Excellent service and advice on how to plan your shipment. Very courteously received when I walked into the outlet. Thank you Chris

This guys was extremely rude telling me 30 yrs ago was created this thing google ... guess what buddy?! Yes I grew up with google I guess you didn't know I could report you through it read more

The owner of this place was really nice and cool while helping us get things notarized. He even laughed at my fiancé's dumb jokes. I had some packages to drop off and I asked if I could and he told me of course! He also mentioned that the post office comes a few times a day and that it's more convenient for me to drop off with him. I'll be going and dropping stuff off there now. read more

Super helpful and don't try to charge for bs like tape. They will package things up for you.

Love this place! It's a great drop off place for all those unshopping experiences when you need to return items. But, it's also good for making keys - and shipping. I sent documents through fedex. Reasonable rates - and the owner Allan is always helpful with giving comparative prices. Agree that those who give this place a low rating must be ticked off at the world. I've been in here many times, and always the same cheerful, helpful reception! read more

Very nice customer service I recommend everyone to do print And shipping FedEx and other is very good prices the owner and the helper are very very nice thank you for everything I wish for you the best read more

I came here one day to deliver a package. I have never mailed any type of package before. I walked and needed help packaging my item and Chris was happy to help. He helped me every step of the way and was so patient and sweet. Every time I come in, Chris has a smile and is so welcoming and helpful. I only come here to send my packages thanks Chris for being so awesome. read more

I come here a lot. I really like this place. The owner is real nice and fair. Not only is this a drop off center and you can buy packaging material, but you can also take a photograph for your passport and buy stamps. People who gave this guy low rating seem to be mad over trivial stuff. They're probably entitled Millennial Snowflakes who need a safe space. read more

Very positive experience. I was at the mall running errands and remembered that I had to take care of a minor copying task. I looked around and saw Postal Annex, which I never visited before. As I walked in, Chris was super helpful, professional, and friendly. He was very accommodating with the price and I was in and out in no time. I'll be back with other printing / copying / postal needs. I highly recommend this place. read more

Chris was very rude and even tried to tack on a "self service copy" charge when I just came to mail something

Chris is a life saver especially when I am on a time crunch! I can literally pop in, drop off packages and run. I have complete trust that everything will be shipped on time for prompt delivery. Today I barely had 5 minutes to drop off 4 packages to be FedExed. Two of them I didn't even have the address for - - Chris said, no worries just email me when you get them. That is great customer service! Postal Annex is my one-stop-shop for all my mailing/shipping needs! read more

They provide notary service during the business hour, no need of appointment which is a great convenience to me.

Customer Service is just over the top! Had two packages going to Guam, missing some paperwork. Got a phone call to get it fixed. One email later, and the packages had updated paperwork placed on them and ready to go out! The Staff stepped up and over the call of duty to ensure our shipment went out! read more

Chris and team are THE BEST!! We live on a boat and Postal Annex is our mail and package delivery spot. We get a ton of packages and Chris always has them ready to go for us. He never seems to get tired of the endless amount that comes in for us and is always extremely friendly and helpful. We scored when we found this place! read more

Chris is awesome. Very friendly and goes above/beyond. Super helpful, happy to answer questions. My new go to for shipping needs.

Chris, the new owner is so kind and genuine! He was absolutely so helpful. I would recommend this place to anyone. Thank you Chris! read more

My husband phoned to check to see if this shop was open during the covid shelter in place. When my husband asked if they were open he said "I answered the phone didn't I" and hung up. Right before the click of the receiver the guy could be heard saying "dumb ass". So much for pity for the beleaguered businesses. With customer service like that, they deserve to go out of business because of being a poor neighbor. read more

VERY helpful, fast and easy! I did notary there and was very pleased. would go and recommend again and again.

Chris, the owner, is a great guy who will take care of your needs. Recently helped me create a custom box and properly package an exhaust going across the country. Come here, you won't be disappointed. read more

I would not describe the shopping center where this postal annex is located as "customer service oriented", which is why it is nice to come in here and be greeted with a smile. Competent and pleasant service, thumbs up from me read more

This is my go to place for all of my mailing needs. Chris and Christina are so helpful, friendly and help get my packages securely to their destinations. I bring in multiple types of items and Christina does a wonderful job in packing everything securely, ensuring my packages get to the correct place and that I get to choose what's the most cost efficient way to ship (USPS, UPS, FedEx). All w/ a friendly smile on her face! You can bring in an item and they have everything you need to package it. No need to do it yourself like the post office! Such a great service when you don't have boxes and packaging material at home. I also appreciate you get an email w/ your tracking information and detailed receipt of your transaction. Great record keeping for tax records! I highly recommend the Postal Annex at the San Bruno Towne Center! read more

Absolutely wonderful customer service from Chris and his crew. Love love love coming here and picking up my packages. Always a pleasure speaking with Chris. It's always great to see owners taking such pride and really care for people! read more

I went in today to print. The lady behind the counter was helping a customer who was being a little difficult but she had patience and apologized for the delay for those of us who were waiting. She was fast, friendly and efficient. As I was done with my transaction a guy had come in and didn't have a mask on. She asked him politely to put his mask on and he just said I don't have it. I'm tired of retail workers having to put up with this, this young lady was professional the whole time I was in the store. I hope her manager's see her hard work. read more

Chris has been awesome with his speedy service and attentiveness. Love the way he packages my items with care. I been going here for 5 years and the service has been top notch. read more

I had a great experience coming into PostalAnnex+! I was looking for a notary and they were open early, at 9am, as I believe any business should. While I noticed other businesses were not open till much later. I learned that Chris had just recently bought the business and he is welcomed me with professionalism and friendliness. I would definitely come back for more notaries I may need or any other office related business I need to handle. read more

Chris and his team are amazing. I recently found myself in a difficult. situation. I had shipped a valuable package to one of my customers and it was delivered to the wrong address. I contacted Chris to see if he could retrieve the package before it "disappeared." Without hesitating, he arranged to have a member of his team (Jacob) and pick up the item the next day. While it is not a service he normally offers, his willingness to go above and beyond is appreciated. All I can say is THANK YOU!!! read more

This is the best place to mail anything, Chris and his staff are amazing. They have everything you need, the service is always great. I mail everything there. read more

It cost $145 to mail a card by fedex to an international location through PostalAnnex. On the Fedex website the same service was quoted as $80. That's a huge difference... use a Fedex outlet if you can. read more

I can't speak highly enough about the staff here. During all this Coronavirus craziness, they took the time to slow down and help me both properly package and affordably ship a painting to family. I was treated more like a friend than just another in a line of customers. Convenient, ample parking, friendly staff, great service! read more

I am not much of a Yelp reviewer. But I am writing today to recommend this Postal Annex, 1212 El Camino Real, San Bruno. I have been there about eight times or so. I have had a great experience every single time. The owner-operator, Chris, is a complete professional. I never spend much money there, sending gifts or buying a card or even printing out things when my home printer is not working. He makes me feel like I spent a million bucks every single time. You can tell the difference between places where people are watching the clock and chewing their gum. That is definitely not the case here. Very patient man and all-around good guy. I could not recommend this place with more enthusiasm. Trust me, I hardly ever bother writing reviews. But very pleased to do so for this business. read more

This is my second time coming here. The customer service is always exceptional. Very friendly and fast. Will used again.

This is by far the best place to send any package from. Great customer service, prices, and services. The owner, Chris is very personable and takes his time to get you the best options/prices to send your packages. Not to mention a great selection of greeting cards. It's a one stop shop - the only place I go! read more

AMAZING customer service! I was in need of support about shipping a package and they helped me understand the process and even allowed me to print my label free of charge. Super friendly man! I highly recommend using them for all things shipping read more

The guy at the desk is the most friendly I've ever met at any retailer. I really appreciate his friendliness and professionalism. He may be the owner as I always see him there. I'd choose this place over others just because of this guy read more

I love this place! The owner is always extremely friendly and helpful, and completes my order/shipping quickly. I really appreciate how he always compares shipping options, to tell me when one option might be significantly cheaper, or if I could choose to pay a tiny amount more to get an upgraded service. Might sound silly, but I ship a lot at the Post Office and it can be a real pain to compare shipping options (plus, of course, the Post Office doesn't have UPS/Fedex to compare with, while Postal Annex does.) I've also had a few keys made here and had a similarly great experience. It was done quickly, and there were a lot of great choices for key designs. :) I recently moved a little south, and can't come here as much - but whenever I'm in San Bruno, I love to come here to do all my shipping! Highly recommend as an comprehensive shipping and shipping supply location. read more

This place is BS. I went in today to purchase 3 mailing envelops. There were 2 people in front of me, and one cashier. All of a sudden a person cuts in line because he went to his car, and then decided to get in front of me. I had 3 small items, and paying with cash. The guy that cut said he only had that one item, and the cashier said he was there first. I'm sorry, but if you leave the line ANY where in the United States YOU LOOSE YOUR TURN, PERIOD! It was unfair and ridiculous. I live down the street and will spend a little extra time at the post office instead of dealing with an unfair business. read more

They have every packaging supply imaginable to help you ship your stuff. Big things, little things, fragile things, even top secret things! On top of that, they compare rates between USPS, FedEx, and UPS so you can decide how fast or how cheap you want things shipped. Great location to go to if the local post office line goes out the door during your lunch hour. My only gripe is that there's one teller. The one slow customer that needs hand holding or wants to wrap the entire box in packaging tape can ruin the normally quick line. read more

There was only one person being helped when I came in to mail a package and it took over 10 minutes because they owner was just so slow in doing everything like typing everything into the computer. After paying $15 the package via UPS was not delivered and was returned to the business. Instead of calling me or mailing the package to me. Zack sends me a hand written letter. The store wanted me to come pick it because if I wanted it shipped to me (the sender), I would have to pay for it to be shipped to me! I don't know but if USPS doesn't get your package to its destination they ship it back to the sender FREE! Also, when I called the owner just kept saying "wait a minute, wait a minute, wait a minute" after replying when he asked for my name. I'll never come back to this place! read more

Great place to drop off packages. Friendly staff. Very conveniently located in a shopping plaza.

My mom came to this Postal Annex in San Bruno to send a package to family in NZ. The customer service was very poor, Chris was not friendly or helpful to her. He made it seem as though he did not want to assist her. She explained that she was just asking him questions about cost, delivery date, etc. and he was extremely cold and rude to her, she felt as though he didn't even want to send the package that she was paying to send. Nevertheless, she sent the package. Later, DHL contacted Postal Annex and said they were holding the package for an unknown reason. Chris contacted my mother to tell her, I called the Postal Annex to see what the issue was and Chris (again) was extremely rude to me over the phone. I ended up contacting DHL on my own to figure out the issue with the package. It is safe to say I or my family will never be returning to this Postal Annex location again. read more