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    El Pollo Loco

    3.3 (98 reviews)
    Open 10:00 am - 10:00 pm
    Updated 2 months ago

    Order El Pollo Loco Takeout or Delivery

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    EL POLLO LOCO ATMOSPHERE

    What's the vibe?
    Casual
    Quiet
    Good for kids
    Dogs allowed

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    Food in the trash
    Lashandra H.

    I had the most disgusting food order ever yesterday!!! I have been to this location many times before and have never been disappointed. However, not on 9/14/24 at 9:07 pm! I went through the drive through and ordered a chicken avocado taco and a classic tostada with avocado. I had ordered this before and it was a go to for me. The person working the drive through (a young female in a black El Pollo Loco shirt and fringed jeans) was RUDE! The way she slung my food out of the window and closed it was nasty work! She then preceded to grab her phone, look at it and walk away. When I got my food home, I was disgusted! When I bit the taco, I realized it was ice cold then I looked inside of it, that's when my stomach started to roll! It looked like someone vomited in it! The avocados were old, soft and brown and the chicken was hard as a rock. So, I put that to the side and thought "maybe the tostada is better" but NO! I looked at it and it had more old, soft, and brown avocados on it! The spanish rice was hard and stuck together! The beans were dried out and none of the ingredients looked fresh AT ALL! I didn't even bother to put that in my mouth at all, it just looked too disgusting! I spent (wasted) $17.61 on this mess and I am beyond upset. I didn't take it back because the location was not convenient to my home, but when I called no one answered the phone! I would NOT recommend going here!

    3 pieces
    Stephen W.

    We tried this place for lunch because I had a Groupon cash back deal (yes, it really works). I was expecting food that is more Mexican given the name. The chicken is ordinary chicken cooked on a grill. The skin was crispy but did not have much flavor because it was not seasoned. I thought there would be Mexican seasoning or something. They offer tortillas and there is a salsa bar, but that to me does not warrant the Mexican name. My chicken was good, not quite as tender or juicy as Cowboy chicken, but it was not bad by any means. The mashed potatoes were made from a box. The corn was interesting and along the Mexican theme. The wife's chicken avocado bowl was good and she enjoyed it, but I am not sure it is better than Chipotle. The restaurant was clean and the service was fine. Overall, we had a perfectly fine lunch but it certainly is nothing special.

    3 piece leg and thigh combo. Oh yeah! Don't forget the Churros!
    Mikhael W.

    Never heard of this place but it popped up down the street from my job, so why not give it a try? I was a little apprehensive after reading ALL 3 reviews, but later found out that it was a lot better than I had planned for. I got the 3 piece (yes I was starving) leg and thigh combo with a drink, rice and beans, corn tortillas, and 2 Churros. The chicken was juicy with crispy skin. The cilantro sauce that comes with your meal was PHENOMENAL!! The rice and beans were...meh. I haven't had Churros in a long time, so it came to me with great satisfaction to revisit my childhood. Overall the food was good. Everything, except for the Churros, of course, was really lacking in salt...kind of bland. My purse isn't complaining. Where can you get a filling lunch, a drink, and dessert for UNDER $10 in Dallas? I'll definitely return...I'll probably try different.

    Chicken nachos taste very good!
    Deidra O.

    The food is good. However we got a couple of jalapeños in the food that made it extra spicy and I wasn't prepared for that. I usually get the chicken avocado burrito and it's really delicious! Today I got the chicken nachos and they were really tasty! Plenty of chicken and it was hot

    Robert C.

    We normally go to this place lunch or early dinner. The food was great. Today we tried the drive-thru. Worst decision of our life. We got dried out chicken and hard mexican rice. They seem to give out the old stock to people who will not be able to complain to management. We bought our food around 7 pm. Still too early to get old stock. If they care about their customers, they should give the good food whether you dine-in or use the drive thru.

    Homemade Chicken Tortilla Soup
    Theresa A.

    Chicken Soup - broth, real broth, not gummy whatever other places serve you! Chicken, it looks real! Tortilla slivers, on the side so when I can find something to eat when I'm trying to stay on keto. And hot! And a big serving without potatoes, although there are random pieces of corn, I'm ok with that. Big, so I won't be hungry later on. Thank you, thank you!

    The fake ten dollar bill that was given to me.

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    Photo of Rachel C.
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    4 months ago

    The food here is great completely unlike any other drivers thru Mexican food in town. Reminds me a little of taco villa in west Texas.

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    6 months ago

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    Olivia R.

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    7 months ago

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    Olivia R.

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    4 months ago

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    Olivia R.

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    5 months ago

    Nothing, gave you 2 (two) chances both times were disappointing (food and service). That's it for me, im done

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    Olivia R.

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    2 years ago

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    Olivia R.

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    1 year ago

    Fast, friendly service on a Sunday evening. Good prices. Seems well-managed. First time visit

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    Olivia R.

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    1 year ago

    Be careful they put in the box what you order and time consuming place.im not going back to El pollo loco in texas i might try in California

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    Olivia R.

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    2 years ago

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    Olivia R.

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    8 years ago

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    4 years ago

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    Olivia R.

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    2 years ago

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    3 years ago

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    6 years ago

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    9 years ago

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    7 years ago

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    Jessica B.

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    9 years ago

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    3 years ago

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    4 years ago

    Save yourself the trip if you wanna try the birria tacos and those burrito's. Dry and cold meat.. my first and last time

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    10 years ago

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    4 years ago

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    6 years ago

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    7 years ago

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    Jessica B.

    Marisol, thank you so much for the kind words! We truly appreciate it.

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    4 years ago

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    6 years ago

    I try el pollo loco the first time last week their food was great I had me chicken avocado burritos and a large drink, the was really good

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    8 years ago

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    4 years ago

    Kind of flavorless. Chicken was a bit over cooked. Do not believe the hype. It's just ok.

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    6 years ago

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    Page 1 of 3

    El Pollo Loco Reviews in Other Languages

    Ask the Community - El Pollo Loco

    Do they offer good mexican food?

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    Review Highlights - El Pollo Loco

    The grilled chicken marinade flavor is 1000x better than pollo regio or pollo salsa.

    Mentioned in 2 reviews

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    Mario Bros Tacos - Sauces

    Mario Bros Tacos

    4.6(439 reviews)
    1.1 miNortheast Dallas
    $

    First of all, the lady who took my order was clearly in training, but they were doing a good job,…read morethey were teaching her to be kind and polite and patient, so good job on that, I ordered $13 nachos, and they came out looking like this, it was so much food and the food was so good, the refried beans on top of the chips were just amazing, only downside is is that the AC was out and they had a fan running, but I think the quality and price of the food kind of cancels that out, overall the ambience was very nice, they had some a lot of cool decorations, and they had a baseball game going on in the background, overall really good experience, will definitely go back!!!

    I've been wanting to try this place for a while and finally made it. Very glad that I did…read more The interior decor instantly takes you to Mexico. The colors are vibrant yellow and it just feels like a taco restaurant in Mexico. You order at the counter and they call your name when the food is ready. I went with the kid and she got the kid's quesadilla. She did not eat much of it but I noticed they use real Mexican cheese and not American cheddar. She loved the rice and ate all of mine. She had a Mexican coke and really liked that. I ordered the 3 taco plate with flour tortillas ($14.49). I had the chicken, pastor, and beef. Each was outstanding. You get a very generous portion of protein. The beef was extremely tender and good quality. I liked the pineapple in the pastor. I am a big chicken lover so I really liked that taco. The tortillas were delicious too. I loved the charro beans which were incredible. It was like a spicy soup and I saw pieces of jalapeno. Wow, it was good. I just had a bite of rice before the kid gobbled mine up, but it was tender and moist. Service was fast and professional. The cashier smiled when I told her that the tacos were delicious as we were leaving. I can't believe that it took me so long to get here but it won't be that long before I return.

    Photos
    Mario Bros Tacos - Interior

    Interior

    Mario Bros Tacos - Steak Tacos w/ grilled onions

    Steak Tacos w/ grilled onions

    Mario Bros Tacos - Steak Tacos w/ grilled onions

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    Steak Tacos w/ grilled onions

    Hawaiian Bros Island Grill

    Hawaiian Bros Island Grill

    4.1(214 reviews)
    4.0 miUpper Greenville
    $$

    Visited this location last week, super clean and staff were very friendly and attentive. Saniyah…read moregreeted me and took my order promptly. Started with the dole whip and it was scrumptious, sweet and tangy , a nice pick me up after work. Chicken was tender! Jordan stopped by my table and made sure everything was going well.

    Overall: 3.3/5 [dine in]…read more We ordered on the kiosk and the food was ready quickly. Mixed Plate Classic ($12.99) + Seasoned Vegetables ($1.00): We chose the Honolulu Chicken, Kilauea Chicken, white rice, and seasoned vegetables. The veggies tasted like frozen veggies and the white rice came underneath the chicken, which we didn't realize until after. Had we known, we would have chosen the macaroni salad as our second side instead. The Honolulu Chicken is supposed to be garlicky but the flavors were just alright. The Kilauea Chicken was way better and had a nice little spicy kick. The white rice was also okay but a bit on the harder side. Additional Teriyaki Sauce Cup ($0.25): We ended up pouring this over the vegetables to give them some flavor. SPAM Musubi Single ($3.79): Not good. The rice was hard and they just poured teriyaki sauce on top of the spam. Skip this one. Pineapple Luau Slider Single ($3.99): It was okay but I wished it was made with Hawaiian rolls. Scoop Macaroni Salad ($0.99): Also just okay. It tastes like a black pepper macaroni salad. You can skip this one too. Mini Twist Soft Serve ($1.99): A mix of blue island wave and pineapple Dole soft serve that is fat free, dairy free, gluten free, and low calorie. This was really good and a great way to end the meal.

    Photos
    Hawaiian Bros Island Grill - Inside

    Inside

    Hawaiian Bros Island Grill - Honolulu Chicken and Luau Pork

    Honolulu Chicken and Luau Pork

    Hawaiian Bros Island Grill

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    In-N-Out Burger

    In-N-Out Burger

    3.6(558 reviews)
    4.0 miUpper Greenville
    $

    Went to go pickup lunch and head over to my son's apartment to chill while he was on lunch break…read moreand In-N-Out was the perfect choice. My youngest son has Gluten and and Egg allergies and we let the cashier know and he stepped back and shouted to the crew, "Gluten and Egg" allergy order. Which is awesome! My son with the allergies ordered the Protein Style Doube-Double with fries and and no sauce. The protein style is a lettuce wrap. My other son ordered a normal double-double meal. My wife and I both ordered the same - pretty much a burger with no meat but I got cheese fries and she got normal. The staff builds gluten free orders in a separate station to prevent cross-contamination and the workers change their gloves. When bagging the order, they placed his order in its own bag. Which is great! My son could have had two of the double-double since it is lettuce vs a bun. He loved it and he mentioned the fries were good. As far as my grilled cheese with all the veggies, it was good and filling. The sauce is tasty. My cheese fries were good (it is American cheese slices on top and they melt it is an oven). It would be better to eat at the restaurant as it hardened by the time we got to my son's apartment. I like the fries overall but I don't love them, I thought maybe adding the cheese would be better. All in all - love the service. The food was good and my family was happy.

    This was my 2nd time ever at In and Out and it was delicious. It's not the best food I've ever had,…read morebut it's really good for fast food. I got a double double with onions and fries animal style, which I definitely recommend if it is one of your first times at In and Out. Great way to experience both animal style and the flavors of the burger without the sauce covering it up. The burger was great. Probably one of the best burgers I've had from a fast food spot. The fries were ok. The sauce and the cheese definitely carried.

    Photos
    In-N-Out Burger - Menu and the two workes that provided great service.

    Menu and the two workes that provided great service.

    In-N-Out Burger
    In-N-Out Burger - Image

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    Image

    El Pollo Loco - hotdogs - Updated September 2026

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