I contacted the dealership about a used car they had advertised. Steve Rotonda answered my inquiry. Steve provided fabulous service and was a great communicator. By far the easiest car purchase. The car was fairly priced and when I picked it up the detail job was fabulous making the car look even better. Thanks to Steve and Porsche North Scottsdale for a great transaction read more

Following Porsche North Scottsdale's public request that I contact them directly regarding the undisclosed prior damage history on the 2018 Cayman GTS I purchased, I promptly emailed GM Brad Levine privately in an effort to resolve the matter professionally. Several days later, I have still received no response or acknowledgement. Unfortunately, it now appears the dealership's public concern was more about saving face publicly than genuinely doing the right thing privately. When a serious undisclosed damage issue on a premium vehicle is raised respectfully and directly, most customers would reasonably expect at least a response. The silence speaks for itself. Consumers spending their hard-earned money deserve transparency, accountability, and professionalism. I would strongly encourage anyone considering doing business here to perform extensive independent due diligence before relying solely on dealership representations. read more

So thankful for Michael and the quality work here. I know I could pay less at an independent repair shop but just not the same. I know what I'm getting with Porsche parts and mechanics that just work on Porsche. read more

The. Best. Service. Center. Ever. Brand new, 48 service bays, with amazing lounge overlooking it all. Expanded to 48 means no need to wait 2 weeks to get in. The lounge seating is so comfortable with great snacks and coffee/ water/ sodas available. Apparently they don't mind if you stop by even without a service need, just for the coffee! read more

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Recently I had to take my brand new 2026 Panamera GTS into Porsche North Scottsdale for 2 very minor corrective adjustments on 2 occasions. I was assigned to Service Adviser Angela Mattix for both service calls. My experience with Angela was excellent. She was knowledgeable, professional and took the time to clearly explain the work that needed to be done without any pressure or unnecessary upselling. Her attention to detail and commitment to quality were evident from start to finish. I would highly recommend her to anyone looking for reliable, trustworthy automotive service. read more

What a magnificent place, absolutely breath-taking. I need a second key made. From start to finish, you are treated with respect by the employees. My service tech was Jeremy. He was respectful, really great attitude. He kept me advised on the status of my car. Great place. read more

Porsche North Scottsdale - My 2007 porsche boxster. I purchased it at Scottsdale Car Company.. - Car Dealers Near Me - Phoenix, Arizona

Took my Porsche in for a one hr diagnostic it stayed there for 4 weeks I had the most horrific terrible experience in a dealership since I started owning cars the technician try to be sarcastic and disrespectful and over price and quotes you for nonsense I speacifically told the car is not starting and I need to figure out why they misguided me few times and kept quoting me extra fees DONNOT USE them they over price disrespect you and discriminate the technician went to plumbing school STAY Away plus they give me the car back the most dirtiest ever they suppose to clean it These fools quoted me 63,000 ! But won't cost more than 400 for a fix Also went to pick up my part the sensor they mentioned the car needs they decided to send it back after I drove there , after they mentioned that I can go pick up the part The most unprofessional Porsche DONNOT use this location . Sales team and conciegere are helpful and some managers but that specific technician need to take a course in costumer service speacially when you work for a luxury vehicle dealership read more

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First time at the dealership! Michael from the service department was very helpful and professional.

I am in California, and was able to buy a car with Ken over text. He handled everything, tax title and licensing for us. They are used to out of state buyers. We Flew over to pick it up, and do the paperwork. Car was detailed and has a full tank of gas. Highly recommend read more

Excellent service as always. Highly recommend a great company that puts customers first. read more

Porsche North Scottsdale - Excellent service as always. Highly recommend. - Car Dealers Near Me - Phoenix, Arizona

Attn: Porsche Owners (IMPORTANT FACTS regarding PORSCHE SCOTTSDALE: I wanted to add a note regarding this review last year regarding Service Adviser Michael Sarantidis. We were "OVERCHARGED" approximately $1100.00 by his "padding" our invoice earlier that year when we purchased tires (4) and a couple of other repairs. Luckly, we had received pricing from Pete (Parts Manager) in the Parts Dept. prior to the service (unbeknownst of Michael), thus the attempt to "rip us off". When we brought up the discrepancy, he showed anger and ripped up the "padded" invoice. We believe this contributed to his "meltdown" later during our next scheduled maintenance visit. View our previous review last April: During our visits to this Dealership over the last decade, we always knew that we paid probably double for the service just to have the "Porsche Dealer Stamp" on our maintenance logbook. This practice will end today after the experience on 4/9/24 with them on our 996 Turbo concerning the Service Tech, Michael Sarantidis, who behaved in a totally juvenile and unprofessional manor with us. We left (1) inquiry on his phone asking about a "Video" that was texted to us which we desired to have Emailed instead. This "person" then proceeded to RAGE at us about being harassed continually for 10 years and he was "Fed up" with our calls. We bring (2) Porsches there and purchased (1) of them a few years ago. The General Manager (Dave Zoloto) saw this exchange with us in the Service Office and told (us) to "calm down" instead of taking the baby aside and disciplining him in private. He even witnessed me handing and Michael ACCEPTING a $40.00 tip and thank you card before the "Berating" from this jerk. This has been reported to Porsche Corporate, and we hope for some sort of "closure", if possible, with these heathens. We hope others see this review and visit another Dealership or Local Service Centers as we have. Dave and Dianna M read more

I always bring my vehicle to Porsche North Scottsdale because of Michael Sarantidis . He is by far the most professional, attentive, and caring service advisor I've ever worked with. Michael consistently goes above and beyond, and his dedication truly sets him apart. He's simply the best. Thank you, Michael Sarantidis , for your exceptional service. It's because of you that I remain a loyal customer read more

Service shop does not follow through. Doesn't return calls. Weeks turn into months. Terrible for a premium product to have inferior service.

Extremely disappointed with my experience at Porsche North Scottsdale. We are a long-time Porsche family (Panamera, Cayenne, 911 and now a 2024 Macan), but this dealership's service has been the worst we've encountered in over a decade. Our Macan was purchased brand-new on October 31, 2024. The very next day we found scratches on the clear coat and dirt circles inside the rear liftgate and window. They detailed it but gave no explanation. Fast forward 10 months: after returning from vacation (with the Macan on a Porsche Battery Maintainer, as we've always done), the car wouldn't start. AAA got it running, but it immediately threw multiple warnings- drive with caution, service required, park vehicle safely- and the steering became unsafe. We had to tow it in at our own expense. The dealership told us we needed an $800+ new battery and that it wasn't covered under warranty because we didn't meet Porsche's "recommended mileage" of 500 miles/month. We were literally a few miles short-because the car failed before we could take it on a planned trip. They are slicing hairs to avoid responsibility. To make matters worse, we were told we shouldn't use the cigarette-lighter adapter for the Porsche Battery Maintainer- even though Porsche sells it with that adapter. Their explanation: "Porsche needs to change that." Seriously? From the salesperson to the service advisor to the customer service rep, the attitude has been consistently arrogant and dismissive. Completely unacceptable for a brand that claims to care about quality and loyalty. We expected Porsche-level service. Instead we got excuses, blame-shifting and zero accountability. Do better, Porsche. read more

Much better experience the second time around! Brad Levine (the GM) was excellent in accommodating and rectifying my concerns. Brian was great to work with as well. read more

Now that I have picked up the 2 Carrera 911s that this dealership said I could not order or even own, I'm leaving a final and updated review. It all started a little over a year ago, when I contacted this dealership looking to purchase 2 new Carrera 911s. The color was an extremely important factor and I wanted paint to sample colors. The sales personnel (I spoke with a few different people) at this dealership that I dealt with told me that this was not possible. I was told I could not order such cars or even purchase anything they had in their inventory without a trade in. On top of that, I was told the trade in had to be a vehicle that was registered within the state of Arizona. I am no stranger to cars and dealerships. I have purchased multiple new cars throughout my lifetime and I have never been told by ANY car dealership (no matter what make of car) that I am required to provide them with a trade in registered within the state. Only at Zoloto's dealership, have I ever been told such nonsense. I was then informed that any car that comes from their dealership has a $10-20K markup above MSRP. I then started asking about the process to create a build to see what the process entailed. I was given the run around as soon as I mentioned that I wanted to create 2 builds. Not one sales person I spoke with could keep their story straight and couldn't answer my questions. They couldn't even tell me how long the list was for the builds! Any other Porsche dealership I've dealt with has been able to look it up and tell me how many other customers with build orders are on the list for the model of car desired by the customer. Not at Zoloto's dealership! I was told, "I don't know" multiple times when asking questions about builds. Not to mention the attitudes from the sales personnel here. I'm not the only reviewer here to mention rude sales people. They acted as if they could not be bothered to assist me, yet I clearly stated multiple times I was looking to purchase not 1, but 2 vehicles from them. There were a few follow up phone calls back and forth from this dealership and it was all the same. No trade in, no car and "I don't know." I don't know why any customer would put up with this! I took my business elsewhere and placed my orders for 2 paint to sample Carrera 911s. I went through a Southern California dealership. No trade in required and I created 2 builds. Overall, I would NEVER recommend Zoloto's Scottsdale Porsche dealership to anyone! Take your business elsewhere as I did and get what you want. Here, just a little over a year later, I have 2 paint to sample colored Carrera 911s (see attached photos). Not from Zoloto's dealership! My message to Zoloto and all staff of this dealership....the next time a customer contacts you stating that they want to order 2 vehicles from you, take them seriously. If you treat them the way you treated me, the customer WILL take their business elsewhere. ZERO STARS! read more

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Rude sales and service staff. Act as though they are doing you a favor. Sad that this is an acceptable business practice for their staff.

Purchased a Cayenne from Cole. Quick deal. Very professional. Finance guy was misogynistic but I can overlook that as the rest of the transaction went well. read more

I'm so terribly disappointed!!! I brought my 2021 Cayenne S for service and was completely rushed upon arrival. I told the young man that I just drove 3.5 hours and that my vehicle was going to be there for several days as I needed to gather my stuff and thoughts as I had an early morning flight. He kept repeating himself that he could take me to the service person. I told him I'd find my own way as I needed to inspect my car for all of my belongings etc. I did get help with an uber paid for by the dealership and that was great. I was gone 3 days and on day 2 my husband paid with our CC over $2,400 for the work. I returned on day 3 to pickup my car with a screenshot of receipt of payment. Cashier repeatedly told me that our CC payment was the only one declined for the previous day so I called my husband and no--it was on our CC. Super embarrassing especially since on our end, this charge went through. The young lady said she had no manager to ask for help and couldn't release my car. I needed my car so I paid again and figured I would rely on the CC to straighten out. The girl told me to find a guy with a red or black shirt to get my car--what the heck is she talking about? I went back and asked where I was to go and she said she didn't know. I do think she knows but she did start helping the customer behind me and didn't care to help me. Somehow I was dinged as a customer with 'the declined credit card'. Which is not true. Went through twice. Our CC company said that one of the charges was reversed by the dealership. I then saw my car go across the front of the dealership so I walked outside and it was nowhere in sight so I walked around for a bit. Still unable to find it. We have brought in our 911 and Cayenne both here a few times and all the other times someone made sure we got our vehicles back. I walked into the service bay and they were not listening. Completely dismissive. I finally got pointed in the right direction to get my car. No help or respect. No one walked me to the car or asked how I was or if I had questions etc. I was promised some additional information on a repair that wasn't able to be done and didn't receive that information. I had to go back and ask for it which is human. They forgot. I did get that information. We will be going to Chandler or Glendale and when it's time for an upgrade, we won't do business at Porsche North Scottsdale. It is a good business if you expect high prices and zero customer service. They couldn't even do the basics of getting my car safely back to me or directing me. Maybe I'm crazy, but paying twice for repairs and not receiving any concern for getting me safely to my car are basic business practices of a car dealership let alone from Porsche. My cc in the end only had the one charge of $2400 but it wasn't declined. I have proof and that's not how we handle our finances. I agree with what the other person said 'do better Porsche!' read more

Went to look for a Taycan for my wife. Met with a super-basic Karen sales lady who knew very little about the car and would t let us test drive one and suggested the car was too powerful for my wife. 1. The saleswoman acted snobby 2. She didn't know anything about the Taycan 3. She was uninterested in helping my wife decide if electric was the right choice for her -- she's used to driving her G63 and my M5 and likes fast cars but hates filling up at gas stations. Long story short -- walked over to the Ferrari dealership who happened to have a 2022 Taycan 4S for sale and made a deal with an amazing salesman -- who's now searching for a fun date-night car for us. This will be our third Porsche but glad we didn't give our business to Porsche North Scottsdale and their uptight, uninformed staff. read more

Porsche North Scottsdale - Ferrari North Scottsdale hooked it up with a 2022 Taycan 4S Cross Tourismo - Car Dealers Near Me - Phoenix, Arizona

I can't tell you how happy I am about purchasing my vehicle from Porsche North Scottsdale. It was a dream. Everything was completed through my awesome salesman Dave. Dave and I did mostly all of my transactions through email and iPhone. Once I walked into the all glass sales room my car was detailed and waiting for me. I meet the MAN (finance man) I signed my documents on a laminated glass top desk similar to an iPad. All of my signed documentations was saved on a data key drive. No paper... No killing of trees! Dave went above and beyond trying to get my license plates on my car. He was truly awesome. I will definitely get another car at Porsche North Scottsdale. read more

After months of searching this tough market, Brian found a Porsche with my must haves. This was literally the best car buying experience I've ever had. Amazing service and fantastic communication. Bob in finance made things quick and easy. Thank You both for helping make my dream car possible. read more

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Fortunately for this dealership, zero stars is not an option. My wife has been asking me to get here a Porsche Taycan for sometime now so I decided it was time. I reached out to this dealership and they informed me that they had none for sale and all of the vehicles coming in were already sold. I thought "great", I can understand that. But then I decided to ask how long the wait time is if I order from Porsche. All of a sudden they have some "builds" For the dealership that they could work with me on and here is their official response: Thank you for the inquiry on the ever so popular Taycan's recently debuted. We just received a few extra 2022 Taycan's to build for the next two months and would be more than happy to conduct business with you. Because of the inventory shortage Nationwide, the premium would be 20k over MSRP and you would have to be a resident of AZ? $20k over MSRP? That is absurd! They are totally taking advantage of Covid conditions and their customers. Imagine trying to buy food for your family and the store says it is going to cost triple if you want your groceries. Shame on these guys! We went to Mercedes Benz of Scottsdale and ordered a new vehicle and didn't have to pay anything over MSRP. Unbelievable is all I can say. Stay away from Porsche of North Scottsdale! read more

Can't say "Thank you" enough to our sales person Steve Rotanda and the finance guys at Porsche N Scottsdale !!! Even though my daughter bought a used car and it was not a Porsche we received stellar service. We told them what we wanted to pay monthly and they made it happen. They found an agreeable interest rate and every question was answered . Steve kept both myself (in another State) and my daughter informed along the way and if he was not available he made sure someone else was. One of the best experiences buying a car !! Great job Porsche North Scottsdale read more

I'm not the typical looking customer (old men with white hair) that stopped into this store, and Kevin was super helpful. He answered all my questions, and even offered to take me out for a test drive. Kevin was really nice even though I wasn't quite ready to make a purchase, yet. When I do decide to buy a Porsche, I will definitely come back and buy from Kevin. read more

I bought my Taycan turbo here. I love the car but they misspelled my name during the car set up & despite me following up with everyone they told me I could fixed it is still misspelled on my dashboard so every day see my misspelled name. Today I picked up my car from service and it was absolutely filthy. This is what it looks like. You would expect more from a luxury dealer. read more

Porsche North Scottsdale - Black Porsche after service covered in dirt. - Car Dealers Near Me - Phoenix, Arizona

My husband and I have worked/purchased with AJ Anand in sales three times now and our experiences keep getting better. His passion for what he does shows and he is always 100% honest with what benefits his clients. Thank you again, AJ! Robert in financing was amazing was well. This was our first time working with him and he made the process quick and enjoyable! read more

Porsche North Scottsdale - Car Dealers Near Me - Phoenix, Arizona

This is a follow up to my earlier review I did meet with the general manager David Zoloto First he did return my call after I left him a note to call me. It went to my other line and didn't know he called. Aside from that the meeting with him is not productive at all. Basically it affirmed everything I have said in my other review because the egotistical behavior and the narcissistic control of the dealership shows very clearly when you speak with Dave Zoloto. He was very angry because I told the truth about his dealership and his treatment of the customers. His direct words are (it is a privilege for the customers to be able to come here and use our services in this dealership) His solution is any Customer including myself and my family or any one I know can take the business elsewhere. I asked him to put that in writing or an email he refused. He said he will not write that'. His prejudices Shows very clearly when you point out the truth of how horrible this dealership is Operated. After spending 15 minutes with him obviously you'll realize this is a misinformed disrespectful person. I do hope he improves himself because it's very sad to run down a dealership like that simply because they have a lot of wealthier customers in Scottsdale. Although this dealership is only minutes from my work and my house it is very obvious he doesnt respect or value any customer who is seeking the truth to improve this dealership. Save your time and money and go to the CHANDLER Porsche dealership. You will be treated a lot better with more respect as a human and a loyal customer. As you can see from the other reviews, there are multiple customers who are very dissatisfied and have already Uncovered the problems, obviously starting with this general manager Zoloto who does not value his customers. This could have been easily solved but because he does not like to hear the truth about his management style or how he's treating the customers. instead he will use his narcissistic personality to control selling cars, cars that he does not own. Hopefully Penske ownership can review some of these and learn what kind of person he is. read more

Compared to other dealerships this one doesn't have good service - they left my window washing fluid empty and something seems to go wrong after my last 2 visits there (oil change and miles check in) - use at your own risk - seeking good service elsewhere now read more

Went to test drive a Macan S with an eye to ordering. From the moment we met AJ, the sales associate, it was clear he wasn't interested in doing anything other than getting us out the door - with or without a new car order. Pulled up the S to test drive: no walk around, no discussion of features, and then proceeded with, literally, a 10 minute test drive around the block. When I mentioned I didn't care for the available wheel options he gave a lecture on why we should like them and why aftermarket wheels could ruin the car. When asked about the order process, he told us $5k down for a nonrefundable deposit - when based on research is not the norm (initial deposit refundable until the build lock date). This experience was everything it shouldn't have been and reinforced the sterotype of the snobby Porsche salesperson who couldn't be bothered to spend the time to sell a $100k vehicle since it wasn't a 911. read more

This review is for their service department. I would give zero star if I could. I went in with my Cayenne for a service and of course when I called in, I requested for a loaner. But once I arrived, they told me they didn't have any loaner available and had me go to Enterprise. So after waiting about 15min in the waiting area, they drove me down to Enterprise, where I had wait additional 30min to get a Nissan Versa. Not to sound like a jerk, but a Versa? Well, I had errands to run and things needed to be done, so it had to be what it is. Porsche of Scottsdale, please don't sign me up for an appt saying that the loaner will be available and set me up to this next time. Please. read more

My first visit with my new Cayman was wonderful. Prompt professional service to the end. Got me in a 1 day Porsche Macan S rental which was comped by Mark my service advisor. Thank you! Picked up my vehicle in the afternoon. It was washed and detailed the way I like it. I'll be back for my next service moving forward. Worth everything cent. Definitely a Tiffany level experience. read more

Porsche North Scottsdale - 2022 Porsche Cayman. - Car Dealers Near Me - Phoenix, Arizona

What's not to like....... It's Penske!! Awesome service and my service advisor MARK is awesome. Best that I have had and I'm on Porsche number 13. Could not be happier with service. David the GM is nice and polite. Love the loaner car program and highly recommend using for service. Bought my car before I moved to Scottsdale, but would recommend. I do not know any of the salesman. read more

Porsche North Scottsdale - 2017 991.2 - Car Dealers Near Me - Phoenix, Arizona

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It was time to trade in my Lexus for something different, so I started searching for my next new car (considered BMW, Maserati & Mercedes). Porsche North Scottsdale had a good inventory & an excellent web site which I used to narrow my search. I found a couple of Cayennes I was interested in & made an appointment. Mark Seiffert was my adviser and he was very knowledgeable about the Porsche brand and its vehicles. Mark answered all my questions, explained the features and settings for the vehicle (there are many). I found Mark to be very personable and was a pleasure to work with. The dealership is very nice & clean and all of the employees were very friendly and helpful. The Cayenne is a significant upgrade when compared to the Lexus RX450 it replaced. read more

Porsche North Scottsdale - My new daily driver - Car Dealers Near Me - Phoenix, Arizona

Like many reviews on this dealership, add my wife and I to the list of "can't believe how rude and ill mannered the salesperson was we met this morning". We were looking at a Carrera coupe out front this morning, while looking at the car a salesperson came over with another couple and pretty much gave us the bums rush to get out of the way, no excuse me, no someone will be with you, just proceeded to step in front of my wife as if she didn't exist and started showing the car to this other couple, behind him as we moved out of their way was another " salesperson" who I proceeded to ask some questions to about an Audi that we had looked at and if Porsche and Audi we're sharing engines and other parts ECT. I was about to ask what would be the difference between the 90,000 Audi and the 120,000 Porsche, my questions seemed to annoy him profoundly and instead of explaining why we should pay the additional 30,000 he rudely told us to go get the Audi. WHAT A PRO. I asked him at that point how the hell do you sell any cars and left. Be assured we will never return. We are starting to get the idea we will not buy a car here in Phoenix as we have had more than one less than ideal interactions with Phoenix area car dealers. read more

Unfortunately, I didn't have a chance to even make a purchase. I was already met with attitude. Kevin Campbell tried to make me feel like a peasant because I came in with a trade that was not a McLaren or a Bugatti. Typical north Scottsdale attitude. I'll be taking my business somewhere else that doesn't think they belong on another planet. Unacceptable attitude for that caliber of dealership Thank you so much. read more

What a great dealership and fantastic sales representative. Kevin Campbell was thoughtful and thorough. He went above and beyond and was always responsive. I love my new America and this is the 11th Porsche I have bought from a number of dealers across the country and I can honestly say this was the best experience of them all. Thank you Kevin for making this a great experience read more

Have purchased three Porsche's there and the last time (October 24) charged my account for items after purchase...I decided not to do the work and those monies collected, $2700+ have never been returned to my account. Now take this into consideration folks: I've spoken with the manager and my sales person and left the finance person, Robert B., five messages plus one more message from a "Bob" and for some unknown reason, no ONE has ever returned my call nor taken this into consideration! The latest new Porsche was in an accident :( not my fault and any more Porsche buying will be done in other dealerships...Chandler, Tempe, wherever there is someone who "hears you" and "answers you" as they have left my husband and I in limbo and we have no idea why! Bye, Bye North Scottsdale....if you're reading this, choose wisely and go elsewhere. Once the purchase is made they don't want to know you. read more

My wife and I have decided that we would like to own a Porsche Macan S as our next car, but the amount that this dealership offered us, on the trade-in value of our 2019 BMW X7, was $3,000 less than the next lowest offer that we received from competing dealerships, and they refused to budge from their unreasonable offer, even after being informed how far off they were. They then informed me that they would only sell me a 2022 Macan at $10,000 over the MSRP!!! When I informed them that their offer was a non-starter for me, they "sweetened" the deal to "only" $7,500 over MSRP! Lol! I counter-offered by insisting on the $3,000 more for our trade-in but told them that I was willing to go $5,000 over MSRP for the Porsche (yes, we want the Macan bad! lol!), but they told me that they couldn't do that. I asked if their competitor in the Valley was as unreasonable as I felt they were being and was told that they likely would be. Thankfully, that turned out not to be the case! I drove home from the North Scottsdale Porsche dealership and called the other on the phone and was told over the phone that they would give me the $3,000 more on the trade-in AND would sell me a 2022 Porsche Macan S for MSRP! I didn't even have to go down to the dealership and haggle! They just wanted to see our car, to make sure it was as represented. I drove down there, showed them our car, and had a signed deal within 30 minutes of my arrival! Their dealership seemed newer, cleaner, more spacious and nicer, and the demeanor of the salesman and sales manager were much more pleasant, genuine and professional, as well. The difference between the two dealerships was really quite dramatic to me, and I also ended up saving myself $10,500 by buying our Porsche Macan S from them! My only complaint is that I didn't start there and spare myself the aggravation of the negative experience I had with this dealership. It was wasted time and wasted energy for me. read more

The salesman was extremely rude and refused to have any form of customer service values. He stared at us for a minute before finally acknowledging us, we asked to see a cayenne and then he rudely said "they're over there" and then when we said "we'll show us then" he got all upset. Extremely sad coming from such a luxurious brand. read more