The guy (sorry, I didn't get his name ) that took my passport photo was very patient with me. He let me retake my photo and I was able to choose the passport photo that I liked. The whole process was pretty quick, Thank you!! Passport photo $14.99 plus tax Passport photo and digital $24.95 plus tax read more

Excellent service from the staff especially from Emily. They helped me ship my document as it was my first time to send to the Philippines via FedEx. read more

When I walked in I was greeted very well! This man I don't want to show his face. I didn't get his name but his twin daughters birthday January 1 like my daughter. Well he made my day and night! He was so so so helpful! He was so so so kind. He made me laugh instead of feeling like an idiot bc. I had no idea how to download an email! Not my expertise. I called my daughter and he made us both laugh! That is one cool dude! He deserves a huge praise & raise! I really wish he quit and come and work where I Work! I need this laughter in my day! read more

PostalAnnex - Printing Services Near Me - Hayward, California

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I needed to get some documents notarized and checked Yelp to see what was close by and available. The reviews here seemed promising and what I needed was pretty straight forward. The other location was UPS store? The reviews scared me away so I decided to drop by today and glad I did! There were two people in the store and once I arrived, the staff helped me right away. I mentioned I needed a document notarized and they brought me over to the table. It is $15 per notary which is reasonable. It was a speedy process and I definitely would come back. read more

Updated review from my previous one. It appears the owners have made some positive changes. I was in the office just the other day and it's a total turnaround. The place is clean organized I received a receipt without asking. My confidence is restored. Great job to PostalAnnex corporate read more

Emily got a very Outstanding Customer Service! She helps me on PDF FORMS, FAXING. Very patient. Everybody in this location is very helpful. Come on this location. I gave them 50 STARS !!! read more

went there for notary emily was very nice and respectful would recomend if you need notary service

I occasionally use the Postal Annex up on Jackson by the Safeway. I pick up shipping supplies, and use their fax services. They are very friendly but often very crowded. They could use another person behind the counter to better service their customers. If not for the line being so long, I would give them five stars. read more

Support your local businesses, especially during this pandemic! These are the ones that are vulnerable with closure and in dire need to stay afloat. I actually used this company for two years with their mailbox service. A few years ago, people were stealing my Amazon boxes on my porch and I really hated that these thieves would follow Fedex or UPS trucks whenever they roll into our neighborhood. So I started to use this service to receive my packages as well as renting a mailbox to get secondary mail. I also hated how much junk mail came to the house so I used my primary address at this mailbox service. The owner and his son are so nice and greet me all the time by my first name. Truly a family owned business or at least it feels that way! When it's not too busy, I'll even receive a text message saying that my package has arrived! It's that extra effort service that I truly appreciate from this company!!!!!! This is not a place to drop off Amazon returns though, a lot of customers walk in and ask that. They can do any type of packaging two cents a loved ones by the UPS FedEx or other means but just wanted to put that out there. They also did my family's passport pictures as well notary service. read more

Came here to get a notary I was in and out within 15 mins (there was a small line). I believe the charge was $15. Note this is not the cleanest business but it was what I was looking for to have my form notarized with out having to make a big fuss. They also offer faxing, copies, and mailing services. read more

The customer service at this location is excellent. They cater to your needs. They know their service .

I only came here for quick copies. The place needs some organizing but the service was great.

Second negative run in with a PostalAnnex+. Such a shame! Because the one in Redwood Shores does such an awesome job! This dude did not accept my USPS prepaid prepackaged 18x14x2 delivery. I had three!!! There were big ass boxes of other things in there and he did not want to take my package!!! You stressed me the F out man, with your lazy ass! (I asked why he didn't take it, his answer was he was there by himself and that would have meant that he would have to take the boxes to the post office himself and that they didn't have a regularly scheduled pick up service) Screw you! Represent your franchise well! Cause you ain't doing it. FYI - I called corporate on you. They said that unless I had boxes that would have taken up the whole store you should have taken my drop off. I hope that they really do call you and clarify that. So that no future unsuspecting customer would stress the F out cause of your laziness. I ain't coming back! read more

PostalAnnex - FYI - I called corporate on you. So that no future unsuspecting customer would stress the F out cause of your laziness. - Printing Services Near Me - Hayward, California

I've had a private mailbox here for almost 9 months. Unfortunately our mail where I live was getting stolen on a weekly basis and I had personal checks stolen. Long story short, while it was out of necessity that i came here. I'm very glad I did! Top notch service, top notch friendliness! Thanks for all your help read more

Older gentlemen would not take my package as I asked for a receipt and he said they can't give one. Asked me to take my business else where as I explained that I always have gotten receipts. Don't deal with individuals that lie straight to your face. Won't recommend supporting this small business. Rude, slow and unaccommodating. read more

Very nice staff. I was referred here by the UPS store just down the road because their notary was not available until 5pm. After a wild goose chase to get a passport copy notarized, they were able to notarize it as a true copy without any fuss or further ado. Very knowledgeable and professional guys. I would definitely come to this location again if I needed notary or shipping services. Prices seem quite reasonable. They are in the shopping center near the Starbucks and behind the chase bank read more

The place is ridiculously over priced I had 3 coffee mugs mailed out and the price to mail them was 60$ . I've never paid this much for this sized of a package I mailed a whole moving box full of house items by ups for less. The one star is for actually getting my package to the destination and Postal Annex had little to do with that . I would have been a repeat customer, but never again. read more

Seriously THE ABSOLUTE BEST CUSTOMER SERVICE OUT OF ANY BUSINESS IN HAYWARD (and probably within a 50 mile radius). I'm telling you this guys main concern is providing you with excellent customer service. And not in a cheezy, fake way...But as in he just truly likes helping people. I kinda feel spoiled because I've gone in several times with random items that need to be mailed from my home office to my university and he just hooks it up eveytime, making sure everything is contained and sealed properly for the cheapest price. He will literally spend 30 minutes packaging things up nice for me. I love this guy! I will never ever go anywhere else! read more

So, I found this amazing little light filled gem on a fluke. Needed to get a letter notarized ASAP! I found a mobile notary online and set up an appointment and the rep stalled me for two hours then was late to the appointment. I had to GO! Needed to be back in LA for work and get my daughter into school ASAP! So I got on yelp and requested a quote from other notaries that's when I realized I was being overcharged. I was able to call the postal annex here on Jackson in the plaza with CHASE & TACO BELL, get a quote and the guys in there were SO KIND! Had me laughing got my letter notarized and saved me $40.00! Many blessings to these guys. Simple genuine real great sustainer service. THANK YOU.!! And the positive energy was much appreciated. Find any reason to come here, you won't be disappointed read more

The older man that works there is so helpful, sweet & patient. Very convenient area never no long lines.

4 stars for amazing service. I came in with an irritating yet necessary request for specific standards for a photo id. The staff was patient with me, looked up extra information, and allowed me to double check my own photo before printing. They were friendly, helpful, and informed about the business (as expected) and assisted another customer on the exact amount of money saved of you take passport ids with them instead of at the post office. It was nice to experience this review as the facility is in a less than desirable area as I got cat-called while walking in from the parking lot by some shady looking African American men. Did not feel very safe and felt like I was back in Stockton. Hayward...I am definitely NOT your biggest fan but at least there's the postal annex lol read more

I needed some passport photos taken and had a difficult time finding a place in this area where I could get them done quickly. After several phone calls to different places, this Postal Annex was able to accommodate me. I walked in, took my photos, and in 10 minutes, there were printed, and I was out the door. The gentleman assisting me was very helpful and friendly. I was so pleased, I took my wife here when she needed photos, too. I highly recommend this branch! read more

I walked in to get some papers notarized and the whole transaction took less than 15 minutes. It only cost $10 (other places were charging $15-25) and to top it off, the guy working there was really nice! I saved TIME and MONEY. read more

I have had a po box with them for a long time. They are faithful with my business mail, handle all my notary signatures, and more. I highly recommend them. Good people! read more

They were SO helpful! Great customer service and not too busy either, much better alternative than going to a USPS.

I needed passport photos and expedited shipping to the passport renewal office ASAP. Postal Annex was a convenient one-stop shop. I was in and out in 15 minutes. Prices were reasonable as well, I think it was $10.95 for two photos and about $10 for expedited USPS shipping. The man who helped me (the owner?) was pleasant and friendly. The shop itself is a little funky/cluttered, but I didn't mind at all. read more

This is my go to place whenever I need to return merchandise back to Amazon, buy stamps and notaries. Indra has a 1 stop shop! I have been coming here for at 6 years and customer service is great. Indra has a great sense of humor and very welcoming. read more

It is fast and easy as 123 to drop a DHL and Fedex packages at this place. It just took me last than 5 minutes to process two packages. Thank you and I will definitely go back again. read more

USPS not accepted here they need to update their website. Service is sub par and very unhelpful

I'm the owner of a online boutique (www.befierceboutique.com) so I am always shipping something. There's a few places I stop by to ship and yesterday the first time I've shipped from Postal Annex. They were nice and their system was easy as far as me not having to write the addresses and what not. Only grip: When I was trying to conduct business and have the guy who helped me enter the info, he was talking to one of the older guys there in btwn my transaction..felt it was rude especially since he would stop what he was doing to reply back to him...umm hello? Do I look like I have all day to sit here and listen to you guys talk about math and calculators? I think not! Was a little annoyed with that...I'll stop here again and give them another chance... read more

The guy who's their everyday, has the best customer service. Gotta support small businesses

The older gentleman that's always there is super friendly! He's always very helpful and makes suggestions to make the services provided faster/easier. (Example, me going in for faxing and him suggesting scan/email to better secure my documents.) Will definitely keep going back! read more

I have to mail a stuffed envelope, so a friend of mine suggests that I avoid the inevitable lines at the post office and use the USPS's self-serve postal machine instead. I use the machine and figure out that I can send the package and have it delivered in 3 days for a little more than $6. I didn't want to use the large addressed mailing label for boxes with my stuffed envelope, but the machine had technical problems and couldn't print me a small postage label. And the line for the front counter was enormous. So I went down the street to Postal Annex. Spent $9.05 for the envelope to be delivered in a week by USPS parcel post. Almost $3 more for slower delivery. And the guy at Postal Annex used the large addressed mailing label for boxes and slapped it over the front of my carefully addressed stuffed envelope. Heavy sigh. I guess if you use a third party vendor to send stuff through USPS, you should expect to pay a premium. The cost of not waiting in line. Easy strip mall parking. read more

We came here looking to make some copies and get some adoption papers notarized. We were a bit frazzled as the lawyer we hired to help with documents missed filling out one document and didn't notarize the second parent. The owner [assuming] was so kind and helped us download, copy and notarized the additional documentation needed. It's just nice to find people that can be helpful! We will definitely go out of our way to use this again place again! read more

Best Customer Service all the time Convenient for stationeries and gift card store all in one.

I always get good personal service here. The owner knows my name and keeps a record of my past mailing addresses so I get stuff mailed faster. I like having a choice of shipping providers. He also sends faxes. Linda k read more

This review is for NOTARY service only. It was great. The notary picked up the phone on the first ring and was very polite, assuring me he'd be there when I arrived. He helped me instantly when I arrived. He was very polite. $10. This is my new go-to source for notary services in Hayward. read more

They provided a professional and the quickest service for my passport pictures. The owner was very friendly, very knowledgable about the different passport photo specifications and he finished the whole thing in 5 minutes with high quality. I even promised to bring him some cadbury flakes when I get back from my London trip..Highly recommended!!! read more

I tried drop off DHL shipping with DHL business account. They refused me, said they only do cash deal. They told me to call DHL for pick up. The reason why I came over this place, because I am not able to stay home and wait for DHL driver. I tried other DHL authorized store, of course they accepted my shipment. I checked with DHL and was told they should accept my package with DHL account, as a DHL authorized shipping center. I am unhappy with their unfair business attitude. read more

Very nice staff I go here to get my notary stuff done as well as shipping things I sell on eBay they handle things Farley quickly and are always friendly when I go here I recommend this local postal place! read more