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    Port Royal Auto

    5.0 (2 reviews)
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    Response time

    50 minutes

    Response rate

    45%

    Services - Port Royal Auto

    Auto battery and fluid recycling

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    Recommended Reviews - Port Royal Auto

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    6 months ago

    Very responsive, timely, cost-effective, and successful service for replacement of car battery.

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    8 months ago

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    Take 5 Oil Change

    Take 5 Oil Change

    4.1
    (7 reviews)

    We had a very good vehicle service experience at Take 5 Stratford. We had two vehicles serviced -…read moreone GM full size van, and a Honda sedan - and we were very pleased and impressed with the experience. They are a LOT more reasonable price-wise on oil changes and the associated service items, as compared to car dealerships, by around a factor of 3x, which is remarkable. I'd say they are pretty comparable price-wise to the other places that specialize in basic service items such as oil changes, but they come in at around 1/3 the price of dealerships - which is unbelievable but true. It's a very clean and pleasant facility. They give you several choices of the grade of oil you want to buy, and explain them clearly - although the price signage could be a little more clear. The staff is knowledgeable, very professional, and friendly. Overall, excellent.

    Update: After about a month of multiple back-and-forth conversations, the company ultimately…read moreprovided me with a refund and contributed funds toward cleaning up my driveway. I appreciate that they worked to resolve the issue, even though it took longer than I had hoped. After my daughter's oil change, her car started leaking oil. We brought it back and within five minutes we were told everything had been checked, everything was fine, and the car was safe to drive. Unfortunately, because the car wasn't parked in one place for very long, we had no idea it was still leaking. It wasn't until the car sat in our driveway for three days that we discovered it was continuing to leak oil. By then, she had already driven the vehicle all the way from Connecticut to North Carolina with the leak. Brand-new driveway covered with a big oil stains. We took the car to our local Take 5 in North Carolina, where they found the problem almost immediately: the Connecticut location had failed to install the gasket on the drain plug during the oil change. Mistakes happen, but what is unacceptable is that we recognized there was a problem, brought the car back, and were reassured that everything was fine after only a few minutes. That reassurance led to a 600+ mile drive with an active oil leak. This could have caused catastrophic engine damage, and instead it left us with a damaged brand-new driveway. This wasn't just an honest mistake it was a failure to properly diagnose and correct a problem that they created after we specifically returned because the car was leaking oil. Extremely disappointing service and a preventable situation that never should have happened.

    Firestone Complete Auto Care

    Firestone Complete Auto Care

    2.3
    (34 reviews)

    You read the reviews, and think, "Naaah, won't happen to me!" YES. IT WILL HAPPEN TO YOU! Took my…read morewell maintained jeep in for a 60K serpentine belt replacement. Simple. Next day, it's squealing louder than I've ever heard before. Called a few days later, like, "How is my Jeep worse today, than it was when I brought it in?" The explanation WITHOUT EVEN LOOKING, was "You might need a new bearing in one of the pulleys!" This was AFTER the courtesy check they're supposed to do when installing a new part. After I said no to the $2K tires they recommended, no to the oil change, no to transmission and transfer case fluid change the final $1300 bill with a bundled Fuel System Cleaning that I didn't ask for, I now have another problem I didn't have before. GO AT YOUR OWN RISK! Try to stay local, and end up like this. I will never go back to a Firestone!

    I had a flat "run flat" tire so I went to this location to buy "one" tire. Now understand Im…read moredriving on a run flat thats flat . But the salesperson wanted to sell me 4 tires to the tune of $1600.00 with the story of it being for my safety and against the law to sell me one tire. He claimed all my tires were too worn which is really ironic as the passenger front tire was just replaced in May . Regardless of that if it was truly a "safety" concern wouldn't I be more "safe" with a new tire as opposed to driving on a flat run flat tire ? Im all done with this company. The tactics and the people they employ are sketchy. It's all financially driven and to do it under the guise of safety is COMPLETE NONSENSE.

    Port Royal Auto - autorepair - Updated August 2026

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