I was going through a hard time my uncle passed away, and I needed a big poster to take to another…read morecountries since we were not gonna be able to do an open casket funeral service there, and thankfully, they were able to help me create the design added and add dates, names, etc., on the picture it came out so beautiful. I went back to purchase work copies. Highly recommend.

I was looking to print some digital photos and was hoping to go with a small business instead of…read moregoing to a FedEx or Shutterfly. I reached out on Yelp because this business came up when searching for photo printing services but was very disappointed with the quality. This business doesn't seem to have experience with printing regular photos in standard photo sizes, and I wish they just refused to take my order instead of wasting my time & money. For context, I was shown proofs before printing and several of the photos were distorted to fit the dimensions of the print. When I asked if they could just crop it to avoid the distortion, they seemed to struggle to figure out how to do that. I was there for a total of 45 minutes, and I ended up with only 4 or 5 prints because they did not know how to fix the issue. Granted the prints came out well, but I probably spent double or triple the price for what I would've gotten at a FedEx without the convenience or speed. I honestly should've just walked away but didn't want to walk out empty handed for the time I spent waiting. Now I regret paying full price for subpar service and a disappointingly incomplete order.

So nice to come into a business and be welcomed and given superb customer service these days and…read morethat is why I just love this place to ship out my boxes. Eric, the nice gentleman who helped me gave me some options as to which company to use for my box to be shipped. Thanks again Eric for saving me some money and being so kind and helpful.

Love this shipping spot!! I come here all the time. The prices are insane and so reasonable…read morecompared to other shipping companies!!! I come all the time! They have notary here too!! The quality is good and they pack for you! They have every size box you need! With extremely low prices. They do pretty much all USPS services! Also, they customer service has always been the absolute best!!! They help you do everything and very kind! Good personalities and fast!!! I highly recommend here!! This is my go to when I do my side hustle for eBay! -Marshay D.

One of the advantages of an Amazon return is that you sometimes have to go to a UPS Store. This…read morewas my first visit to the store on Reseda, in Northridge. This location has a spacious inside and there is a lot of room to move around. It is uncluttered with all the supplies arranged so neatly. The Amazon return was seamless. All I needed was to tape the original packaging, which was kindly done by the charming owner, Polin. She was smiling, courteous and welcoming. It was a nice place to be with high class customer service.

My daughter shipped a package from here to Canada (small gift). Clearly the paperwork was not…read morefilled out correctly as about a week later we were told by UPS that we needed to fill out custom forms. We did and returned them, but the package still was never delivered (it actually was sent to a similar address blocks from us, but that is another story). Where this store failed - UPS won't resolve the issue and return the shipping fee unless we go through the store. But despite calling multiple times, no one ever returns the call. The manager is always "busy" or "out". So we have a package that was handled incorrectly, never delivered, and we are still out over $50 for the shipment.

Qadeer is extremely helpful and kind. I went in for a Notary and he got it done in under 20…read moreminutes. Such great customer service. He was offering my niece water on a very hot summer day....that type of attentiveness can't be BEAT!! Highly recommend!

Called ahead to find out if they did certified mail here. The gentleman on the phone said they did…read more So I head in and get started. I knew something weird was up when he wanted me to take a picture of the envelopes and said he would text me the tracking info later. Well, turns out they just take everything to the post office counter. They don't actually do mailing there. The cost to send three certified letters was over $50. Cost at the post office? Like $3ea. The guy was nice and ended up giving me a refund when I said I wanted my post back as I wasn't comfortable with this situation. They should be upfront about the process. The post office is 0.2 miles from this shop. I just went over there and got my mailing done.

Great service! Had two large framed family pictures sent…read morewithout issue or breaks. Definitely will continue to support this team/store.

DO NOT EVER go to this UPS Store! I have never been treated with such huge disrespect. I went in…read morefor return and this Man that claims is the owner was extremely rude! He cussed at me at told me to leave the store and refused to take my return due to my item not fitting in a pac! this guy has a power trip once I told him that he is lying since I once worked at a mailing place and was 100 percent sure that what he was telling me was a complete lie!!!!!!!! i Pulled out my phone to record all the absurd things he was telling me and he grabbed my phone. I can't even believe he tried to grab my phone!!!! I then called UPS customer service to complain about his behavior because I couldn't believe the disrespect I had just experienced. Judging by the previous reviews it looks like if you're not a paying customer he does not consider you a customer and refuses to help you! Poor representation of UPS and should not even be worthy to wear a shirt or let alone have a store to represent UPS!!

Great and HELPFUL team especially DAISY and VANESSA!!! They help me from the beginning of my…read moreproject up to the end of it. They made sure that I am satisfied with the outcome. Kudos for these two for being patient and knowledgeable. Thank you for all of your help! If you guys want things done right they are your people! Side note: Good location they have huge parking lot. Their establishment is very clean also!

This is my go to FedEx/Kinkos location in the area for those times I need to quickly print…read moresomething out or make some copies. While usually I don't need to interact with anyone to make these types of purchases, when I have needed assistance, everyone working here has been very friendly and able to troubleshoot everything quickly. I also appreciate that this location has ample parking. The lot has slightly narrow spots & other shoppers to the center often park poorly, but that doesn't mean you won't be able to find a spot nearby.

Updated Review: Eight days ago I was in this store having no prior experience of knowledge how…read moreparcel service worked. Today it arrived in Texas from California. I'll definitely send more out using USPS from your store.

I had a bulky item to ship. They were very creative in their solution by using 2 boxes. Very…read morereasonable and they are an ups drop off location . . Pros

I had to ship some stuff to Korea. I remember it would be so expensive in the past. Not anymore…read more It's $6.99 a lb and takes 3 days. Convenient and very reasonable pricing. I would highly recommend if you need to ship anything to Korea. Next to Checkmat bjj and same plaza as Chuckecheese.

I have been using this place regularly recently and I like it. Huge parking lot and I never waited…read morein line when I go (4pm on weekdays). Reasonable price to send packages to Korea. I actually think it's on the cheaper side.

I came in to ship a package of documents overseas. The service requested was quickly and…read moreefficiently addressed by amazing team member Zayne. He literally went the extra mile, along with his manager, a lovely lady who also took initiative to be sure I got the very best rate and options for my shipment. I work in the service industry, and to see this level of empathy, kindness, and insight to save me over 100$ and not just make a sale was incredible. Be sure to visit and allow the team here to guide you to the absolute best shipment service you can find. Thank you again Zayne and Fedex Granada Hills team!

I ultimately achieved what I set out to do at this Fedex location, but there were some…read moredifficulties. I came here to print a shipping label and then use that to ship a package. I was able to print the label, albeit with some difficulty. The computers were malfunctioning so it took me longer than expected. I would like to see them upgrade their computers because they were very slow. The attendant was pretty helpful but he seemed busy and could probably use some help. There was only one employee working there. But at the end of the day I was able to print the label and ship my item. I think if they could make some small changes the experience would have been better.

Very happy with the quick service and professional printing done here! I needed a 45 page calendar…read moreprinted and bonded and they did an amazing job. Will absolutely Be back, thank you to the wonderful team here who saved me time and effort! I went to FedEx to do it myself but quickly realized I was in over my head. I should have came here first! Worth every penny!!!

Ali is professional, will always take care of my printing needs. Will personally make sure he hands…read morethem over to my staff sealed and protects my privacy. This is the place for all your copies and printing needs. Going elsewhere will not guarantee the quality you will receive here.