I've been a regular customer at this place for many years. As the price per gallon has increased, I…read morecontinued patronizing to support the local business owner. However, I went in today to get 4 gallons for a 5 gallon bottle that already had a gallon in it, and gave the lady $2.00, and should've received $.60 cent back $.35/gallon. The lady unilaterally decides to give me $.50 back, without an explanation. When I asked about the difference and whether she was overcharging me, she just said "no" and sat down. I would've settled for "hey, it looks like your bottle (that I bought there also) has less than a full gallon, and you may use more than 4 gallons." No problem, but to not offer any reasoning, and to just say "no", shows a lack of respect imho. I understand that we are just talking about $.10, but it is the way she chose to dismiss me. I understand that times are tough, and businesses need to make money too, but respecting your customers, whoever they are is the key to continued relations. I don't care about paying a little extra, but I do care about respect and consideration. For this reason, she may have lost a customer.

I have been a regular customer for 6 years. But I just found down this place is now under new…read moremanagement. The store is clean, spacious and nice. I came during rush hour but was able to get in and out fast. The new owner is super nice and helpful.

By far my favorite water in Pomona. Uses reverse osmosis and salt to clean the water.read more

We always come here to get water. They offer great service but it is cash only. Really nice and…read moreclean facility.

Been filling my bottles here since 2018 and never had issues. Water is great, way better than…read morebottled imho, and prices are fair. They added alkaline for $1/gallon a year or so ago To the owner: I refilled yesterday and all my water tastes off. It's like tap but leaves my mouth dry. Not sure what the issue is but I would appreciate if we can refill free of charge to exchange this batch with fresh water once your maintenance is done. Thank you!

The water is good quality and it's convenient that one side takes credit card but it's a busy…read morelocation and attracts the worst people. Transients are in the area because it's right by a bus stop and inconsiderate people will attempt to cut you in line.

Convenient ice station/water. 24hrs a day. Reasonable prices. Kept clean. By the Gain office off…read moreGarey, and the gas station.

The owner sucks - would not let me fill my OWN container because he did not know how big it was. I…read moretried to show him photos of where I bought it so he can see the gallon himself and he declines and said I can only use the machines out side that measure water, his machines outside are not as clean as the ones inside. I get alkaline water for my mother with cancer and he did not care to work with me so I will not be returning. Rude and purposefully not helpful, you don't deserve the business of hard working people who drive 20 minutes to support you

This is our local water spot. Great prices for water. We prefer going inside to get our water…read morebecause I don't trust outside water dispensers anywhere lol. Hope prices continue to stay reasonable because some other spots cost more.

Thank you to the awesome owner Jerry. Very helpful and informative. Your water tastes great and I…read morefeel satisfied with my healthy purchase today! My wellness journey would not be complete without committing to Alkaline water for my family. Best, Marissa

1000% would come again!…read more For starters, I'm not from the area, came from Upland to Glendora too purchase a water dispenser! I was missing a cap for one of my jugs, searched a bear by Water dispense joint, BOOM...... ALKALINE WATER OF LYFE !!! I was SO stoked based off the photos alone, didn't realize I was going to fall in luv with the place... man, they have a FREAKIN Kangan machine!!! (if you aren't familiar with it, I highly recommend searching it up! Best investment looooonger term). Immediately asked for it, didn't care about the price per gallon *cough* $4 *Cough* Worth every dolla Just check out... take that chance like I did! Well worth, rather than purchasing Plastic water bottles from time 2 time!

I have spent HUNDREDS of dollars if not more over the years with this company purchasing filters…read morefor my Kangen water machine and most recently $99.95 on August 5th and they "SUPPOSEDLY" sent me a countertop filtration system that WAS NOT delivered. Upon emailing back and forth with "Cynthia" her exact words are "Dear Jonathan,   I am sorry for your current situation regarding you never receiving your order. I spoke with my Sales Manager and I have been informed that, Yes we do have insurance on some items but it only applies to "LOSS" or "DAMAGED" items. "DAMAGED" meaning broke/cracked during (USPS) transit. "LOSS" meaning the item got lost; has no movement during (USPS) transit.   And, unfortunately once the shipping service (USPS) states that your item has been labeled "DELIVERED" to it 's shipping address; insurance can no longer apply.   I am sorry for any inconveniences. I really tried everything possible to do more. I strongly suggest you contact a supervisor at your local post office, maybe they can do something more. Thank you very much for your time and business". With that being said you have lost a long time repeat and loyal customer. The fact this company refused to do anything at all to help rectify this is appalling, disgusting, insulting, and messed up. They don't value customers at all and they are just another greedy company that puts money in front of people Stay away from this company!!!

There alkaline water is so good. I'm a personal trainer and I workout often. Using alkaline water…read morehas made a difference on my hydration levels. All my clients drink it & they love how it taste. The water systems are easy to use & install. They have series of model to choose from. Highly recommend the IE 900 system top of the line stuff. The staff is super friendly, they let try free samples.

0.4 stars, but had to settle for 1, because Yelp doesn't allow fractions, and this felt closer to…read morezero. I recently paid $2 for 5 gallons of water. I didn't question it. I filled my container inside, returned the cart, loaded the 5-gallon container into my car, and on my way out realized I had no idea what the posted price actually was. So I looked. No posters or signs with the price, and there are three machines outside. Two share a green digital display that currently shows what appears to be encrypted alien communication. The third machine clearly displays $1.25 for 5 gallons, but it is out of service. Through its transparent button, a piece of paper shows the price handwritten in pen -- like ancient pricing, very clear, but obviously out of date. So the only visible pricing anywhere on the property are relics of the past. I went back inside and asked where the current price was posted. I was told to look at the machine outside. I had just done that. After several requests to be shown exactly where the price was, the gentleman reluctantly came out. He stared at the same digital gibberish I had been staring at. There was a brief silence. It was a quiet victory. Only after seeing it himself did he tell me I would need to insert money into the machine to see the price, dismissively insisted again and again that that's the only way I could see the price. Keep in mind: I had already paid and loaded my container into my car. I was not going to purchase a second time just to reveal the mystery. I was told the owner was next door at the restaurant and that she was the only person there. While I was inside waiting, I observed a phone call from the water store to the restaurant before I was addressed. The woman assisting customers did not appear to be the owner and seemed uncertain when asked. Eventually I was told the owner's name is Socorro, and that she was not there. This wasn't about the amount charged. It was about the fact that the only visible pricing required decoding what looked like a Predator wrist-display, or interpreting ancient pricing clearly written in pen behind a transparent button. If customers need to translate alien technology and relics of the past to understand what they're being charged, something is off. The experience felt complete in the way a four-fingered hand feels complete. It works. You just keep noticing what isn't there. Clear pricing would solve most of this.

Cash only and sign says open but owner always locks up and is never there. He also tried charging…read moreme for a cap after he broke it on my second time going.