Waited 20minutes for a mobile order. 10miles down the road, i opened the bag to find out it was the wrong sandwich. Tried calling them but they wouldn't pick up their phone because it went to a access code oriented automated system whatever that means read more

Popeyes Louisiana Kitchen - Chicken Wings Near Me - Tulare, California

Awe Popeyes is Popeyes !!! But the customer service was so AMAZING at this place. You can get a meal anywhere but this lil lady with blond hair. I don't know her name was the sweetest Monday at 12:28 she helped me and my hubbie we were headed home to Orange County !!! Thank you read more

Popeyes Louisiana Kitchen - The shop we went to - Chicken Wings Near Me - Tulare, California

I come here a lot, tonight the service was the same as always, great! I like this place because they are real, I am nice and so I always receive nice service. Tonight they asked me to wait so they can make me some fresh shrimp and that does not bother me at all. As long as you tell me what I'm waiting for and it's a good reason you're great. read more

Worst customer service ever!!! I placed a mobile order and went through the drive thru. Upon arriving i was told nothing was ready and asked the color of my car, told to park up front. Once parked a heavy set older white woman comes out asks what was my order and asks a car next to me as well. She brings the other cars order out, and I continue to wait. 30min later I was feeling it was excessive so I went inside and asked a gentleman in the front if they forgot about me he then asks the lady. The lady aggressively replies what order theres no order, so I respond what do you mean you specifically told me to come to the front she then had the audacity to say must've been someone else like I'm stupid. A simple apology and maybe offering to re make my food since it had been sitting there so long wouldve been nice. Instead she chose to play in my face I've never experienced this level of horrible service read more

Ok, I tried this place again . Worse than last time, I waited over 5 minutes for someone to greet me, finally placed the order for the $6 faves deal. Girl taking the order acted like I was speaking a foreign language when I ordered. She had to look over the register to read what the promotion was. I ordered the regular chicken? She rang up tenders, I had to correct her. She had to ask someone else how to actually ring up the promotion . Once I got my foid, there was no mashed potatoes and no Cole slaw. Had to go back and deal with a rather snooty woman in black clothes. [[HIGHLIGHT]]The chicken wasn't even hot.[[ENDHIGHLIGHT]] This place seems hopelessly mismanaged. read more

[[HIGHLIGHT]]I got the 6.99 box the other day and it was so worth it.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]You can pick two sides, I got the Cajun fries, the coleslaw and three chicken tenders original flavor[[ENDHIGHLIGHT]] and it also comes with a biscuit for one dollar more you can get a drink. Customer service was really nice. I'll definitely be back. read more

Lady had me wait 30 minutes just to tell me they had no spicy chicken and don't plan on making any more unless the product is needed. I ordered a 12 piece spicy chicken leg and thigh and they still did not want to provide the items or a refund for that matter. don't waste your time coming here. They're all just rude. She said she doesn't know what they're doing in the back of kitchen, but she can only worry about herself. If somebody's tired of working fast food, get a new job it's getting ridiculous. There's people that would work for less and do a lot more. read more

Update I went back today and the staff there helped me a lot and remade my order for free and exactly how it was supposed to be they are heaven sent The fact that I actually thought my wings was going to come out looking like it is crazy because it's no where near that and for the price I would think they would at least try ... called and the lady on the phone was like I packaged your order so I know it has sauce on it ... would you like to come back for sauce like whattttt you should have just done it right the first time who really wants to go back for sauce all the way across town legit think I'm done going there read more

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I do enjoy Popeyes chicken, so I stopped in this particular location during my recent stay in Tulare for an inexpensive meal. I found this particular location to be pretty much standard for what you might normally experience at this chain of restaurants. It is not a high end restaurant, so I do think many of the other reviews posted on this site are probably a little unfair. Their chicken is quite tasty, and that is why I eat there from time to time. The one thing that did bother me somewhat at this place is that they had a Coke Freestyle machine inside, which is nice, but at least half of the flavors were out of stock. Typically, you might see one or two flavors out of stock, but this was pretty bad. Otherwise, as I say, everything else seemed pretty much standard to me for a Popeyes. read more

Popeyes Louisiana Kitchen - Inside - Chicken Wings Near Me - Tulare, California

If I could give this place 0 stars I 100% would. The service was TERRIBLE and the behavior of the staff was unacceptable, especially the main manager (I believe her name was Mary). She was going on and on, yelling at an off the clock employee for everyone to see. EXTREMELY unprofessional if you ask me. It completely ruined the whole experience and to top it all off it took FOREVER to get my food only for them to get my order wrong. Do yourself a favor and go to a different restaurant. read more

First I'd like to say Mary was amazing..she did not hesitate to fix my order that was missing a couple items ( she was a sweetheart)...and when I went in.. the employees were the nicest I've ever come across in a fast food restaurant..it was hot as hell and they were busting their ass! Please be nice when you go in there!!.. they deserve grateful customers because not a lot of people could do the amazing jobs they were doing! Thank you so much you guys and gals!! read more

I asked for more ranch, like 7 yeah that's a lot and the worker could have said sorry no I can't give you seven but I can give you four but instead the lady cussed under her breath and said yea no. She need to fix her attitude because her customer service was terrible. Went in on 07/14/2025 at 8:57pm. I hope the manager can find her and tell her something. read more

If you're looking for a place that serves decent food, but horrible service, this is the place to go! [[HIGHLIGHT]]The food was great, I will not lie.[[ENDHIGHLIGHT]] But the service was just horrendous, on my visit, I overheard a heavier set white lady worker starting to become combatant once an elderly Mexican man asked for help with the Menu. Then a few days later, my sister unexpectedly went to the same Popeyes, there she also overheard a white lady become combatant towards an African American. I wish I could give names, but I would rather not have looked at that disrespect woman again. 10/10 would not recommend coming here. read more

Update: I've been here a few times when visiting since my initial review and they have improved. They must have a new manager/management. ... the inside decor was clean and the service was good. The drive-thru has a bit of wait time but hey it's COVID 19 times and glad they are offering chicken. The large fries they don't skimp on that or their sauces. The large fries and easily feed 4 adults!!!! And for about $4 it's a good deal for fast food seasoned fries!!! Oh, the sweet tea tends to sell out early, please make more. And they offer a senior discount if you're a senior and ask; they take it off the entire meal. Thanks for your service Popeyes, Tulare CA!!! Be safe and well to all the employees. read more

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[[HIGHLIGHT]]We order a 3 piece combo, chicken sandwich all delicious[[ENDHIGHLIGHT]]. [[HIGHLIGHT]]We also tried wings which was dried up and old.[[ENDHIGHLIGHT]] The customer service in drive thru very rude.. read more

Took way to long to give us our food making us pull out to the parking lot and wait an estimated of "5-10" minutes but the food didn't arrive will about almost 30 minutes read more

Service is amazing. Staff is super attentive. The lady with the bun working the window tonight was awesome. Thanks for an amazing experience! read more

The night crew at this Popeyes sucks monkey bawls. The male manager seems cool though. All the female employees are loud, rude and obnoxious. Especially the wannabe chola who works the front counter. Grab a mop and hit the bathrooms Sad Girl. You work at Popeyes Chicken torta. The managers too dayum timid and needs to get his crew in line. If you really want Popeyes, go to Visalias Popeyes. Great service and nearly fresh all the time. Big facts no cap read more

[[HIGHLIGHT]]I don't know what was in the mash potatoes but it was not gravy.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The chicken was mid[[ENDHIGHLIGHT]] . [[HIGHLIGHT]]Only thing good was the fries and biscuits smoother in honey[[ENDHIGHLIGHT]] . read more

Popeyes use to be my go to for bone in fried chicken. The quality has gone down for sure! The only thing I may get here is the chicken strips if my family wanted food from here. They only like the chicken strips as well. They stopped ordering the bone in chicken and all sides. I don't think staff enjoy working here either. They have been careless the last few visits. Since Covid, we made two visits and both times they forgot a meal AND a side. We live about 20 minutes away from this location so it was irritating having to drive back to get the rest of our food. My husband wanted a chicken sandwich recently and we ordered three sandwiches for the three of us and when we got to the window to pay, they said they were out. We were already waiting 20 minutes in line before we ordered. They didn't tell us anything when we ordered. We had to decide on the spot what we wanted. There was another 10 minute wait for chicken. We ended up leaving and getting chicken sandwiches from a food truck (which was sooooo much better and way bigger) read more

I'm giving it a 1 star for the rude ass lady working at the drive thru window today. Worst customer service I've ever experienced. She obviously hates her life and her job or something because I've never been treated that way anywhere else ever. You guys should probably raise your standards for who you hire. read more

I ordered the surf and turf tacklebox when I open the box. The shrimp looked like it was burnt, but the batter on the inside was completely raw. I checked the chicken. It was fine. My side of fries was fine, but needless to say I will not be ordering any shrimp entrées from here. read more

Popeyes Louisiana Kitchen - LIMITED TIME Shrimp Tackle Box Combo undercooked - Chicken Wings Near Me - Tulare, California

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It's so sad that every time I come there, I either get bad customer service or dry old chicken. You can only get fresh chicken at 6pm to 7pm, and customer service is depending on who comes to work. I asked for fresh chicken and fries. All of it was dry. If I didn't go all the way home, I would have asked for my money back. They need a NEW MANAGER AND TEAM OVER THERE. This use to be the BEST CHICKEN SHACK EVER, NOW ITS JUST A SHACK. SMH.. read more

Went there for late night chicken. Was pretty good for a quick cheap impulsive chicken run. Service was good and food was delivered fast. As long as your expectations are realistic, I think it's just fine. read more

Anita & Geneva are amazing and deserve a raise. Went there for a late lunch and I received the best customer service I've ever received at a fast food location. Definitely recommend this Popeyes location! read more

Very disappointed !!!!!!!!!!!!!!!!!!!!! The chickens must have hit the zappo shrink machine !!!!!!!!!!! I kid you not the legs were about 2" in size. The wing was even smaller. Sorry won't be returning to popeyes, NOT WORTH MY TIME OR MONEY !!!! read more

Don't walk run! Get as many of those amazing strawberry biscuits as you can they are freaking amazing!! The chicken yeah it's better then kfc but gravy is ok fries are hit and miss but the strawberry biscuits fuuuuuuuuu amazing!! read more

Well.... the whole order was horrible. Tea had no ice. Asked for 2 things got a leg and thigh. Both pieces were dried out and dark yucky areas. See pic. read more

Popeyes Louisiana Kitchen - Disgusting piece of Chicken Combo (2 Pcs) - Chicken Wings Near Me - Tulare, California

The staff are friendly and welcoming. We had no trouble and we enjoyed the food. But the restroom are very dirty.

If I could give this location no stars I would. Ordered in the drive through @7:06pm. I just got my order at 7:45 when I was told it was going to be a 20 min wait. Everyone else in the drive thru got there order before I did that was behind me. I was very disappointed that the manager and assistants didn't even have the ticket for my order. This location needs employees or a better management team who wants a restaurant to be ran correctly. No sorry, or even a thank you for waiting. Customer service was horrible. Last time I'll be at the place. read more

Worst Popeye's location I've ever been to. The lobby was dirty even though there was no one dining inside. Upon approaching the counter we were never greeted we were flat out ignored. The staff bickered amongst themselves about orders made incorrectly blaming one another all while my husband and I waited at the counter. After 5+ minutes I told my husband we should leave. He wanted to wait. We finally placed our order and sat at the only decently clean table in the place. Our order was made quickly but that's because the mac & cheese was cold, red beans & rice were cold, the only thing warm was the chicken because it was all piled under heat lamps. This location should be shut down. It's unsanitary, employees unpleasant staff, and gives Popeye's a bad reputation. read more

Where to begin...ZERO STARS REVIEW This place needs to be shutdown. The customer service, cleanliness, food, ALL ASPECTS OF A RESTAURANT are FAR beneath satisfactory. All aspects...from the moment one walks in to the moment you walk out is a complete FAIL. I came into town and was starving. I saw there was a line for the drive thru so I decided to go inside. That's where the FUN began...I was rudely ignored for about 5 mins at the front of the line. Meanwhile, I saw disgusting movements from the employees. 1. The window order taker was buttering buns(burning buns) then rushing to take orders 2. One guy was frying chicken...ONE GUY!!! 3. There was two women assembling the meals... but who was taking orders?! At that point I felt so ignored and there was a line forming behind me so I spoke up and asked. The employee INSTANTLY called her manager up front to take my order.. I knew at that point I was going to throw away my food so I asked for a drink so I can take photos. Here ya go! --June 3rd 2021 and yes I have a case open they have YET TO RESPOND TO! read more

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I love this Popeyes ! I come from Delano about 2 times a month and I always stop here ! Now the last two times I've been ordering we got our food pretty fast from drive through but for some reason they always forget my chicken sandwiches Everytime I order those as well !? but it's all good !! My honey goes back in to let them know and he always comes out with our sandwiches! (: and the chicken is just soooo juicy and delicious!! I get tenders and my bf gets chicken sandwiches..... never disappoints! Chicken has been good everytime along with the biscuits and fries. Btw the biscuits are perfectly buttered and not at all dry. I love that, way better than Bakersfield 100% . THANK YOU GUYS for making our food read more

Popeyes Louisiana Kitchen - Chicken Wings Near Me - Tulare, California

TERRIBLE & RAW!!! Went last night with a group of friends and ALL 6 of our sandwiches were UNDERCOOKED!! we informed the staff of this and they told us they'd cook up fresh ones for us, once we got the sandwiches we left. When I got home I opened mine up, took a bite, and this shit was still raw all my other friends also had undercooked sandwiches AGAIN like boi wtf is that shit, how are u gonna fuck it up TWICE ?!? If I could give it 0 stars I would & while we were leaving the cook asked us if the new sandwiches were better, none of us had opened them yet so we didn't know but tell that man to learn how to cook because according to the rest of the reviews it's apparent he needs some serious help, like gah damn that's honestly embarrassing... very disappointing read more

Popeyes Louisiana Kitchen - Spicy Chicken Sandwich Combo - Chicken Wings Near Me - Tulare, California

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The employees are very rude there. They were really rude to my 11 yr old niece when she asked for the spicey mayo. She offered to pay for a side of it. They need training on social skills especially to be rude to a kid is horrible. My niece loves that place and likes going to get her food there after school. Even if people offer to pay for the sauce, whats the big deal. Its extra money for the company. Makes no sense. read more

I like this location. I've always ordered doordash and they have only messed up once. It's Popeyes, what can you really say? The chicken pieces in the sandwich are hefty and the flavor is on point. The price is cheap. I'm not sure how the service inside or in the drive thru is, but using a good delivery service has been a pretty good experience. Overall, I would recommend this location. read more

This store has the worst service ever. There is a girl working there on drive thru that literally looks like she wants to start a fight with you if you even look at her. Then the person on the cash register in the lobby is also the only one doing door dash orders. They will literally not acknowledge your are even there waiting. There was nobody in line in the drive thru and only one person helping people walking in the restaurant and there were a stack of about 8 DoorDash Uber Eats orders. No other employee jumps in to help the one drowning. Meanwhile the girl doing nothing in drive thru ready to throw daggers if you even look at her. Management should be embarrassed how this store runs their business. Anybody waiting whether it be a customer or door dash driver is not even acknowledged. I was not the only one that walked out and nobody working there even cares, guaranteed. This store does not deserve even 1 star but I have no choice. read more

We ordered drive through since we have dogs with us. They made a mistake with our orders. Instead of getting a spicy chicken sandwich we got a plain sandwich. I decided to go in the store instead to get it change because there was a long line in drive tru. I explained the situation with one of the workers. He didn't understand what I was saying so the manager stepped in to help us. I really appreciate this. The thing that made me put 1 star is another worker who was drinking water in the working station where people could see her. I am not sure if she was on her break or what. She was listening to my complaints which is none of her business. Then she rolled her eyes at me, turned around and shook her head. I was not even rude or anything when I told them that there was a mistake with my order. With her action I would have given them zero if only I could. read more

Pretty long line for the drive-through good control for the Covid only allowing five people in the store at a time and enforced it OK Customer service disgusting kitchen flour everywhere food everywhere old built up crumbs on trays when they were taking out the new chicken. My overall rating is a two star because of how dirty the kitchen was read more

Popeyes Louisiana Kitchen - The kitchen was so dirty - Chicken Wings Near Me - Tulare, California

I am giving a one star due to the cleanliness of the restaurant and management. This place was packed last night about 6pm on 8-24-19 and had my husband not wanted their new sandwich I would have walked out. The food was good however everyone ordering to go cane back because something was missing. I got home with mine to find my biscuits were missing. The cashier LOVED HER SHES A KEEPER!!! She apologized for the wait and was sincere about it. There was only one cashier staff busting their butts off and a Supervisors (I think they called her CoCo) that walked around with a drink in her hand. She did not apologize to the customers for the wait she would help here and there but not steadily to get the lines down nor did she help clean up. My God when you see your staff working as hard as they were and you have the audacity to make yourself a drink and walk around them and not even pick up the trash a broom or hey offer them a drink or your customers waiting a drink you may not be in the right position. She could have come up and helped the cashier that would take a couple orders then bag up some food or she could have taken out the trash that was over flowing swept up the flower on the floor. Something more than drink your drink. Shame on you!! read more

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