Very kind and professional men…read more I came in there with my Escape which needed work on the radio. Bill went out of his way to help, and when the problem wasn't fixed, they continued to try to find what the cause was. I couldn't thank these guys enough for their help and dedication! I would recommend them to anyone! Thanks Bill and Nael!

The new owner is called Car-Aid which was formerly Bill's Automotive and my experience wasn't what…read moreI expected! I'm not happy that I was charged 100% more than the cost of the part from the Mazda dealership. I don't object to a small up charge but double the price is excessive! Bill's Automotive never would have done that and I don't like being taken advantage of! $285 for an oil level sensor is ridiculous even though they fixed the problem. I won't be giving them my future business as a result!

Ordered tires early in week. Notified by phone tires had arrived on Thursday. Went in early…read more Saturday morning around 730 and tires were mounted by 10am. Great service all the way around. Would definitely use for other maintenance services. Thanks for the Veteran Discount as well.

The guys knew their stuff and had extra mechanics on hand for things other than just tires! Service…read moreis fast and friendly and the price of labor is fair. The place is right down town so it's easy to find and with all the Christmas lights it made my day!

I purchased a Dodge Ram from Nick back in November. He stated that nothing was wrong with the truck…read moreand said the truck had a rebuilt engine and a new heating core. The brake lights stopped working after Nick had the truck back to do an oil change. The heat worked for less than a week and the truck has had multiple issues since then as well. I have tried to contact Nick to find out what might be going on. He has ignored all of my attempts at communication. The truck was listed on his friend Rob O'Neill facebook, he did not register the truck in his name stating that he didn't want his soon to be ex-wife to know about the sale.

Nick communicated and offered me great service at a fair price. Nobody else wanted to schedule an…read moreappointment for a front end alignment. Nick was willing to do that so I didn't have to be without my truck for an entire day..

Went in for a fender bender and detailing. Fast service, very professional and friendly staff. They…read morereally went out of their way to make sure that I got everything that I needed and I will definitely be back and I highly recommend Bojax collision. Nat B.

I have used Bojax twice; first, to repair left front fender rust. Looked great. Perfect paint…read morematch. But within a year the bubble of rust started again. I ignored it for another year and returned. Wanted the fender replaced this time and was told one should never repair rust, it always comes thru again. Well, why did they repair it the first time and not recommend replacement? Who knows. Anyway, the second time it was replaced but the paint does not match as perfectly as the first time. Rather disturbing since the cost to match/procure red is why they said this was a costly repair. Now I have to go thru the hassle of returning between 12 and 4 p.m. M-F, to inquire about it, seeing what they will do and then being without the car again for a few days.

We have used Xcel Collision twice in the past year and had the most amazing experience both times!…read moreTheir customer service, communication, and quality of work goes above and beyond! They continued to keep us in the loop on the status of our vehicles repairs, were clear and concise and so friendly. We were never left in the dark wondering what was going on. Words cannot do them enough justice! If you need a repair done don't hesitate, give them a call!

I had to get my truck door fixed after an accident and, Taylor, Jarred, and Rachel were so great…read moreand helpful. They worked with the insurance directly, helped navigate the entire process, provided timely updates, and they even had the truck washed up, ready to go after the door was ultimately replaced. Rachel even called a few days later to ensure that everything was excellent after the service! I don't know of any other shop that provides high quality service like they did. Very happy and greatly appreciate everything!

I would not recommend car service at Keith Evola service especially if you have an EV. I asked on…read morethe phone for a quote to get my Tesla for a wheel alignment and was quoted $167 with the initial inspection of $99 and it would go to $167. They did not print me or furnished me the quote and ask me to sign $99 initial inspection on a pad that they store on their pc. They charge me extra $83.50 for adjusting the camber and caster and $83,50 for taken the under carriage panel. Total cost $360.72. BEWARE make sure to get your estimate in paper and not by verbal because when I look at my paper they said on 4/8/26 at 4:15pm they put in$334. I did not agree for $334. I only agree for $99 inspection.

First off i tried to leave a non positive review but Keith Evola Service sends you a link with…read more"were you happy with your service" then a link that says YES that goes to a review and a NO link that goes to a message you can send to them. So if you have anything negative to say it does not go to a review. My 1.4L 6 speed manual Jeep Renegade developed a misfire issue and this made the check engine light blink with is the worst version of the check engine light. I replaced the ignition coils on all 4 cylinders and it was worse when I started it. I got a parts store to put the scope thing on and it said cylinder 1 and 4 were both misfiring. I put the best old ones in 1 and 4 and it ran just like before the issue. (2 of the new coils from Napa auto parts were bad). The next morning it was VERY hot and humid and the misfire was back. I went to Keith Evola Service and asked if they could get me in and they said they were very busy and if I brought it in on Monday they would probably know something by Thursday. The charge would be $179 to inspect the car and find issues also the $179 can not be applied to the cost of a repair. I understood that and agreed. Brought it in on Monday with a note of a few things I wanted to be checked out during this inspection. I needed a lock installed on the drivers door and the brakes and suspension stuff checked. I also asked them to give it the once over. During the days after Monday I heard nothing so I stopped in on Friday and they said "We can't find anything wrong with the motor but there is no 5th gear". I told them it ran and shifted perfectly when i brought it in. They said the mechanic test drove it and said there was no 5th gear. They said it was probably the shift cable and it is a known issue with my car. After talking a while they said if you push it real hard and hold it in gear you can drive it. They kept it and said they would inspect it and find out what was wrong with the shifting. (Remember they tried to make it miss and it would not. They never looked at anything on the note and didn't check out anything). I checked my dash cam and it showed that the mechanic drove it 4 different times and after the first test drive he said to another mechanic it is fine he fixed it with the new coils. Then another mechanic said no it is still having a problem. *I have to say the mechanic that drove the car drove it very good and did not beat on the car or shift hard at all that I could hear from the dash cam videos. In the 4th test drive he was driving and said, out loud "5th gear is gone". This means that 5th gear was there the whole time until it stopped working during that test drive... Anyway, They called me during work the next day and said they need to do a "Drivetrain inspection" to see if it is the cable that is bad. They texted me something saying the drivetrain inspection cost an additional $169. (This is a problem that happened while they were driving it). I agreed and they said they inspected it and the shifter cable is bad. They can fix it but they have to replace the whole shifter and the cable and it will cost $2300. This is an issue that was not there when i dropped of the car. I complained about the issue not being my fault and Keith said he would charge me for the parts only and no labor to make it right. I very thankfully agreed and they ordered the cable. Keith called me the next day and wanted to to come in. I went there and he showed me a lot of play in the cable and then said when they went to take off the cable they found that a nut had fallen down into the spot where the shifter cable pushes the lever and it makes the car shift into 1, 3 and 5. He told me that nut was blocking the lever and that's why it would not shift. He said it shifts fine now and it was all because of the nut. He said it was from some other shoddy mechanic that left a nut sitting somewhere under the hood or on the motor. (I drove the car for a month before having the misfire and the shifter was very tight, never loose. I think that if someone tells you if you push the shifter REAL hard into gear and hold it, it will not pop out. That was what caused the play in the shifter cable. Also, They did not find the nut during a $169 drivetrain inspection? They told me after the inspection that the issue was the cable. So for all that, them having the car for almost 2 weeks and not fixing anything and I left with a lot of play in my shifter, he also told me I had to pay for the cable that they said I needed then later said I did not need. My original cable took on a ton of extra wear from them pushing and holding it in gear. So he charged me $694.29 for the 2 inspection fees and the cable that he said cost them $249.16 and $48.22 to ship it. $700 to make my car worse. I called Keith and told him that this was not fair and asked him to look at my side. He would only refund half the cost of the cable. I paid $544.29 to get it back worse!

Highly recommend this business! Dan was a pleasure to deal with. He helped me get the part for my…read morecar at the best price.

I own a Classic last year Cadillac Eldorado that needed a replacement hood painted. I was told the…read morepainter had 30 years in paint. When I got a call that my car was ready, to my surprise, the repainted hood was loaded with dirt that had been painted over. Instead of removing the front grill, it was covered over leaving a heavy break line. Worse than the incompetent painter, no one including the paint Manager found this to be a problem. I rejected it of course and informed them, that I expected better, to take their time and get it right. Weeks later I once again got a call to pickup my car. This time there were craters and dirt . Angrily I pointed this out to the person there, pointing out the issues. He said he would inform the paint manager Dan. A one Star because the painter did manage to get the paint on the hood. Finally I was abled to get my car out of that hell hole. The paint wasn't perfect, but it would only get worse with repeated repairs. Avoid this place if you care about your vehicle. Can you imagine a Paint Shop that would paint over a sanded Hood and not blow and tack off, as well as an alcohol rag wipe before painting and then get by the Body shop manager .

Customer service is very subpar. Initial encounter with service rep wash rushed and rep talked…read moredown to me instead of explaining the process. Kept car For too long. Also did not review the repairs with me to ensure the work was completed. Would never recommend this place.

Despite the circumstances leading up to our having to seek their services, my husband David and I…read morehave had great experiences at Suburban Collision of Troy, and a lot of that is thanks to Mike Robenhurst, the service consultant we worked with. We took our Nissan in for repairs after a pickup truck hitch had backed into and wrecked the grill. A week later, I was side swiped on the freeway. To make matters worse, after we got that fixed, someone backed into it and tore off the bumper while it was parked. Oy vey. From the start, Mike was professional, clear, and super easy to talk to. He took the time to thoroughly explain the costs and procedures before, during, and after the repair--so we always knew what was happening and why. He kept us in the loop every step of the way, and even followed up after the jobs were done to make sure everything was good. That kind of communication and care really made a difference. Having never been involved in any auto accidents before, I don't have a price comparison. But we only had to pay our insurance deductibles, so I guess that's a good thing. What could've been a stressful, frustrating situation turned into a smooth and even positive experience. Huge thanks to Mike and the team at Suburban Collision. Highly recommend!