This is a rating for the new Shirley location but they weren't on Yelp. Food was awful. Very very salty. I hardly ate anything and I was full very quickly. Its because of the salt content. And the food is very expensive for the salted outer grizzle that makes up most of what you will eat. And the corn on the cob is mush. It didn't even pop in your mouth. Like a salted buttery paper towel wrapped around a stick. Yum. I'd give it zero stars if I could. Some people love it. I think this is one of those places that you either love or hate. read more

Very disrespectful! This was my first experience because my grandchildren wanted it - I wish I had kept going. I had a car full of people and was told I have to drive thru again to get the special because they run on a time limit - it that be the case then why did people have to wait for the tenders to be cooked - I mean what the hell - the girl at the drive thru was the worse ever and the manager protected her - so in this place the customer is wrong and they are right - I won't be back! The lost a good customer - believe that! I have been to a lot of Popeyes - but this one was from hell! read more

This Popeyes is terrible. I've been there 4 times, and each time the wait was insane. It seemed Like there was only two people working there at a time. Twice I was the only person there waiting to order and it had taken 10 or more minutes for someone to come over. (They were too busy doing drive though) Every time I have been there it has taken 15 minutes or more to get my food after I ordered. read more

I just left there I got the $10 Box I asked for mix chicken mild and came home and it's chicken tenders every time I go there it's a problem they absolutely suck read more

If I could, I would give this place less than 1 star. Used to be a great place with great food and employees. Now since the Indian manager took over its all crap. Soda machine had all of 2 options water or coke. Out if every other flavor. You want salt for your chicken? Nope not here they're out. Mayonaise for fries? Nope they're out of that too. Pretty much out of EVERYTHING apparently including popcorn chicken And the chicken that you do get is slimey and chewy. All this and the Indian manager thinks it is just the funniest thing ever when you can't understand him and laughs in your face. Don't waste your time and money with this dump because it's dirty as hell in there as well. Just keep driving to another food place. Place is a total waste of money. What a joke. read more

Came here today with my kids for a late lunch about 2:30. There was NO line!!! Hooray!! We actually decided to eat in and we got good service from the staff. But I overheard the manager speaking to someone and he came off being very curt, borderline rude. Glad it wasn't me he was talking to, that's all I will say on that. Other than that the place was calm and we enjoyed our Chicken, Popcorn Shrimp, Cajun Fries, Mashed Potatoes, Biscuits. We also had the Cinnamon Apple Pie which was very good. We'll definitely be back now that there seems to be some order here. read more

I'm not sure why there are so many negative reviews. I'm about 20 minutes away but prefer this location over Shirley. I usually place large orders so I go inside rather than slowing up the drive thru. The staff have been very nice, good portion sizes, and the taste is signature Popeyes (consistently good). I highly recommend the Patchogue location. read more

Very Good, def better than KFC, wait times are long and parking is a mess

Like seemingly everyone else reviewing here, I am amazed this location cannot execute a simple order. Last time I was here they forgot my French fries. I can forgive that. This time, I ordered a fish sandwich. When I pulled up to the window, I paid and they asked me to wait in the lot for "two minutes." Literally 15 minutes later (20 according to the receipt since I placed my order) I have to bang on their window to get my food (I tried calling the number on the receipt...it goes to a generic machine.) To top it off the order is (of course) wrong...they give me fish tenders instead of a fish sandwich, and not even a packet of tartar sauce with it so I could just eat it anyway (since I'm now late getting back to work). So I have to bang on the window again...they tried to tell me I ordered it wrong. I finally just demanded my money back and left. Never again. Ever. I'll drive to Centereach if I want Popeye's. read more

i came here and then i ordered chicken tenders 6 piece and it comes with two sides i chose cole slaw and mac and cheese the mac and cheese is so nasty to my opinion it's so salty and it was cold and the chicken tenders had weird white stuff on it and i also got some fries which were nasty Keep in mind i came at 12 PM the middle of the day they should have fresh new fries but they give me old soggy fries from the day before i could tell read more

I went there the other night and left with nothing. After waiting on the drive thru line for 10 minutes I place my order and waited another 10 minutes to get to the window or my food I was informed they were out of chicken tenders. After reluctantly agreeing to take nuggets in place of the tenders I was told they were out of fries. I asked how this could happen and the clueless manager came over and had no explanation and gave me my money back. I had a similar experience at the Patchogue location. I would have to guess they are both owned by the same franchisee or ran by the people. Bottom line, they both suck and I would rather eat at KFC where the food is cheaper and get what I ordered. read more

My experience was doomed from the moment I pulled into the drive through. When I arrived the gentleman asked me to give him a minute and I said "no problem." About 4 Min later he said "Hello" so I responded with, "Hello." He then asked me to give him another minute. I said "sure thing." When he came back and asked for my order I asked for the 5pc tender combo, spicy. He told me "we don't have any tenders." I was confused and said "wait, you don't have any tenders?" And he said "no." But as he said no another woman came through the loud speaker and said yes and then the man said ok 5 pc tender. Now I'm super confused. So I asked again, "you have tenders?" He said "yes 5 pc tender spicy." He asked for my side, I told him fries. I then ordered the 5pc tender combo with 2 biscuits and 2 sides for my wife. When I got to the window the same man asked what drink I wanted. I told him Dr. Pepper. He looked at the machine and told me they didn't have it so I got a Vanilla Coke. When I paid, my receipt was not at all what I ordered. The price was correct however it was not what I ordered. So when we got our food I pulled up out of the drive thru to check on everything. Now, for clarification, I ordered the 5pc tender meal, spicy with fried. My wife got the $10 box thing with 5 pc tender, mild and Mac and cheese with green beans. Her meal came with 2 biscuits, mine with one. When we checked the food, there were 7 tenders (that's not even an option on the menu) and 2 biscuits in that box. We also had the Mac and cheese and green beans. But there was another box of 5 biscuits. I pulled around and was going to go inside when that same employee was coming up to my truck to greet me. He had a box and said that he gave me the wrong thing. So I asked what he had. He told me he had the 5pc spicy. He told me the box of biscuits I was holding wasn't mine, so I went to give it back to him. But he told me to keep it. So I did. I decided to check one more time before we left, good thing. No fries. So I parked and went back in. There was a total of 3 people working. I think they were all taking turns cooking because no one was back there. There was my guy in the drive thru, a woman up front and another guy running around. Everywhere. I stood to the side (there was easily 5-6 ppl waiting for food inside) because I just needed fries so I figured I'd wait. While waiting I could see visible frustration on the girl that was working there. She needed to refund a family for their food because it was taking too long. Finally the guy running around asked if I was ok, I told him I just needed fries as I didn't get them in the drive thru. He gave me my fries and off I went. When I got home, my chicken was not spicy and because of all the waiting around, all of the chicken was pretty soggy. Not the normal crispy that I'm used to. I often say I won't go to this location because I feel like it is always chaos in this location. Instead I drive pretty far out of my way to the location on William Floyd parkway. On this nigh I figured, why drive. But you know what. I should have. read more

tonight I went to Popeyes to buy a family meal and a young boy was at the window, I guess he was the manager, there was a woman at the drive thru window she was screaming like crazy and patiently and respectfully he answered everything and solved the problem she asked him the name and he told her I don't remember the name very well but he was one of the best services I have had in the restaurant ... ps: she is going to write a complaint. read more

I wouldn't recommend anyone to come here. The Indian man that took it over has run it to the ground. I asked for salt and he said they don't have salt and I also asked for mayonnaise for my fries and he told me they only had it for the sandwiches. So at that point I was annoyed so I went to go fill my drink and they only had ginger ale and coke or water. The inside is dirty and the floor was so sticky from soda being spilled everywhere. The food itself was barely warm and you could tell it was old. I used to come here before someone else took it over and it was great and the service was wonderful, won't be coming here anymore now. read more

My first review of 2015!! Yay! i don't know what all the negative reviews are about. This city girl loves Popeye's!!! I've dreamed of the day we get one here....Now it's here! Im unsure if Long Islanders are expecting gourmet, it's fast food! On my way home from an outing I called ahead to get the closing time as it was New Year's Day. The employee that answered was very polite. Eagerly I went & hit the drive-thru. The guy quickly made sure I knew that the debit/credit machine was down. Only problem was a car came behind me & I could not reverse but had to wait for all the cars in front of me to receive their orders. A drive-up ATM is literally 2 mins left from Popeye's. Came back and ordered my family meal. Within minutes I had my food and one of my favorite hot sauces in hand! The chicken was hot & fresh! The biscuits were hot & ready to be taken DOWN! The macaroni & cheese was far from the best but again....this is fast food! I cannot explain how happy it made me to have a piece of the city come home with me! The employees are friendly and I believe accommodated the long line in front of me pretty well. I had no problems with them at all. I will be coming back of course because I love that chicken from Popeye's!!!!! Happy Yelping! read more

I usually always dislike chain restaurants, but the chicken was actually great and so were their biscuits! I was pleasantly surprised by the food, and the manager struck up a friendly conversation. Would recommend and will be back. read more

The place is immaculate clean they are very polite and there chicken is very good. The manager is very accommodating to his customers.

Will NEVER be back. First, KFC has better chicken, mac n cheese, and mashed taters. Second, they are slower then a slug trying to climb up an icicle. From taking orders to getting the food to you...after they tell you "Oh, we don't have any more of (fill in the blank)". Third, the music, although not my taste, was way too loud for you to have a conversation inside the place. Fourth, they couldn't get the order right. Found out AFTER we got home that the order was wrong. Was I surprised? A little.....they are all new workers and should be able to get an order correct. Go figure!!! Fifth and last, the employees. From the attitude they give the customers, to the manager yelling every order he is working on, to the 1 employee taking a break - sitting at a table for 4 when tables for 2 are open....and there is a line of families waiting to sit down at a table big enough for 3 or 4 people. Did the employee gt up and give the customers the table. Nope! Refused to get up. Just ignored the customer requests. If they stay like this.....why would anyone go here? Hope they close soon! Oh yeah......and forget about parking. Hardly any available. Don't try going around the back to find more. You can't circle the building. Just park in the lot next to the building next door....but again.....why would you go there when you can go to KFC for better food, better service, better everything.....including parking. Just stay away!!!! read more

Out of the 3 times I've been there only one time they got my order right. 1 time I had to argue with the cashier with what was on the order board. I asked for fish they gave me chicken. They finally made my order they still got it wrong and forgot my side. It was so frustrating but I gave them them benifit cuz it was new and went back. That would be the last time. read more

Always check your order some how it gets mixed up 3 out of 4 times chicken is good to mediocre tenders are the best

Never again. When you compare this location to the one in lindenhurst, you understand that even 1 star is too much. There chicken is skimpy along with there sides and it's not always fresh either. Other Popeyes charge $1.00 for a breast upgrade, this place charges $1.89!! Shady manager=terrible business. Go if you want to get ripped off and maybe get sick. read more

fries were cold service was very slow , when told of cold fries a shrug was the response

This place ALWAYS gets it wrong. I've never even given the drive thru a chance because when I go inside they can't even get it right. The food is great, but when you have to repeat that you want mashed potatoes w/ gravy on the side 4 times, and then when you get home & open the container it's cole slaw, I mean come on now. The guy just didn't understand a word I was saying.. absolutely ridiculous. Don't know how you confuse m-a-s-h-ed p-o-t-a-t-o-e-s with cole slaw, but to say the least I'm very upset with my dinner tonight. read more