In and out in less than 15 seconds. Excellent customer service. They greeted me first thing I walked into the store. Definitely will return in the future! read more

This place is hit or miss. The first visit I had was horrible and the lady was so slow. This time the service was quick and it was a gentleman who helped me. I was in and out in less than 5 minutes. read more

PostalAnnex - Shipping Centers Near Me - San Bruno, California

I've been looking for a notary for a while and this store is owned by a lovely man who is a notary. It's a fine location with plenty of parking, and the store sells stamps, packing materials and will ship your wine. Most of all though, the man who is a notary was very pleasant to interact with. He made my day just a little bit better. read more

I always come here instead of the post office because the line is typically short and the owner is always pleasant and friendly. Everything the San Bruno post office is not. Thanks! read more

I had several package returns and was overwhelmed by how to properly return the items. Chris took the time to walk me through the process including an email after business hours to make sure that I was on track. He also spent 45 minutes with me organizing my packages. Highly recommended. read more

Got my LiveScan fingerprinting done here during the pandemic. Staff was clean, fast, and surprisingly funny for being in a pandemic. I'd definitely recommend them. read more

Needed some documents notarized. Chris was friendly, courteous and left a very good impression. I will be remembering him for future needs which I can support his business. Highly recommend. read more

Awesome Service! Owner picked up the phone right at closing today and offered to wait for me, so that I can get a few docs notarized. Thanks for saving my butt! read more

Love this place. Chris is the best. Point, blank, period. My PO Box is cemented there

This place is SOLID. Chris May and his staff are always helpful and friendly and really go above and beyond. They make shipping a breeze and are experts in everything Amazon related. Chris is organized, prepared and professional and runs a great business. read more

Worst place ever! Said that they could take care of a FedEx shipment for me. Gave them all my info but yet they screwed up and didn't put in my information but theirs instead. So when FedEx couldn't get a hold of them they destroyed my package. What a bunch of screw ups!!! read more

Chris was so helpful and kind highly recommend this business!!!!! Plan on using this place for all my postal service in the future. Great small business. read more

Great and friendly people work here! Cost of faxing is $1/page, versus ~$1.50 at FedEx/Kinko's.

I've been in business with Postal Annex for a few years now, and I have always received outstanding service! Chris does a fantasic job assuring that his customers are always happy! Such a family-friendly vibe! The world really needs more places like this! Awesome service! read more

They're closed in the mornings and only open 12 noon - 5pm. I like the service here but I couldn't mail my package through here in the morning, because they are closed in the morning. read more

Had a mail box here for a year. I never received received a $2000 check that was sent to the box by Wells Fargo bank. The endorsement was forged (crudely) and the check was cashed at the check cashing place located in the same mall, where I happen to know this Postal Annex does buisness. Coincidence? Possibly, but I really doubt it. Other than that, the service was great! Interestingly, I found out the banks won't go after the Check Cashing places for small losses like this (yes, Two Grand is "small" to them!) , so Wells Fargo reimbursed me (though, it was a major PITA). The check cashing places buy the checks at a discount, knowing they are probably stolen. This goes on all the time! One thing is certain. Somewhere between the San Bruno Post Office and Postal Annex, my check was stolen. If it happens to you...you were warned. read more

I couldn't believe the customer service with these new owners (Chris and his wife)! We have all had the joy of having to return old cable boxes, etc., and after dealing with being on hold, packaging stuff up, pretty much at your wits end. I simply had to get this out in the mail immediately last Saturday. Post office was closed, so I went up to see about this postal annex and if they could help me. They were also closed, but saw me at the door, and opened it! They let me in for this drop off, helped me get my package in order, and told me it would go out Monday. I couldn't believe how nice they were, and so accommodating. And, when I got home, realized I had forgotten a part of what was supposed to be sent "in" that box. I called expecting them to get the message on Monday, and they answered (again, they were closed), and reassured me that they would note the box, and I could come in on Monday and tuck it into the box. Came home a while ago, thinking I have NEVER had such a great customer service experience in dealing with anything to do with postal things. They are new owners, and clearly have our community in mind when going the extra step and extra mile. I was so impressed, that I will never go to the actual post office again. Also, I have never written a yelp review, so that says a lot about how happy I was with my experience. read more

very Rude service from old man. :( went to get some pages faxed. and it the party it sent to did not recieve it; we got a confirmation number. we went there again to resend and they did reluctantly. he(an older guy, maybe in his late 40's) then almost at a yelling tone said that if it didn't go through he would have to charge us again and that he let it slide "this time" please... what a jerk, we went in there so polite and asked nicely and explained they didn't get it and treats us like a problem...... I would rather drive extra on taraval or spend a few more bucks to be treated more nicely. 1.50 per page to fax. read more

Great place. I run my all my personal and business mailing in and out of here and never hd any issues at all! Great service with a Starbuck next door. What else can you ask for?? read more

Allen is super friendly, super helpful. Keys cut accurately, notary services, everything shipping. I always go here!

I stopped by this place yesterday as I needed to get some stamps and send out some mail. This place is much better than the local US Post office. Customer service is outstanding here and most of all no long lines out the door, with no clerks around to help, like some of the US Post Offices around town. read more

Worst service ever. I came here in a rush to print an important document and the man told me he couldn't print from a usb. When I pressed him on this, he said he could but he won't and I would have to drive 15 minutes to the other postal annex. read more

I've used this place many times over the years when shipping out items. Always the same guy behind the counter and rarely crowded. It's a tickle more expensive than say going to USPS but for times when I just don't want to bother with the lines or inept postal workers, this place is a godsend. I've come in before with items and no box, and they have a nice selection of boxes in different sizes and shapes, then packing peanuts to get you set up. Quick, efficient, friendly service, and never had any problems here. Conveniently located near Best Buy, Starbucks, Burger King in that shopping plaza so parking shouldn't be an issue either. read more

Been with Allen's shop for years! Always polite, always let me know when I need to pay! NEVER EVER has he lost my mail, always have it! This is the sort of service a Postal Annex should offer. He is the BEST! read more

A new owner just took over, and he wasn't very nice because I wanted to get certified mail. He said no one gets certified mail anymore, and advised I pay $16 and use UPS. He was rude and you could smell the alcohol coming out of his pores and breath. Mind you it was before 10am. Bad start as a new owner. Don't drink on your job! read more

Came in to ship an item today that needed to be packaged. My first and only question to the lady behind the counter was, "what package do you think will fit this best?". She then proceeded to measure it and after getting the dimensions turned to the other person behind the counter, Chris, to look for something that would fit best. Chris then proceeded to talk to me about my item and what is was, while taping the box together for me and then proceeding to bubble wrap the box for me. He finished in less than 2 minutes and before I could say anything my box was packaged up and ready. While I appreciate the gesture Chris put into making sure my box was well packaged, I do not appreciate the fact that not once did he ask me if I wanted that packaging service. I came in asking for a box and ended up having my item packaged for $4 when I never asked for that service in the first place. I had my own tape on me and tons of newspaper in my car for that very reason and Chris took it upon himself to just provide a service he wasn't asked to do. If you're reading this Chris, it'd behoove you to ask your customers first if they'd like to pay a fee to have their items packaged by you rather than swoon your way into a quick buck by taking matters that into your own hands and making a customers decision for them. Oh and Chris is the owner of the place too, go figure! read more

I can always count on this place to have shipping materials I need, and advice on the least expensive way to ship business items or personal gifts. They sell stamps, cut keys, they have a notary service. If you are an on-line shopper like me, they can acknowledge the pre-addressed returns quickly while simultaneously waiting on other customers. Really convenient. read more

I don't know who hires the staff here but they did a good job. I can see the vision they had when hiring intimidating staff who lack customer service skills. Looking for friendly staff....not here. I ask for some tape and he told be it would be a dollar for a piece of tape. When I asked him to borrow this stapler he grabbed it like away from me and held it like I was taking away a kids toy. If keeping away the type of clients that are loyal and would actually refer people do to their great customer service then they have succeeded. We ended up in a cussing argument when it was all done and he had the nerve to ask me if I was to cheap spend a dollar on tape, He needed a hearing aid because I was over the tape, I just wanted to use the stapler. Keep making those dollars on a piece of tape. you'll make it. Next time share your stapler or give me a discount please. read more

This is the best place. Allen is great! Really. Since we came here the first time he has been so helpful and kind. Always happy. I love it when I can go to a service place and the manager there knows me and there is a trust, I guessing like it must of been way back in the day. I wish more service places were run like this. read more

I mailed money overnight to my wife ( on vacation ) in a sealed envelope from this place. I wrapped the money in paper to conceal the money. ( she left her wallet at the airport ). I sent this to her in an emergency due to the fact that she had no credit cards, money or ID. It not only cost 46.00 to mail it overnight but when she received the FEDEX envelope, the envelope I sealed the money in ( inside FEDEX envelope )was gone with the money. Just the blank paper I wrapped the money in. My wife called and he responded rudely and basically told her that she has no proof that he took it. I am not accusing him of stealing the money but someone did. The envelope my wife received did not look tampered with. Just saying. read more