My favorite chicken place in Dallas! And this my main favorite location. They messed up my order 1 time but made up for it very nicely. It was a week or 2 b4 I came back for the compensation order they promised, I was nervous they'd forget by then, but they followed through! Always nice and respectful servers. Best green sauce literally anywhere on earth. read more

Yes, Johnathon is always so friendly, I go to this place for drive thru only . I do enjoy the great fresh food made to order . This location is great for a pick up order . I highly recommend this place and location. Thank you . read more

This place is legit. You know you're onto something when the chicken is still tasting good as next day leftovers. I grabbed food from here on a whim because the Mrs and I were sick of the standard rotation. I ordered ahead online (and paid) but it seemed like they didn't assembly my order till I got there so I had to wait. That was mildly annoying but I did get to spend some quality time with my phone that way. We got the full chicken along with roasted Jalapenos and charo beans. The meal comes with 10 corn tortillas and a decent helping of rice. They gave salsa verde (creamy, awesome), chile arbol (meh) and I also go habanero (not as hot as you'd think). That's a lot of food for 25 bucks. The chicken came wrapped in butcher paper kind of like Texas BBQ. First good sign. They had half a grilled onion in there tightly hugging the chicken so that was a nice treat when I unwrapped it. Smelled divine, taste did it justice. The Verde and Habanero Salsas' powers combined to form Captain Planet ... wait .. combined to form salsa yumsome. Anyway I like this place and am going back. They are welcome to make me wait again while they assemble my preorder nexttime. I docked a star but will be a happy complainer as long as the food meets the same standards :) read more

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Great food, awful service. Drive through microphone is ALWAYS broken so you have to wait till you get to the window to order which makes the process take forever. If you have time to kill wait for the food. read more

The Pollo Regio on North Beach in Fort Worth Tx is skirts like a GT-R on full boost. The service is high speed, the food is fresh, and the taste is better than E-85 in an AMS Alpha 10. If looking for something really tasty and filling I recommend the Frijoles Churrasco, with or without rice the flavor crushes like Godzilla in Toykyo. Hit up the North Beach Pollo Regio and remember to loosen your belt before you sit down cause you are going to need the space. read more

I have been to this location and the only thing that's always consistent is the chicken. If you want to order a tostada siberia it's a hit or miss because sometimes is really good and other times is a big disappointment. The tostada I got was super stale, it was hard eating it and even made my teeth hurt. The Mexican burger was flavorful, juicy and the fries were super delicious too. Now with this Texas heat you might wanna just order to go due to their AC not working properly. It was like 90 F in there this last time I went! Service was ehh I had Clauriannys take my order and it was like I was doing her a favor by ordering she was a little bit rude, they can definitely do better than that. I've been here many times and I've had friendly service before. read more

Pollo Regio - Mexican Near Me - Dallas, Texas

Rude staff person at the drive thru window however the food was surprisingly good! I was not expecting much of anything when I ordered. I was extremely hungry but the carne asada taco platter I ordered was great. The carne asada was tender and I want a bottle of that salsa verde sauce. I do wish it came with rice and beans as $20 for 5 tacos is just crazy to me. The place where you order was extremely infested with flies and gross stuff. They should take some consideration in cleaning up their establishment better as most people us the drive thru. read more

I came to pollo region on a Friday night, they were busy and the manager Orquidia was handling the register, and taking orders, she told us it was going to be a bit longer, I also work in restaurant and I know how busy it can be, specially when you're short staff, I approached her and I told here how good of a hard worker she is, she thanked me and got emotional. read more

Their chicken is the best! The green salsa is yummy If you dine in you get chips and salsa for free read more

Came there on 5.28.25 order loaded nachos and a side of charro beans the cashier read it back to me. I get home and realize my beans was not in my bag. So when I called and let them know he stated that I was never charged. So why ask me what size I want read it back to me and not add it in my order. ​ read more

Every time we visit Texas from Florida we eat pollo regio. It is the best food ever. Grilled carbon pollo read more

Pollo Regio - Mexican Near Me - Dallas, Texas

I had heard that the chicken was really good by several people so I decided to try them out. I pulled up to the drive thru..no line and ordered the half chicken special- 4 pieces of mesquite grilled chicken, 2 sides ( I got french fries and rice), tortillas & a drink for $13.99. The cashier was nice and helpful. The chicken was very good. I like the way the chicken was prepared..the seasonings and spices were good too. The french fries were crispy and the rice was good too. I would eat there again. read more

Pollo Regio - Mexican Near Me - Dallas, Texas

Daniella who was at the drive thru window was excellent. Double checked that all food was in the order and exceeded my expectations. Great job! Food was excellent too! read more

Super dry, hard, salty and burnt burrito!!!! Top it off, I was given a half of bowl of refried beans which was cool and the rice was hard.....Totally dissatisfied. This was the Beltline in Irving location read more

Pollo Regio - A super dry, hard, salty burnt burrito. Hardly no cheese - Mexican Near Me - Dallas, Texas

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Been buying food at this location for months and every time I get here I always get a great welcoming and customer service from Xenia, the food is amazing, fresh chicken and the green salsa yummy, y'all need to try the quesadillas de pastor or the tortas, place always looks clean and with good atmosphere. Been seeing this lady working for years on the same location with great attitude and service for management. Come visit this locations with great food and great service. Fast and fresh. read more

Thanks to Daniel for great service at pollo regio ! Great customer service and fast service as well with receiving my food

Muy buen lugar para comer en familia la atención y servicio y lugar muy buena la mgr.Erika nos atendio la comida excelente sin duda regresaré read more

It has changed a lot since I was there last time. Today I was at Pollo Regio in Waco. It has been a while since I went and unlike last time the service was terrible and the manager, instead of seeing why the orders take so long or how the customers are, all I saw her do was eat and laugh. It is a shame that a place that was great for spending a good time with the family is now where you can only go to have the worst time of your life. read more

Drive-thru very quick but also very friendly staff! My ordered was filled by Xenia and while I was waiting for my ordered she let me know churros filled with cream were no longer going to be in the menu so I quickly added 3 churros to my order! Best decision ever they are delicious, Xenia was very courteous and always with a smile on her face (even with a mask on I could tell she was a happy person), she did my day with her positive attitude. My son loves pollo regio's chicken. And we noticed that they have changed the salsa containers, they are bigger now, great choice! We will keep coming to pollo regio read more

If I could give negative stars, I would. We were at at the Bridal store next door, and smelled something great,so went here afterwards to grab a bite to take home. Big, giAnt, expensive mistake. Three separate orders, nachos, flautas and chicken Monterrey. Where to start...have you ever had crunchy grilled chicken? I did! It was dry as a bone and literally crunched when I bit into it. Imagine the dry kind of beef jerky and that's what the chicken was like. Dry, hard as rock chicken jerky. The nachos were greasy and the chips dark brown (burned, bitter, and gross). The flautas were dried out, burned and when opened, had two pieces of chicken in each. So we're eating pb&j instead of the nice late lunch we planned. It's too far to go back to this location, so I guess it's just a write off of $30 and lesson learned. AVOID POLLO REGIO. Update: (Someone from the company has reached out, but I have no intention of answering back. We will not be eating there again. Period. The food was too awful to contemplate another attempt) read more

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At the 1514 N. Beltline Rd, Irving, TX location, I ordered a extra large bag of chips and one small green sauce and I paid $3.45 when I received my order, the lunchbag-sized bag of chips wasn't even half way full and the cup of sauce had literally only one tablespoon of sauce in it (I took a picture of the cup because I couldn't believe it!!) This is absolutely ridiculous, I'm really mad about that. I usually go to the Pollo Regio on Shady Grove in Irving, I rarely go to the 1514 N. Beltline Rd. location and I won't got back to that one!! When I asked the guy at the drive thru window, when he handed me the bag of food, "Why is there was less than half of the amount of chips in the bag and a tablespoon of sauce in the cup?" He blamed it on the manager. read more

I'm so disappointed in this place I ordered a chicken grilled torta and got a torta bread with no meat, no Mayo, few fries,but it and only bread, nothing came with my bite but dried bread. I also ordered grilled whole chicken meal, and the chicken is not a chicken, it's more like an itty bitty hen. I was terribly disappointed. paid $14 for the no meat no sauces , huge torta bread. and a burst as a chicken. read more

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I actually really like this location. The people are nice, Ramon is always so pleasant and smiling and really accommodating as well. The food is great! My favorite are the flautas, half chicken, and the steak. It's so much food you can eat it for lunch and dinner. The tacos are great and so is the variety of salsa. The prices are reasonable as well. I have only had the tacos, flautas, chicken, soup (has whole chicken it, wasn't my favorite (I was expecting shredded chicken), but the flavor was good), and carne asada (very well seasoned). I cannot speak to the other items. I did not give it 5 stars because I do not give anything 5 stars unless it is absolutely mind-blowing, but this place is good. Whatever the negative reviews are/were, I cannot attest to. But also, I would not eat a burger from here, just like I would not eat a taco from In-n-Out... that's just me. read more

Food is always great! Staff is really nice and efficient:) Favorite spot for the whole family for sure! read more

Terrible! Our quesadillas had sliced burger cheese in them! Absolutely disgusting, I will never go back to this location! I called several locations and asked what kind of cheese they use in their recipe and they all said shredded! How can you serve this to your customers? read more

Pollo Regio - Mexican Near Me - Dallas, Texas

I Love pollo Regio's half chicken meal enough to feed two people. Char brioled chicken, rice and charro beans! I would love it to have more tortillas thou. I Love that green avocado hot sauce! Keeps me coming back for more! read more

Went there for the first time today as I needed to pick up food for the family on the way home. So, I went through the drive-thru. It's not KFC. This is a Mexican restaurant that serves chicken with Latin seasonings and sides like beans and rice, tortillas, and medical salsa and sauces. The person running the drive-thru was friendlier and, recognizing that I was a first-timer, gave helpful advice on what how much and what to order. For the four of us, I did the whole chicken dinner that comes with sides. Not a lot of veggie options. Wish there were more. Chicken is well seasoned but could be a bit spicy for some. read more

I saw a burger on the menu. I'll just say huge mistake. Everything about the burger was bad the tomato was green ,the avocado was black ,and the meat old. Instead of handing me the bag and saying thank you she should have said Fork you don't come back! read more

Pollo Regio - #7. Grilled Hamburger - Mexican Near Me - Dallas, Texas

There was no one in line but us, yet we waited for quite some time before getting our food. I assumed it was probably because they were making it fresh. Wrong! Nachos and burritos were COLD! I could tell as soon as they handed the bad out the window. Not even slightly warm. I didn't event want to bother with pulling around and trying to get a refund. I had to come home and microwave everyone's food...and we literally only live less than five minute away. Disappointed.... read more

Get the chicken and the green sauce. The tacos are pretty good but I absolutely love their chicken. My only gripe is the price of the chicken (~$9 for half a chicken). But that hasn't deterred me from coming here at least once or twice a month. Do recommend. read more

Stopped here because it hasn't been open very long . What kind of Yelper would I be not to ? I was craving Mexican as usual :) The menu consists of fried chicken(Latin style ), whole or pieces ,traditional Mexican sandwiches , flautas, quesadillas , Mole, Grilled beef ,etc. I ordered the flautas , which comes with about 4 flautas, beans, and rice , plus all of the fixins. I really like the avocado sauce ! The flautas were ok. Not the best compared to others I've had, but not bad . The service was swift ! Good customer service . The prices are decent and they have a drive thru! I think I'll try something else next time . I'm only judging by one dish. read more

I do not get in this area much but when I do I make it a point to stop in. Today as I ate I observed the best customer service in years. It was just after the lunch the cashier which I found out to be Claudia was sweeping, cleaning and talking with everyone. The kids their parents everyone. You could tell she liked what she was doing in her laughter her conversations with the children. This renewed my faith in people being amazing. So five stars for making my day Claudia. Thank You!! read more

Legit place! This chicken is amazingly tasty! A whole chicken feeds a family of 4 adults, comes with tortillas, charron beans. If you stay to dine in they have salsa bar and delicious tortilla chips to eat while you wait 2 seconds for your entire order, they are fast and clean. read more

Ordered the pork torta came with fries,, also got some green salsa, and a Pina Jarritos. The food is great I wish I had found it sooner. I only have 9 days left in Addison so I'll definitely take advantage of their food again. The torta reminded me of my time I spent living in Guadalajara Mexico. It was very authentic except for the fries part but I did enjoy the American addition. The salsa was super good some people might find it a little spicy. They did forget to send my jalapeño thankfully I have a can in the frig. read more

Pollo Regio - Torta with pork - Mexican Near Me - Dallas, Texas

Went through drive through, ordering was easy. The girl at the window was very nice. Prices are reasonable. The food is very good- we ordered the whole chicken meal. I would have taken a picture but we were so hungry and started eating right away. The one thing I would complain about is they have me 4 sides of rice but only 1 side of beans. Makes no sense. read more

Stopped in for quick bite to eat today. Asked the lady a question about the food and got the wrong order. I asked her what happened and she seemed like she didn't even care. She didn't try to make it better. Food was ok. I guess you get what you pay for. read more

Pollo Regio - Mole - Mexican Near Me - Dallas, Texas

The food here is fantastic! From the times I've come before whether it was getting the torta or the Mexican burger or the chicken, I have never been disappointed coming here. For the most part, the portions are huge for the price you pay, oftentimes enough for two people. This may be a fast food restaurant but the food is not fast food quality, it is much higher. My go-to here has to be the loaded nachos, which pack so much flavor and taste way better than any other fast food nachos you'd get anywhere else. Tons of meat and queso. Pair any of these entrees with their rice (if it doesn't already come with rice) and it's heaven. I'll have to come back soon so I can try the rest of the items on the menu. Much appreciation to Maricela who was very helpful to me on my most recent visit for helping out at the salsa bar! read more

No recomiendo este lugar un servicio pésimo el personal a pesar que son hispanos se sienten que no merecemos ir a ese lugar hoy 1:30 pm 11/19/2022 tube una muy mala experiencia pase con mi equipo de trabajo cero atencion cuando quisimos ordenar la cajera en otro royo platicando con su compañera y no dio a atención no recomiendo este lugar muy mala experiencia read more

I could eat their chicken everyday! The staff is always friendly and they don't go cheap on the sauce. The green sauce is the best!

Evertime I come they always give there best service this is the best pollo regio I ever been too game hear to get your chicken.