Kevin with Pope Plumbing and his helper are the best! They responded quickly, diagnosed a washing machine drainage issue I was having, and have finished fixing it. He explained the problem thoroughly before completing the repairs. They double & triple checked to make sure the washer drained properly. Good guys. read more

Pope plumbing did a great job on my busted pipe under house. Dawson, the plumber, was absolutely outstanding. Very professional and mannerly. I have found my plumbers for life. read more

Second time these folks have helped us. Water heater quit working, battery on the alarm was out. I didn't know it had an alarm or a battery. Quick fix and didn't even charge us. Came quickly, too. Great folks, in my book. read more

Pope Plumbing has been taking care of our homes for ten years. They are on time. They do quality work. Their technicians have always been great to work with, explaining what they'll do and what they did to fix the problem. Best plumbers in Rowlett. read more

Pope Plumbing is my go to plumber! They are always quick to respond, and get the job done!

Erotic driver. Rides it hard and cuts off the flow of traffic. Forgets he has a billboard on the van when on the road. They tell you you're number 1 if you honk at them for pulling out right in front of you. read more

Pope Plumbing - Erotic driver - Plumbing Near Me - Rowlett, Texas

Beware of the unethical psychos in this company! A few days after my husband died the landlord hired them to go on a witch hunt looking for a leak among several businesses. Pope's plumber told me they need "to hang someone". A Pope plumber then tried to climb a huge ladder among our sensitive equipment to turn off our water supply. When I protested fearing damage, they returned a few days later, found a safer route, told us they could not find a leak. The crazy guy even told me he recently lost his whole family and I tipped him $100 out of pity. Soon, I got a bill for a $1000 with elaborate lies to justify it. Is it not illegal "to hang" dark skinned people? read more

Awesome service by Pope Plumbing... Austin did a great job replacing our Garbage Disposal including a toilet fill valve as well all at a very reasonable cost. We highly recommend them for your own plumbing needs as we will rely on Pope for all our future plumbing needs. read more

these jerks block my shaded covered ASSIGNED parking space every time they have a job at condo complex. which is oven. i call their office , which does nothing. if they cannot figure out how to park, doubtful they know hot water from cold water. so sick and tired of bullying jerks. read more

Pope Plumbing - waiting so they can park in full shade, regardless of how many they block. cannot walk 20 feet to street. - Plumbing Near Me - Rowlett, Texas

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Pope Plumbing is #1 - for sure. We moved into a new (old) house and noticed water coming up in the middle of the living room. We have a home warranty - so we called them and they sent out their contracted plumber. Luckily, we decided to get another opinion because they gave us an "unsure" feeling about what needed to be done and we have been burned by home warranty companies before. We called Pope Plumbing after receiving a recommendation from a neighbor. Sure glad we called them. They came out ASAP - on time. Our techs, Chris and Josh, were very professional. They both were in nice professional uniforms, clean, wore masks, shoe covers and had hand sanitizer and Lysol wipes with them at all time. They wiped everything after they touched it and kept their distance. The duo was very comforting, personable, funny, tidy and most of all HELPFUL! They were able to solve the problem quickly and gave us a quote. The quote was much much better than the one received from the previous company, not to mention they gave us a feeling that we chose the right guys to do our extensive work. When they left, you would have never known they were there. THANK YOU! THANK YOU! THANK YOU! We truly appreciate you guys!! They should be at the top of everyones list - we have recommended them multiple times already. Great team! David and Beth Taylor read more

Nice guys. Responsive. Unfortunately my experience matched many others here. Quote to clear three slow drains with a snake was $252+180+180 =$612 for less than 1hr of work. I'll just go buy some drain-o and a snake and do it myself. Sheesh. WTF? read more

As consumers we are quick to write a review when things go South, but my experience with Pope Plumbing emphasized the need to wait and talk the situation over before going straight to the internet and posting a poor review. We must remember these business owners and workers have to feed their families just as we do and when we are quick to post negative remarks before trying to resolve the issue, it has a great impact on their business. I am happy to say the small issue I had with Pope Plumbing was handled professionally and to my satisfaction. I especially like the fact that management tried on numerous occasions to contact me and continued trying until they reached me and the issue was resolved. That type of diligence is an A+ in my book. Call them for all your plumbing needs. read more

They are thieves. They will turn up and defer to a pricing schedule they have on a sheet of paper that has grossly inflated prices. I was charged $500 for a little over 3 hours of work (initial price was $550) and then they wanted another $100 to deploy the metal snake down the drain pipe to clear out a clog. That's a 5 minute job and they were already there so it's not like they had to make a special trip out. Just for reference, I was given a firm price of $350 for the initial job by a plumber from Denton who would have had to travel an hour to get to my place but this person cancelled on me at the last minute.. They are con artists. Definitely dont use them in an emergency. read more

Alright, Pope, you win. I was pretty ticked because I had made an appt for early Saturday morning last weekend and nobody showed up or answered the phone when I tried to call. They called back during the week and said that their systems or power or something went down and they had no access to appts or phone numbers...or phones? Hmmmk. So they rescheduled me and told me I'd get a discount for this morning (also requiring me to wake up early on a day off). Well, appt time rolls around, haven't heard from anyone...I call and she said the dude was stuck in traffic from Denton. OK, well maybe call me if you anticipate a delay? After two more calls I find out they also had the wrong address. SIGH. So David finally shows up and apologizes and gets right to work. The main problem was low water pressure on our kitchen sink but I had also hoped to get him to look at our leaky bathtub hot water valve too but didn't know if there would be enough time since it was already late morning. But he fixes the sink in like two seconds!!! Then he goes to the bathtub, figures it out, and tells me how I can fix it on my own. He also checks out my water heater (which is 15 years old, awesome) and gives us an estimate to replace it and offers to research if there are any replacements we could get that would get us tax credits. Then the best part, he gives me his card and says he's just counting it as a service call and I don't owe him anything! I definitely appreciate them righting the situation because I had my nasty draft review all ready to go :p I still gotta take off a star for the confusion but I was pretty pleased by the end of the appointment so I can't complain too much. Thanks Pope!! read more

What an outstanding experience! I contacted the office and got a hold of Jennifer. She seemed genuinely concerned about our issues. Our water heater was out, a faucet that needed be replaced and we drainage problems in 2 different sinks. She sent out Mike and Alex who were very courteous and extremely professional! They got everything taken of very quickly. Considering all the work that needed be done I thought it was a reasonable price! I highly recommend this company and will use their services again! read more

In a word ~ terrible. . . . if I could give then no stars I would. I was referred to this company by American Home Shield for several small plumbing jobs after we purchased a home. Made the original appointment on a Tuesday for them to come out the following day. They called and canceled saying it would have to be Thursday, no big deal things happen. Thursday rolls around, no show and no call. I called the office no less than 10 times with no answer or returned call. I called at lunch on Friday and told the person I spoke to how upset I was, they promptly did some moving around and asked if I could meet them that evening, which I did. We had two toilets that wouldn't flush correctly, faucets that needed to be fixed, sinks that were not draining correctly, and a few other small things. After several visits/no-shows we called American Home Sheild and asked for another plumber (Roto-Rooter showed up on time as expected) who fixed everything in a single trip. I ultimately missed work due to these guys - I would no recommend them to say the least. read more

Had a visit from Pope plumbing today, I was expecting to need a new hot water heater or at the least a repair of my pilot light to some degree. Turns out I just wasnt patient enough to get it lit myself. Alex was professional from the start, looked up my heater brand and age, informed me of common issues and what the cause could be. Luckily none of that mattered today. His honesty and detail saved me a lot of money. When it is time for a new one I will be calling Pope. read more

Had a small main water leak running to the house. Called in on Monday am and they were onsite by noon the same day. Very nice, professional gentleman got the job done in a reasonable amount of time. Cleanup up site and were very courteous. Reasonable price for the time onsite. Will call again. This was the third time calling for service. Great job. Thanks, Chris read more

I'm always nervous trying any new service providers. Let's face it, using any service based provider (mechanic, electrician, plumber) these days feels like Russian Roulette. So imagine my surprise with Pope Plumbing! I placed a home warranty service call with AHS on a tankless hot water heater, a slow draining tub, and a leaking toilet. Having called after hours, I received a call from Jessica at Pope Plumbing promptly the next morning. She reviewed my service request and told me that they'd have their technician out in the early afternoon. Around 12:00 I got a call from Chris (the technician) who arrived within the hour and got right to work. My call was handled very well and I'm just all around pleased with the professionalism and quality of work that was provided. Chris in particular was very helpful, and even showed me how to take care of an item on my own. Thanks so much and keep up the great work. read more

Scheduling was easy, but getting them to show up was another story. My mom had a few plumbing issues. They never showed up the first time, showed up hours late the second time, and no-showed again the third time. Mom wasted hours waiting on them to fix her plumbing to no avail. I would never recommend this company! read more

Chris and crew came out to repair a leak in our slab. He was able to avoid digging or jack hammering the foundation. After consultation, Chris pulled the water heater from our closet by-passed the leak between there and our shower and we have not had an issue in 2 yrs since (including during the 100 year freeze of 2021). read more

Pope plumbing is who we use at home and at our offices. They are the only plumber we trust to send out to our Heating and Air Conditioning clients. Water heaters, slab leaks, clogged drains, toilet and sink repairs you name it they've repaired it. Alway a good job at a fair price. David Rivera Efficient Home Solutions www.ehshvac.com 972-235-2600 read more

Don't ever use them. They bid one price then charge another. At the End he asked me if I wanted my water turned back on as part of the service and If I did I had to pay in cash. Pretty sure they are avoiding actually having to pay taxes. What a horrible company read more

Pope Plumbing was recommended to my Mom by a contractor working on her house. My mom had a commode that was leaking. The guy showed up and was at my Mom's house less than 15 minutes. He told my mom the cost to replace it would be $216. My mom was hesitant and the guy told her well I'm charging you $75 for showing up and he would waive this fee if she did the work. He agreed to give her a discount on the repair. Her final bill was $166 for something I could have done for less than $5. Maybe it's just me, but $166 to replace a flapper seems INSANE. I will def be sure my Mom uses my plumber from now on. (A-Advantage Plumbing) read more

I have never been more impressed with a plumbing company. Timely, professional, and reasonably priced. I HIGHLY recommend Pope Plumbing for all plumbing needs. You will not be disappointed. Molly S read more

I used their services before and received excellent service.. this time I was in need of immediate service and was send (2) very knowledgeable and curious Servicemen.. thx Pope Plumbing for your continuous "service of excellence"... read more

We had a great experience with Pope plumbing. We had a bathroom sink that kept clogging and Draino wasn't working. We called on a Monday morning and a tech was at the house within a hour. Kevin was courteous and quickly fixed the issue. We recommend them and will call them again when plumbing services are needed. read more

I had to review again because we just had Pope Plumbing out for another job and again they didn't disappoint. We had a leak out at the meter box - which of course the city said wasn't on their side - so we called Pope out for the repair. They came right out to check it out and quote the job - and they turned off the sprinklers to minimize the leak until they could come out for the repair. 3-days and a reasonable repair quote later they were here to do the job. Luckily the pipe wasn't as bad as they originally thought so the job was much less invasive, and oh yeah, much less expensive - wooo hooo!!!! You don't hear that very often with plumbing. You may see some not so good reviews below - and I'm sorry those folks had questionable experiences with this company - but seriously as far as plumbing companies go - Pope Plumbing has been wonderful for us. Give them a try - I hope you'll be as pleased as we are with their service, people and work. read more

I was first introduced to Pope Plumbing by my contractor. I needed help with A/C condensation drain line not flowing correctly due to building settling causing the angle of the drain pipe to shift. Even though I had to wait a while for the plumber guys to show up, they fixed the problem with minimal damage to my ceiling and wall. They explained what repairs they made and told me that if it happens again, they will come back again and again until the issue is resolved. They were very professional. Good job! read more

We had the best experience with Pope Plumbing. We had two defective toilets that were provided by the builder (DR Horton) in our home. Brian Young came out and evaluated the situation and gave us many options. He also checked every other possible issue that could cause our water bill to triple in cost. We decided to purchase two new toilets and get Pope Plumbing to install them. Brian and Mike (two technicians) showed up at the time that was established for the appointment. They were friendly, helpful, and went straight to work on the install. I soon discovered the type of toilets I purchased were not what we wanted. They were beyond accommodating in helping me resolve the problem. Instead of rescheduling the appointment; They followed me to Home Depot to exchange the toilets. This was above and beyond what any other company would do. Then they installed the correct toilets in a timely matter. They left everything clean and the new toilets work great. I will recommend these guys to everyone I know that needs a plumber. Thanks so much Pope Plumbing, and your wonderful technicians Brian and Mike. read more

Pope Plumming is a phenomenal company. We have used them for decades. Do not be tainted by people upset with the cost of quality plumbers and reviews from 2013. It is not the plumbers fault that you had a problem in your home and you don't like the cost of a quality Plumber! They are honorable, and they have been around for decades. we use them in our home and we use them in all of our corporate buildings. Richard Pope stands behind his company and his plumbers. These are great guys who work hard and do a good job. Don't blame the plumber because you had a leak -and don't blame the plumber because plumbers cost money. Just like Electricians, Quality , certified ,registered plumbers cost money. We have never been unhappy. This is a great company give them an opportunity and you will also be loyal. We Love Pope plumbing because they fix plumbing problems correctly- commercial or residential !!! read more

Heard pipes making noise so went and checked the water meter. Yes sir, I had a water leak. Called Pope plumbers. David came out and identified the type and location of the leak under the foundation. There was a problem with a faucet from the air compressor that showed up later. David came back out and fixed it no problem or charge. Very happy. Yes we had some appointment issues, hence the 4 stars. read more

I did ask to speak with a manager numerous times and was hung up on by jessica. I also was promised to recieve a call from the owner i am guessing is you and never recieved that either. Still VERY VERY poor costumer service. we have found a plumbing company that will return our calls and come when they say they will come. Thanks for your concern a month later read more

They called to let me know they were running a few minutes late then never showed up and did not answer the phones

I recently asked another plumbing contractor to bid on a job at my house. In doing so, the contractor inspected the work that Pope Plumbing performed on my house years ago. My new contractor could not have been more surprised. Pope Plumbing performed thousands of dollars worth of needless "repairs." In short, Pope Plumbing ripped me off. Do not use them. read more

It is now Wednesday and I am still waiting for Pope to come fix my drain after contacting them Saturday! Monday they called and said they couldn't come til Tuesday. Tuesday they called and said they probably could not make it but maybe we'll see. Now it's Wednesday, never heard back from them again Tuesday or today. Found another plumber Tuesday afternoon, they are currently here fixing my problem. I will never call Pope again for anything! read more

They were so good a couple of years ago. But they promised they'd be out today, late morning to early afternoon. This was to fix a water heater they installed a few years ago. Wouldn't you call the number pasted on your water heater in three different places? Tried to follow up but they don't answer their phone most of the time. I don't even know how many messages I left today. I'd give them zero stars if I could. And it's Friday. I could have called someone else this morning. Now its either pay someone else a premium or don't take any showers or wash any dishes for a whole weekend. When I did talk to someone, all she would say was "I placed a call out to several of the technicians and never heard back." Soooooooooooooooooo disappointing. read more