We had a very good vehicle service experience at Take 5 Stratford. We had two vehicles serviced -…read moreone GM full size van, and a Honda sedan - and we were very pleased and impressed with the experience. They are a LOT more reasonable price-wise on oil changes and the associated service items, as compared to car dealerships, by around a factor of 3x, which is remarkable. I'd say they are pretty comparable price-wise to the other places that specialize in basic service items such as oil changes, but they come in at around 1/3 the price of dealerships - which is unbelievable but true. It's a very clean and pleasant facility. They give you several choices of the grade of oil you want to buy, and explain them clearly - although the price signage could be a little more clear. The staff is knowledgeable, very professional, and friendly. Overall, excellent.

Update: After about a month of multiple back-and-forth conversations, the company ultimately…read moreprovided me with a refund and contributed funds toward cleaning up my driveway. I appreciate that they worked to resolve the issue, even though it took longer than I had hoped. After my daughter's oil change, her car started leaking oil. We brought it back and within five minutes we were told everything had been checked, everything was fine, and the car was safe to drive. Unfortunately, because the car wasn't parked in one place for very long, we had no idea it was still leaking. It wasn't until the car sat in our driveway for three days that we discovered it was continuing to leak oil. By then, she had already driven the vehicle all the way from Connecticut to North Carolina with the leak. Brand-new driveway covered with a big oil stains. We took the car to our local Take 5 in North Carolina, where they found the problem almost immediately: the Connecticut location had failed to install the gasket on the drain plug during the oil change. Mistakes happen, but what is unacceptable is that we recognized there was a problem, brought the car back, and were reassured that everything was fine after only a few minutes. That reassurance led to a 600+ mile drive with an active oil leak. This could have caused catastrophic engine damage, and instead it left us with a damaged brand-new driveway. This wasn't just an honest mistake it was a failure to properly diagnose and correct a problem that they created after we specifically returned because the car was leaking oil. Extremely disappointing service and a preventable situation that never should have happened.

This place is a rip off, I entrusted my car AC to them at their recommendation of topping up freon,…read morechanging air filter, $200+ dollars later I have a broken AC. They have apprentices working with the bare minimum supervision.

Charged me the ok r synthetic o I l but told me to get another oil change after 3000 miles. A waste…read moreof $34

Gave me a reasonable price for an oil change. Gentleman up front is super friendly and…read moreprofessional.

I was borrowing my boyfriend's mom's car at 8am when the key fob decided to stop working in the…read morepouring rain (disaster). Luckily it was parked in the same lot as Midas, which was generously open. I walked in and asked if they could help - Ray (the manager) and his team were so so helpful and warm. They unlocked the car with the dead key and helped me start it. Thank you SO much Ray and team! I'm forever grateful. Might just purchase a car just for the opportunity to get it serviced at Midas :)

John, one of the owners, was super helpful. He took a look at our daughter's car and determined…read morethat it was work to be done by a body shop, not his shop. No charge for taking a look. Super impressed. Highly recommend.

I found Dave and John with a little AI from a Google search. I was trying to find a place that…read morewould replace my ABS module on my brake system. The dealer wanted an OBSCENE amount to do it, probably as much as the car is worth. A little digging and I found them, then the part online (they said they could get it too) and they repaired it lickety split. No more funky spazzy brakes! (Everything else worked, the ABS module just liked to join in the fun once in a while.) Bonus is, John and Dave are very nice people. I'll be back!

This was my first time at this local shop. I purchased a Groupon voucher and decided to give them a…read moretry. I arrived around 10:30 am on a Saturday. Both bays were busy and my car was next in line. It took a little less than 15 minutes before they started the work. The manager in charge was both friendly and attentive...he asked all the basic questions and began to look the car over. They checked the following; headlights, turn signals, brake lights and license plate lights, coolant, air filter, washer fluid as well tires. He recorded the mileage and checked the proper info for oil filter and oil amount needed to complete the service. For me, it was a No Pressure oil change...there was no Upsell of any kind and they were thorough with the service I purchased. Thumbs up!

I was in Stratford from out of state with several hours to kill. I used yelp to locate a place for…read morea needed oil change. I settled on Minit Lube based in the reviews. I'm so glad I did. They were pleasant, efficient, friendly and worth the few extra miles drive. The price was reasonable and because I asked for a Mobil 1 oil change he made sure I knew the price in advance including all taxes and charges.

They have lost their way. Been a customer over a decade and though they are expensive they gave…read moredone good work. Easily spent over 10k with this business. Have an older Audi A8L and Cayenne. Brought the Audi in for an oil change and another piece of work that that I was quoted between $600 and $700. I mentioned a faint smell of antifreeze and I told them which they should already kjnow this car has a close looped Antifreeze system. They said they would put a $25 liquid in to look for an plus leaks which I was fine with. I go to pick up my car and Derek presents me a bill for $992.97. I tell him thats not what I was quoted. He says he doesn't know , mumbles something about mechanic time and the guy I spoke to is at lunch. You want me to wait? My wife has dropped me off and Im stuck so I pay the bill. Multiple times since that they have texted me to see how the car is running and Ive asked them to address this issue. RADIO SILENCE. Its a shame that you would burn a 10 year relationship over $300. Reading the other negative reviews it seems this is the way they run their business. Obviously I will no longer be a customer. I found them through a friends referral and that's how businesses like this grow. They've forgotten this and now Ive gone back to my network and have two more referrals. Really really dumb ownership at this place . Two new foreign car repair shops Ive been referred to but havent used yet . https://helmutsfcs.com/ and A&F Mohegan in Shelton

Highly recommend W. Jennings based on visits recently on behalf of my older Volvo. Communications…read morev. good from beginning to end. I appreciated being given a fixed appt time; with the shop ready to work on my car on schedule. Work performed was necessary, well done and priced fairly. My questions about process, parts-quality, etc. were answered respectfully and fully. Of special significance, Darek steered me away from doing work on a problem I thought I had, having quickly diagnosed the actual, much simpler problem. And of course he promptly repaired it; problem solved.

The service i received was outstanding. Came in for sticking breaks, needed new pads and rotors all…read morearound. Service tech 10 Emmanuel did a great job and within a reasonable amount of time. (Roughly 4 hours from start to finish) The crew here hustles and does quality work. Thanks guys!

They should have more staff here. There's customers just waiting around to see a worker. Waiting to…read morereplace a tire and it's just been sitting on the ground for 30 minutes, had Jose just bring it in the back out of my sight, I'd be less anxious. At least he was transparent, but I wish it were faster service because I'm with a small child and still waiting while my elderly father is in the heat on the side of a highway watching my car. I wish this process was smoother for urgent situations.

Awesome professional service!!! The staff was friendly,…read moreknowledgeable and professional! Thank you

If you wish for your vehicle to be thoroughly diagnosed and repaired to spec, this is the location…read moreto go to hands down. Bobby and Mike are on top of their game and know vehicles. While the cost of repairs is high these days it is comforting, knowing that you are getting quality parts to repair your vehicle to keep it running longer. Recently, I brought my car in thinking it required a very common service. After looking at it, Bobby assured me it did not need it! Money saved! Yet they did recommend a brake service which I also had a feeling was needed. We did it up, and my vehicle is running, smooth and stopping responsibly. This job was done quickly and efficiently, I am very pleased with a Penfield auto service! Check them out for your needs!

I went here to get my emissions tested, quite literally the moment after getting the car back the…read morecar started having battery issues where it eventually died and I had to get it replaced. So not thrilled, will edit it once I call and complain.

Adam and his crew always make time for me and my cars. He always checks with me before repairs are…read moredone with a price an estimate of how long things will take.

I was really impressed with the level of service at Meineke. I got a flat tire right around the…read morecorner and drove into the lot. It was a Saturday and it was busy, but they squeezed me in and took a look at the tire. Also, the manager tried to get my fleet company on the line to cover the repair. They weren't helpful, but it was nice of him to go that extra mile. In the end, I was out the door in less than two hours. I thought half of my day would be lost, but it wasn't. Thank you!

I've been a loyal customer of this Meineke for years. I've brought them my car, my wife's car, and…read moremy son's car. I've spent thousands of dollars there. I had no issue with the staff at the shop itself. Then I had my car in for its 100,000-mile service. They charged me nearly $500 for spark plugs and nearly $500 for a coolant change. I questioned those charges and eventually got a small partial refund. Then I picked up the car and took a road trip with my son. The A/C, which had been working perfectly before the service, suddenly wasn't working. So I called. Seems reasonable, right? The person I was referred to by corporate immediately decided it was impossible that their service had anything to do with the problem. He hadn't seen my car. He hadn't inspected it. He hadn't even bothered to ask me any meaningful questions. But he was very confident about one thing: I was apparently trying to "cheat" Meineke because I wanted them to look at a problem that appeared immediately after their service. That was the moment I was done. I wasn't asking for a free repair. I was asking a company I had trusted--and given thousands of dollars over the years--to at least investigate a problem that surfaced immediately after they worked on my car. Instead, I got arrogance, accusations and zero accountability. You can overcharge me and I'll question the bill. You can make a mistake and I'll give you a chance to fix it. But accuse a longtime customer of trying to scam you before you've even looked at the car? Absolutely not. I will never use this Meineke again. And if you're considering bringing your car here, my advice is simple: Don't. Take your business somewhere that actually values it.