Joseline had a Funky attitude, unnecessary interrogation, and customer service that needs a serious tune-up. I get manicures and pedicures regularly, and in all my years I've never had someone practically snatch a tip out of my hand. I don't know which non-locals have been hyping y'all up, but this wasn't it. Some of us actually live here we're not tourists just passing through. Treat your patrons like you want them to come back. read more

I have frequented this salon for a long time but I am sad to say my last experience left me not wanting to come back. I booked a paraffin pedicure with gel polish add on. There were a few things that went wrong, the nail tech flicked her glove and got lotion splattered all over me leaving me needing to wipe myself down, she tried to say my pedicure was finished without providing the paraffin wax even though that was the service requested and paying for, I ended up with paraffin wax all over my shorts, it is now a week later and a layer of my gel polish lifted and there is wet uncured gel underneath still. This was probably the worst service I have received here and it is pretty upsetting since there was also an increase in price. I spent $90 on this pedicure but it did not feel like I received $90 worth of service. read more

I'm so in love with the nails and lashes from Polished Nails & Hair. Everything was done with such care -- soft hands, delicate shaping, and an eye for detail. The nail art is elegant but still playful, and the lashes? Light as air and absolutely stunning. This salon is where beauty meets calm. From start to finish, you feel taken care of. Clean space, gentle touch, and results that truly speak for themselves. I highly recommend it if you want something polished, feminine, and effortlessly beautiful. read more

Polished Nails & Hair - Nail Salons Near Me - Baltimore, Maryland

See all

This nail salon is seriously so great. The techs are all very accommodating. I've been getting my nails done for about 7 years and I've tried acrylics, gel x, builder gel, TAP, and dip and it's always extremely difficult to find a salon that really cares about figuring out the shape and build you want. It's also hard to find a tech if you have thick nail beds that is able to get the product on thin enough that you don't have bubble nails. I always want a square slight coffin and it's hard to achieve with thicker nail surface area but Lee did a fabulous job. It's always a struggle to advocate for yourself in these environments and they are so accommodating. They were willing to test out many looks and showed me lots of polishes so I could find the right one. I got TAP gel and it looks incredible! Thanks Lee and Daniel for accommodating me and having fantastic customer service!! read more

Polished Nails & Hair - Nail Salons Near Me - Baltimore, Maryland

See all

The atmosphere is great. This place is super clean, bright, and has lots of staff on hand at all times. I decided to switch on my nail tech in Canton only because I would be in the chair way too long. I loved that they were perfectionists but I couldn't always commit to a 2hr fill in after a long work day. At polished, the guy at the front is great. But my nail tech the entire time was trying to upsell this and that. $5 extra for this $5 extra for that. As a sales person myself, I come to the nail salon to be pampered and to relax. I understand they have a business to run, but I did not appreciate the pushy Sales tactics from the Nail Tech. I've had acrylics for years and haven't broken a nail in about three years. I get my nails done here one time and I have about four broken nails after two weeks. I just thought it would be a different experience given the price/paying extra than what I was used to. **also my nail tech was lecturing the other nail tech in the next chair over about how to do xyz and that she was doing it wrong. I was embarrassed for her and thought there could have been a nicer more calmer way to say this. read more

Was scheduled for a Spa Pedicure. Technician started on time, 1/2 way through she received a phone call, got up and left, never said a word, came back about 7 minutes later, never said word. Music playing in the background was nice but then you have the "receptionist" watching something on his phone with the speaker volume turned up. The pedicure was okay. I think they need to work on stepping up their professionalism. read more

This has been my go to spot since I moved to Canton!! So clean there and my gel polish always stays on so well!

If it weren't for the incredible services the women of this salon offer (best manicure I've gotten in a WHILE!), I'd never give this salon my business again because of the man operating the front of the salon. I've had multiple experiences with him where he is rude, judgmental and off putting to customers. On top of that, he talks down to his employees and carries himself in an egotistical, narcissistic, and very intimidating manner. Interestingly enough, for the full 2 hours I was there, all I saw him actually do was turn away customers, speak rudely to his employees, and sing obnoxiously out loud. He did not do one service. Despite not any of the services they offer being done himself, he has forgotten what a privilege it is to have a successful business with customers who CHOOSE your salon over the many others that exist! If this behavior and mentality continues, he will very quickly lose those customers. read more

Love Polished. Always so friendly, very clean and has a great vibe. I always request Nikki, but I know they are all fab. Prices are comparable with other salons. You won't be disappointed if you go. read more

Since moving to Canton, I've been using this nail salon for about 7 months. But beware- the colors that you pick will not match the actual color in the associated bottles (that they put on your nails). This has been an ongoing problem, and I always end up with something different than expected.. The Manager says they are in the process of replacing their color wheels, and most of them are faded. Recently, I went back to get something fixed a few days after getting a service . They had no record of me getting the service there, despite the fact that I had logged in into their system and paid through their system The mgr have pointed out to me that their nail techs dont know how to use the computer so while I've been there every couple weeks and I thought I was accruing points, the male manager said " Most of the girls aren't text savvy enough to log their services if I'm not here.". So, in other words, don't expect to get the rewards that you earned because they are not logging them Most disturbing was the fact that after bringing these issues to the management in a very nice manner, they basically said sorry and did nothing read more

I honestly really like this nail salon. It's always packed though, so either make an appt or come when it's not peak hours. I highly recommend Annie. My nails looked great and lasted for three weeks w no chips or cracks! read more

Polished Nails & Hair - Nail Salons Near Me - Baltimore, Maryland

I started going to Polish years ago. The staff and quality of service(s) changed so I stopped going there for my gel manicures and pedicures. I recently visited again and I was so pleased with my experience. Kim did my manicure and pedicure. She was professional and services were provided in a timely manner. Who wants to spend all day in a nail shop?! I didn't have an appointment but I was taken care of immediately. Appointments are recommended but not required on weekends. read more

Polished Nails & Hair - Gel manicure - Nail Salons Near Me - Baltimore, Maryland

I try to schedule an appointment when I am in town at Polished, that's how much I like their mani/pedis. They are the best at dip manicures! They have a range of pedicures as well and I am never disappointed! Friendly place and very clean! read more

Love this place! They do an amazing job and my dip nails always last forever with no chips. It's busy though so try to make an appt!

The first time I went to polished it was perfect! I loved my dip manicure with extensions and my husband had a pedicure with hot rock massage. Unfortunately, that's where our good experiences ended. Each time we returned, with scheduled appointments mind you, we waited nearly an hour to even get our nails started. With people being taken back before us even though we had appointments and had been there longer waiting. His feet were cut and bleeding after the pedicures both times we returned. They do do a great job at nail art that I requested, but it's just not worth the hassle. read more

Cindy serviced me this time. I was torn between OPI Passion gel color and OPI put it in neutral gel color. Cindy tried it on her own nails and advice that both of the shades are very very faint, I'm pretty adamant on trying OPI passion and we went with that this time for both my mani (with matte top coat) and pedi. She did a great job with the application and cleaning of nails, she did however pricked me a little and it drew blood (my ring finger), but I'm known to have my cuticles very close to my finger hence it happens sometimes, she apologized and made sure she did whatever she could to stop the bleeding. 10/10 would come here over and over again. read more

See all

I have been to Polished about 5 times now and have been really wanting to make it work here. On my last two pedicures the gel lifted immediately and I had to go back to have them corrected, so I had been on the fence about whether I was going to go back. I decided to give it one more try for a pedicure today. I got a classic pedicure with a callus removal and regular polish ($42). By the time I was finishing up at the salon I was already a bit disappointed-- my pedicure did not look nearly as clean as it should have; it was extremely lumpy and paint was speckled all over my skin. I hoped it just needed to dry and it might look better. As I left, I noticed I smudged my pedicure (which was my fault) and went back to ask if anyone might be able to fix it. I was thankful the nail tech offered to fix it, but instead of removing the polish they just painted over the entire smudge which naturally left a huge lump (see pic). I really appreciate the nail tech fixing my smudge but couldn't help but feel disappointed about the lack of effort and attention given towards my pedicure. Pedicures are a luxury treatment, especially now for me as a student, so I was pretty bummed that I regretted paying for this service when I might've done a better job myself for free. I hope this review will be helpful for Polished, and I hope it can correct these things to succeed in the neighborhood. The only reason I gave two stars (instead of 1) is because of Chau, who has done my manicures before and is excellent. The interior is also nice. Unfortunately I will be back on hunt for a different nail salon as Polished has consistently been below average for me. read more

Polished Nails & Hair - Finished product (after being 'corrected' by the nail tech) - Nail Salons Near Me - Baltimore, Maryland

See all

Made an appointment over a week ago. Arrived and checked in. After 15min of nobody acknowledging us, I asked the girl at the desk if there was something else I should have done. She said "no" I said "ok because our appointment was for 15min ago" she responded "oh it's ok, we're just running behind!" I said "oh thanks for letting us know" she said, clearly missing my sarcasm "no problem!" 5min later, someone came to the table I was waiting at to return a polish display, reached over me, and looked at me like I had nerve to be in his way. I got up and walked out, went to Nail Trix across the street. Clearly, I missed the memo that it is the customer who is privileged to be here, because they do not appear to appreciate customers. And no, it's not ok that you're running behind, my time is important, too. If it wasn't I wouldn't have made an appointment. read more

Love my vacation nails from Annie! Ombré dip with tips. Both Annie and hai had great quality and expertise. read more

Polished Nails & Hair - Love my vacation nails from Annie! Ombré dip with tips - Nail Salons Near Me - Baltimore, Maryland

Cliffnotes: Max is the reason it's 1 . Ask for Queann. Wait as long as it takes for Queann. Do NOT go to Max. ----------------------- Full Review: Lord! Avoid Max. ESPECIALLY if you have sense as to what you want done to your hands. I had a 5pm appointment. I showed up at 5:36 and it was busy. I was asked to wait. So, I waited. And waited. No worries! At 6:45 I was seated and Max began soaking off my gel and had another woman to tend to at the same time. Talk about multi-tasking. Order: Gel soak off. SNS Full set + tips aka "extension" Color: Ombré I asked him to use NU 62 as my first color and ombré into the white. (I prefer my nail beds to be less pink because of my complexion.) Max cuts my nails down to apply the tips. He proceeds to tell me that ombré is only pink and white. (No fool. Ombré effect can be done with other colors, too!) ‍ Although I showed him a photo and gave him the exact colors of Nugensis powder (that he has in stock), he insisted he knew what colors to use. Next, Max cuts down the tips to a length I approved. Usually, the nail tech would compare lengths and ensure they are relatively the same length. Max failed to do this, so I examined the length. I noticed that all were similar, except my two pointer fingers. One nail was obviously much longer than the other. I kindly asked Max to make them comparable and he (literally) lost it. He said "I'm going to do it my way" with attitude. Excuse me?! (Who is paying who?) I told him it was fine to do it "his way" so long as it gets done. He slammed his arts & crafts box shut and said he wasn't going to do my nails. Haha! "Okay Max, I understand it's busy and you're clearly overwhelmed. He was so rude he didn't even realize we were saying the same thing. He asked me to move seats because I was "disturbing his business". (Ladies and gents, this is a slick precursor to being denied service.) I moved to where he asked me to sit and when the lady came over to pick up where he left off, he told her that I wasn't going to get my nails done here today. WTH?! Because I asked you to cut a nail down?! (By this point, I'm convinced Max needs his next dose of medication) He went on to work on the other woman's nails that he was multi-tasking. The went on to discuss me and the experience was made worse when he recruited her to advocate for him. (My response to her: Just mind your own business and do what you want to your own nails. Don't worry about my nails when you have blue nubs for fingers. And magically, a new technician approached me and began working on my nails. Queann!!! She asked me what was wrong. I asked her to take a look at my nails and insisted she tell me what is wrong. Within 2 seconds, she noticed the drastically uneven nails. (Probably bc she wasn't blinded by her ego like Max). Queann went above and beyond. She noticed that cutting the nails to the same length would mean they would be shorter than the other 8 fingers. I guess Max was going to "fix it" by watering my nail and giving it sunlight so it would grow?? ‍ Queann removed my left tip, reapplies a new one and cut it to a similar length as my other 9 fingers. We conversed as she dipped my nails into the powder one by one. As a customer, you can immediately tell when someone is rushing you along and when someone is doing quality work. She went on to use the color I asked for. She shaped it meticulously. Queann did an amazing job! Total: $70 + $30 tip to Queann = $100 That's $100 spent on what I want instead of what Max and the ugly lady wanted for me. Moral: If Queann is available, then choose her!!! IMO ANYONE other than Max. read more

I WILL NEVER GO HERE AGAIN!!!!!!! I have never been so disrespected by staff of a nail salon until I went here. I was five minutes late to my appointment (I live about 30 footsteps away from this salon) due to a stolen package at my apartment that I was disputing with the leasing office. Upon walking in, the man sitting right in front of the entrance said to me loudly in front of other clients "YOURE LATE, CAN YOU BE ON TIME NEXT TIME?!". I was so confused considering it was only five minutes and life happens. I apologized for being late as well. I have been here previously where I was waiting 15+ minutes because THEY are running behind. Never have I complained or shouted in the salon to their staff in front of other customers. EXTREMELY UNPROFESSIONAL AND UNCALLED FOR. I understand I was five minutes late to my appointment and they wanted to address it with me but there is a polite and professional way to do this. If you want inconsistent customer service and flies/ nats flying in your face while you're getting your service completed, go here. In the meantime, I will be going BACK to the nail salon I've been going to for 10+ years in Howard County where customers are treated with respect and the salon is clean. It will be worth the 25 minute commute. read more

Updated review: I had come here a handful of times in 2018 and really enjoyed the experience and quality. Since I started getting my nails done in 2019 I've had a completely different experience. The place is always packed, which is a good thing for them, but they won't give you any anticipated wait times. My biggest problem with the salon is the quality of the work. Every time I've gone recently my nails chip within a matter of days...gel nails. Every time. I started going to a place in Hunt Valley by my work and I've never had an issue with chipping. Will not be returning anymore. I pay too much and spend too long waiting to have gel nails that chip immediately. read more

Polished Nails & Hair - Nail Salons Near Me - Baltimore, Maryland

I have been doing my nails here for about 3 years now but not consistently (5 times a year max). With that said, QuAnn is the absolute best. When I have time I make sure I book with her. Her manicure stays on for weeks and she's a pro at sleek designs. Overall great dip, gels and regular mani pedi too-I've tried it all! They are good at walk- ins too! I appreciate that they welcome any service - cheap or expensive (aka if I just want to remove gel and not get any service, they don't give me an attitude like other salons do). I'll definitely be back and oh - the cleanliness of their tools and is an extra star for me. read more

See all

So, the management reached out to me after this review and asked that I come in to correct the issue. I had the time and events this weekend and was happy to have my nails fixed! I am SO GLAD I went in. Everyone I interacted with thanked me for coming back and giving it another shot, didn't make it awkward or anything. I didn't want to be the whiny yelper and I was never made to feel that way. They agreed that my manicure wasn't good and they were more than happy and gracious to make it right. They also let me know that the tech in question had been talked to repeatedly about her work and she made the decision to leave the salon after multiple complaints around the same time as my review. I definitely didn't want to get someone fired and was relieved to know that wasn't the situation. The best part? Max did a FANTASTIC job on my manicure. Seriously. I also got a wonderful pedicure. I ran some errands on the way home, and I kid you not, three separate people complimented my manicure! My hands and feet feel so pampered and perfect and it was just such a lovely reminder of how much I love nail day. I'll definitely be back. It's a bit of a drive for me, but they really are the best shop in town. read more

See all

Extremely new nail salon - love the little chandeliers over each pedicure station, how clean everything is, and the white quartz countertops. Service was great from Bella who did my nails, and from the guy who did my pedicure. I tried the "dip" manicure for the first time and am totally sold on it! This manicure isn't going anywhere, unlike gel, which for me would last ~1 week because I am rough on my hands. I had the best leg and foot massage with my pedicure. My nails and toes look great. Wonderful polish selection. Professional service and application. Clean. This will be my regular salon from now on! Was $45 for the manicure and $45 for the pedicure. Update: I have now gone here 11 times total and I'm still so in love. I've been doing the dip nails recently instead of my usual gel and they easily last 2-3 weeks where gel would sometimes start to peel before 2 weeks. I attribute this to me washing my dishes by hand - but the dip lasts through it all! I love T and Q-Ann t read more

See all

I go here because it's close to home and easy parking. They do an okay job. The space is nice and bright, although when there is a Rev class going on next door and the music is pumping, it's not as relaxing. I usually get a pedicure and a gel manicure. This last time I went, the woman was pretty rough with my feet when trimming the cuticles. The manicure was just okay too - not as polished as other places. For some reason he painted the bed really thin and caked on the top. Also didn't clean around the edges. Staff isn't overly friendly or rude in my experience so overall.... okay. read more

Polished Nails & Hair - Nail Salons Near Me - Baltimore, Maryland

See all

I recently relocated from the northern county into the city, and it had been becoming increasingly inconvenient to drive out of my way to go to my previous nail spot. I am very picky and nervous about who I can trust to do a good job on my nails.. But I had heard great reviews of Polished and decided to give them a try, especially since now they're conveniently not even a mile from my house. Big, bright, clean space. Plenty of dipping powder color options, my nail tech was extremely kind and considerate, and we had such a pleasant conversation during my manicure. She took extra time to soak off all of my previous dip (a prior salon once got impatient and ripped it all off with cuticle scissors, so I've had PTSD about that ever since), and even recommended using an off-white under the sparkle I chose because she thought it might be too sheer on its own.. She was spot-on with her suggestion, and my nails turned out perfectly! read more

Polished Nails & Hair - Dipping powder mani. - Nail Salons Near Me - Baltimore, Maryland

Absolute perfection. I came in with a chunky dip manicure from another salon and they removed it, gave me an absolutely flawless dip manicure. If you've hated dip in the past, give it another shot here. Amazing attention to detail, above and beyond result, and great atmosphere. I cannot recommend highly enough! read more

Thank you to polish nails for squeezing me in and Lee for my beautiful nails see you next time read more

Polished Nails & Hair - Nail Salons Near Me - Baltimore, Maryland

Always on the hunt for a good nail spot and Polished has become my go to in Baltimore! I've received service from many different techs and they've all been great! My manicures are always beautiful and last incredibly long. I've recommended this place so many times and all my friends have had equally positive experiences! read more

I was able to walk in on a Friday night and they sat me down within 5 minutes of arrival. It was still busy, but they are efficient. I had Lourdes m, she did a great job! She was gentle and attentive! I highly recommend this salon. read more

The interior was very modern, pretty and clean. Walked in and there were a ton of employees available to help. They do get really busy though so making an appointment ahead of time wouldn't hurt. I got a dip powder ombré manicure. The prices were kind of expensive and they have an ATM machine if you need to get cash for tipping your manicurist. The employees tended to chat amongst each other but were very friendly. After I was done I was able to rest at the pedicure chairs. The quality was very good though. My manicurist was a true professional and did everything quickly but also accurately. My nails also lasted very long. Ombré looked really good too. They have three different pink shades for ombré too- natural, pink and darker pink. I chose the pink option (featured). read more

Polished Nails & Hair - Ombré - Nail Salons Near Me - Baltimore, Maryland

Appointment was at 12:30. They neglected me for almost an hour., 50 mins. Then a technician comes and boldly lectures that whether one has an appointment or not, he/she needs to wait. No apology at all. They need to go out of business if this is how they provide their service. Simply rude and don't care for customers. read more

I recently switched to this salon after a bad experience at my old salon and I'm so happy I did! I schedule things last minute and there is always an amazing nail tech open even when I book the night before. So far all the dip manicures I've gotten have been amazing with attention to detail and high quality service. I recommend Tara, she's awesome! read more

Polished Nails & Hair - Dip - Nail Salons Near Me - Baltimore, Maryland

After two years of searching, this is now "my regular place". I basically tried a new place almost every month, but luckily my search is over. I used to be an acrylic loyalist, but here they successful converted me to dip manicure loyalist and so far I'm really enjoying the nonstop shine and wear free color. The differentiators for me are: - Quality work - Alway on point, never sloppy. Also they never give attitude if you point something out to fix or adjust. - Large and well staffed - never much of a wait. The most I've ever waited is 20 Min (on a busy weekend walk in with no appointment ) - CLEAN - the sterilizer is obviously well used. All instruments are cleaned and individually packaged. - Extensive selection - especially if you are looking for gel or dip manicure they have an almost daunting selection - Convenient location - I can get other stuff done on the way home - Reasonable prices - not the cheapest around, but average overall and well priced compare to other similarly nice salons read more

Average overpriced nail salon. Pedicure was great....(the foot massages are amazing!) Ummm manicure was mediocre definitely not worth 35 Dollars. read more

Polished Nails & Hair - Nail Salons Near Me - Baltimore, Maryland

Only rating four stars because not everyone here is amazing, but cannot say enough about Mai. She's super sweet and does a meticulous job without taking forever. Went in with Pinterest inspo and she knew exactly what to do to get me exactly what I wanted. Definitely worth the drive from Hampden and think this is hands down one of the nicest spots in the city. Side note: it's also BYOB. read more

Polished Nails & Hair - Nail Salons Near Me - Baltimore, Maryland

Two of us stopped in this afternoon to see about getting two pedicures. Upon arriving, a woman towards the front asked us "what do you want?" I told her that we were looking for two pedicures. She literally looked me up and down, looked my boyfriend up and down, and then stated they didn't have room for us. I would completely understand if a place is too busy to accommodate two walk-in's. However, I got the distinct feeling there wasn't room for us because of who we were, not because they were too busy, which I could see with my own eyes. There was no "but we could maybe see you later today." Or, "let me help you with a future appointment." Simply, we can't help you. It felt incredibly gross. read more

My boyfriend and I were excited to get pedicures, and stopped in to inquire. A very cold lady doing nails immediately asked what we wanted. We were put off by her tone and simply said we'd like 2 pedicures. She cut us off and said- we don't have any more today. We won't be back. She could have kindly told us they were fully booked, or asked if we had wanted to make an appointment. She was incredibly dismissive and rude. Plenty of other places to go in the city. read more

I was recommended this place by my friend who has said nothing but good things and I can see why! This was hands down one of the best manicures I've gotten - I did the dip (which is kind of pricey but worth it). It was exactly the length I want, from my natural nails, which I could not achieve with acrylics (which I had on before). It was quick and I feel like it'll really last! Q'Ann and Max did a great job. I don't remember the name of the woman who did my toes, but she was so careful and gentle! Even after painting them, she went back and took a brush with remover to make it look perfect. I will DEFINITELY be going back! :) read more

Polished Nails & Hair - LOVE the dip powder option, totally doing it again! - Nail Salons Near Me - Baltimore, Maryland

See all