonderful experience. My nails look great and my husband was happy too!! Can't wait for my next appointment with you, your Texan girl read more

Polished Nail Boutique - Nails done by Shannon - Nail Salons Near Me - Arlington, Massachusetts

After seeing all of the reviews about Shannon, I decided to call to make an appointment for a mani-pedi for today. I called and asked if Shannon was available the lady kindly said she was booked until Tuesday and I said, "I need something today but thank you." Getting ready to hang up, she asked if I could be put on hold, I said "Yes".. 2 minutes later, Shannon comes on the phone. I tell her I found her off of yelp but I can only come in today and asked if there was any way to fit me. She asked if I could do a 2:30 appointment, I said of course and that was that. So sweet that she moved appointments around to fit me in! That's excellent customer service! On the way there: I pull up the address, GPS takes me to the back... I'm like "Where the hell is it?" I called Shannon telling her I'd be late because I couldn't find the salon. She asked where I was and directed me from there, so awesome! FOR ANYONE HAVING TROUBLE FINDING IT - Park outside of the building next to Lowes Theater (the one that closed). It's a grey building. Go inside and on the second floor, there's a gym. The boutique is inside the gym to the left. First impression: It's just a room with 2 manicure stations and 2 pedicure stations, no massage chairs. It's not a normal salon but she's going to expand! On to the experience: I got in and she introduces herself and asks me to pick my colors. Her business partner says I should do shellac and says they have a groupon going on and says she can apply it to my order. I got a shellac manicure and a basic pedicure for $55, $10 less than normal. I'll take it! The pedicure was very relaxing and MY FEET HAVE NEVER BEEN THIS SOFT!!!!! She suggested a hot pink shellac for my manicure - It came out awesome! (I uploaded a picture so you could see how amazing her work is!) Shannon - She's so bubbly and I love her personality. She tells you how it is without being rude! She pays a lot of attention to detail, which is part of the reason I like her. The other part, she actually gets to know her clients! You can tell she loves this career and that what make her salon the best I've ever been to...You walk out happy and pleased. This is a more intimate salon. I know what you're thinking but let me explain. In an ordinary nail salon, they do your manicure/pedicure, collect your money and often do a sloppy job. Shannon, on the other hand, gets to know her clients and does an EXCELLENT job! This was my first time getting a shellac manicure and I love it! Let's see how long it lasts. Bottom line - Ask for Shannon! She's amazing and books up fast so call in advance! Thanks again Shannon, in the summer, we'll be biweekly pedicure friends! read more

Polished Nail Boutique - Hot pink Shellac manicure, done by Shannon! - Nail Salons Near Me - Arlington, Massachusetts

Sometimes when I buy a groupon for half off, I feel like the service is also half the quality; this is not at all the case with Shannon. She returns phone calls quickly each and every time, always manages to see me in a timely AND flexible manner, and does a beautiful shellac French manicure (see pic I uploaded). I am generally picky, and therefore I don't always like getting 'professional' manicures because they are often sloppier than what I am able to do for myself. However, Shannon does a quality job in a expedient amount of time. The location is actually pretty convenient (right off 93) despite its being hard to find. And there is always plenty of free parking. On top of it all, I always thoroughly enjoy the conversation. This is a place I will be returning to after I have used up all of my groupon. I highly and enthusiastically recommend Polished Nail Boutique! read more

Polished Nail Boutique - French shellac manicure by Shannon - Nail Salons Near Me - Arlington, Massachusetts

Small nail boutique inside Assembly Sports. Keep in mind it is a small business, with limited chairs so no shows or canceling appointments last minute affects them. Gotta respect their hustle, I've only been there once but I felt like an appreciated, important customer. read more

Shannon and Kathy are awesome!! I had trouble finding the place but called and they led me to the salon with perfect directions (it's in the lobby of the assembly sports club.) I was even running late and they still were able to get us in and we did not feel rushed at all. They were able to accommodate my friend and I for a gel mani/ regular pedi the day of with no problem. The salon was very clean and have a great color selection. Shannon was able to pick a great mani color for me to match my toes and it came out AMAZING! I can't wait to come back again! read more

Polished Nail Boutique - Field fox gel mani and Island Hopping on my toes - Nail Salons Near Me - Arlington, Massachusetts

This was the most fun I have had in a nail salon...pretty much ever! Shannon is a great lady and we had a lot of fun chatting. The experience in her shop is so comfortable for that reason and because she is CLEAN! I arrived 10 minutes early and she asked me to wait on the couch in the lobby so she could clean up after the last clients. I was really impressed at how thorough she was and know there will be no grossness here! She did a great job on my fingers and toes and I can't wait to come back to try the shellac! Getting here on the T aint half bad, just a quick trip from Sullivan. The shop is inside the Planet Fitness in case you need help finding it! read more

I was looking for a local shellac salon that I could afford, and I found this salon right in my gym! I had the "gellish" manicure done a few weeks ago, and it looked good, but I needed to get that taken off. I did not realize that gellish was the low-rent version of shellac. Ladies, do not ever get a gellish manicure. It may look good, but is a BITCH to take off. Shannon sat there and slowly scraped that blue nightmare off my nails for what seemed like days. Anyone could have just completely wrecked my nails, but she was SO PATIENT. She did a GREAT job, and is one of the few salons in Somerville that offers shellac. I cannot recommend it enough. Also, Shannon is awesome. She is excellent to talk to and will ask you all about your life. She also does manicures and pedicures, but the shellac is such a great nail polish that you definitely want to get it. I also saw her take the shellac off my friend's nails and it peeled right off with nail polish remover! No scraping needed! read more

A friend of mine recommended the boutique to me when she saw they were offering a groupon deal. From what I've heard the owner is very nice and they do a decent job, but I honestly wouldn't be able to tell you first hand because I have literally been trying for 3 months to get an appointment. I have either been put on hold for over 10 minutes, deceivingly told I would be given a call back without ever hearing back from them again, or left a message without receiving a return call. It seems like their business has grown a lot which is great for them, but unfortunately it appears they have taken on way more than they can handle. And in my opinion, offering groupon deals when it's difficult to get customers in is bad business. read more

I wish I could give Polished more than three stars, especially because Shannon was just as friendly and outgoing as the other reviewers have noted. And also because I got a great deal with the Eversave coupon that other reviewers have mentioned. But, there were a few things that did not make for an amazing mani/pedi experience: 1) Shannon wasn't as meticulous about shaping and polishing my nails as I would've hoped. I'll admit that I might have a bit of OCD, but she only did one coat on one of my fingers, but all the rest of my fingers got two coats. Also, I don't know if she didn't smooth out my nails enough before applying the polish, but it started chipping and peeling within a day. 2) The other nail tech, whose name I never got, was quite young and not super-professional. She talked back to Shannon a few times, and she complained about the previous client. It made me wonder what she'd say about me after I left. 3) Another person came in to get her nails done; I assumed it was another customer but it turned out she was their friend, from the hair salon across the hallway. I understand that staff in salons have friends and give them free services, but it weirds me out a bit when that happens while I'm getting my nails done. Overall, it's a clean place with a good vibe and I might go back, but it probably won't be any time soon. read more

I came here last night for a pedi/mani via an Eversave coupon that I purchased. First off, Shannon is a doll!!! Not only is she great to talk to (in a non creepy "make small talk because I am scrubbing your feet and staring at you" way) but she did an excellent job! Her salon is located in Planet Fitness by the front desk and it is small, but I actually prefer it that way. You get more one on one attention, and you aren't worried about a million people all up in your face while you are trying to relax. Oh an another bonus is she is extremely clean, which impressed me and all my OCDness! I plan on comming back here as soon as I need a new mani so I can try the shellac manicure. It is extremely affordable here and the colors looked really pretty - I hear it trumps OPI's Axium system.....I'm all over it!!!! read more

I bought the Groupon for one shellac treatment because I was dying to try it and had heard rave reviews from friends about the shellac lasting forever. I lucked out when I called this morning that someone had canceled today and she was able to squeeze me in, otherwise she seems like she's booked solid. The salon is located kinda outta the way for me (accessible by the Orange line and a short walk) but it was such a good deal I couldnt pass it up. It's definitely a little hard to find, it's located inside the Lincoln Tech/Planet Fitness building. It's a cute little shop to the left on the second floor. Shannon, the owner is awesome. Super cute, super personable and knows whats she's doing. She managed to talk and stay engaged in our convo while doing an amazing job on my nails, flawless in about a half hour. It's definitely not a slow and relaxing manicure but that's not what you're there for. You're there to get an amazing manicure that will last long not a spa treatment. Shannon was very professional and clean and also helped me pick a great color for my nails that I love. Definitely recommend taking the trip out to Somerville. It's about 30 min ride (kinda far for nails) for me but I may have to make the trip out there again. read more

Shannon is awesome. She's friendly and does everything in her power to make the experience the best. And yes, make an appointment beforehand! She's great, but she's also only one person. I saw her have to turn away a few different people who tried to walk in (which I'm sure kills her inside). Give her the opportunity to do a good job and you'll love it. read more

I love Shannon - I've been going to her religiously every two weeks since I found her! I look forward to our visits, not only for the pampering but for the conversation and entertainment (Mary Judge, need I say more)! I scheduled an appointment for my mom when she came to visit - her first Shelac, which she absolutely loved! Not to mention the fact that she adored Shannon as much as I do! Today I splurged and got a pedicure too - my feet feel terrific and I keep getting distracted by my awesome green nails - how fun! read more

This is an intimate nail boutique, and I much prefer this atmosphere over other crowded and busy nail salons. Shannon and Cathy are wonderful - it's like hanging out with your sisters when you go there. Shannon does an awesome job, I've been seeing her consistently every 2 weeks for almost a year. She did my nails for my wedding too. Prices are super reasonable! :) *Its definitely a little tricky to find the location the first time, so leave extra time. read more

Polished Nail Boutique - Perfect for the holidays! - Nail Salons Near Me - Arlington, Massachusetts

When I first walked into this little nail salon and was greeted by the bubbly Shannon, I thought, 'Crap, do I know her from somewhere?' because when you meet her it feels like you just met up with your long lost girlfriend for lunch. Shannon works ridiculous hours without breaks to accommodate others pampering needs, and I think she does it without the help of anyone else. Honestly, she told me last time I was there that she wouldn't even stop for a lunch, so maybe you should bring her a snack (she likes the crunchy veggie chips/sticks). Often she opens early and stays super late, just to fit in people whining about their need for a 'Pedi', 'Mani', or 'Shellac', NOW!! Factor in that she often does this at an extreme discount when people use a Groupon and I think she's a fantastic business owner. But to be serious, I've been here for three Shellac manicures, two were french and one with this beautiful layered color that I loved. I did have an issue with a peeling pinky right after the second french Shellac, but I called and she was so amazing in fitting me in to fix it before the wedding I was in. Her place is clean, clean, clean. She throws out anything she can't sanitize. Next time, I'm going to get a pedi, since she uses the footsie baths with disposable liners, so there's no worry that you may contract foot-herp. Overall, this is great place, and Shannon is a great owner, but the picture of the handsome little boy on her table that she's working so hard at this business for, doesn't hurt in winning some points with me. I mean, she quit her job at a fancy-pants corporate job, to own a business that she slaves over, and if that's not admirable, I'm not sure what is. read more

I've had 2 shellacs done at this location and I must say I am very satisfied with both the job done and the shellac. I get complimented ALL the time about my nails and I'm quick to refer people to this place. I am a very happy customer and will be back there next week. read more

Apparently you NEED an appointment. Came here on a Thursday morning but nobody is home! Hours of operation are at the owners whim. Annoying that drop ins are not welcome. I guess it's my fault. The owner (I believe this is a small operation) called and apologized for not being available and explained that she volunteers on some Thursday's, which I thought was nice. I was very angry that morning but have since cooled down and am willing to give them another shot! read more

So the owner of this establishment sent me a message letting me know that expired Groupons would be honored--I appreciate the effort. I however wont be going back as its just not worth it for me, but I do give a business credit for trying to right a wrong. read more

Best shallac manis found here! Shannon is one of the best manicurist I have had! She always takes the time to find the perfect color for me. Trust me, try this place, and you will never want to go to a different salon again! read more

Polished Nail Boutique - Nail Salons Near Me - Arlington, Massachusetts

Three words. Rose gold nails! What could be better? They came out beautifully. I can't wait to go back!!! read more

Polished Nail Boutique - Nail Salons Near Me - Arlington, Massachusetts

I loved coming here! Super cute and fast. I needed to be done in a half an hour and we were even done early. She's so positive and really welcoming. I had a long day and didn't feel bombarded or trying to be sold on anything. The nail polish wasn't old and came out really nice. read more

Polished Nail Boutique - Nail Salons Near Me - Arlington, Massachusetts

My favorite and new permanent nail salon! A true Hidden gem! Shannon and Kathryn Elizabeth are awesome at what they do and a riot to be around! I got shellac on my nails today by Katheryn Elizabeth and it was a true pleasure to have a professional who knew what she was doing and is as sweet as can be. The atmosphere was clean and comfortable. I wasn't rushed like in other nail salons I've been to and their prices are very affordable. I highly recommend this salon to anyone looking for a good mani or pedi! read more

I went in for a shellac today with the owner, Shannon, and had a great experience. It is a little hard to find, tucked away within the planet fitness, but well worth the visit. Shannon is super friendly and welcoming, and great to chat with. She is clearly popular with many repeat customers and booked out with a new ones, so an appointment in advance is needed. She gave me advice on colors and was able to clean up my nails quite nicely from the previous embarrassing state they were in. Even though I'm moving out of the area soon, I will recommend her to friends and go back if I return! read more

Polished boutique is the best experience I have had getting my nails done. Owner Shannon is a bright light and inspiration and always makes my day. The space is professional, clean and inviting and I felt welcome from day one. I am moving out of the city and this is one of the places I'll miss most! read more

Love Love Love Shannon & Lucinda! Exceptional service all around. Thoroughly enjoy going in to her shop and getting my nails done.

I have finally found a nail boutique that works for me. I had my first Shellac Manicure today and I am IN LOVE. Shannon did a fantastic job and I have never had a manicure that looked so good. She is very personable and makes her guests feel comfortable. What I also like about her is that she is knowledgeable about nail care and ensures that her clients are informed as well. It seems that she gets a lot of business and is typically pretty booked. You absolutely have to plan/call in advance. Once you are in, trust that you will be well taken care of by the experts at Polished Boutique. read more

I went here because I bought a Groupon it was for a mani pedi with Gabby. she was very nice and friendly but I'm not happy with the way my manicure turned out. The pedicure was okay the place that I usually go to gives a five minutes foot massage but I didn't get that at Polished. That was the only pedicure downside. As for a manicure everything went well until I saw how my nails turned out. The color that I chose desperately need a third coat because it was flaky. I guess because she was in a rush she didn't noticed it a date later my polish started to chip and peel off. Overall I got what I paid for; for a $25 Groupon I got a mediocre mani pedi. I really liked Gabby as a person but I won't be coming back. read more

Shannon is amazing!!!! I have received a lot of shellac manicures but she is by far the best!!! Also got a pedicure by her as well and turned out amazing. You can really tell she cares about her work and making people happy. Talked to her the whole time and it wasn't those stupid fake conversations you usually have with your technician it was very genuine! She's a sweetheart! The place is located inside the planet fitness gym...small little place but seriously best place to get a mani-pedi! Thank you Shannon will definitely be back!!!! And PS. I really don't get all the other bad reviews especially for Shannon...she is amazing at what she does and I can honestly say I finally found someone who know's what they are doing!!!! read more

I absolutely LOVE Polished Nail Boutique in Somerville.... I refuse to go anywhere else. I dont even know where to start in this review... Customer Service - Shannon is the hardest working person I know, and in my many visits there, I have often seen her skip her own lunch to accommodate someone in need of some polishing! talk about customer service... I have only had to wait once, for less than 5 minutes - but like another yelper stated, there are big squishy leather couches in the waiting area with a tv - so it wasn't that bad at all! Atmosphere - I can only reiterate what everyone else is saying... about how clean and comfortable her salon is.... It is a great place to be in - yes it is in planet fitness, but it doesn't feel like you are surrounded by people who like to "lift things up and put them down". Her salon is very 'Nail boutique meets z gallerie'... the fancy color of the walls, the swanky decor and clean and organized displays makes you want to hang out for the entire day. I love that there are no generic photos on the wall advertising a manicure.. but rather a photo on the wall of of an actual pedicure that she did - love, love love it. Quality of product - Before I knew about Shannon, I had gotten manicures that when i walked out i thought to myself "I could have done a better job if i did it myself blindfolded"... I cannot even express how pleased i am with the quality of the manicures i get - today specifically, I got a shellac manicure... it is so unbelievable perfect - no missing spots, no smudges, not a single imperfection - i feel silly raving about my fingernails, but i mean come on - i look like a hand model thanks to Shannon and Grace! In closing, if you care about a quality experience and investing an hour (or more) in your own life then dont look any further. This is THE place to go for nail care and worth the drive from ANYWHERE. read more

This was the longest lasting shellac manicure I have ever had. It has lasted two full weeks without the edges starting to peel. Shannon is meticulous about painting and will offer suggestions if there is a color that will look better with your skin. I have been really pleased both times I went. I missed my first appointment and Shannon squeezed me in during her break the next day. She will also allow people to use their groupons after they expire. The boutique is small and hard to find at first (it's in the planet fitness building and not free standing) but is clean and nice. I will definitely go back for future shellac manicures. read more

So warm and welcoming! My experience with the ladies at Polished was so wonderful. I felt like they welcomed me into their very clean, tidy and cozy living room for my service. I felt welcomed right into their family. When I messed up my nail putting on my shoes (argh!) there was no issue in fixing it right up for me. I'm so happy to have this wonderful boutique so close to me...but even if it wasn't, I would go out of my way to get my nails done at Polished. read more

I just moved to the area and was looking for a new go to nail salon, safe to say my search is over thanks to Polished! Shannon and Lucinda gave impeccable manicures to me and my two friends - with plenty of laughs in between! They made us feel right at home in their cozy salon and were very knowledgeable about all nail products. They have so many different color options, too. I was so happy with my manicure and look forward to many more at Polished! read more

Wonderful place!! Quiet and calm and a very relaxing atmosphere. Came in this morning for a gel manicure and it came out beautifully!! Had my nails done by Kathy and she is wonderful! Would highly recommend this boutique!! read more

Polished Nail Boutique - Came out beautifully!! - Nail Salons Near Me - Arlington, Massachusetts