This review is for today only as every time we come here, it's inconsistent with service and food. Today we went around 4:30pm for dinner. An early dinner. We ordered spicy chicken. It took 8-10 minutes cause a lot of to go orders but when we received the food, it was piping hot! The chicken was really hot and juicy. The biscuit however, was not soft, light and fluffy. It was buttery but hard. And lukewarm. The cole slaw was too sweet & too mayo'ey. What it could also use was kick from horseradish like Famous Dave's. The red beans and rice good. So aromatic! Just take a whiff of it before you consume. It smells like a smokey Louisiana sausage shack. Gotta be from the lard or seasoning from the beans. The music in the background was okay. It was pop but should be Louisiana cajun music! Friendly service. Bathroom seemed clean as well as restaurant. read more

Popeyes - 2 piece with biscuitn, cole slaw & red beans n rice - Fast Food Near Me - Fairfax, Virginia

Amazing they gave me and my mom 6 biscuits when I didn't ask for any, I love the food here. I got my food really fast and I was happy they did. The place is average but over all 5/5 read more

Popeyes - 6 Biscuits - Fast Food Near Me - Fairfax, Virginia

Dine in I want to give feedback to you about how rudely my family and I were treated yesterday, December 31st, by the staff at the Popeyes restaurant at 2835 Gallows Rd, Falls Church, VA 22042. My family really loves Popeyes, and have been customers for years. I was trying to use the Popeyes survey coupon I received from my purchase receipt. After waiting in line for so long, the manager and the clerk did not figure out how to use the coupon, and subsequently refused to honor the Popeyes coupon. And dismissed me and my family in front of all the customers in the restaurant. I was so embarrassed purposely by them, even though they were the ones that did not seem to have the knowledge how to honor the Popeyes survey coupon. read more

Don't order the new wrap if you are I a hurry. 13 minutes 26 seconds to wrap a chicken tender. Irritated as I was the only one in the restaurant then the 10 who came in behind me were gone or almost done eating read more

Slowest fast food ever. Constantly takes over 10 minutes to get order. Why soooooo long.

I want to love Popeyes. This is actually a really nice location, and it's very clean. Can't say that about all of their stores, as some of them are absolutely horrible. Yet have no fear, go here but watch out. This parking lot is a nightmare. Do be forewarned as have been hit here, and have averted multiple wrecks by defensive driving. It's a shame, but parking and access are important aspects. As for the store, it can be busy. That's common in this built up area of the county. I think the chicken sandwich that was raved about is merely okay. When breaking the diet I go with a spicy chicken breast that is delicious. This plus mashed potatoes and their biscuits hit the spot. Prices have gone up, but that's everywhere due to inflation. This is a good store, but be ready with that steering wheel! read more

1/11/22 I felt the need to have a crispy chicken sandwich or two. Then I thought I would add some American Cheese on the sandwiches to complete process. This restaurant looks to be back in business since I was here last. The year 2020 really shook businesses to the point of closing up shop. If things weren't closed up, public restrooms certainly were. Some places are still closed. The bathrooms which are not unisex (they should be) happen to be in a state of asqueroso...at least in the toilet bowl. Mellow Yellow with Mr. Potatoheads is not appealing to me. I noticed the mirror is now gone from the men's bathroom. I can't speak for the women's bathroom. The service was fast and easy. The cashier would prefer to speak in Spanish, but talked to me in English. I do not mind practicing my limited Spanish...practice makes perfect. Especially since I messed up the words Cups with Kisses in Spanish. Yeah, the woman and her boyfriend got a real laugh out of that, but I learned a real lesson that day long ago. The chicken sandwiches were delightful. Hard to imagine people fighting over this chicken. Not sure when I will be back here, but when I do, I hope to not see this review still here. Today's dinner hit the spot. I will have the other sandwich for breakfast. Something to wake up in the morning for...:) read more

Popeyes - 1/11/22 Time for a chicken sandwich...maybe 2 - Fast Food Near Me - Fairfax, Virginia

I've never gotten my order correct here. Ever. Even when ordering via the app. The staff here is very difficult. They generally act like you are a jerk for having the nerve to walk in and order food. When the food is fresh, it's great, exactly what you expect from Popeyes. Several times I've gotten chicken and fries that are old and or cold. If they could get more consistent with the quality, that would go a long way. read more

Depends on who you get. Today the lady taking orders was incredibly positive and nice. The person expediting and handing out the food was completely miserable. My food came out fast and hot. I'm happy. read more

Popeyes - 3 Chicken strips meal - Fast Food Near Me - Fairfax, Virginia

I can't forget the beignets I had in New Orleans so I was very curious when Popeyes brought this out. Unfortunately it turned out to be totally different. Each one was bite size. There was barely any powdered sugar. It tasted more like chocolate croissants, def not a beignet. It came out warm and fresh but still, not a beignet. read more

Popeyes - 3pc Chocolate Beignets - Fast Food Near Me - Fairfax, Virginia

Went to Popeyes for two chicken sandwich meals and when asking for dipping sauce they are now charging for sauce! What world do we live in where you spend $20 for two meals and then you're charged for dipping sauces? Get real. Sad and pathetic Popeyes. Do better. read more

If you're itchin for some chicken, I usually dream of the Popeyes spicy chicken sandwich. Popeyes by far has the best breading and amount of heat in the hot chicken fast food wars. Reasons for the 2 star rating: -No drive through :( They could totally put one in! -Once there was a hair in/on my sandwich. The staff was mortified and immediately corrected it. read more

Spicy Flounder fish sandwich is the worst. Big sandwich with very little fish. Even McD's fish sandwich is better at half the cost. It has been a while since I had their fried chicken and was also disappointed with how small the pieces are. Covid effect? The fries are still one of the best though. read more

Manager on this date at this time thinks it's okay to have a sign on the street with prices set on it but does not want to honor the pricing inside. When asked to honor it because it's the reason we all stopped to get food. Did not buy anything from here because they clearly were extremely rude when asked to honor their advertisement. read more

First thing the chicken is amazing. Hot,crispy, fresh and the staff of mainly women are super friendly, nice and seem to care about your order with excellent customer service. The only problem I had was whe. The lunch rush is in and you place a order online they don't seem to have many people that are free to take care of the people waiting so you have to barge in front of others and tell them you ordered online. My biggest concern so far was some older man came in where they were making the food idk if he was the owner of the plaza or the store but he had on no mask as if covid still isn't around. Everyone else in the staff had on a mask but this guy didn't which is a big concern because you honestly never know these days who has what. read more

This Popeyes on gallows road is no longer halal sadly. Manager told me today the chicken bone in is no longer halal

The owners of this location do a stellar job of holding down a business. I come here often and I have honestly never seen such good service in any fast food restaurant. The manager always goes above and beyond to make sure you have everything you need. It's always a good sign to see employees on break having some chicken; we all appreciate a business that takes care of its staff. Consistent and quality food, cleanliness, and outstanding customer service; keep up the good work! read more

I went to this Popeyes today at about 1:15PM to order the four pieces chicken combo and the cashier said it comes with a small drink. I asked then why does the menu at the stated price say MEDIUM drink? She asked me where did I see that and so I pointed it out to her. This cashier, even though she was wearing thick big glasses, could not even see the menu!!!! Can you believe she had the audacity to tell me that it's an error and they would have to tell the guy who created the menu to fix it? So I then asked if they can just honor the combo price that's already printed in the display menu with a medium drink. She adamantly said NO and that even though they messed up the menu board, they would have to charge me extra for a medium drink. At this Popeyes, they don't care if you come back or not and don't own up to their mistakes. That cashier and her colleague should be fired. read more

Its a chain so the food is what it is. But the woman taking the order seems to be super miserable. Good for quick bite but thats it.

Thank you so much for the best customer service! I would like to commend the delivery guy who waited patiently in the lobby for almost an hour. If only i can give you a tip. Sorrryy for the hassle as i was ordering from overseas for someone. Nevertheless, the food was amazing. He loved it. Thank you!!! read more

popeyes is good i like it it's quick and good people are usually nice never disappointed i like their fries their chicken tenders are good too read more

I go to a few Popeyes in the area, this is the worst. If you get a to go order check it out before you leave they constantly fuck it up. It seems all Popeye locations are using those side warming trays and the food in the trays are old and dry. When you order ask them to make it fresh and wait a while. They never throw away the old dry shit and try to stick you with it....Sad. read more

The worst place I've ever been to pick up food. The manager was the rudest and I have never gotten loud with any customer service before in my life. I made an online order and the manager told me that someone already picked it up. I told her it wasn't me and she told me she couldn't help me. Basically was like "sorry someone already picked it up i don't know what to tell you". The money was already taken out of my account. I had to fight and argue with her to get the food I already paid for. Then she wouldn't get my drink lol and I had to argue with her more to get the drink i paid for. It wasn't even the right drink and they forgot my biscuits. Do not come here, go to a different Popeyes. It's not worth the frustration. read more