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    Pollo Tropical

    2.0 (96 reviews)
    Open 10:30 am - 12:00 AM (Next day)

    Order Pollo Tropical Takeout or Delivery

    Pollo Tropical Photos

    Business Info

    POLLO TROPICAL ATMOSPHERE

    What's the vibe?
    Moderate noise
    Good for kids
    Good for groups

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    Daren R.

    First time at this Pollo Tropical in Boca Raton, FL. The drive thru was empty but decided to go inside to order 4 meals. The cashier was polite but confused, so it took some time ordering but we finally got it all right except forgot the black beans on one of the TropiChops. It never goes smoothly when ordering at any Pollo location from our experience. We took the meals home which were packed perfectly and lids were tight. It was around $50.00 for four meals and drinks which is a great price. The meals were still warm and delish.

    Menu
    Margie W.

    Always love pollo tropical! The closest one for me is the one on federal. This place is clean, the ladies at the counter are nice and friendly! When I said the cilantro sauce is my son's favorite she added two more! It's a family food that never gets old - the original family chicken rice and beans!

    a bowl of chocolate pudding and a plastic water bottle
    Larry F.

    Unfortunately, over the years, this place has been on a steady decline. Today it took first prize as the worst meal I ever had at this chain. This one was on Federal Highway in Boca, my first time at this location. We ordered the six-piece shrimp with a salad and no cheese. We went to get five shrimp and a salad with cheese. When we initially ordered the food, we were specific about the cheese. We overlooked the cheese until we sat at the table and started eating the shrimp. When I questioned that at the counter, they said, "Oh, I don't understand why" They proceeded to dig up the shrimp from someplace and provide us with the sixth shrimp. The other order was half a chicken with black beans and rice, a simple, straightforward request. Well, don't you think they messed that up, too? They brought the order out with just the black beans but no rice. Nothing end of itself is critical, but when you combine everything together, it shows a total lack of competence in the staff. I found that to be the same as the other location in West Boca. Now let's get to the food! The shrimp tasted like it was reheated and disgusting; the coding of the shrimp was removed, and the shrimp was consumed without the coating and still didn't taste good. The chicken was horrible, and it was a dry taste, like it's been sitting out for a while and you needed water to wash it down. I love this chain and have for years, but I believe that the clock has run out, and I'm not sure if I'll ever go back again.

    This is what I got for $11.00 Where is the beef ? Scammers scam

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    6 years ago

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    Customer C.

    Thank you so much for the amazing review, hope to see you back soon!

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    8 years ago

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    4 years ago

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    8 years ago

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    Customer C.

    We apologize for the experience, please check your inbox for follow up

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    6 years ago

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    7 years ago

    For a GREAT 3rd world experience: no greeting, no thank you, no receipt, and the WRONG food, this place is FANTASTIC! Last time for me!

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    8 years ago

    Employees sitting down as all the tables are dirty, 5 people working and the line doesn't move. Everything horrible.

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    Page 2 of 3

    Ask the Community - Pollo Tropical

    Review Highlights - Pollo Tropical

    Good, fresh food, inexpensive, and quick.

    Mentioned in 2 reviews

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    FlyBird Chargrilled Chicken

    FlyBird Chargrilled Chicken

    4.3
    (272 reviews)
    4.7 mi
    $$

    Growing up in New York, Sunday was often the day the family would go out for Chinese food. So when…read moreI saw Chef Michael's video the other day announcing he was going to start offering Egg Rolls on Sundays, I immediately remembered wanting to try the BBQ Chinese Spareribs already on his regular menu. I started thinking... if the Chinese food at Flybird is anywhere near as impressive as everything else they do, this could be a revelation... especially considering the dearth of really good Chinese food in South Florida. So I waited for Sunday with anticipation. Yes... they had Egg Rolls! And I also noticed they recently added Egg Drop Soup to the regular menu. Perfect... now I could assemble a complete meal. In addition to the Egg Rolls, I ordered the Egg Drop Soup, BBQ Chinese Ribs, and Chicken Fried Rice. Wow! Winner Winner Chinese Dinner!! Everything was excellent. The Egg Drop Soup is rich and heartier than the versions you typically see... absolutely delicious. The Egg Roll is hand-rolled and feels like a gourmet interpretation... exactly what you'd expect if a serious chef decided to elevate a classic, served with housemade Duck Sauce and Chinese Mustard. The BBQ Ribs were also fantastic... fall-off-the-bone tender, meaty, and loaded with flavor. And then there's the Chicken Fried Rice... unlike any version you've probably had before. It's packed with generous chunks of chicken and real vegetables throughout. Broccoli in fried rice? When have you ever seen that? A huge portion too... loved it. Everything here always seems to be done with thought and care. We're lucky to have a serious chef like Michael bringing his culinary talent and creativity to Delray Beach. He keeps finding ways to surprise people... and that's a big part of what makes Flybird so much fun. VERY HIGHLY RECOMMENDED

    Having only tried this place as part of a Yelp! event, we decided to just give it a shot for…read moredinner. It was just as amazing. The char grilled chicken is moist and delicious with crispy skin, and accompanied by a whole head of roasted garlic, a grilled lemon, fresh beaked bread, and a parsley dipping sauce. We also got a side of mashed potatoes with gravy. Not gonna lie, this place is pricey, $15+ for a quarter chicken is real restaurant prices, but the quality makes the cost worth it...

    Photos
    Simple venue, quality findings throughout
    Simple venue, quality findings throughout
    Welcome to flybird
    Welcome to flybird
    Fried chicken sandwich

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    Fried chicken sandwich
    Raising Cane's Chicken Fingers

    Raising Cane's Chicken Fingers

    3.5
    (94 reviews)
    7.7 mi
    $$

    We love this new Raising Cane's location in Pompano! It is fairly easy to access, and the parking…read morelot is a good size. The drive-thru setup is especially impressive. The entire area is very well lit, and there is a menu board outside along with two staff members assisting with orders before you even reach the pickup window. This keeps the line moving efficiently and creates a very smooth experience from start to finish. The staff members are consistently friendly and welcoming, which always makes the visit even better. And of course, the food is a 10 out of 10! My husband and I absolutely love their chicken tenders and fries. They offer several combo meals depending on how many tenders you want, and meals typically come with Texas toast, fries, and coleslaw. One thing we appreciate is how customizable the meals are, allowing you to swap sides if preferred. Their fresh-squeezed lemonade is also a huge favorite of ours, along with the famous Cane's sauce. We always order one or two extra sauces because they are just that good! Overall, this location does an excellent job with both food quality and customer service.

    We went here for a Yelp! Elite experience but we can't stop coming back. The chicken is huge and…read morecrispy the flavors are delicious and I wonder what they're putting that coating bc it's a winner. The coleslaw is tangy but not heartburn tangy. It's just right. The fried....oh my...the fried!!! Perfectly crisp on the outside and mash on the inside. One of the best parts, the toast. Get the heck outta here!! It's buttery and has the perfect grill on it. The platters are reasonably priced for the amount that you get and the place is spotless. The service is wonderful and worthy of restaurant vs fast food a quality. Everyone has a smile and you can't help to leave with the same. We have a much closer chicken spot but will gladly drive the extra 7 minutes too get to Cane's. Great job to all!!!

    Photos
    Drink area
    Drink area
    Great order. Getting better each visit.
    Great order. Getting better each visit.
    Drive-Thru.

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    Drive-Thru.
    Louie’s Rock’N Hot Chicken

    Louie’s Rock’N Hot Chicken

    3.9
    (47 reviews)
    8.1 mi
    $$
    Family-owned & operated
    Free WiFi

    Food was great, they got a lit arcade set up for the kids. Shoutout to the staff Marvin, Danny, and…read moreMatt for making it an experience for me. I'll definitely be back.

    We tried this Tennessee hot chicken spot that opened in July 2025 and had a really solid first…read moreexperience. We stopped in on a Saturday for lunch and it wasn't too crazy, which was nice. One of the best things about this place is that you can choose your spice level--from "country" (no heat) to "Bat Outta Hell" for those who like it seriously hot. It makes it easy whether you're sensitive to spice or want a challenge. The atmosphere stands out right away--very rock 'n' roll inspired with drum-style lighting fixtures, band stickers throughout, and Band music playing in the background. It gives the restaurant a fun, laid-back vibe. They offer all the classics, including chicken and waffles, which looked great. I decided to go a bit lighter and ordered the Blazing Chicken Bowl with romaine instead of rice. It was fresh, flavorful, and still had a nice kick without feeling too heavy. Every meal came with an extra sauce, if needed for more flavor. Location is super convenient--right off the turnpike off Atlantic Ave, so it's easy to get in and out. Overall, a great addition to the area. Looking forward to coming back and trying more items (and maybe bumping up the spice level next time!).

    Photos
    Louie’s Rock’N Hot Chicken
    Louie’s Rock’N Hot Chicken
    Louie’s Rock’N Hot Chicken

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    Pollo Tropical - latin - Updated June 2026

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