So this is atleast the second time and it will be the last time I visit this location. The chicken was over fried leaving it almost dark brown and dry. They also got sides mixed up so I had ti go inside and get corrected. This Popeyes needs to pay attention to detail and would prob help with new management!!!!! read more

Popeyes Louisiana Kitchen - Fast Food Near Me - Alvin, Texas

I had my order delivered and they forgot a biscuit and a mashed potato ($5.47) not that big of a deal, but the only thing they offered me was 200 points ($2.00) what a scam! I tried to call the store twice and no one answered. Update...30 minutes later, I got an email offer for 600 points, which is fair, so I'm changing my rating to three stars. read more

We decided to order the "2 can dine for $9.99" special plus a couple extra biscuits. We got 6 tenders, 2 sides, and 2 biscuits, plus the 2 extra. We ordered through the app and we went and picked it up. The food was ready when we got there and the worker just threw the bag at us and stupidly, we drove home before checking our order. Rookie mistake. We got home and they left out our extra biscuits. Ugh. Plus nothing was really very hot. I know it's just fast food but dang, it's getting more expensive for less and getting just not worth it. read more

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my visit to this Popeyes was very good. The chicken was very fresh hot and fresh. The was good the apple pie I asked fresh apple pie and they made sure that I got that and the customer service was good. I have no complaints. The manager on duty Angelica she was very sweet read more

Call the board of health. Large plate glass broken. Plywood kind of covers it. NASTY FOOD WAD COLD MO ONE CARES read more

Horrible management and disrespectful. Got order wrong and wanted us to drive across town to prove to them they got our order wrong when we live 20 minutes away from the location. Tried explaining to them that we would just like a refund or store credit and they would not agree to it. Will not be returning to this location because they can't seem to care enough about the customers. read more

Pulled up right at closing and they turned the machines back on just so we could get drinks. Awesome staff 10/10

The sign on the window says their employees wear masks and gloves. Well this employee had neither and when I asked about it, his response was "I don't have COVID, come on now." WoW! The sign also said they clean every 30 minutes or more. However, the floor was littered with used paper towels! Terrible location! read more

Popeyes Louisiana Kitchen - Popeyes - Fast Food Near Me - Alvin, Texas

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I just came here Today for my first time and ive got to say.. I'm very unsatisfied with the drive-thru you can hardly hear nor could they even understand you I spent a good minute trying to get my order right and even after all that time everything still came out wrong...wasted my money.. not one order was right. read more

The sign on the window says their employees wear masks and gloves. Well this employee had neither and when I asked about it, his response was "I don't have COVID, come on now." WoW! The sign also said they clean every 30 minutes or more. However, the floor was littered with used paper towels! Terrible location! read more

Popeyes Louisiana Kitchen - a man preparing food - Fast Food Near Me - Alvin, Texas

OMG. Service terrible and super slow food cold and place reeks of mildew the cashier Somme's it all up without saying a word. read more

Popeyes Louisiana Kitchen - Fast Food Near Me - Alvin, Texas

I've seen adverts on the flounder sandwich and was looking forward to trying one. Big mistake. Flounder was soggy and tasteless with a dab of tarter sauce and a couple of slices of pickle. Probably sat under the heat lamp all day. I had to ask for ice in my sweet tea. Customer service is dead at Popeyes in Alvin Texas. New mgr. needed. read more

I went to this restaurant around the time they were having problems getting their Chicken Sandwich to their customers. I ordered a 3 piece meal and a large side order of Red Beans and Rice. The interiors were clean and didn't smell and my food tasted as well as any other Popeyes food does. I went back when they got the sandwiches back on the menu and I have to admit I was impressed with the sandwich. I wouldn't knife anybody for one but they were pretty good. read more

We've been waiting for 20 mins just for two drinks in the drive through. I went to walk In and they left the door keys on the door outside... then they said it was "impossible" for me to get my money back for the drinks. They finally gave me my money, as I walked out they locked the door but had locked a customer in ‍ read more

Food is good, but would be better if our order is correct. I asked for Dr Pepper and fries, but was given mashed potatoes and Sprite. My husband ordered red beans and rice, but was also given mashed potatoes. read more

Was buying dinner for my son and family for us to eat together. Settled on the 12 piece family meal mixed chicken. When we got to the house we found that their mixed chicken which should consist of 3 pieces of each part. 3 each wings/thighs/ breasts/ legs turned out too be 4 thighs 2 legs and 6 wings for the white meat. I also ordered two large fry boxes and they gave me fries from under the hot lamp that weren't crisp or hot. I spent 54.00 on drinks and the food and this is what I ended up with? Maybe they need to treat their customers better than this! Throw out your old fries and make sure you have enough breasts to serve your customers!! Will skip you next time and head to kfc. read more

So this is not Good-For-Ya type food, but on Tuesday they have a special of a Leg and Thigh for .99. So for less than $3 you can get four pieces of chicken, and a roll. I know that the lady, the General Manager, can seem to have an attitude, but she is just doing her job as a fast food practitioner. Her job is to satisfy the customer and do it as quickly as possible. I work in Fast Food so I know the gig. If you go for lunch I have never gotten bad, left under the heat lamp too long, chicken. Generally it is so hot that I have to tear it apart and let it cool for a while. On a side note, I only frequent this place on Tuesday, and I only order the special, spicy. read more

This place looks like a filthy, run down shack in an alley. Rude manager, rude staff, slow service. They routinely mess up orders, you rarely get what you order and they seem to take great pride in arguing with the customers read more

Very rude drive through staff, even ruder manager. You can get a 3 or 5 piece spicy strips...but nothing else, which makes no sense. The restaurant is trashed, filthy and the slowest service in Alvin read more

I love the southern hospitality. I'm originally from CALI, so I don't get the same service when I'm back in Sacramento. The general manager was so sweet and funny. There was just a few things I wish she could've done... like for instance, give us ketchup and hot sauce? I mean what can I say, fast food is fast food. read more

I don't know if it's new management but for the first time in a long time my husband and I really enjoyed the fried chicken. It was crispy well cooked and very flavorful. Mashed potatoes n gravy were hot and good and the biscuit also tasted fresh. I used the drive thru but the staff was very friendly. We will definitely be back read more

The service was ok...but the place was descausting and smelt like dodo outside I also dont even eat chicken it was for my mommy and daddy

Everytime I come to this Popeyes it's something , every manager up there have a nasty attitude . Don't ruin my time because you hate your job . The staff is RUDE and they always take WAY TOO LONG to give you your chicken . Kimberly is very rude , very nasty, will not even greet you . She put her hand out for my payment and didn't even say one word to me . Please get it together ! read more

I went to the Alvin location and ordered a 12 piece meal. I was there 10 minutes and walked up near the counter to check on my order. I was told we don't have any mild chicken it will be 15 more minutes. Around 25 minutes latter my order was ready I was patient never complained, sometimes delays happen. When I got home my twelve piece meal had 2 breast 2 wings 3 thighs and 5 drumsticks. the order should have 3 breast 3 wings 3 thighs and 3 drum sticks I guess I should have checked my order before I left. I tried to call the number on the receipt but it just rang and rang. How sad read more

Fast food chicken that will do in a pinch. It's been the place we choose over the "others" in the area. I don't expect gourmand fare. I do expect a drumstick that is identifies as a drumstick. We thought it was part of the wing, at first.... The biscuits were good. Iced tea is on point. The mashed potatoes and gravy were not as good, as usual. I am not sure what's happened. The flavor of the mild chicken strips were okay, meh at best. I usually enjoy them more. Another poor showing, like this weekend's, and we will turn to one of the "others" to become our go - to, drive through chicken place. read more

The chicken is still great but if you get tenders, be sure to ask for fresh ones. Every time I don't, I get cold and soggy tenders. The biscuits are still buttery and delicious. read more

Didn't get a snack in Bay City because nobody would answer the drive-through so we stopped at Popeye's in Alvin. Again, could not get anyone to answer the drive-through. read more

Staff was friendly and kind, food was good. Restroom were clean. Though the menu boards were not working. Good visit.

This is honestly the worst popeyes I've ever been to, the food is terrible and the service is worse.

Every time we go in here, there is ALWAYS something that goes awry. We go in yesterday, after not going in for over a year and order, to give them one last chance. They were out of the chicken that we order AND mashed potatoes. Hello KFC from now on. read more

The food is about average just like any other Popeyes but they really need to work on their customer service and their speed. I can't imagine how it takes so long to prepare an order, even if they don't make it until you order it. If your on your lunch break or in a hurry, better find somewhere else. You can be the only person in line and it still takes much much longer than it should. read more

Extremely rude. The general manager was extremely rude to a Hispanic woman with four kids. I've never seen someone treat Hispanic woman so rude and inconsiderate and disrespectful. I will never eat here again read more

I've been going to Popeyes since I was really young. The people behind the counter are usually nice, but the most recent time that I've gone about a week ago from today... there's this one lady who is African-American and is usually at the window and she was very rude!! She told my Grandmother that I was a brat which is weird because I didn't even talk to her...that is not okay to treat a customer like that anyway. read more

The worst location ever. I get there. I order 16 pieces mixed and mild. I'm told it will be 7 min for chicken if I can pull up. That's the first strike. I end up parking waiting and seeing hey the cars behind me are parking as well. A parking lot full of parked cars with hungry paying patrons. 7 minutes pass then 20 minutes pass and then 30. I end up calling the store from my car asking for the status. Told them I been waiting longer than 30 min when I was told it be 7 minutes. The guy who answered was like "you can come in and talk to my manager ". So I did. Don't know why manager couldn't get on the phone with me. Anyhow. Got off and asked for manager a little girl with a name tag of Margorie said she was the manager but her name wasn't Margorie it was Ann or something of that sort I went off complaining about he wait. The guys told me there is a timer on the chicken and there is still 7 minutes left I was pissed off! I was being told 7 minutes again when I been waiting over 30 already. The guys behind the counter were just giggling away like girls. All the racks had no chicken. I asked the staff "what are y'all doing back here clipping your nails or what definitely not making chicken." I demanded a refund a the manger said she didn't know how to give out refunds. I asked "what kind of manager does it give out refunds?" She gave me cash and it was short. Told them this is the worst experience ever and never have been treated this way that I was going to notify everyone above them and inform them of the incompetence their alvin tx staff was. This city is on the rise and will definitely need a better staffed Popeyes. I have never been treated this poorly and laughed at. 45 minutes later if not more walked away with less money then I arrived with and feeling like shit oh and most importantly with no chicken. Please take my word and stay away from this location as long as they keep that same team who was on duty hired. Left their pissed and with my blood pressure so up. read more

Man! The women who work here are super rude! I have gone through the drive through a couple of times and have been rushed through my order. When I get to the window and pay I'm asked to pull around the front . What's that you ask? Why? So they can keep their time down in the drive through.... Let me explain.... Before you judge..... I'm sitting here eating my food and I hear the manager say go around again. I look up and see a Buick regal drive around six times ( I counted ) and the employee pulls up again and he says ok time 1.81 what? Why go through all of that and just do your job? Oh by the way I think rudeness is a requirement for hire! read more

Never had a bad experience at this location. Food has always been good and customer service has been too. Not sure why so many people say otherwise, maybe i'm just lucky, lol. read more

The place is horrible, even though the place has been remodeled, it is still dirty inside and out. Their service is not the best at all, I mean you can go to McDonalds down the road and get a better a service experiences. Their employees, play around, are confused majority of the time, and it seems like the managers and employees don't get along together. I was in their drive thru line because the lobby closed, which I can understand that. However I noticed the night manager opened the back door and counted the number of vehicles. It's just so ironic the when I pull up to order, being that I was the third vehicle in line, the drive employee tells me they are closed. Not to mention that I over heard the conversation of the night manager and employee, stating "tell them that we are closed". But what is funny is that the drive thru employee was rushing the person in front of me to place is order. Not to mention the employee was being rude to the customer, and told the customer in a smart ass way that all they have is mild and one side option, because the fryer is off. Really! Also what Popeyes do you know closes at 9:20pm on a Tuesday on July 7, 2015. That's dining and drive thru. And FYI don't try to call the 281-388-2525 phone number to that location in Alvin, Texas 77511, because they do not answer the phone. read more

terrible service, wrong orders, mischarged, four separate errors before we could get through.the poorly designed drivethru. epic fail. my cat wouldn't eat it ;( read more

THIS IS ABSOLUTELY THE SLOWEST POPEYS EVER!!! I'm from Louisiana and they are on every corner and normally very good an fast. Expect 15+ minutes in the drive thru. read more

clean restaurant due to recent remodel, staff is usually nice but service can vary as expected with fast food. price can be a bit steep as compared to churches down the street. read more