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    Pollo Tropical

    1.6 (130 reviews)
    Closed • 10:30 am - 10:00 pm

    Order Pollo Tropical Takeout or Delivery

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    POLLO TROPICAL ATMOSPHERE

    What's the vibe?
    Moderate noise
    Good for kids
    Good for groups

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    Hours and now hiring
    Shula R.

    Located on the corner of Flamingo and Griffin Rd, this Pollo Tropical is tucked away behind the CVS. Ordered in the mobile app and arrived on time to get my order. While they have a section for mobile orders, my order wasn't there. The cashier was taking an order but it wasn't taking quite a while. I saw a box packed up and was pretty sure it was my order sitting there waiting to be bagged up. I told the cashier I was picking up a mobile order and she said just a minute. Another 3-4 mins pass and she's still helping the same person. Eventually she looks at the box and realizes it's mine, puts in a bag and gives to me. Beans and rice were tasty. Dark meat chicken was good and breast meat was a little dry in some areas. Was it worth $12, I'm not certain. Pollo isn't what it used to be

    Less than half the standard serving of chicken.

    When I pulled up to the drive through and placed my order for a half chicken (dark meat) platter with brown rice and corn, I was informed that they had "ran out of chicken." The employee then stated that I could get the Classic TropiChop with the brown rice and corn that I had asked for previously. After pulling up and paying, I was informed that they had ran out of corn too as I was handled my chicken and brown rice meal. I was so upset when I got home to eat and noticed that I did not have the proper portion of chicken normally served for this meal. Why would you take my money and sell me rice with a sprinkle of chicken?! I tried calling the store and can't get to speak with a person.

    Wrong order and no receipt

    They messed up my order and they didn't give me a receipt to confirm what they charged. So I ordered a large tropi chop with white rice, black beans and chicken and a small choppy, chopped vegetarian with white rice, black beans, and only corn. Instead, I got a small tropi chop white rice, black beans, and chicken and a small vegetarian one with everything on it.

    This is the chicken portion they placed in this tropichop.
    Brian M.

    Why anyone would visit this location is beyond me. The ratings are 100% accurate and the employees and manager should be ashamed of themselves. 4 pieces of chicken breast in the tropichop. AVOID AT ALL COST

    Chellie R.

    I wish I could leave NEGATIVE reviews. Don't even both sending a "customer appreciation" coupon! Pollo Tropical is a PURE waste of money! Never again will I waste another dollar here. I recently received three customer appreciation coupons for $5 off, thinking I can use them all in one shot which your seem realistic considering every time I visit I spend $30. I tried and was told I couldn't use them! RIDICULOUS! Why send those?!!! Are you kidding? To top it off, this is how my meals came!! I am LIVID at the service! This is disgusting! Mind you, I did NOT remove the cap from the beans... they came WITHOUT CAPS! They were everywhere and ALL OVER THE BAG! My advice? Save your money and visit LA GRANJA FOR QUALITY CHICKEN AND SERVICE. Save yourself the time and energy. Clearly, Pollo Tropical is incompetent and low quality.

    Burned chicken, cold beans, and plastic rice
    Caroline L.

    Where is the negative one star? Please refer to the photos. I do not believe a paragraph is needed to explain the quality of the food. I cannot believe they had the audacity to serve those "wraps" to any customer. I ordered on the app, arrived as indicated on the app, and still waited 35 minutes for the food shown. Customer service also terrible. I heard team members say they did not have any side dishes outside of black beans and rice. When I received my order and asked what about the side dishes I ordered that they did not have, they tried playing off that they had put it in the bag. I had to un-bag everything for them to see that they did not give me the sides I paid for. When I asked for alternatives, they informed me they only had black beans and rice. I asked for a refund and they wrote on a blank piece of paper that they owed me three sides because they could not give me a monetary refund. Who would ever go back to this location? Horrific experience.

    Tropichop minus churrasco, beans and tomato.

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    9 years ago

    I have tried multiple times. Do not expect anyone to answer the drive thru after 11 even though they claim to be open until midnight.

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    Customer C.

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    8 years ago

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    Customer C.

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    7 years ago

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    10 years ago

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    9 years ago

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    Customer C.

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    8 years ago

    It feels like everyone is in slow motion at that place, it's painful watching stuff get done. BUT they are nice people.

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    Customer C.

    We apologize, please check your inbox for follow up

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    9 years ago

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    9 years ago

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    Page 4 of 4

    Ask the Community - Pollo Tropical

    Review Highlights - Pollo Tropical

    “This is a new location located off of Flamingo and Griffin.”

    Mentioned in 2 reviews

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    bb.q Chicken

    bb.q Chicken

    4.6(109 reviews)
    5.1 mi
    •$$

    We've visited this place several times since it first opened. Having tried many Korean fried…read morechicken spots in New York, we can honestly say they all were delicious, so when we heard this one was opening, we knew we had to check it out. The restaurant is inviting and spotless, with cozy booths on one side and tables for walk-in orders. The menu is straightforward: choose between half or whole fried chicken or wings, with options for bone-in or boneless, and spice levels ranging from mild to their special spicy sauces. The food truly impresses. The chicken is perfectly fried--crisp without being greasy, tender, and packed with flavor. It's a clear step above KFC, Popeyes, or any American fried chicken chain. If you're a fried chicken fan, I highly recommend giving this place a try--you won't be disappointed.

    I checked this place out during the World Cup and to my surprise they were showing the games there…read more I was the only one dining in at the time so that was nice. Parking can be tricky in that plaza. Everything was clean and the server was chill. He gave me some recommendations that I enjoyed. As for the food. This is some crispyyy chicken. The wings I got were steaming hot when they came out and they tasted as if they were freshly made rather than just reheated. The flavors to me were just right. I also got the kimchi fried rice and it added a nice level of comfort to the food. Initially it seems like this may not be enough but it was more than plenty. Serving size and flavors were there. I'll have to come back to try a different flavor of wings and see if they're still made nice and fresh or if it was a coincidence for my first time.

    Photos
    bb.q Chicken
    bb.q Chicken - Rose Ddeok-Bokki

    Rose Ddeok-Bokki

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    Cluck Face - Juicy AF

    Cluck Face

    4.5(92 reviews)
    13.4 mi
    •$$

    GREAT GREAT GREAT - I have no other words for this food. The…read morechicken is juicy, the spices are to perfection fries are GREAT, my family loves to go there the size of the portion is good. Greg helped us very much. The whole team is very nice. If you like fried chicken, it is a must go! Anything is really good, my recommendation is: Loaded Fries Andy &family

    I'm usually skeptical when a place claims to do authentic Nashville hot chicken, but Cluck Face on…read moreNorth Federal Highway completely blew me away. Hands down the best Nashville chicken sandwich east of I-95. Everything came out piping hot and clearly prepared fresh to order. I took one bite and couldn't believe it--legitimately the juiciest hot chicken sandwich I've ever had. Perfectly crispy and seasoned on the outside, insanely moist on the inside, and the flavor profile has actual depth rather than just raw heat. I did one level below the hottest possible. I honestly liked it more than Dave's Hot Chicken. On top of the quality, the price point was excellent for the portion size you get. I could have wiped out a second sandwich, but I'm trying to watch my calorie intake these days lol. Great value, awesome food, and decent service. Order at the counter and pick up at counter when it's ready. I'm already looking forward to my next trip back--and I'll definitely keep them in mind for catering future events. I don't give out 5 stars for fast casual, so this is 4.5 stars. Give this place a try, you won't regret the Sammie!

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    Cluck Face - Cute interior and very clean

    Cute interior and very clean

    Cluck Face - French Fries

    French Fries

    Cluck Face - Entrance

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    Entrance

    Pollo Campero

    Pollo Campero

    3.3(24 reviews)
    5.3 mi

    Very disappointing experience and extremely different from my first…read more My first visit (which wasn't this location), the chicken was crispy and delicious. This time around the chicken was fatty and soggy to the point the breading/skin itself was sliding off. I ordered the $12 box for reference which also included 4 nuggets, fries, drink and 3 pieces of chicken. I also ordered yuca fries on the side which they forgot and I had to turn around and go back. Thankfully I checked before making it home. The yuca fries were perfection! The Jamaica drink didn't really taste like anything. Despite all of the that, the lady who answered the drive thru speaker was so nice. The guy at the window who gave me my food was so nice as well! The only problem was literally the soggy, batter/skin coming off fried 3 piece chicken.

    This was our first time visiting the location in Pembroke Pines. It's near to our house. The store…read morewas clean. The food was decent. I had a chicken sandwich with the bacon and some sort of creamy sauce on it with a side of fries. Hubby had a roasted four piece with rice, beans, and plantains. My daughter got a six piece of nuggets meal with fries. For dessert, I ordered a caramel flan and churros. I ordered ahead of time online, my order was ready in less than 20 minutes. I was able to pick it up through the drive-through. The only issue I had was that they forgot my caramel flan. I went online and emailed to the address that they had on the bag if there were any ordering issues and to my surprise, I got a call in less than an hour. It was a lady named Katy and she told me that I could come and pick up the caramel flan or get a refund. I wanted a refund, but I needed to come back to the store to do it so I told her I'll just pass by again and get the flan since I needed to go out and run errands in the area. So I went back in to get the flan, the guy in the front ended up, giving me one that he had just removed from the freezer. No sweat because I was not gonna eat it immediately. As I was walking to the car, the girl Katy that called me ran me down in the parking lot as I was getting into my car and gave me a flan that they had thawed out for me when they spoke to me on the phone earlier. She also gave me some coupons for $5 off on our next visit. It was nice that they took accountability for their missing my flan and they remedied it right away. That for me speaks volumes in terms of customer service because they made it right and in fast timing. I was impressed and I would definitely come back and recommend to my family and friends.

    Photos
    Pollo Campero
    Pollo Campero - Juicy grilled chicken

    Juicy grilled chicken

    Pollo Campero

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    Raising Cane's Chicken Fingers

    Raising Cane's Chicken Fingers

    3.5(98 reviews)
    19.2 mi
    •$$

    We love this new Raising Cane's location in Pompano! It is fairly easy to access, and the parking…read morelot is a good size. The drive-thru setup is especially impressive. The entire area is very well lit, and there is a menu board outside along with two staff members assisting with orders before you even reach the pickup window. This keeps the line moving efficiently and creates a very smooth experience from start to finish. The staff members are consistently friendly and welcoming, which always makes the visit even better. And of course, the food is a 10 out of 10! My husband and I absolutely love their chicken tenders and fries. They offer several combo meals depending on how many tenders you want, and meals typically come with Texas toast, fries, and coleslaw. One thing we appreciate is how customizable the meals are, allowing you to swap sides if preferred. Their fresh-squeezed lemonade is also a huge favorite of ours, along with the famous Cane's sauce. We always order one or two extra sauces because they are just that good! Overall, this location does an excellent job with both food quality and customer service.

    We went here for a Yelp! Elite experience but we can't stop coming back. The chicken is huge and…read morecrispy the flavors are delicious and I wonder what they're putting that coating bc it's a winner. The coleslaw is tangy but not heartburn tangy. It's just right. The fried....oh my...the fried!!! Perfectly crisp on the outside and mash on the inside. One of the best parts, the toast. Get the heck outta here!! It's buttery and has the perfect grill on it. The platters are reasonably priced for the amount that you get and the place is spotless. The service is wonderful and worthy of restaurant vs fast food a quality. Everyone has a smile and you can't help to leave with the same. We have a much closer chicken spot but will gladly drive the extra 7 minutes too get to Cane's. Great job to all!!!

    Photos
    Raising Cane's Chicken Fingers - Drink area

    Drink area

    Raising Cane's Chicken Fingers - Great order. Getting better each visit.

    Great order. Getting better each visit.

    Raising Cane's Chicken Fingers - Drive-Thru.

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    Drive-Thru.

    Khan Baba - Karachi style Chicken Biryani

    Khan Baba

    4.2(79 reviews)
    6.8 mi

    The food is excellent. It was $30 for beef Nihari, mango lassi and naan. I had great service from…read morethe owner. I learned that Pakistani food is spicier than Indian food. Parking is easy in the attached lot. I will be back to try the weekend buffet for $19.99.

    We saw this place about a month ago when we were in the strip mall at another eatery. Today, hubby…read moresuggested we try it for lunch on the way home from a morning meeting in the area. On entering at about 12:20 p.m. the buffet that's supposed to begin at noon was just being set up. So we decided to wait and try it. At about 12: 40 p.m. it was ready. I would try to use the proper names of the dishes in the buffet but I am afraid I am going to get them wrong. So it's easier to name the main ingredients. The beef stew (nihari) was very pleasing to the eye but not the palate. It was very dry. The cowfoot stew is probably an acquired taste. But the bits of tendons fell easily off the bone and were tasty. The vegetarian options were the best with a potato dish made of squares of potato in a curry gravy, a chic peas stew, a scrambled egg and vegetable mixture (anda bhaji--that was my favorite), and a (sweet) potato casserole that served nicely as a dessert for the meal. You can get rice, naan, paratha, and pouri to accompany your meal. We got one of each and shared them. The restaurant seats about 25 or more. We were the first ones there but the place soon filled. At one point, of the 16 patrons having lunch, we were the only ones that didn't seem to be of Pakistani descent. A table of men all had burgers, but I am not sure what kind. The restaurant sells a few kinds and special ones. I only saw three people working at Khan Baba. Two who came out from the back once or twice (cooks?) and young man who did all the work up front (take orders, serve, etc.). I guess because he was alone, tables were not being cleared as he concentrated on fetching meals, breads, drinks, and ringing up those who wanted to leave. The lunch buffet was $16.95 each and worth it.

    Photos
    Khan Baba - Falooda 10/10

    Falooda 10/10

    Khan Baba - Paratha, kebab, biryani, paratha roll

    Paratha, kebab, biryani, paratha roll

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    Pollo Tropical - hotdogs - Updated September 2026

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