Food was great, portios wete good. The staff was very nice and the place was clean. I recommend!

I for the last time went to buy dinner. The chicken again was semi cooked. It had no good flavor, the rice has no vegetables added like the one sold at El Rio Grande, and has no good flavor either. Beans were ok this time, but can be better. I thought last time a few months ago would of been last but decided to go again today. Nope! Food is nasty! II definitely don't recommend it! read more

Amazing food Customer service on point Will be coming back Also the young lady Dayanara Was so helpful read more

Went thru the drive thru at pollo Regino anI ordered a chicken soup and I got the worse chicken soup ever read more

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el mejor pollo asado !! de dallas muy buen servicio, muy buen ambiente, y muy limpio todo

The chicken is the bomb the salsa bar is too it made to perfection in my opinion your welcome read more

Pollo Regio - Regio Salad bar - Chicken Shop Near Me - Dallas, Texas

I went inside and a ugly manager assisted me, she was very rude had me waiting 20 MINUTES!!! , shoutout to guy from drive thru who was nice enough to give me my order while he was rushing everywhere. they need more cashiers!!! read more

Food always taste great but they always mess up my order. Either their missing food or completely give me the wrong order. Just wish they would pay attention to what they give to you. read more

Nos encanto la comida atienden muy rápido súper recomendado Rotisserie Chicken Agua Fresas read more

Pollo Regio - a plastic cup with a straw - Chicken Shop Near Me - Dallas, Texas

Years back I used to love Pollo Regio, specially the tostada Siberia but then they started giving old tostadas and the bare minimum guacamole and chicken and stopped going there. Today I gave it a try once again and told my concern to the cashier Alessandra, she was so nice and made sure my tostada was fresh and well done, she was so nice. She even came to asked me if everything was ok. This location was really clean too. Overall a great experience again at Pollo Regio. read more

Isabel super great service. Glad y'all have her working hznjsksjsjsj bsbshsj shahs ha sja read more

Pollo Regio - Great - Chicken Shop Near Me - Dallas, Texas

The food was delicious cooked to perfection, the ambience is nice and quiet no stress to be had, and the service was great not rude at all and with full respect. read more

I don't usually leave reviews but Irma was so nice and helpful to me & the food was good !

Best chicken and great service! The agua fresas are great over here not to sweet and not too bland. 10/10 read more

Wonderful food and great service. Very friendly and made sure we had everything we needed! Will return.

el peor caldo de pollo que pueden comprar no lo recomiendo es puro repollo un pedazo de pollo solamente sin verdura y ni caldo tenia y cuando llame para poner una queja me colgaron cuando les estaba preguntando si ese era el caldo que asian ahora antes lo compre y era un caldo de verdad no como el de hoy mal servicio read more

Never give me my extra sides I order like avocado slices. Then when they give me my food at the window the swear it's in the bag and rush me out the drive thru then I move to park and check my bag and guess what?? There's no avocado with my platter then I gotta get out my car and go inside read more

The service here was great! uriel took my order and he had such a good and positive attitude he was very nice and he definitely deserves a raise for his great customer service! 10/10 i will definitely be back. read more

The food was good y buen servicio si vendría otra vez les comiendo q venga a este lugar

Quick quality food for a family of 6. Sometimes you need good options to make a quick stop and go for dinner or in our case lunch.

Pollo Regio is My #1 Pollo Regio location other than My Other Favorite locations which is Close to Home. "As well as The Management and Staff Customer Service, Friendly and Welcoming Attitude, and Quality Food is Thumbs Up!!!! read more

Bad service ordered nachos and waited 30 mins while everyone's order was coming up except mine

I went to buy chicken here and you know it comes with a side of rice and beans and the packet where the chicken is,includes onion,well,the rice was too hard and the onion wasn't even cooked all the way. Very disappointed,I haven't been here in a while for the same reason that their food is trash and when i do come back,the food is still trash‍ do not recommend read more

I'm a fan of the Pollo Regio Chain, this location has Drive thru but you have to order at the window, so that might back up the line a little !!!!! read more

Pollo Regio - a sign on a brick wall - Chicken Shop Near Me - Dallas, Texas

This one is hit or miss. Sometimes the chicken is cooked right other times it seems boiled. The prices on the drive thru are incorrect. They haven't changed to match current prices. I won't come back to this one anytime soon. read more

The chicken quesadilla was quick to get out of the kitchen and great service friendly faces and delicious food

A friend of mine suggested this restaurant. We went on a Sunday and it was very busy, which is a good sign where food is good. I ordered the half chicken plate. It came with the leg, thigh, breast on the bone, some tortillas, two sides (rice and beans) and a big roasted onion. The chicken was definitely the star, it was perfectly grilled, juicy and flavorful. The rice was okay, a little bit dried for my taste. The text-mex beans were bland and overcooked. They should have another side to choose from. I did enjoy their variety of salsas and pico de gallo. It complimented the meal just fine. The downside was the small and dirty dine-in restaurant. Pick up and take home would be ideal. Good food overall. read more

Sunday night, not very busy, only two more families in there Placed our order, the chip container was empty, I asked the cashier, he comes back with "we are out" I tell him, well, make some more! My and my daughters' food came out, everything seemed ok 5 minutes later, my wife's food comes out, wrong food, she ordered flour tortilla tacos, campechanos, but she got corn tortilla chicken tacos, so we asked the guy to correct them 30 minutes went by, before her food came out, and since I waited for her food to arrive, mine was already cold I opened my torta to season it, and only one half had meat on it, the other had a piece of meat from when it was cut in half! Many people came in, placed and received their order, and we haven't even started eating Almost at the end of our meal, the chips came out! The two kids behind the register didn't seem to have a clue on how to operate the register, and the cook must have had ADD or had to take a lunch in the middle of cooking the order Never going back to this location, the one on Lake June is fast, friendly, and correct all of the time read more

Steak fajita burrito was lame. Small. Cheap greasy meat. Nasty hard greasy rice and beans. Maybe I should have ordered the grilled chicken.

this place is so nasty first off how the hell you gonna wash your hands with no soap ever in the restroom and the toilets are always so unsanitary now on to the food well the chicken is good if you get it later in the day cause in the morning you get last night stuff then the beans have foam on them so that only tells you one thing going bad. The customer service is horrible I will never go again I thought maybe it was a one time thing but nope same thing again so lost my vote pollo regio read more

Gud food and chicken breast cancer cells that means the game is idiotic the original and chicken breast cancer cells that means the game is idiotic the original and chicken breast cancer cells that means the game is idiotic the original and chicken breast cancer cells that means the game is idiotic the original and chicken breast cancer cells that means the game is idiotic the original and chicken breast cancer cells that means the game is idiotic the original and chicken breast cancer cells that means the game is idiotic the original and chicken breast cancer cells that means the game is idiotic the original and chicken breast cancer cells that means the game is idiotic the I love read more

Super yummy when I'm feeling like something quick and affordable. Their drive thru line usually pretty long, so that's always a good sign! Try their rotisserie chicken combos that come with rice, beans, and tortillas. I also love their Caldo de Pollo (chicken soup), so soothing like grandma makes. They have a humongous burger that's bananas. Flautas are good. Totally recommend this place. read more

The worst location!!! They are always so slow. Angelica gives the worst customer service. She's rude when you are trying to place an order. When I placed my order she didn't tell me they were out of what I wanted. After 20minutes drive thru wait I pull up and tells me they don't have what I want. Really? I could have reversed and left 20min ago. As I'm pulling away she yells at me (YOU'RE WELCOME) with an attitude. Never coming here again. read more

If I could rate 0 stars I would, because what I got in my chicken is unacceptable..!!! I ordered a half chicken and once I opened the bag of chicken and started to spread my chicken on my tortilla, I noticed something green and black in my chicken breast!! It was mold, disgusting and I wouldn't recommended anyone going to this pollo regio! read more

Pollo Regio - Mold in my chicken!!!! Absolutely disgusting - Chicken Shop Near Me - Dallas, Texas