Highly recommend. After shopping and researching for 6+ months. I came across Four Season Spas…read moreearlier on but somehow I kept circling back to their website. Finally pulled the plug and ordered. Great prices, great communication, installation was seamless and the quick lesson on the set up and chemical was easily understood. A+

Roger was really great to work with. He spent the time to answer all our questions. My fiancé had…read morepreviously ordered a hot tub from Roger for another house and it has been working wonderfully for 3 years. His new show room has lots of hot tubs on display and all the chemicals and goodies you would need for maintenance. Delivery of the hot tub went very smooth, they installed the lifter bar and and top and we just had to wait for the electrician the next day to start enjoying our new hot tub. I loved how easy the process was, no "used car salesman" techniques. Very forthright, good prices. We are now loving our new hot tub, thanks!

Matt and crew installed our inground pool 3 years ago. We have nothing but good things to say…read moreabout our experience with Apollo pools! You want a pool, these are you people! Very experienced and helpful throughout the entire installation process. We love our pool. They also do our openings and closings seasonally. Don't look anywhere else!

Matt and Tracy have been great over the past 5+ years…read more Highly recommend them, I have a Caldera hot tub I purchased new from them.

Very good experience purchasing my above ground pool and the installation team was great! I wasn't…read morequite prepared for the amount of dirt I'd have to dispose of, but it will get done, hoping I can easily learn to take care of the pool, once it is filled.

Kim is amazing! We purchased a bullfrog spa and she bent over backward to help my husband with…read moreeverything he needed. She takes her time with her customers and the people that come in know that. I was there the other day getting a water test and there were 8 people in line, waiting without care in the world. They are all regular customers and they know the business! Thank you Kim for helping my husband find some relief. You are an angel!

I had a problem with my backwash line and called Anita at Your Swimming Pool Specialist to have…read morethem come out, assess and repair the line. Anita was tremendous and walked me through what she thought could be the issue. Anita's knowledge and expertise saved me the stress of a repair. Anita's knowledge and expertise over the phone (in less than a 6 minute conversation fixed my issue). Your Swimming Pool Specialist will be my go to pool company going forward. Thank you Chris L Warwick

Anita and Tim are amazing! Anita went above and beyond when it came to answering my questions, as a…read morenew pool owner. She replied quickly with a long, detailed list of instructions and consistently offered to video chat with me (even after business hours) so she could help me find my way around all the pool parts and equipment. Her husband Tim ended up coming out to help. Kind and patient, teaching me how to run the filter on different settings. Both of them never pushed product, but rather offered insightful tips and tricks to save money and keep the pool running efficiently. A++++ Highly Recommended.

I can't say enough about how wonderful The crew were at…read moreHearthside from Joe our sales guy to Chelsea at the front desk and the installation crew. Answered all our questions fast set up with a great price !

My Hot Tub broke after 6 years of continuous use. The Westport Crew sent a a Repair Technician…read morenamed David. He masterfully Diagnosed the problem (a bad Circulating Pump) and changed it out with a new pump. All you hear these days about young people who don't want to work and have a bad Work Ethic. David is a breath of fresh air. Polite, Respectful and really Smart.

So we purchased a kayak pool about 8 years ago through ambassador pools. Our experience with them…read morehas always been professional and timely. But 8 years after i have a low flow error and cannot figure it out. I called 3 local pool stores and no one was even willing to help. So i said to myself let me call ambassador and see what they say. Talk to the owner he transferred over to gregg which i have dealt with in the past. 4 hours later after work gregg is at my house and fixed my problem at no cost. No cost that just doesnt happen anymore but with this family owned company it still does. 5 star in my opinion is not high enough. So here ill give them 6 stars. Thanks for everything youve done to keep our summer fun positively great.

Update: Danny reached out only after this review was posted and did send someone to fix the leak…read more Please see the attached messages from Danny telling me he'd "see me in court" after I didn't respond within 30 minutes. Today, a year and a half later, Greg from Ambassador Pools called and texted me asking me to remove my review. No thanks, Greg.

If there was a zero option I would have selected that. Worst service experience imaginable. When…read moreyou call for service you get an uninformed, unprofessional call service -- and never get a call back. Not what you expect when you drop $14K for one of these. DO NOT DO BUSINESS WITH THESE PEOPLE!!!!!!!!

I've scheduled service on my spa seven weeks ago. It took two weeks for the service person to come…read moreout. New England Spas would not provide me any information on his arrival time (morning or afternoon). He then stated that he needed to order a new controller and 2 Moto Message jets. He nor New England Spas could / would me the price nor when they would be available. This Wednesday, the tech showed up with the parts. He replace the controller and the 2 Moto Message jets. He did not test either one and left. I received an invoice for over $1400 and the 2 Moto Message jests do not work!!!!! It's impossible to talk to a real person. They do not provide and estimate on the cost or time during the day. Not even morning or afternoon. They are happy to sell you a new spa, but be very careful, they have the worst service I have ever seen.

Ruben is the reason we hot tub with New England spa. he is always professional always a gentleman…read moreand maintains our hot tub to perfection. I would recommend Ruben to anybody.

New England Spas and Hot Tubs…read more NE Spas had an incredibly knowledgeable service department that went over and above to support a buyer who didn't acquire the highest end tub AND lives on a island! This issue arose because I chose to plug in my tub (how hard could it be) because hiring an electrician to come to an island by boat is difficult. Turns out, an electrician would have known to clamp the main power cord. Pulling on it over time ended up shorting out the circuit board. That's when the fun began. NESpas made sure to order the right replacement board, put me on a group chat and walked me through the installation. I clamped the power cord and it's operated flawlessly ever since. Don't go anywhere else!