He was amazing. He came to my place, got my laptop working super quick. He knew exactly what he was…read moredoing. He was fair with his pricing. If I ever have another issue this is who I am going to call. I'm a flight attendant so his fast and efficient service was exactly what I needed.

Thank you for the assistance with IT issues that solved all of my security concerns and problems…read morewith Microsoft account.

My second visit here and it all went smoothly. The most I waited was 5 minutes. The receptionist…read morewas straight to the point and answered all my questions. I definitely recommend this spot.

I've been going to Absolute Investigative for about the past decade of my life for various reasons,…read morebut mostly fingerprinting purposes to fulfill ATF requirements. Absolute Investigative is a reputable company that I plan on continuing to do business with, however today I am writing this review to illustrate one of the most negative business experiences I've ever had. The experience has very little to do with Absolute Investigative and everything to do with a specific individual working at this location. I normally go to Bel Air or Towson Absolute, but because I was in the Essex area and I've never had a poor experience at any of the other locations I figured I'd get my fingerprints done at the Essex location. In order to specify who I am writing this review about... I was at this location on 6-June-2022 around 4pm and there were two employees working. One was a younger female who was in training to learn the job. The other employee was an older female with a nose ring who seemed to be the senior employee on duty. This is the individual I am writing this review about, I will refer to her as "the manager". The younger female helped me at the front desk when I arrived, she had a multitude of questions while I was at the front desk that she asked the manager. The manager never got up and answered all questions from behind the wall, refraining from getting up for just about anything. I had to get 4 fingerprint cards done today totaling $100, which for me is a fair sum of money to spend. The female in training didn't know what she was doing. This was apparent to me when she tried to use the black piece of plastic designed to hold the fingerprint card in place as the ink pad. After finding the ink pad she messed up the first card by fingerprinting the wrong hand. ALL OF THIS IS FINE, the problem to me is she obviously wasn't receiving any training from the manager. More-so when I asked the younger female to get a new card the manager grunted from behind the wall that I'd have to pay for a whole new card. She made the younger female put "white-out stickers" over the fingerprints that were done in error. I asked several times for a new card, however every time I was talked to like an idiot for wanting to do so. In my defense when you pay $100 for fingerprint cards (which are just pieces of paper) this is a small favor to ask. These cards accompany tax stamps worth hundreds of dollars that go to the ATF for review, so if they get denied due to inadequate printing it is a costly mistake that I don't get informed of until months after submission. If I had to sum up the "manager" discussed above I would use the words lazy, disrespectful, and unprofessional. I WILL NEVER go back to the Essex location due to this employee. I WILL go back to Bel Air and Towson Absolute in the future. I warn those who run the Absolute Investigative business chain and potential customers planning to visit the Essex Absolute about this employee. Her lack of professionalism when handling customers is disgraceful. Moreover the inadequate leadership and utter lack training that she was giving the younger employee was sad to me. It is one thing to be a low-life yourself, but when your toxic leadership and attitude stagnates fellow employees that is quite problematic. When it comes to a business that deals with sensitive information handling such as Absolute Investigative she absolutely not the type of person I would want associated with my business.

Wow. Upon buying a…read morenew house, we wandered to Gramophone to have a new TV or two installed. 1. The team was amazing. 2. The solution built for us is beyond amazing. Everything works perfectly, and they integrated several things that normally aren't found at home anymore (yes, I still have a LaserDisc, yes, I know in the age of streaming. I still have two record players, and yes, I am keeping them!). First off, they asked a lot of questions. That was awesome. Second, they cleaned up any mess in the house. Third and last, every component they delivered worked perfectly. I have one more home medical project when I get more unpacked. But I already know who I will call (and it isn't Ghostbusters) for that next project!!!!!

Excellent service for our home theater. Installed new projector and the picture is great. Lee is…read morevery professional and courteous.

I have 24 Toyota Corolla Cross and the said 23 would work. it did. outstanding. great price. what a…read moregreat company

I was referred to Glass and Mirror plus by my contractor. He told me that he has had many clients…read moreuse Glass and Mirror Plus and all were very satisfied. Nelson, beat all other estimates and did an absolutely amazing job. I am a extremely pleased with their service. I have multiple homes/rentals and deal with contractors all the time. It was so nice to have somebody strive for perfection. The project that I had Glass and Mirror Plus for, was enclosing a newly remodeled steam shower. The tolerance needed to be extremely tight. I could not find any issues and I am super picky when it comes to quality of work. Absolutely professional work. Overall, Nelson, and his installers Lee and Keith did an amazing job. It is absolutely a no brainer that I would use Glass and Mirror plus again for any future projects. I would highly suggest talking to Nelson before and shower glass project. He was quick to return an estimate and very professional. Definitely 5 star rating

We have been doing a lot of work on the home lately and hired this company to mount a large tv…read more They were one of the best contractors that have been in our home. On time, clean, and an expert. The install and service were excellent. I highly recommended hiring this company. Cost was significantly cheaper than the geek squad.

So he came back and fixed the tv to the appropriate hight. He also showed up when expected and I…read morewasn't home and offered to come back as I was in the er. So, all in all this situation turned out great. Worth 4 stars. Yes I'd recommend them now!!!!

Buyer Beware: company recently sold in beginning of 2024 to new owners, new staff except installer…read more Not same reputable company it used to be! This has been an absolute nightmare experience. This company has no idea what they are doing and the worst customer service. We are building a 4 season room and ordered 19 Weathermaster windows ($19,000). Series of events / dates: * Dec 8, 2023- contact signed, 1/3 payment ($6000) made. * Jan 8, 2024- windows measured and to be ordered, 2/3 payment ($6000) made. Contract said ~7-9 weeks completion. * Feb 26- received call from company, foreign person, saying measurements wrong and need to come/measure again * Feb 28- new measurements done, told the order form never listed what size/where the picture window is and which was tempered glass, questioned why not noticed before and was told they just saw wrong measurements looking at the order form. Expressed being upset my windows were never ordered and sat there for the last 7 1/2 weeks. * Feb 29- called office spoke to Donna complaining we were told windows would be another 4 weeks since re-measurement. Explained that my 4 season room construction (IE: completing entire inside of the room, ceiling, insulation) cannot be finished or even worked on until the inspector comes + see's the completed window installation that this setback is costing us time/money. Asked to have manager call us. * March 1-manager Alen D- called to tell us cannot do the 2 smaller triangle windows and would have to do 2 custom windows. Change order to be emailed. He said a different manager was on my job before but is no longer with the company and my order was just sitting there. Complained they dropped the ball and asked what they were going to do for us. Said he would speak to his supervisor and get back to us. * March 13: called left VM- said never got change order and Alen never called back. * March 18: called asking what is happening with windows was told they did not know and would call us back tomorrow. * March 29: called Alen- was told the windows are in and was going to call us today, scheduled installation date, will get a discount but still has to speak to his manager and will call back and supposed to email change order. * April 9- partial windows installed, they noticed THAT morning that 2 of the windows were wrong. Complained that why on March 29 when the windows came into their warehouse that no one from their company checks orders to make sure they are correct. Windows were also not padded at all (just loose windows/frame) to get from warehouse to my house (installer Rick was commenting was trying to use his own blankets/clothing to try to cushion our windows during delivery). * April 10-spoke to Rick (installer), he confirmed suspicion that the company sold and are new owners as to why we are getting the run around since January. Called to speak to Alen. Was instructed it would be 2 weeks to rush order 2 incorrect windows and would be TOP PRIORITY to get installed due to the mess up, complained that we never heard back from him before and that he always says he will get back to us and never does. He complained its hard to get a hold of his boss ... but will get back by Friday. * April 12: Alen called said most he can do agreeing with owner is 500-700 discount and will send over the change order. * April 24: called following up where the windows were and that change order was never sent - spoke to Austin - he said he would speak to Alen and call me back in 15 min - never called back. * April 25: Called Austin said he left voicemail w/Alen to call me. Spoke to Alen said the windows are in production still waiting to get and will probably come next week, said 700 discount will be sent over via email adding in details for lifetime warranty/no labor/materials/call fees * May 2: emailed saying we havenot heard yet if windows are in and sent edits for contract to Alen. Told company windows need installed by Monday as leaving out of country. Alen called and said windows came in an hour ago and tentatively lined up Saturday for installation. Alen will call back when confirmed. * May 3. Alen called back said waiting to hear from Rick (installer) but should be on for Saturday and he will send new contract. Rick called later that afternoon and said that it is supposed to rain Sat / Monday and will watch the weather and if clear will install. Explained leaving country on cruise vacation and needs in asap for inspector so we can move forward with finishing our addition. He said I do not need to be home to have the windows installed and it would be done next week. *****Rest of review listed under picture- ran out of characters

Custom sized replacement windows. Price was better than anyone else I called. Good communication. I…read morepicked them up and my guys installed them. My customer loves the windows. We installed two sets of large double hung energy star windows on two separate jobs for the same customers. They loked the first pair so well they hired us back to put in a second pair of windows by Weathermasters. Fabrication took about a month because they get many orders.

Movers did a great job, very quick but careful. The new place certainly had some tight corners and…read morethey made it work (even got a king sized mattress up a pretty small set of stairs). Best of all, I gave them a list of the items to be moved and they gave me a locked in price which was better than anyone else I had asked. Would definitely recommend.

Fair price and the crew was kind, but there were only two of them. As a result, the job took much…read morelonger than I expected. A large desk which had survived a previous move in one piece, five years earlier, was now broken and in pieces at it's arrival to this new home. My treadmill, which is really heavy, was left lying on it's side at my new home, instead of sitting upwards. Also, there were multiple scatches left on the walls of my new home along the stairwell.

We have been using CSU for over three years as our IT an technical support. The response time is…read moreimmediate. Their staff is knowledgeable and supportive. CSU has helped us update our systems, both hardware and software, and managed to keep us protected, with our offices both in the US and Mexico. I highly recommend them. We all enjoy working with their staff, it is truly a pleasure to deal with them.

I call Computer Services Unlimited "industrial strength" because the company's key attributes align…read morewith what clients prize most in technical services: It works as advertised. Done on time. Attentive customer service. Scalable services. Meaningful consultation. And with CSU, I'll add "surprisingly affordable." It is the only multi-staff vendor about which I've been able to say that. I've worked with many computer service vendors. Most have been excellent. When all the boxes are checked, CSU consistently ranks above the others.