My son took our car to work on the way he struck something in the road and took it in to discount…read moretire and they took great care of him. Did not charge him for replacing the tire and he only lost a couple hours of work. We'll done discount tire!!

I arrived for my appointment a few minutes early. Hunter greeted me with a smile in the parking lot…read moreas I exited my vehicle. He confirmed my on-line purchase and pulled my vehicle in right away for a complete set of Pirelli P7 All Season Plus 3, size 235/40R/19 for my Honda Accord. I was advised the job would be completed in about 30 minutes. I told Hunter that I would walk over to Panera Bread in the meantime. He didn't appear to be pleased that I was leaving the store. He suggested a new set of wiper blades. I declined as the wiper blades are in very good condition. After about 30 minutes, I received a message from the tech regarding excessive corrosion near the center cap area of the rims. The rims were in storage for about four years, so I wasn't surprised of any corrosion. DTC has a standard procedure to remove any debris/corrosion from the center cap area using a rotary tool, when replacing tires. Performing this level of service is nothing special at DTC; however, nevertheless I did appreciate the attention to detail. Begs the question, why call me? Looking for a tip or perhaps an excuse to justify the delay. I returned to the store, less than an hour to inquire with Hunter on the status. He told me they had to re-do one tire because it was installed backwards with "outside" facing the inside of the vehicle. This occurred he said because they were training a new tech. I was in-and-out in a little over an hour, which is really what I expected. Immediately, after I left DTC I did my own "air pressure check". Not one tire had the same pressure! The range was 34 to 38. I set all four tires to 35 psi. I had black metal valve caps on all four tires. One of the valve caps (front passenger) was replaced with a cheap plastic cap. They probably lost one during the course of the job. Judging by the scuff marks this was most likely the tire that was put on backwards. Also, I noticed a large amount of tire lube on each of the tires. So with a somewhat critical review, then why give four stars? DTC priced match to Sam's Club on a set of premium tires, addressed the corrosion issue (so that the wheels are in perfect balance with no vibration) and during the course of the installation (duck head) did NOT damage my sport rims. My personal experience tells even with these shortcomings, DTC is better than the competition.

Been here a couple of times. Always a great experience. The place is small, and everyone is…read morehardworking. All of the folks I dealt with seemed to be providing the best possible service. This time I needed a new tire for one that had sidewall damage. It's a special tire, but they were able to locate one and have it delivered and installed in a couple of days. When picking it up, I was running late and they said, "No worries, we'll be around a little longer -- stop by as soon as you can." I really appreciate their focus on the customer, setting realistic expectations, and getting the work done as promised. I've only had them do tire work, but I'm considering using them for other repairs.

Hi my name is Marlene, I came in today it get a tire put on a rim for a spare tire use and I wanted…read moreto make sure the rim did fit, the guy was nice enough to check that out for me but unfortunately I was not to add a tire. He explained why and how it works, he was also able to inform me of some auto salvage yards that will have a whole spare tire for my car. I called that had one I went and got it. Was able to return the rim I had bought. Everthing turned out great because of his patients, knowledge and amazing recommendation. Thank you so much for your help! I'm so happy to be done with this issue and have my spare tire for emergency use. If I need anything else I will feel comfortable coming to this company

They did a great job, informing me of problem and took care of it. Friendly staff. Thank youread more

I've had my car there 3 times for service since they first opened their doors a few months ago. In…read moreeach case, I was totally satisfied with the quality of the work done. The first time, I had a coolant leak and the mechanic actually SHOWED me where it was leaking. Actually seeing the problem with my own eyes when the car was on the lift immediately made me feel that they can be trusted. They fixed that problem, did some other overdue maintenance work, and the car's been running much better now, zero problems. The only minor problem I had was that I asked for the parts to be returned to me, and they weren't. That really wasn't a big deal since my driveway isn't full of coolant spots any more. I thought the price for this repair was entirely fair. The second time was a problem that couldn't be duplicated when I was driving it while the tech was in the car with me. Ah well... They didn't charge me for that visit. The most recent visit was exceptional. I managed to get the end of a gas funnel stuck in the neck of my gas tank. This caused all kinds of problems when I'd fill up with gas at Kwik Trip. I tried to fish it out myself, but couldn't. I brought it to the dealership, and they told me they couldn't see it or get it out after allegedly scoping it out. The dealership charged me for that visit. I know they have bills to pay, so I was OK with that. On a whim, I brought it to the new Meineke (formerly Pope Autoworx). I told them what happened and that I wanted them to try to get it out, but I'd pay for an hour of time, no matter what. I told them that I wanted to save the part so I could see it. Well... THEY GOT IT OUT!!!!! The dedication, time and effort that they showed me in actually FIXING this problem impressed the hell out of me. I do my own oil changes and brake jobs, but for nearly everything else, this Meineke garage will be my first call.

I went in yesterday and had a flat tire. Doug was so kind and he fixed my tire for me. He was a…read morelife saver and had he not helped me, my daughter would have been stranded. I would highly recommend this place

From the owner: We are a family-owned business delivering honest and professional automotive repair and auto…read moremaintenance services to the people of New Berlin and surrounding areas. The quality ASE (Automotive Service Excellence) certified technicians at New Berlin Car Care employ today's latest automotive technology and are equipped to handle all major and minor repairs on foreign and domestic vehicles.

I moved out of state, but had a horrible problem. The skid plate on my car came loose and it was…read moredragging down the freeway for 2 hours getting more damaged. I dropped it off on a Sunday night and put my keys in a note in the slot and got a text within 15 minutes of the store opening Monday that they managed to fix my problem. That sort of emergency customer service when I only had a couple hours in town was absolutely priceless. I love this place. You get a lot of bang for your buck.

Went here for oil change and maintenance the only reason it's not 5 stars is they always super…read morebusy. Not a bad thing for them but hard to make appointments sometimes. Easy in and out even though it's hwy 100. Friendly nice staff. Definitely good spot for foreign vehicles. Not too many choices near there so I figured I would highlight Reis.

My daughter goes to Marquette and i live on the west coast. Her car had a starting issue and they…read moretook care of it. Amazing service. Made a dad feel Like she was safe and well Taken care of.

Honest and professional car repairs are the best I've ever experienced!…read moreVery hard to find an auto repair place like this.

Took my truck in to see if they could repair my tire that had a screw in it. Given the location of…read morethe screw, they said that it may not be fixable. They could have got me for a replacement but instead fixed it for FREE Great customer service.

Came for an oil change, they performed services I did not request and charged me without consulting…read moreme first.... Luckily I complained and they took the filter part I didn't ask for o In addition they claimed my key was "stuck" in the car, this was untrue (I got the key out repeatedly), and they acted like I somehow did something wrong. They took apart my steering wheel and I had to wait additional time for them to remedy this. They were in absolutely no hurry to remedy the situation. Very displease with customer service.

Had a wheel alignment done on my Tesla. The wheel was slightly off centered and it had a drift to…read morethe right. They absolutely nailed it. Perfect. Also included a vehicle and tire inspection. Yes, as others have said they are a little more expensive but worth it. You get what you pay for. Erik was very helpful and kept me informed of the progress. Also, free shuttle service as my wife and I are both retired and have only the one car. Bonus.

DON'T take an EV here. They'll say they service them, charge you for an inspection, then take over…read moretwo weeks to get you an estimate in spite of multiple follow ups, and then once you express how upset you are, send you a hastily put together overpriced estimate that's $800+ over what the dealership wants. Total waste of time and money.