Yesterday morning (May 14, 2026), Min Dinh, QA Manager at Pond Roofing came to my rescue again. Problem: I spotted some insulation strewn over my roof, pried off by animals. He quickly assessed that it was done by squirrel(s) near the end of a soffit. Soon, a steel mesh was cut and fitted around the narrow gap to prevent any future attacks. He further covered a similar spot on the back site, so that there'll be no worries for me in this regard. Last year, I had a roof vent (not knowing which one) with water dripping down to the basement. After water tests, he figured out the right vent and placed an elbow on it...vent closed and problem solved. I've known Minh for more than 10 years now, and he had helped me in numerous occasions. He is super honest and extremely skillful in what he does, often beyond roofing.....grateful experences for me. read more

Installed four windows ahead of schedule. Project manager responsive. Window quality appears to be very good, only time will tell thought researched brand and not concerned. I'd gladly have Pond Roofing back. Most notable, during the first visit Pond recapped the vent on the roof for the furnace which was an issue I'd reported without question or charge. The gentlemen commented "we like to help our customers when we can." Service and perspective of all employees I dealt with was exceptional. read more

Thank you Shanti & Chris. We love our new roof! From the initial estimate to completion of roof installation the entire process went off seamlessly. read more

Our roof was improperly installed by the last owner and when there was high wind part of it peeled up. Pond was so quick to come out and tarp the roof so that there would be no water damage in the event of rain. Cameron was excellent with letting us know exactly what went into a roof replacement and we walked away much more knowledgeable about roofs! The crew on roof replacement day was very thorough and got done by 2pm! It was fun watching them yeet the old roof from the second story. Ponds roofs come with a great warranty as well but hopefully we will never have to take advantage of it! read more

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I contacted Pond after getting ghosted by one roofing contractor and given a really high quote by another. Pond responded to my inquiry and set up an appointment for an estimate within 24 hours. Maynard arrived on time and immediately informed me that he did not believe it was what the original company thought it was. He worked quickly to confirm his suspicion and was able to fix the the same day and saved me thousands. Super polite, humble and honest guy. I will definitely recommend them to others and use them for future repairs. read more

Wow! What a 1st class operation! I had a new roof and gutters. From the estimator coming and spending an hour going around and even on the roof. They then worked up a proposal and we went over everything. I was not rushed in the least. I felt very comfortable asking questions and his explanation of everything was great. Install day for the roof. What a bunch of professionals! They were neat and organized. The roof they put on looks GREAT! Then on a second day the gutters were put on. Another 1st class team. One thing I noticed is that they work quickly and efficiently but not in a rushed fashion. Oh, I forgot communication. They kept in touch with me EVERY step of the way. Would I use them again? In an instant. If I do not stay in this home. I hope I move to an area that they service! Not to sound like an ad. But if you are roof shopping, you would be stupid not to ask these folks to come by and give you an estimate. You can thank me later! BRAVO!!! read more

We had windows done in summer 2025. TLDNR: the windows are fine, but I had some issues with worksmanship and screens. The customer service was very good. Longer version-- The windows seem fine, with the exception of the screens, which feel flimsy and some of which were not tightly fixed in the screen frames. The installation worksmanship was mixed-- one of the windows had an issue that I complained about. They came back to fix it and (mostly) succeeded. I also wasn't thrilled with the caulk they used inside the house. It is glossy and looks out of place in a living room, bedroom, or kitchen. On the plus side, they were very responsive and the customer service was good. So I think I'd give them an A for customer service and the windows themselves, B- for screens, and C for installation. read more

I thought highly of Pond when they replaced our roof, with the exception of requiring chimney repointing work by another subcontractor, whom they recommended, in order to warranty the roof (?). The mortar condition was the same as the rest of the home, we had no apparent leakage or moisture issues, and the cap was replaced a few years earlier. As I had other quotes with no requirement for chimney work, I questioned the need but approved the work. And the subs did a good job. In addition, we had them replace our gutters, and either their supplier or their workers used a slightly different shade of downspouts in the rear, and the rear gutter had been repainted in one area, and we could only notice it years later as the sun faded the spots. Fast forward a few years later, and we needed a repair to a few shingles coming loose. Paraphrasing, I was told Architectural-style shingles present this issue on low slope roofs due to their design. I was certainly not told of this issue when the job was sold, otherwise I would have gone with traditional style. A speaking of the repair, Patrick is a personable and successful guy. He bought an established family roofing company and made it his own after graduation from VT. Kudos. But at this moment he mistakenly said something too personal and rude, a type of "unfiltered" comment straight from one's mind to mouth. You don't do that when conducting business. Clients are neither family nor friends, and thus unfamiliar with their lives. So even if I can get the gutter work replaced under warranty, Pond Roofing is persona non grata. read more

Pond Roofing installed a new roof on my house to replace and update one they'd installed many years ago. Another outstanding job! Brett provided a detailed estimate explaining all the technological improvements in various roof parts that had been made since my prior roof had been installed. Pond documented their insurance and other legal bona fides and clearly laid out their project management process from proposal acceptance to job completion. Their crew put in a long almost 11 hour day to remove the old roof and install the new one, placed protective covers on shrubbery and carefully policed the grounds for debris when they were done. I've not found a single stray nail! read more

I had a water stain on my ceiling which ended up being a water leak from one of the exhaust vents on my roof. Pond repaired it and I am a happy customer! Here is why.... First, some contractors tried selling me a whole new roof and tried getting me to go through my insurance. My house was built in 2013. Pond didn't try to sell me a new roof. Joe came out and was very honest with us, telling us we just needed a repair and showed us photos and explained why we didn't need a new roof. He had every opportunity to try to get more money from us by selling us a roof. He did not. Joe was very friendly, professional and communicative. I loved how Pond uses technology in their practices. Their estimate and contract were typed up in nice pdf files that were emailed to me for e-signatures. Not a big deal but most companies couldn't do that. Some just texted me a number or messaged me their quote on Yelp. One guy just wrote it on a piece of scrap paper. It just showed the professionalism of Pond. Also, they use a cloud photo service and uploaded photos during the entire process including before, during and after photos. I got like 50 photos from them showing everything they did. The only knock I can give them was their timing. It took about a month from the time they gave us a quote until the time they came out to fix it. Now Joe was upfront from the very beginning and stated that the wait time was 3-4 weeks so it wasn't like we were surprised. But still, most companies stated they could do it within a few days or the oncoming weekend or two, not a month. With the heavy rains of April, we expressed our concerns about more water getting in while we wait. So Joe came out and actually got onto the roof and sealed around the vents, something he didn't have to do. They did more than enough to mitigate the longer wait time. In the end, I'm happy I waited. I think the longer wait is because they have so much business, which is a good sign. Overall, it was well worth the wait. Their prices were reasonable. Their work was great. Joe is great. Overall, I highly recommend Pond! read more

This is a very professional, congenial company who came very highly rated. I know firsthand why now! Thanks Pond Roofing!

Our roof project was straightforward, but I wanted to learn about components the contractor would use and Pond has young estimators and project managers that are quite knowledgeable about roofing. They answered all of my questions. I had several questions for another contractor but they could not answer them, instead, they brushed me off, so I brushed them aside and used Pond. I contracted separately for new gutters and downspouts and saved about $1,000. Also, this project was done in coordination with a large repair and painting project by Mondo Improvements, Inc. Mondo recommended Pond to me. Apparently, many roofing contractors are marketing companies and they subcontract all work to another firm. Pond is not like them, Pond is really in the roofing business. The quality of the work was excellent. The project manager checked on the project several times, including more than once after the work was completed. Interesting that poor reviews on Yelp occurred during a relatively brief period, mostly during 2012 and 2013. Points out the company's reputation hinges on having knowledgeable project managers and estimators, and skilled staff to execute the work. Patrick is successful in the 2020's because he has assembled team members that make the grade, so to speak. I hope he can retain them. The roofing industry will not be taken over by AI. Ha! I recommend Pond Roofing. read more

Great communication, quality service and reasonable prices. We were quoted by another company thousands more for the same service we received from Pond. Pond came quickly, supplied me with all the information I needed for our HOA in a thorough and timely manner, and made a frustrating process so much easier. read more

Awesome job and good price! Fast service. They worked with me to upgrade to pvc base boards.

Another satisfied customer. The personnel with whom I interacted were professional, polite and customer centric. There were no gimmicks. All discussion regarding the work, the materials and the timeframe were clearly explained. If they discovered something during the installation you were informed immediately and provided you with options. There was NO UPSELLING. Just providing you with the best recommendations based upon years of roofing experience. The best words to describe Pond is HONESTY and INTEGRITY. There is a reason they have been in business for so many years. read more

We had pond roofing replace our roof, siding, gutters, downspouts, and leaf guard. The folks we interacted with were professional throughout the entire experience. The roof was probably the best part of the experience - it was done in one day and the clean-up was fantastic. The siding, gutters, downspouts took more time than was originally estimated, but we were happy with the finished product. There were some hiccups along the way, but we eventually got to resolution and were satisfied customers. read more

I called Pond to make an appointment for a roof replacement estimate. I bought the house not knowing when the roof was replaced last and need them to come and assess the condition. Additionally, I don't know what signs to look for in my attic. I was told Pond does not give estimates unless the roof is 25 years old (how would I know?) and if there's a leak (why would I wait?). Don't call Pond. read more

Pond roofing is an outstanding company. A special thanks to their roofing expert, Von Ward, who came quickly to assess our roof leaks and provide a wealth of knowledge. Von even caulked the problem areas to help give us time as we made tough decisions. read more

Requested that Pond come out to see why our gutters were not handling heavy rainfalls. Service estimator said that the problem was the inferior gutter guards that another company had sold us. Given that our home isn't really impacted by heavy leaf accumulations during the year, he advised that we simply remove the guards. Simple and inexpensive solution. Didn't try to sell me anything! Threw in replacement vent pipe boots at no additional charge. Will definitely use this firm again and recommend to others. read more

Peter T. Superb!! Pond Roofing is definitely 5 star! A cascade of violent storms in late July 2021 ripped off an entire section of our roof. Water poured into our kitchen. Pond Roofing's estimator, Lonnie, braved the rain as he examined the extensive damage on the roof and fastened down a large tarp. The Pond roof repair team followed up. They were, at once, friendly, professional and decisive, tearing our numerous damaged shingles, installing anti-water/ice flashing where needed, and reshingling the roof section with tough Hickory shingles that blended in perfectly with the rest of our roof. Thank you Pond Roofing! Peter read more

Provided detail estimate. Gutter replacement and repair was performed by a staff of very hard workers. So pleased with the installation and appearance. Thank you. read more

My OLD windows let wind blow through their seams, which actually moved papers taped to my home office walls! I had the old casement windows replaced with NEW windows by Pond Roofing/Exteriors. They did a GREAT job! Pond offered a very competitive quote, and was responsive and courteous. Plus the entire installation took only 3 hours. I strongly recommend you invite Pond to bid on your window projects. "AFTER" pictures are attached below. I am very happy with them! read more

Pond Roofing Company - Roofing Near Me - Fairfax, Virginia

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Highly recommended. Fair price, excellent workmanship, and cooperative in meeting our needs. What we liked: -- Estimator went on the roof to check condition (guys from two other companies did not). -- Price for roofing, trim work, and gutters was very competitive and fixed (other companies sent guys who were essentially salesmen that gave different prices based on how soon we had the work done--a real turnoff). -- Roofing work was done on schedule and completed in one day. Crew was very careful about cleanup and protected our large garden. -- Trim work took some extra coordination as we needed the gutters done at the same time as the fascia and vents. -- We had one concern about the appearance on one section of trim. Got no pushback and the rework was done to our satisfaction. -- Everyone we dealt with was courteous, respectful, and cooperative. read more

Pond Roofing Company Inc replaced my gutters. After an initial hiccup, my gutter installation was completed and inspected by owner Pat Readyhough. The team Pat, Von, Minh, and the customer/support specialists made me feel like I was a priority for them and because of their responsiveness they have earned my 5 plus rating. Pond Roofing Company Inc., a business that believes in customer satisfaction! -Brenda read more

Ponds came to the rescue when we had a creature enter through our roof! From my first call I felt like my situation was a top priority! The estimate was done the next day with the promise of a temporary solution until a permanent solution could be achieved! Ponds excellent communication and professionalism is the best I have seen! Although they were back logged for work they gave me a timeline and piece of mind until the work was completed. I would strongly recommend them and will use them in the future. I have worked with other roofers and they are definitely superior! read more

I was thoroughly impressed with Pond's honesty, professionalism and expertise. After having many water issues in my attic and working with different roofing and chimney companies, I reached out to Pond Roofing Company desperate for help. The owner, Pat, called me back within a day and spent a good amount of time hearing about the issues, asking specific questions and then giving me a very thorough explanation of possible reasons for the water issues. He didn't try to sell the company's services at all. Instead, he helped me think through a course of action to work with the companies that had completed work (and maybe missed important waterproofing steps). He mentioned that if those measures do not work, he was willing to help. Wow! I know who I will call first with any roofing work in the future. read more

Very impressed with Pond Roofing. We have been having a 'noisy chimney' in our new home. Our main concern was water leaking, though there were no obvious signs present. We called Pond for an estimator who arrived today right on time. Anthony was very thorough, climbed up onto the roof, inspected the tiles and flashing, and looked within our walls for any signs of leak. His conclusion - a well done roof, and no signs of leakage. What we have is likely a noisy chimney, which echos loudly into our loft. Anthony was able to explain the roof tiles and flashing in detail, tell me what to be mindful of, and did recommend a chimney specialist as I would like to dampen the sound. There was no up-charging, just frank and honest assessment based upon his roofing knowledge. Very nice folks too, from my experience with Anthony and the phone booking. read more

Just tried to do business. with Pond Roofing. I had an appointment with them and waited two weeks. I took a day off work and they canceled my appointment the day after I took a day off work. I called another company. read more

Love Pond Roofing Company. I have used them for a roof replacement, gutter, 2 Provia Doors and 2 Provia Screen Doors. I recently had a problem with some door hardware. Pond Roofing / Patrick came out and replaced/fixed the issue. I heartily would recommend Pond Roofing read more

We had another company do a partial repair on our roof and weren't satisfied. We interviewed other roofing companies and Von from Pond was competent and a great listener. He was excellent at explaining the process. We had a lot of questions and he revised the proposal several times to address additional work. We decided to have Pond re-do the work from the other roofer in addition to replacing the rest of the roof. Von had been a roofer and knew details that other sales people did not. Everything he promised was delivered. Pond's team was wonderful. Mike, the Production Manager, came out before the work to hear our goals and concerns. He answered all our questions. Nataly, the project coordinator, kept in touch with us about timing. Jabier and Simeon were polite and worked hard. They started when they promised and the team came early and worked late. They cleaned up all the debris from the old roof and swept to find nails. At the end of the process Von returned to review the work with us. I had noticed that when it rained the gutters overflowed after the re-roofing. Von put up his ladder and unclogged the gutter - the clog was not related to their work at all, but Von fixed it. That is going above and beyond. We give Pond our highest recommendation! read more

I was re-reading my reviews and noticed that I had received a second response to my poor review of Pond Roofing Company. How nice of Paul to post the efforts they have instituted since our [and other's evidently] poor experiences. I did feel it necessary to update, once again, to let those reading this know that there was a previous response to my review by the owner of PRC, Betsy. She basically called me a liar and said what I had written and experienced was not what happened at all. It is sad, but to be expected, that after receiving another poor review that PRC would remove Besty's response to me, thus making my first update responding to Betsy appear nonsensical. I am glad that Pond has finally admitted to a minimum charge and is clear in it's policy. But I would still beware, as I find it hard to believe that they have lowered their minimum charge by $200. They may base their rates on the neighborhood you live in - who knows? Good luck in all your roofing needs Yelpers. read more

Wow, I'm very impressed with our new roof, both in the evaluation of project scope by Shanti Smith, the sales rep and project estimator, and the execution of the new roof installation by the very hard-working installation crew. This was a large roofing project, approx. 4000 sq ft, two and three stories above the ground with pitches ranging from 4/12 to 12/12. First, I did my research. I read lots of background information on the types of roofing available (asphalt, composite, metal, slate) and for this area and the crazy high prices for some materials, asphalt was the only way to go. I looked into the different manufacturers shingles information on their website, Consumers Reports, Roofer's websites, Youtube videos, etc to see which shingle was "best". All claim to be the best. I spoke with company sales and technical representatives from Certainteed, Atlas, and GAF, none of which provided convincing information to justify their claims. I looked into the ice and water shields and whether breathable or non-breathable underlayments are desirable. I looked into the type of ridge vents and which are best for effectively ventilating hot air from the attic. I looked into the types of nails that are commonly used, the nailing patterns, the shingles which have the best nailing area, etc. It's enough to drive you nuts. After review of all the products within my price range, I went with Certainteed Northgate, an SBS modified shingle, since it appears to have slightly better performance than non SBS shingles. In the end, it all boils down to having a general idea of what you want and are willing to pay for a new roof. Then you need to find the right person/company that can offer you quality materials, selected in their experience (not necessarily because of lowest cost) to provide you with a worry-free, long-lived roof. I eventually put a list of components I wanted and solicited bids from six, highly regarded roofing contractors selected from Yelp. Price differences between the highest and lowest contractor for the same roofing proposal was about $10,000 so it will pay you to shop around. My interactions with Shanti/Pond Roofing provided opportunities to bounce ideas about different products, materials, installation considerations, pricing and so on. Shanti gave, in my opinion, really expert advice and convinced me that his team would leave me with a professionally installed roof that will provide years (hopefully decades) of life. He did not disappoint as both my interactions with him and his team were remarkably smooth and hassle free. Would highly recommend Shanti and his installation crew. read more

I called this company after I had a leak coming through my roof. Patrick (the owner) went out of his way on the phone to explain options and even went above and beyond to explain some of his experiences with mold (this company doesn't do mold). He also recommended other companies that could help me. Given the large storm this past weekend, he explained that it might take some time for his company to come out and look at the small leak and was kind enough to suggest a DIY check to make sure the leak was indeed repaired. This seems like a very honest company that does not try to sell you unecessary services. Would highly recommend. read more

I had Pond work on a flat roof at my house. Roof was leaking after the heavy rains last spring and they put on a new roof and built a new deck on top. It came out great so far. They come out and monitor the roofs they put in so I will see how responsive they are when I ask them to check it out this summer. Overall very happy so far with the work they've done...no leaks! read more

Highly recommended. The most professional company of all that I interviewed. They made sure the job was done right. Incredible customer service. No haggle pricing. read more

My experience with Pond Roofing has been entirely positive. In contrast with a prior reviewer's claim, the contract presented to me stated very clearly what the minimum price would be and that it would increase at a well-defined rate for any repairs they had to make to ensure the roof itself was sound. In the end, the repairs they made were all necessary (I saw the sheathing they removed, and it was rotten) and the additional expense was not high. Lonnie (the estimator I saw) was professional, personable, and very informative. The work began when they said it would, and included replacing a section of roof that I already knew was rotten. It took as long as they said it would. The workmen clearly knew what they were doing. The cleanup every evening was amazingly thorough; this is the first time I've had roofing or construction work done and I haven't wound up with a flat tire. Three months later, there have been no leaks, and of course the roof looks good. There was one very minor matter that required a downward cost adjustment, and Pond made it quickly and to my satisfaction. I have recommended Pond to our neighbors, one of whom has already used them. I don't know how Pond compares on price, but I can't imagine a better quality job. read more

Worst roofing experience ever! Showed up late and took 8 hours to do what I was told to be a 3-4 hour job for shingles. The shingles fell off about 2 weeks later. read more

Pond Roofing installed our new roof and replaced our attic fan four years ago. The attic fan stopped working last week, but was under warranty! Pond was very responsive in replacing it. However, we had an electrical issue at the same time. In trying to figure out the problem, Patrick, the owner came to take a look himself, actually going into the attic where we had installed blown-in insulation! He crossed all the i's and t's he possibly could. We called in our electrician and he found the problem. Everyone from Pond was just great--the worker who replace the fan, Minh, and Patrick, who went over and above in trying to help us solve the problem. We can't thank them enough. Plus, they did an excellent job installing our new roof four years ago! read more

Pond is an outstanding roofing company. Their customer service is outstanding as well. I would highly recommend. read more

Pond Roofing is great! Very responsive, affordable and quality work. They did a wonderful job on my roof repair. The crew was very clean and polite. I would use them again for any of my roofing needs. read more