I highly recommend this O'Reilly store for your auto parts and supply needs. I went there today…read morebecause my headlights were out and the assistant manager, Manny was extremely helpful. He went above and beyond to make sure I had safe working headlights. He was professional and courteous. I like doing business with people I trust and truly want to help. Manny was that guy. I have been to this store many times over the years and have never been disappointed.

Well... the website says they'll price match. I showed Nic the price for in store purchase in…read moreWalmart. The item was in stock and available. Nic goes and talks to the manager. The manager says they won't price match Walmart. I had to leave out of principle. I was about to spend around $100 too. That's too bad. I really liked this place too. Welp... Walmart and Auto Zone it is.

I have been needing wiper blades for several months for my Audi Q5, dropped into this store to see…read moreif they had ones to fit. Not only did they have them but they were on sale, yay! I asked Lane, the gentleman helping me if he would mind "popping" them on for me and he was more than happy to do so. Turns out this was not as easy as it looked, they are like a Lego project- took awhile to figure it out but he got it done and was so nice about it! I was very impressed how helpful he and the other employee there was! Thank you both so very much! Napa rocks!

Honestly, this Autozone has some of the best customer service I have experienced at any Autozone…read more I came here for some winterizing products and they were more than helpful. They even checked the back store room for some of the things I needed and they found them!

That manager helped me and had such an attitude that I would prefer NOT to go back…read more Someone needs to explain to him that people who come Into his store are there for help not to be treated like 3rd rate trash. I personally have been in the auto parts industry for over 45 years and this person was rude, with zero empathy. I can't imagine why anyone would go in there after being treated so poorly.

Their online payment system was offline on 11/8 amd 11/9. I was wanting to use the online price…read moreand a 20% promocode. So my cost was 311.00 versus 505. Nope cannot honor the online price unless you pay online. Well your system isn't workimg cannot help you. Well your right I will never use NAPA again.

Been going to this location for a couple years now. Service and selection are quite good, but one…read morething to note. Some slow moving items kept in the attached distribution warehouse may not be in like new condition. Bought two chrome plated Carlyle sockets on separate occasions, both had some surface rust on the interior. Once received a 20+ year old can of marine spray lubricant. I even went to the CRC website to learn how to read date codes. For any high volume items, the store is great, especially when they have promotions.

Great Experience at Grapevine Golf Cars North Lake Location Texas …read more Jackie Spivey was great sales person ,no pressure gave me all the facts about the different models & brands as well as parts availability. I purchased a Denago Rover XL 2025 ,after careful review.Great Cart solid powder coated aluminum frame big plus just like Club Car frame ,Denago has many features!!

The WORST customer service ever. Twice now we've looked at buying a $20k cart from this company and…read moretwice been disgusted at the attitude of their staff. First time was while they were at a Robson Ranch event and the fellow dismissed me and told me to have my husband come and speak to them rather than talk to me. Not only did that attitude belong in the early 1900s but I'm the financial source of funds for the cart so I don't need a husband to speak for me. Second time was today when we stopped in their Grapevine location, asked about a very specific four-forward on their site listed as available, were told they didn't have it and as we started to ask if they had another, the lady just picked up an inbound call and started talking to them rather than focusing on the customers literally standing in front of them. Their sense of entitlement and deep lack of respect for customers is absolutely the reason they are avoided by so many and have such a terrible reputation. Avoid at all costs until you want to be treated like dirt on the bottom of their shoe.

Just bought a new RDX at Grubbs Acura. I have used their service center for years for my older…read moreAcura and have always been happy with their work. Everyone we met at the dealership was friendly and professional. They found the exact car I was looking for in short order (going to get it in 3-5 days). The process was smooth, straightforward, and I feel we struck a fair deal. I highly recommend talking to them if you're looking for a new vehicle.

The second star is only for my Salesperson, Mike, being a kind soul. This place gave me the ick,…read moreotherwise. Very used car dealer vibes where they care more about the money than the customers needs. I had inquired about a certified pre-owned Acura, and stated a cash offer via email that was told "didn't seem unreasonable" when emailing back and forth prior to driving across DFW to see the car. It was only downhill from there A few specific things that stood out: I corresponded with Mike throughout the day and gave approximately 30 minutes' notice that I was on my way. Upon arrival, I waited roughly 30 minutes while the vehicle was located and the battery replaced. Given that I had clearly communicated my arrival time and the specific vehicle I was coming to see, this delay immediately made me question my decision to leave work early and drive from West Plano to Grapevine through DFW traffic. Most concerning were the aftermarket fees presented, which resulted in significant sticker shock and a feeling of deception--particularly after my stated cash offer had been described as reasonable the night before. I had also explained that, due to plans to relocate out of state, the Dealer Prep with Lux Membership (a whopping $2800 add on!) was unnecessary. I reiterated my all-in, out-the-door cash offer and was prepared to take possession of the vehicle if we could agree on that number. Instead of removing the Lux Membership, I was presented with a revised quote that removed my "down payment" and resulted in a higher total amount to be financed, followed by involvement from another sales representative asking how the dealership could earn my business. At that point, I felt unheard, unappreciated, and--quite frankly--treated as though I could be taken advantage of financially. Perhaps I am accustomed to a different caliber of customer experience, having previously done business with Park Place Volvo and Goodson Acura. My visit here felt no different than shopping at any other used car dealership in the DFW area, where the numbers seemed to matter more than the customer.

I recently came into this particular Napa store because it's literally right down from my job. I…read moreran in on my lunch break because my car had popped up a check engine light and I wanted to get the code read by the little machine to see what was causing it to come on.... The store had 1 and I mean 1 other customer in it and 2 and I mean 2 guys at the counter. I got to wait for the one customer to be helped and then I proceeded to tell the man that I needed my code read with the little machine... He came out to my car and after a minute looking clueless found the hook up and had me start up the car... He told me the code was p2716. I asked him could he look it up. This @$$hole said he didn't have time to explain to me what the code meant... REALLY!! Listen you old, grumpy, cross-eyed crabby patty go get another job then! Ugh I won't be back ever...

THEY MOVED OFF Freeport and Bethel...Just north of Hard 8 BBQ! Still great service. Would have…read morecost me over $500 to get the splash guards replaced...they were all hanging down and jacked up....this is the second time they have inserted pins in for me...no labor charges...took 5 min...$5.50! WHOA! THANKS NAPA COPPELL!

I got in a bind and I was at the Mac SportsCenter with a dead battery. They were willing to bring…read moreme a battery and help me out!!! Very friendly very very helpful. I've never had any problems with any AutoZone. This one I especially recommend for their customer service!!

Used this location a couple times now. Friendly and helpful service. Answered all my questions and…read moredid free battery test.

This company make the best 12v battery charger I have ever used. The customer service and warranty…read moredepartments are outstanding! My charger works on my car, bike and boat! I'm super happy with it and they have a adapter that will charger 4 batteries that I can wait to get my hands on!