We have purchased two vans from Used Car Superstore of Lisle. We have been satisfied with a good…read moredeal and good condition vans. We purchased Vans 9 yrs ago and 3 yrs ago. When we purchased the 2nd van we had a few hiccups which were taken car of fairly quickly. We did have to ask several times but in the end we were satisfied with the results. We have never had any problem with the van, only requires normal maintenance. We would give them an opportunity to earn our business again.

My VinFast F9 has been in the service department 4 of my 6 months ownership. That should tell you…read morethe whole story!

I had high hopes for this dealership after spending three days negotiating and finally confirming a…read moreprice. My salesperson, Robert, was super sweet, helpful, and attentive throughout the process, he did everything right on his end. I had already completed their credit application and was literally in an Uber on my way to finalize the purchase when I received a call letting me know the car had been sold out from under me. While I appreciate Robert's hard work, this experience highlights a severe lack of internal communication and basic professionalism across management and the sales team. Selling a vehicle to someone else while an active customer has an agreed upon deal, a completed credit app, and is actively en route is completely unacceptable. It shows a total disregard for the customer's time and money. If you shop here, Robert is great to work with personally, but proceed with caution because management clearly doesn't honor ongoing transactions or coordinate internally to respect buyers.

I took my parents, both seniors over 75, here to look for a new (used) car and we had a positive…read moreexperience. Brad was our salesman, and he was helpful, polite, and knowledgeable. We ended up buying the vehicle that we test-drove, and Brad helped make the process as smooth as possible. All of the employees that we encountered there, including the finance department, were courteous and willing to work to meet my parents' needs. We are happy with our purchase and our overall experience here, and confident that if my parents have questions or concerns that they will receive the support that they need.

Bad customer service not once but twice, never would have purchased the truck if I new it was a…read moreLemon. Plus plates did come with it, first car dealership I went to that order plates or title transfer

I dont think ill ever buy anywhere else. We recently got into an accident, and our car was…read moretotalled. We only had one car and had very busy schedules, so we had to get another car fast. My dad bought his car here over a year ago, and it was very reliable and still runs amazingly for an awesome price. Brandon was so great to work with. He worked with us to get us and our baby girl back on the road . We are working on our credit, but had 2500 to put down and he got us in a really great car fast. They do everything in rheir power to make sure the car is in mint condition when you buy it. Im so incredibly grateful for his help and so so so happy with our car. Like i said, i dont think ill buy anywhere else. 100% reccomend!!

No different than a corporate mega bank. Loan approval is cookie cutter. I was rejected for an auto…read moreloan though I had substantial assets. I was approved at another credit union that understood the whole picture of my finances. Steer clear. DuPage Credit union is just Chase with a different name.

We are done with banks!! We are moving all our financial business to Dupage credit union. No fee…read morechecking and quick turn around on auto and personal loan applications. The moment we walked through the front door people were ready and happy to help us. We worked with Kelly Cleary. She was professional, efficient and kind. She helped us set up our accounts, banking app and bill pay and in no time we were back on the road and on our way home. We received emails and a follow up call the next morning.

No better than a commercial bank and at least commercial banks are honest about what they are…read more Nothing but greed drives their decisions. If you need debt consolidation you'll find no help here even if you're right side up and fully current on all your bills and mortgages. Pick a national bank so you can access your money anywhere in the country or globally. No longer any benefits to credit unions.

Applied for HELOC..denied, .didn't matter to me. I giving the review based on my experience through…read morethe process. Very poor communication. My e mails and phone calls were ignored. Left hanging for a response for OVER 2 months. So if you find yourself attempting to communicate with Matt Firmature..expect an unprofessional. Mk

I went to the Burbank location but conveniently for them, there is not many places to leave them a…read morereview for that specific location. So I was called by someone named "Jimmy" who talked me into booking an appointment for today. I told him the reason I hadn't been in there was because I couldn't afford an expensive Uber ride there and then back if I didn't get approved. He said, "we already got you approved and I have ran all your information already". I told him I spent over $600 on Ubers/Lyfts last month. He said, "that is crazy! Do not worry, we will definitely get you in a car". I told him I cannot afford to waste time and money because I need this money to get to and from work. He said he would definitely have me driving off in a vehicle. I said, did you see my credit and history? He said, "we have seen it all. We just need you to get in here and we will have you driving off in a car". He guaranteed me that as long as I got there, he would have me drive off in a vehicle. Well here I am, spending $55 dollars to get home after spending $50 to get there. And no car. They wanted $2500 down. And most of the cars they had were worn down and some had bullet holes in them. I am so devastated and I do not even know how I am going to afford to get to work and back for the next 2 weeks. This was the cruelest thing I have ever went through. To have someone use my weaknesses and struggles against me to get me into a store and then not even help me. DO NOT GO HERE! They will tell you they can help you and that you are approved and then turn you away if you don't have thousands of dollars to put down. Even after telling you that you won't need a down payment. I AM REPORTING THEM TO THE BBB IMMEDIATELY.

Went in to purchase a vehicle for my son. He had money for the down payment and the vehicle he…read morewanted the salesperson said he needed an additional $700. Three weeks after he had the vehicle it stopped and we had to get the car towed. 2 weeks after that it stopped again and my son purchased a new battery. They claim to do a 17 point inspection on vehicles??? Called the manager to get reimbursed for the battery and here we are 2 months later still waiting on the check. Now I'm going to file a complaint with the BBB. I will never ever purchase another vehicle from this place and never would I recommend to a friend or family member.

Zone Motor's Chicago at 525 W Fullerton Ave, Addison, IL 60101, the experience was absolutely…read moresmooth and pleasant. The sales associate Ray and Joe were very knowledgeable about the vehicle. He explained everything about the vehicle that I didn't see at other Mercedes dealers that I had test driven at. Not pushy, or aggressive selling but confident and gave us our space and let us make the decisions under no pressure. They gave us the time to decide and encouraged us to explore and research. I didn't get this experience anywhere else. The buying experience was smooth and very nice and the sales person's Ray & Joe got us a good deal. This is a great place to buy a Mercedes. No high strung, bottom line aware aggressive pushers sales and service guys here. Just normal, knowledgeable, and regular people who know a lot about Mercedes. I am happy to say that I was pleasantly surprised at how my interaction and sale went. We got the deal done and we were in and out quickly with a new car. Fantastic customer service. I highly recommend Zone Motor's Chicago and will be a loyal customer. Thank you Ray & Joe for such a welcoming experience.

I have been trying to get some one to respond to my E-Mail…read moreAs i have told them several times at this time i don't have a phone I live in Nebraska i am interested in buying a car listed been sending E-Mails for 7 days no response So until i get my questions answered and see some photos then i give them a 1 star They won't even tell me if the car is still available

They're disorganized. Not good in customer service. Communication to customers is haphazard. They…read moreseem to have been very good once but standards have really slipped.

I got my car loan statement in the mail and it appears that they signed me up for a savings account…read moreI never asked for with a $5 balance in it. Also, John Carbone told me that if I make two separate payments on the same day, the extra payment would go toward principal so I did this. it did not apply the extra payment towards principal.

Farah good Very nice and good…read more I called. She answered all the questions over the phone. She got the vehicle ready and closed the deal in 40 minutes.

Purchased a pre-owned Maserati with them in May and had a good experience, gave me fair financing…read moreand put new tires on. There was a descent dealer fee but the correct type of tire was put on new. The salesperson Amar was patient and helpful and managed to get the CC fee waived when I needed to charge my down payment. Overall quite satisfied and love that I found the model I truly wanted at a great price.

They arecoutious but I don't think that they are honest. I got ripped off by them they overdrawn my…read moreaccount and wanted me to pay.

I have been working with Numark for about a decade. I have never had any issues and have had a…read morephenomenal experience with them everytime I have gone in or needed assistance with something. They have been great with accounts, loans, and a HELOC. I highly recommend!