I had an extremely disappointing experience with this company. After placing a deposit, an unexpected tragedy struck, my father passed away. I reached out to explain the situation and hoped for some understanding or flexibility during such a difficult time. Instead, I was met with rude, dismissive, and completely disrespectful behavior.
They showed zero empathy, were unwilling to work with me in any way, and ultimately kept my deposit without providing any service. This level of unprofessionalism and lack of basic human decency is unacceptable.
I would never recommend this company to anyone. If you value compassion, integrity, or even just basic customer service, look elsewhere. read more