Front desk manager is not helpful. Only pleasant if you're buying something. We would never leave…read moreour belongings here. No electrical or hose bibs. New places, but pricey.

Beautiful storage facility in Kitsap county. Brand new with great convenience, easy access, gated,…read moreonsite staff, and very clean.

Karl, the manager is amazing. He was very friendly and willing to assist with any questions or…read moreconcerns I had about my unit. The grounds are very well kept up and seemed very secure. Would highly recommend them!!

We rented a large storage unit from Sound storage and I have to say it was a great place to store…read moreour belongings during our move from out of state. Karl, who we dealt with, was very accomidating and understood our delema with needing a place to store two POD containers for a few days while transfering our belongings into our storage unit. our experiance with Sound Storage could not have been more positive. I rate it as a ten out of ten. In this day an age, it's rare to find such great service and kindness. Thank you Karl, you are a great person and I highly recomend that if some one needs a storage unit that they come see you. Again we could not be more happy with the servives you provided.

I stored my things here with no issues. I dealt with a woman in the office. She was great. I…read moredownsized my unit and everything was fine. I emptied my unit and wanted to close everything out. Suddenly the man in the office wanted to lend me a broom so I could "sweep out the dust" that's apparently the same color as the floor. He started mentioning all these rules I've never heard of. He said he would call me back to sweep out the unit if it wasn't done. Super creeper.

My mother had stored her items in this storage facility prior to moving back to California. She…read moresadly passed away earlier this year and we had to fly up to retrieve her belongings. We rented the truck, loaded it, and headed to the office to close out her account. Our first experience with Morgan the manager was when we were attempting to park our uhaul and he came out the office yelling that we were blocking things and needed to move. Key word was trying, we hadn't parked yet. Once we did, I went inside to close out her account. Morgan said I needed to sweep out her storage or he wouldn't move her out. I asked if he had a broom I could borrow to do that and he said no. I said ok. What is the fee if I don't sweep it out as I couldn't bring a broom with me on the plane? He said "I will charge you the storage rate month after month and eventually send you to collections so guess you better go buy a broom." We did and got her account closed out. I understand contracts and why business practices are in place but I don't understand why he was so rude. It was unnecessary. Having to come gather my dead moms stuff was hard enough. The facility is nice but the staff is terrible. They are not worth it. There are lots of storage places in town, they aren't the only option

Kyle is amazing to work with! Reasonable rates, clean units, and easy accessibility make this a…read moregreat storage spot!

These guys are fantastic as I've been a customer since 2015. Over the past five years, the price…read moreincreased once from the initial promotional deal. Only one minor issue that was handled professionally and immediately as I mainly stayed out of their way and they did the same for me. Kyle was great to work with and talk to, should any issues arise. They recently updated their gate access code pads, the area has always been clean and presentable regardless the time of day, and I never had a security issue in and around the business.

My wife and I needed to rent a 10 ft. moving truck in town for just a few hours. This was our first…read moretime renting from U-Haul dealer since we usually rent from Penske. But even with the added mileage charges U-Haul was the better deal. The guy behind the counter was very friendly and efficient, and he was wearing a bandana tied around his face so we were happy to see that. But what really amazed us is that I never had to fill out and sign any paperwork since I completed the necessary rental forms online. Even when i dropped off the truck there was nothing to sign; my contract and final rental cost was emailed to me. Maybe other rental truck dealers do that too now, I don't know. We had to wait a few minutes for our truck to arrive since it was coming off another rental. The guy swept it out a bit and gave it to us with a full gas tank. He also gave us the important gas saving tip of turning off the tow haul button each time the engine was started. I think a better design would be to have to press that button ON if one needed to haul a trailer instead of having to remember to press it OFF. But the truck did the job and we would rent again from this dealer. But in this era of the coronavirus a sobering thought struck me when I turned on the air conditioner. What if the person who had just returned the truck hadn't worn a face mask (we didn't inside the truck), was infected with the virus, and had possibly left virus-laden aerosolized droplets inside the cab? That's when I decided to leaved the driver's side window rolled down along with having the air conditioner blowing. For long distance moves we still prefer Penske trucks, but for short distances around town we would rent from ABC Storage & RV again.

Great experience. The gentleman who was working was polite, nice, and very efficient…read more I was in and out in less than ten minutes. The truck was ready, fueled up, and very clean. This was as painless a process as it could have been. Would definitely go back if I need another Uhaul.

Clean, affordable and great customer service....I've found a unicorn…read more Josh is the manager... and he's amazing! I feel very comfortable leaving my things here. I highly recommend Public Storage on Mile Hill in Port Orchard

Fawn and Josh were incredibly helpful and got me in my unit with a great price secured.read more

I recently rented a second storage unit at Glacier West in port orchard. The service really was 5…read morestar above and beyond. I wish I could remember the young woman's name that helped me. It wasn't easy and she made it feel easy. She turned a cranky me into happy me.

I really appreciate all of James's help throughout the time I spent renting a unit at this…read moreestablishment.

We had a great experience with UNITS. We got our floors refinished so we had our furniture stored…read morein a unit on our driveway-- which is long and narrow, there is no way their truck would fit down it (9' wide). The skilled operator put the unit on a smaller platform with wheels and used a remote control to drive the unit down our precarious driveway. He maneuvered it beautifully and parked it squarely in our driveway. UNITS was very communicative, even responding to one of my emails late in the evening. I would definitely hire them again.

What a breath of fresh air. After the HORRENDOUS treatment and (lack of) service by PODS in the…read moreTacoma, WA area, I cancelled the PODS delivery and called UNITS (after reading the GREAT reviews of UNITS and AWFUL reviews of PODS) I went to the Units website and ordered four containers to be delivered tomorrow. I then placed a call to schedule the delivery which was answered by a LIVE person who had just seen my online request. He said "it sounds like you need the container ASAP so if you would like two of them delivered this afternoon we can do that and deliver the other two the following day". And they ACTUALLY followed through on their promise. They were kind, respectful, honest and prompt. I HIGHLY RECOMMEND UNITS located in Kent, WA.