Personally, I enjoyed working with Barry during the construction of our pool, and the project…read moreitself went smoothly at the time. However, over the years, we have had them return multiple times for recurring cracks. Each time, the repair involved filling the cracks, which unfortunately did not appear to resolve the underlying issue, as the same cracks kept returning. Earlier this year, I contacted Doug and again regarding the same problems. I was told the cracks were likely due to seismic activity. Based on our observations, we are not convinced that is the cause. Additionally, there is currently a metal piece protruding from the side wall they built, along with other issues. We have documented these problems over time with photos and emails. After raising these issues again and requesting further assistance to address the underlying problem, we did not receive any additional follow-up communication. Because of this, we are now exploring other options to resolve the issue. Overall, while the initial build experience was positive, our experience with follow-up repairs and warranty support has been disappointing. I am sharing this so future customers can be sure to ask detailed questions about warranty coverage and long-term repair solutions before moving forward.

Mission West Pools and Spas did an amazing job on our pool install. Bill Relaford is the best…read morecontractor we have ever worked with. He was truly a pleasure, and he made the install process absolutely seamless. I had about five other companies come out to quote us. His quote for the install was great and it fit within our budget, but it was his professionalism and warm authenticity that sold us. Every crew that came out was respectful of our property and exceedingly efficient. We actually hired his last crew to put in some additional pavers and rock to complete the yard. All the big companies on Yelp and other review spaces must pay a fee to show up at the top of the pool builder list because if quality, customer service, attention to detail, and professionalism were the only considerations when deciding which companies are highlighted on review sites and apps, then Bill Relaford and the whole Mission West crew, would most certainly earn the top spot. Give them a try if you are in the market for a pool. You will be doing yourself a huge service!

I Only Gave This Company A 5 Star Rating Because That's The Highest Rating Available. ~~ You'd Not…read moreBelieve The Extent To Which These Men Went To , Not Only Move My Hot Tub From The Front To The Back -Side Concrete Pad And Install The Unit For Me. They Even Assembled The Steps And Repaired My Side Gate Which Had Been In Disrepair For Years.~ I Was In Business For Over 30 Years Before Retiring Here In Vegas --And I'm Familiar What Customer Service Is- But This Company's 2 Men Went FAR Above Any Expectations - P.S. I Contacted The BBB And I'll Be Contacting A1 Hot Tub To Get Additional Required Information To Have Them Listed In The BBB So I Can Give Them A Ravingly Excellent Rating In The BBB Report As Well Just In Case You Haven't Noticed: " I HIGHLY RECOMMEND A1 Hot Tub And Swim Spa"- And Suggest You Hire Them As Well

Mike was absolutely fantastic!!!…read more He was honest, helpful, hardworking, and reliable! If you need any type of repair. This is your guy! Cathy was also so sweet and great! They are the dream team! Worth every penny to homer our hot tub fixed!

I had a new Jandy Erosion Chlorinator Feeder installed, an updated version. The old one was…read moreleaking and the cap was hard to remove. Thanks to Bowen Swift, who recomnended to replace with a new version and also did a follow-up the next day. Mahalo Bo!

I got estimates from at least 5 pool builders but Anthony & Sylvan won me over with their designer…read moreRobert Stewart and his boss Jim. Chris Whitlock was my Project Manager and we created a group text to ensure I was kept in the loop. They still answer my questions within moments and my pool has been completed for 6 months now. Chris told us it would take 10-12 weeks to complete and they did it in eleven. I've read my share of bad reviews but none of them applied to my experience. And there was no price gouging. We were told from the start to find our own landscaper or we would incur a 10% up charge. Devon held our pool school which we video taped and we learned everything necessary to maintain the pool ourselves. We get compliments from everyone that visits and Anthony & Sylvan even took promotional photos of our pool. I'd definitely recommend them to anyone looking to build a pool and I'd use them again if we move back East.

Greencare pools just finished an installation of 65ft of Deco drain around the pool, they did a…read moreoutstanding job and it looks great. Quality work with great communication. Highly recommended

Priority Pool Service, formerly Tiger Shark Pool Service, has been outstanding. Their staff is…read moreprofessional, friendly, knowledgeable, and dependable. Their pricing is fair and honest, and we have never been disappointed with the quality of their service. Several of our neighbors have started using them as well after seeing the results, and everyone has been very happy. If you're looking for a reliable pool service, save yourself the time and frustration and have them come out for a quote. I think you'll find their pricing to be fair, affordable, and completely transparent. One thing I especially appreciate is that they don't leave your pool pump running for eight hours a day to make their job easier and increase your electricity bill. They do the job the right way and genuinely look out for their customers. I highly recommend Priority Pool Service to anyone looking for honest, dependable, high quality pool service.

We've used Priority Pools since our brand-new pool was completed three years ago, and the…read moreexperience has been extremely disappointing. In that time: * The heater has failed twice (and is currently not working again) * The chlorinator has been replaced * The pool lights have been replaced twice * The silver quartz finish already looks stained and bleached Maybe some of this is poor Hayward Industries equipment, but it's hard to know because the service tech changes constantly -- about every 6 weeks -- so there's zero accountability or continuity. This is a saltwater pool, yet instead of properly diagnosing or maintaining the chlorinator system, they routinely dump gallons of liquid chlorine into the pool every week. Actual "service" often feels limited to: * Emptying the leaf basket * Lightly brushing the pool * Adding chemicals And nearly everything beyond that becomes an extra charge: * Chemicals? Extra. * Filter cleaning? Extra. * Repairs? Extra. * Someone coming out because the system they maintain stopped working? Extra. Worse, many of the techs seemed unfamiliar with how the equipment even operates, making service calls frustrating and unproductive. What really bothered me was adding up the actual cost over three years. Once you include all the side charges, repair calls, chemical add-ons, and maintenance fees, the true cost is easily several times higher than the advertised "weekly service" price. The marketing and online reputation look polished, but our real-world experience has been expensive, inconsistent, and lacking accountability.

A shout out to Caesar! He keeps my pool looking fresh and clean! I would 100% recommend this…read morecompany to take care of your pool!

I've had 4 pool companies over the years. Most were inept or dishonest. Caught one on my camera…read moresabotaging my equipment and then tried to charge me $1500 to fix it! Then came Puddle Pools. The service is absolutely top shelf! The weekly detailed report is emailed at the end of their service with photos and water analysis. They are super responsive and the value for what they charge is excellent. I can highly recommend them if you are looking for a new pool company.

They caught my attention with their grand opening coupon and made me a customer with their…read moreexcellent customer service. I never learned so much about my pool in such a little time. They told me about the benefits about switching from chlorine to salt water pool. I've have my pool for about 14 years and I've looked into switching to a salt water pool but never did. After talking to them about how to maintain a salt water pool and the benefits, I'm definitely convinced. I'm excited to start the process and say good bye to those pesky chlorine tabs. I like their prices and they are in such a good location. They also offer free water analysis to help keep your pool sparkling clean. I know I need all the help I can get.

This pool supply store's employees were beyond rude. My husband went into the store to buy a scrub…read morebrush that was clearly market $9.90 on the shelf. When it rang up it came up $15.90 and they would not honor the advertised price on the shelf. We called and spoke to the number on their card and received the same rude interaction. Their excuse was 'we've been too busy to update the prices on our shelf, sorry'. Will never be going back to this store again

I had technician come and repair that he could do and was told he would have to come back when…read moreparts came in to finish other repairs. He stated that the $150.00 that I originally paid for them showing would be credited when final repairs were done. I contacted them when I received itemized bill and noticed $150.00 was not credited to itemized bill. I was told that was not the case and that no credit was due to me. I know for a fact I was told $150.00 would be credited by office and technician. I would not recommend them and if you do hire them document or record what ever they say.

My stand-alone hot tub stopped working after I accidentally overfilled it. Antonio was our repair…read moreperson from AG Spas. He showed up precisely on time. He was friendly while being very professional. He deduced that pump #1 was disabled, which caused the spa not to work. Antonio said he could replace the pump, but first, he wanted to see if there was a reason it wasn't working. He found the wire leading to pump #1 was lying in water and had a small break that caused the breaker to flip. Instead of paying for a new pump, I just had to pay for a new wire to pump #1. It's very nice to have a repair person who looks for the most inexpensive way to fix your hot tub. I will continue to do business with AG Spas!

California Pool recently completed the construction of our pool in Lake Las Vegas, Henderson,…read moreNevada. From our initial meeting with Danny Lovio, Senior Sales Consultant, through each phase of construction under the supervision of Mario Villegas, the entire California Pool team--including their crews and subcontractors--demonstrated consistent professionalism, courtesy, and efficiency. We appreciated receiving clear daily updates on the project's progress. Showcase Landcare worked seamlessly alongside California Pool, contributing to a cohesive and well‑coordinated environment throughout the build. We also received excellent instruction from Steve Gallagher, who spent several hours guiding us through the operation and maintenance of our new pool. We thank this team for delivering such a pleasant upgrade to our home, and we would confidently recommend this team to anyone considering the construction of a new pool.

From design, through construction, and after care, their team was always there to guide use through…read morethe process. They are great.