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Pollo Tropical

1.6 (130 reviews)
Open 10:30 am - 10:00 pm

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POLLO TROPICAL ATMOSPHERE

What's the vibe?
Moderate noise
Good for groups
Good for kids

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Hours and now hiring
Shula R.

Located on the corner of Flamingo and Griffin Rd, this Pollo Tropical is tucked away behind the CVS. Ordered in the mobile app and arrived on time to get my order. While they have a section for mobile orders, my order wasn't there. The cashier was taking an order but it wasn't taking quite a while. I saw a box packed up and was pretty sure it was my order sitting there waiting to be bagged up. I told the cashier I was picking up a mobile order and she said just a minute. Another 3-4 mins pass and she's still helping the same person. Eventually she looks at the box and realizes it's mine, puts in a bag and gives to me. Beans and rice were tasty. Dark meat chicken was good and breast meat was a little dry in some areas. Was it worth $12, I'm not certain. Pollo isn't what it used to be

Less than half the standard serving of chicken.

When I pulled up to the drive through and placed my order for a half chicken (dark meat) platter with brown rice and corn, I was informed that they had "ran out of chicken." The employee then stated that I could get the Classic TropiChop with the brown rice and corn that I had asked for previously. After pulling up and paying, I was informed that they had ran out of corn too as I was handled my chicken and brown rice meal. I was so upset when I got home to eat and noticed that I did not have the proper portion of chicken normally served for this meal. Why would you take my money and sell me rice with a sprinkle of chicken?! I tried calling the store and can't get to speak with a person.

Wrong order and no receipt

They messed up my order and they didn't give me a receipt to confirm what they charged. So I ordered a large tropi chop with white rice, black beans and chicken and a small choppy, chopped vegetarian with white rice, black beans, and only corn. Instead, I got a small tropi chop white rice, black beans, and chicken and a small vegetarian one with everything on it.

This is the chicken portion they placed in this tropichop.
Brian M.

Why anyone would visit this location is beyond me. The ratings are 100% accurate and the employees and manager should be ashamed of themselves. 4 pieces of chicken breast in the tropichop. AVOID AT ALL COST

Chellie R.

I wish I could leave NEGATIVE reviews. Don't even both sending a "customer appreciation" coupon! Pollo Tropical is a PURE waste of money! Never again will I waste another dollar here. I recently received three customer appreciation coupons for $5 off, thinking I can use them all in one shot which your seem realistic considering every time I visit I spend $30. I tried and was told I couldn't use them! RIDICULOUS! Why send those?!!! Are you kidding? To top it off, this is how my meals came!! I am LIVID at the service! This is disgusting! Mind you, I did NOT remove the cap from the beans... they came WITHOUT CAPS! They were everywhere and ALL OVER THE BAG! My advice? Save your money and visit LA GRANJA FOR QUALITY CHICKEN AND SERVICE. Save yourself the time and energy. Clearly, Pollo Tropical is incompetent and low quality.

Burned chicken, cold beans, and plastic rice

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8 years ago

I have tried multiple times. Do not expect anyone to answer the drive thru after 11 even though they claim to be open until midnight.

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8 years ago

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7 years ago

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9 years ago

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8 years ago

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8 years ago

It feels like everyone is in slow motion at that place, it's painful watching stuff get done. BUT they are nice people.

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9 years ago

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Review Highlights - Pollo Tropical

This is a new location located off of Flamingo and Griffin.

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Latin American Grill - Pembroke Pines

Latin American Grill - Pembroke Pines

3.4
(255 reviews)
3.8 mi
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This was my first time in 15 years coming back to try Latin American Grill in Pembroke Pines…read more When my family used to live in Pembroke Pines, I remember stopping by to grab colada and sandwiches for quick lunch every weekend with my friends before going out. It was one of more affordable lunches for us back then. Not much has changed in all the years. The food quality is still decent, the prices are still affordable, and the customer service is still friendly. It was a nice experience to stop by for a simple breakfast and colada. It helped me reminisce about my life from years ago, how much has changed for the better now, but still missing how some things were back then. Maybe it wasn't a simple dining experience for me today, maybe motivation for me to check in on some people from way back then to see if they are still doing well. Thanks Latin American Grill for still being at the same location and reminding me to reach out to people I haven't spoken to in years. They offer plenty of free parking in this plaza. I would recommend this place to others and maybe be back next time I am in Pembroke Pines area.

So good. Very unpretentious and straightforward diner. It reminded me a lot of a Chicago diner that…read moreI loved so much when I lived there, but Cuban style. Food was great, and prices were fair. The waitress was kind when my brother practiced his Spanish. We will definitely return!!

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Wait....are those sandwiches?
Wait....are those sandwiches?
All the stuff for cuban sangawich.
All the stuff for cuban sangawich.
Latin American Grill - Pembroke Pines

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El Balcon De Las Americas - Pembroke Pines

El Balcon De Las Americas - Pembroke Pines

4.3
(406 reviews)
4.5 mi
$$

At El Balcon de las Americas you'll find colombian comfort food and great service…read more Welcoming staff that's super friendly and always providing consistent service. Our server was nice and provided recommendations from the lunch menu. Casual setting with lively atmosphere. Their authentic colombian dishes are big enough for two. Tried their Bandeja Paisa had the biggest chicharron and mostly meat I've seen. Their chicken parm was also big portion and fair price. Soups are hearty and flavorful. Their Mondongo which is tripe soup had lots of veggies, potatoes and topped with lots of cilantro. Food was served fairly quickly but getting the check took some time we had to get their attention as we needed to head back to work.

From the first sip, El Balcón de las Américas felt like a mini vacation. The ambiance was lovely…read moreand not too loud. I kicked things off with their coconut lemonade ribboned with a swirl of lemon--bright, tropical, and flat-out delicious. Then came the patacón con guacamole y hogao, a crispy, creamy crowd-pleaser tailor-made for guacamole lovers. For the main event, we leveled up to the bandeja paisa, swapping in punta de anca for the meat. It's the kind of feast that proudly flies the Colombian flag: fluffy white rice, beans served separately, sausage, sweet fried plantain, and a short rack of crackly chicharrón. There were so many bold flavors that I didn't know where to park my fork first--or next. Service was super and extremely attentive, and every dish arrived at the right temperature and beautifully presented. Fun, flavorful, and full of heart--this place nails it. Let's eat!!

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Tinto de verano.
Tinto de verano.
Patacón con guacamole y hogado
Patacón con guacamole y hogado
Bandeja paisa with sausage, fried plantain, avocado, white rice, small rack of chicharrones, arepa, swapping in punta de anca meat

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Bandeja paisa with sausage, fried plantain, avocado, white rice, small rack of chicharrones, arepa, swapping in punta de anca meat
Americas Bakery And Restaurant

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4.5
(50 reviews)
3.8 mi
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Finally a good Colombian restaurant in Davie serving Tacos, Sandwiches and Burgers with the…read moretraditional Latin eats including coffees pastries. Immediately greeted upon entry with smiles from the two staff members. I started my brunch with a hot Cortadito and a huge Pan de Bono. The main entree was scrambled eggs & ham including a chocolate milk for only $11.99. Both meals were on the table within ten minutes and were tasty. This restaurant was not busy for brunch but easily could sit large parties with twenty tables. The bathroom was clean but basic.

This place has been open for two years, and I always told myself I'd eventually walk in. I finally…read moredid and it instantly gave me that "back home" feeling. It was exactly what my soul needed, and my tummy was beyond happy with all the flavors that reminded me of home. The service was phenomenal and so warm and welcoming you definitely won't regret stopping by. I also tried a few other delicious bites, and I left completely satisfied. The location itself seemed perfect to me: from the moment you enter, you can really feel the energy and love in the space. Este lugar lleva dos años abierto y siempre me dije que acabaría entrando. Por fin lo hice y al instante me sentí como en casa. Era justo lo que necesitaba, y mi estómago estaba más que satisfecho con todos los sabores que me recordaban a casa. El servicio fue fenomenal y tan cálido y acogedor que no te arrepentirás de pasar. También probé otros bocados deliciosos y salí completamente satisfecho. La ubicación en sí me pareció perfecta: desde el momento en que entras, realmente puedes sentir la energía y el amor en el espacio.

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Other side
Other side
Ceviche de chicharrón
Ceviche de chicharrón
Americas Bakery And Restaurant

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Pollo Tropical - hotdogs - Updated July 2026

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