I have been going to the same nail tech for six years but yesterday, she ended up needing to cancel and this location was able to accomodate me same day!! And on a Sunday at that. The staff was very friendly and kind. The front desk was amazing with communication, scheduling, and assistance in paying tip via venmo/zelle. The location is very clean & you watch the nail tech pull out single use and clean equipment, every time. And everything was fairly priced. Will defintely be coming back! read more

Updated: After going 4 times to this shop dropping $150 every time with tip, I realized that for what I was paying; was not consistent. Everyone is nice here, but the day I complained about color being off or requesting to have their mistake fixed, I was sat with 2 technicians, the second one had the worst body oder I have ever smelled in my life, it was disgusting, please take care of your hygiene. She took her time with my nails but they came out the worse than before. The boss even tried to fix my nails. 2 1/2 hours later (!) Results: Bio gel, clumpy, should have been a chrome shine and not sparkle. I got a 30% off the fill. Paid almost $70 for this, waste of time Heard some standard answer from the owner (generally a nice man) I will not be coming back here. They're busy all the time, one less customer I guessing it doesnt matter. read more

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Update to review: I spoke to the owner, after I called multiple times, and he, Don, stated both services would be covered (for my sister since she did not get what she paid EXTRA $$$ for and for me since it was such a horrid experience for MY WEDDING!) I called yesterday, Thursday, to make an appt for Sunday. The woman on the phone, Brenda, was so beyond unprofessional and rude. She accidentally hung up on me (I said nothing and called back) and she answered laughing and said "Miss Beth before you make another bad review, that was an accident." Had she just apologized for the dropped call, it would have been fine. She then called back Friday and said only one service would be covered. I told her to cancel everything and I hung up the phone. The management at this salon is the worst I've ever encountered in my life. I would highly recommend going elsewhere!!! read more

Less than 100 starts. Following up on my previous review. I'm extremely disappointed with my experience at Polkadot Nails. At this point, it's not only about the poor quality of service -- it's about honesty and professionalism. The business manager made claims that I was offered certain services, which is simply not true. It's frustrating and concerning to have inaccurate statements made about my experience rather than taking accountability. Claiming services were provided or offered when they were not is misleading. I also find it inappropriate to dismiss a customer's concerns by referencing their Yelp review history instead of addressing the actual issue at hand professionally. Unfortunately, based on my experience, I would not consider this business reliable or trustworthy. read more

Polka Dot Nails Spa and Waxing - Nail Salons Near Me - Thousand Oaks, California

Excellent service and quality work. Emma seems to be able to anything from simple to complex. The whole staff is professional and welcoming. Peter read more

My gel manicure started peeling off a few days after and gotten progressively worse. I called 7 days after to see if they will fix it since it has only been a week, but I was told that they will for a discount. My expectations is that there won't be a charge, but it seems that they will guarantee their work for 3 days, and anything after that will be a charge to fix. I won't be going back. Ever. read more

Polka Dot Nails Spa and Waxing - Gel manicure 7 days after. The peeling started a few days after the service. - Nail Salons Near Me - Thousand Oaks, California

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Had a pedicure with Emma at Polka Dot Nails Spa and it was easily one of the best I've had. She takes her time and pays attention to the details most places rush through. Careful cuticle work, clean polish application, no shortcuts. She was also just genuinely pleasant to talk to without being overbearing. The whole experience felt relaxed and unhurried. read more

Continue to come here for years. We love Jasmine for nails and Holly for pedicures! They shape the nails perfectly and give you the true attention you come for. They don't rush you or skip any steps. They recently expanded and have two additional spots to the right of the original place! The vibe is calming and the new pedicures chairs are massive with massage and heat! 10/10 recommend! read more

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Got an appointment really easily on a weekend! Everyone here is very nice and professional. My pedicure was great! Definitely recommend coming here if you want a nice, relaxing place to get nails done! read more

Terrible experience. Extremely rude staff and my manicure looked awful. I removed the polish as soon as I got home read more

Polka Dot Nails Spa and Waxing - Nail Salons Near Me - Thousand Oaks, California

The quality and efficiency of my appointment was outstanding ! i've heard from many friends in the area that THIS IS THE PLACE TO GO, and they weren't kidding! Got gel x nails with a design, and a pedicure UNDER an hour! Such a good service! Will be coming back soon! read more

Polka Dot Nails Spa and Waxing - Gel X Nails - Nail Salons Near Me - Thousand Oaks, California

6 years later and I still come here to get my eyebrows done by Kelly! She's always so patient, kind, and attentive. She takes her time she knows how I love my eyebrows and makes sure she leave them on point every time I come see her! read more

Amazing THE BEST IN THE WORLD- Tiana... she goes the extra mile to try to match your imagination.. read more

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Polka Dot is such a fabulous place to go to feel beautiful. Haley is the best with amazing skills in nail design. All staff and owners care of the quality of service . Highly recommend! Thank you for taking the best care of my nail needs! read more

Polka Dot Nails Spa and Waxing - Nail design - Nail Salons Near Me - Thousand Oaks, California

I visited this salon yesterday. It's been years since my last visit, and I was in the area, so I decided to give it another try. I got Gel-X extensions and a gel pedicure. Unfortunately, just one day later, two of my Gel-X nails have already come off. The pedicure was okay, but the polish was applied very thick. The overall environment felt extremely chaotic It's loud, busy, and a bit overwhelming. The prices are reasonable and everyone is so welcoming and friendly. However the service is below average and the atmosphere too hectic for me. I read more

Every chair was full the day before July 4th...but they still took our 3 generations in on time! They carefully and lovingly attended to my 4 yr old granddaughter for her first pedicure. And my daughter and I were completely satisfied with our pedicure as well. I paid $10 extra for 10 min for massage...it was definitely worth it. App customers were treated with the respective they deserve. read more

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First time here. At first glance - busy and a little chaotic but this establishment delivers Quality service- excellent results , professional job! read more

I found this place after a bad experience at another nail salon in TO, and I've never looked back! Their staff is always really attentive and friendly. I usually get my nails done by any of the staff available because they're all very talented, but recently I've been seeing Maria, who is another exceptional staff member. They also just recently expanded the salon and it looks really nice! read more

Came 2 days ago for pedicure. When I woke up yesterday, my toe got infection. It's so painful. Not gonna come back any time soon..... read more

Polka Dot Nails Spa and Waxing - Got infection....... - Nail Salons Near Me - Thousand Oaks, California

I came in for a pedicure after a busy week. The soaking step helped me relax right away. The technician worked gently on my feet. She took time cleaning and shaping the nails. The scrub was not too rough. The massage was light but comfortable. She asked if the pressure was okay. The polish application was neat and even. The area felt clean and well maintained. I enjoyed the calm environment. Overall, it was a good pedicure service. read more

i don't know if the world cup is distracting but today i see that everybody was not doing the job that they do . i am sorry but i did not like my pedicure this time . and i see that i am not the only one . read more

I love this salon. It's one of the cleanest salons. I've been to in a long time Tracy my nail tech is amazing

Lucy gives the best pedicures, manicures and terrific foot, legs, arms and neck massages. She is very pleasant. I highly recommend Lucy. read more

Polka Dot Nails Spa and Waxing - Lucy Polka Dot Nails - Nail Salons Near Me - Thousand Oaks, California

Nail techs are know it alls who don't listen. Wrong shape, trying to do two nails then UV while leaving other 3 which only exposes you to more lamp for no reason. My gel always peels on fingers 4-5 days later not normal 2-3 weeks. It's shocking the low level of service and concern for making clients happy. Won't be back. read more

Very friendly and good service. They have a great selection of products and services. They are always able to provide the right service in a timely manner. read more

Tracy is absolutely amazing! She always knows exactly what I need for my nails and never disappoints. Whether it's a specific design or just a simple polish change, she gets it right every time. Her attention to detail and professionalism make every visit a great experience. Highly recommend her if you want flawless nails! read more

I received a gift certificate to this salon back in 2019, but lost it and found it recently. I have a salon I usually go to, so I have not had a chance to try this place out. I decided this week to finally give this place a try. I got my nails done, and when it came time to pay, they told me my gift certificate had expired. I explained that under California law, gift certificates do not expire, but the owner told me their policy states it is invalid after 2 years. He eventually said he would "give me the discount this time," as if he was doing me a favor. After I left, the owner followed me out to my car and continued arguing with me for 10 minutes, insisting I was wrong. The whole experience was uncomfortable and unprofessional. My manicure itself was fine, nothing special, but being harassed after paying completely ruined it. There are plenty of salons that treat customers with respect and follow the law, this is not one of them. read more

I visited this nail salon for the first time since I wanted to try a new place. Although the staff are very nice I am not sure if I'd ever come back here. I liked the color they put on my feet but the quality is very subpar. It's very clumpy. I do a better job than that. Also although the lady who worked on me was very nice and polite, I didn't feel like she cleaned me good enough. My feet didn't have that fresh feeling after I left. As you can see in the photos that the nail polish is very clumpy. I didn't want to do gel since I wanted to change the color the following week. For the $27 price I guess you can't expect much but I gave the lady a $10 tip bec I appreciated her effort. I was disappointed bec I really wanted to like this place. read more

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I love this place. Everyone is very nice. My nails usually come out really nice. Make sure you are specific about what you want and they will deliver! Acrylic fill is $40. 2/22/25 read more

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I've been going here for years! I enjoy the environment & everyone so sweet! Catherine hands down has been amazing, my nails always looking great! Lucy did my pedicure & my feet feel great. I recommend this place to all my family & friend read more

Polka Dot Nails Spa and Waxing - Nail Salons Near Me - Thousand Oaks, California

The 2nd star is because the ombré is still well done. Most of us work, we are also stressed and when we decide to get our nails done, we are hoping for a relaxing and enjoyable experience. Unfortunately mine wasn't. I went with my mom, we both got ombré bio gel. My nail tech didn't cut my cuticles, didn't cut my little dead skins around my nails, didn't scoop underneath my nails, didn't give me a massage, while my mom got all the above. She left my hands dirty, underneath was filled with particles, I had to wash my hands and scoop underneath while at the salon. When I tried to tell her, she told me I should've asked for the manicure before hand and it was $5 more. I wasn't asking for the full bowl of water and all, just cleaning up a bit which should've been done. As I left, I asked the front person if in fact it was part of the service and she confirmed it should've been done. And when the nail tech was called out front she justified it saying I didn't have much to clean. I work in a lab, I have to spray my hands with alcohol regularly, my hands are extremely dry and I have a lot of dried skin around my nails. All I was asking was to cut the dry skin and cuticles, never mind the massage even. Please see pictures attached for reference. read more

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I use to really love this place. It's horrible now. I've had my nails redone so many times it's unbelievable. A few girls do a really good job but that's it. I'm so sad to be writing this review because I've been going here for over 5 years but this will definitely be my last time. read more

Service was quick, quality well I had to go back cause it was a little thick in my design and it didn't cure properly for gel. The vibe was nice they did a good job. read more

Me and my best friend have been going there for a year and a half . We always sit side by side. Today my main manicurist is off for maternity leave. No one sat us together. I was early but waited about 1/2 hr and still never say us together ( the owner) My manicurist Halie and Lynn were our usual!! They I can vouch for! For me , the lack of respect I experienced today and a ruined morning...I'm trying elsewhere! read more

Disappointed I've been going for years. I expressed my bad experience to the owners and they were not apologetic and stayed silent. My nails were thinned out and broke the next few days. I tried to show them and they did not bother to look. read more

Rounded up to 3.5 stars I had a very pleasant experience. I have been searching far and wide for a nail salon that is clean, disinfects their tools appropriately, and keeps a relatively clean work station. This place delivered on those aspects. I opted to choose whomever was first available to give an unbiased first impression. Although I had a pleasant experience overall, I did have to highlight a few points that rendered a 4 star rating instead of 5: NEEDS IMPROVEMENT: 1. The lady doing my pedicure put the water on the hottest temperature and walked away without ensuring that I was comfortable with the temperature. I asked the manicurist to turn down the temperature and she turned it down to the coldest which made my toes cold. (Better than scalding I guess) 2. Not a lot of color selections were available to choose from so I had to settle with the closest color I could find. The booklets needed upgrading and a bit of cleaning as they were sticky 3. The pedicure chair was very uncomfortable to sit in long term. I'm short 5'0 so that chair was definitely not made for me. My back and tailbone started to ache after a prolonged period of time. 4. The manicurist suggested I use BioGel on my nails since I have very thin brittle nail beds. That was a very good suggestion BUT it took the manicurist quite a long time to glue the extensions on with a lot of trial and error. WHAT WORKED WELL: 1. Although the manicurist had a hard time initially, she did not hurt me AT ALL and made sure to not cause any cuts. I told her I was prone to infection and she took extra care to make sure she was gentle) 2. The pedicurist was gentle on my toes and took extra care not to hurt/cut, or yank on anything. Unfortunately my tow nails are very prone to ingrown although I try not to let it get to that point. She did not hurt me at all during the experience and effectively cleaned the sides without any pain! THAT'S AMAZING! I would definitely come back again! read more

Don't trust Kelly with ur brows . She rushed and messed my eyebrows up before the holiday

I decided to go back and make sure I book with Don since my friends go to him and their nails always turn out great. Don went above and beyond to fix the previous tech's mistakes. He look off the old nails, trimmed my cuticles, and started from scratch. He took his time with application while ensuring everyone in the salon was happy. Don handled a previous unpleasant customer experience and turned it around to make it right. I will be returning to get my nails done with him and will continue to recommend this business! read more

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Great shop. Pleasant atmosphere and friendly technicians. I've been going there since I moved to town ten years ago.

I decided to try a nail salon closer to home so decided on polka dot nail salon. It seemed like they are comparable to my other nail salon. It is smaller than my old place and even though the chairs are Ok they have a really nice bowl for your feet. . I didn't say much and neither did Henry. The gel colors they have are Ok. I didn't really like any so I had to go with a staple color. Henry did a decent job but he did nick a couple toes! Thank goodness he used alcohol when he was done because i did notice that their tools are not in packages. read more