Postal Annex is located next door to Ralph's where we do our marketing, so when we want "one-stop" shopping, it makes sense to go here for our mailing needs. However, while Postal Annex is a convenient way to ship fedex and USPS certified mail, it's not really my preference for these reasons: we have a FedEx facility that is closer to our house. And, they charge a pretty big service charge for USPS certified mail - around $10 versus less than $6 if you go to the post office. This little place does have some cute things that they sell. And the lady that waited on us was very nice. read more

PostalAnnex+ - Shipping Centers Near Me - Temecula, California

Very helpful and they treat customers with great customer service. Had two large pictures to ship. They did a great job packing it for me and found me the best deal in shipping cost. Highly recommend. read more

Amazing customer service!! They were friendly and efficient, will definitely use them again!

We had a several page document that required a notary. The service provided was friendly and professional.

Dropped in ( 31938 Temecula Pkwy Ste A ), to get a digitized passport photo that I have on my phone printed out on photo paper. They all look at me and tell me no...they would have to take an original photo, seriously. I popped across the street to the UPS store and explained the same. They said no problem and I was in and out in 5min. Moral of the story ; go to the UPS store read more

Super rude lady Jaime or some bs. Made a return only and I was totally normal but she just trying to make it more difficult and send me somewhere else. Fine but no need to be extremely rude to some random patron. Go down the street, there's a better postal annex there. read more

Just went to get a paper overnighted and was quoted $225 ... absolutely insane how they price gouge there. Left and went somewhere else and paid $87 .. then the guy goes to tell me "this is with the discount I'm giving you" read more

I've tried several of the other Postal Annex locations in Temecula and have found this one to be the best. Granted, I'm usually just dropping off returns and packages with postage already attached, but the staff is always super pleasant and there's rarely a wait. I was surprised at some of the low reviews and noticed that several were about mask requirements. I personally have appreciated that this business enforced masks throughout the pandemic, for both customers and employees. read more

WOW! Got live scanned here to submit my real estate application by a woman here named Jaime. I got a letter months later stating the FBI rejected my live scan due to the employee entering the wrong title. I went in today to re do it. I told Jaime that it got rejected due to entering the wrong title. She literally SCREAMED in my face that it wasn't her fault, the fbi does this all the time and she did everything she was suppose to. She wouldn't even read the letter they sent!!!!!!!!!! I asked her to please lower her voice as I'm paying for a service and I am extremely frustrated, her yelling didn't help the situation. She went over to the computer to type in all my information. She then very condescendingly asked me to check the info. I said ma'am you need to put a space on real estate she put the title as realestate... Long story short, do NOT GO HERE FOR A LIVE SCAN. If it gets rejected she will blame everyone but herself. UNREAL!! If you hate your job so much please quit. Not fair to paying customers to be treated like trash. read more

Thank you for still requiring masks. As we all have heard, you can still contract and pass along this damn covid even if fully vaccinated. Thank you for taking care of yourselves and your customers! A special shout out to Rena! What a great representative for your business. She is always friendly, knowledgable and helpful. She knows her business! The other ladies that work there are great as well. I've just always ended up being helped by Rena. Will continue to do business here when in the area. read more

The only place of business that I've been to in half a year that still requires a mask to enter. Won't be entering anymore.

Love all these ladies, they are always so gracious and informative. I go drop off all my packages there and I also was able to get a document notarized immediately, I encourage anyone to go here for any type of shipping needs or purchasing packaging, cards etc. Service with a smile read more

My son has gone in there twice to take a live scan for his background check, he has paid twice and both times they have not completed it. Do Not use them for this service! read more

I've needed some things faxed, copied or emails sent. Also their notary service. Things have gone well and the ladies are helpful .

The lady was a very rude,didn't bother to look for the package that was ACCEPTED there before looking at the label only after to reject it.. accept then reject so updates can't be made for the customer,way to use logic. Upon reading other reviews it's a wonder how they aren't fired. I get it same issues all day every day but damn show some respect, no need to act "too good" to do a job that you get payed for. read more

The ladies are rude, unfriendly and not helpful at all. Just got yelled at in front of customers because I came in with a package at 3:00 pm. Apparently they close at 3:00 but I didn't know because the doors were open and there were people inside. She literally told me to leave after embarrassing me in front of the customers. Never go there. We don't need that kind of neighborly businesses. Be kind people!! read more

Wow- I will come here for all my postal services. I have come here twice & each time was exceptional! Ray.. I have to say what an amazing employee and what a sweet man. I have 3 sons and went in for a few different things & he took my baby and held him while entertaining the other two- totally melted my heart thank you so much. We need more people like him & thank you Sophia for being so patient !! read more

I left this place fuming today. There was only one employee and she was helping someone else when I came in. It took a long time with this customer and other customers came in behind me. She seemed to take no notice of the lengthening line. I also noticed her sweatshirt looked very unprofessional as it had the word "cult" on it. When it became my turn, I stated the need for a live scan. She seemed very put out. She said it would take 30 minutes. I questioned this and she said it depended on my fingers. She asked if I could wait while all the customers behind me were helped first. I looked at the line and said I did not want to do that especially since I did not know what they were there for. She said okay, but then began asking what the people behind me needed. She collected their ID. At this time the guy last in the line, who had just come in, loudly and rudely asked if he really had to wait 30 minutes while "this guy" was live scanned. I looked back at this person and replied "yes, you do." An argument then ensued between me and this rude, obnoxious, self-absorbed man. At no time did the employee try to mitigate the argument happening in her store. At no time did she attempt to explain to the man that I was next in line, and, therefore, should be the next to be helped. She said nothing. Another man in the line began to get stressed about the argument and the raised voices. I was quite angry and felt my blood boiling and I did not need to be live scanned at this place, so I picked up my paper and left, walking past the entire line, including the man at the back who was now getting his way and not having to wait 30 minutes. This was my first, and definitely last, time coming here. Do your postal business elsewhere! read more

The girls working here are amazing....always friendly and always ask you questions to find you the right postage or needs that help you on the best price...A way better service then postal service lines...In and out service Gaurentee.....A++++++++Service is why I always go back read more

Every time I come here, everyone is very friendly and helpful. And a bonus, in the heat of the summer, they keep their ac nice and cool, very refreshing!!!! read more

Excellent customer service, convenience for me to check mail, grocery, and dry cleaner. Thank you so much Rena read more

Jamie helped me with the 5 packages I needed to be ship out, 3 packages I had issues, the company return label provided was wrong so I just came back with new ones and she was fast and provided great customer service! Even congratulated me on my new job during small talk when I came back. THE BEST/SCARY PART: I had dropped my wallet in store and a customer had given it to her and she came out and flagged me down!!! LIFE SAVER!!!! Thank you to the customer and thank you Jamie! I couldn't leave with just a thank you when I came back with the 3 packages. I hope you enjoy your Starbucks gift card! read more

The Postal Annex+ business located at 33175 Temecula Parkway is excellent! The people are friendly and go out of their way to be helpful, often explaining the pros and cons of shipping and mailing options. I feel you couldn't ask for a better experience! read more

I had a great experience with Jamie doing a live scan. I called twice: once to ask about details and another to confirm the appointment. Both times I was greeted with a cheerful voice and you could immediately tell she puts her all into delivering excellent customer service. I was not disappinted. She told me I could come in early for my appointment if I liked and when I arrived late, it was no problem. I was seen immediately, they looked up my payment code for me (which I didn't have), and the live scan took all of three minutes. In and out with no fuss and a big sigh of relief (I had been having trouble getting this done). I really appreciated the positivity, courtesy, and eagerness to accommodate me. This is definitely the place I would recommend for anyone needing to do a live scan in Temecula. One final note: they were very mindful of practicing social distancing. A live scan done with hardly even coming close to me! 5 stars all around!!! Update: I called twice after my live scan because my employer was insistent on getting a hard copy of the form, which a lot of places aren't doing nowadays because of the coronavirus. Rena answered both times and was as courteous as could be. It was almost like talking to Jamie's twin because of how upbeat and helpful she was. Without hesitation, she told me to come into the store and they'd fill out the form for me. Later, when I realized I could probably just fill out the form myself, Rena was again courteous and positive, and confirmed that I could. She had the information ready for me and through her knowledge and wherewithal saved me a five mile trip to the store. Really appreciated her attitude, willingness to help, and knowledge. If all people in customer service could be as kind and caring as Jamie and Rena, this world would seriously be an easier place to navigate. read more

Ben is a complete idiot that will waste your time.We haf a uhaul reserved here,called in advance to make sure it is available,he says it is and to go online and reserve to save time.We followed the instructions and then went to pick it up.Long story short,after spending and hour there,Ben is telling us that someone made a mistake and we have to go to Murrieta to pick up the truck,even though we had it reserved at this location and my receipt is showing to pickup here. I asked Ben to call uhaul and spoke to their manager and guess what,Ben never checked if they even had a truck at the moment when I called to make sure they have one! Thank you,Ben for wasting our time,you are the best! read more

Unfortunately I agree with all the other one star reviews. I stopped by to ship out a small package and was quoted an outrageous price. After explaining that a flat rate box at the post office was significantly cheaper the woman said let me check something and came back with a decent, but still ridiculous price. Several other customers in the store were having issues as well and not one of the five or more employees working at the time were helpful or friendly what so ever. This location needs to get their priorities straight or they'll find themselves out of business in the near future. read more

Have been here three times and each time I remind myself why I am willing to drive to a further competitor. The staff are rude and arrogant. Today I had a simple need and while waiting it became apparent the reasons. This store is more like a swapmeet. No matter what you're looking for they have a couple of them. Tear gas, check. Taser, check. Plastic crap for your fridge, check. Candy, check. Keychains, check. Half mailed packages, check. Piles of mail needing to be sorted, check. Lotto, check. More bravado than a mob boss, check. Don't waste your time. This place needs to get new management or ownership. They've forgotten they are in the service business. read more

My son was charged over $7.00 to send a small padded envelope weighing only 3 ounces from Temecula to San Marcos. When I called to question the charge I was told a padded envelope is considered a package. I checked the USPS website and it said small padded envelopes require only 1 regular first class stamp and 1 additional 1 ounce stamp for each additional ounce. He was definitely way overcharged. read more

I have been using this Postal Annex for a few years when I am in the Temecula area. There staff is always polite, and they have more than once saved me money on shipping. I like that their employee turnover is low, and really, they all seem to care. read more

This postal annex is one of the most efficient friendly helpful ones I have ever used for mailing. The owners are always trying to give me the best prices for supplies and sending my packages. There is an atmosphere of being welcome and that every question is valid and deserves an answer. Cannot recommend too highly MJM read more

Great customer service. Excellent location. Very conveniently located between grocery store and nail shop

I first got a box from them and had it for a while. Wife came with me one day and saw that they had nice clothes and accessories now when I check the mailbox she wants to come with me. read more

PostalAnnex+ - Shipping Centers Near Me - Temecula, California

I went here yesterday to buy packaging to ship a picture. They didn't have a box big enough to package it, and the lady working the counter seemed irritated when I asked if we could layer boxes, so I headed over to Home Depot to buy a box. I made the mistake of going back today to try and ship my picture. They quoted me $95 to ship a picture FedEx Ground. Once I recovered from my stunned silence, I asked the person at the counter if there was a cheaper way, and she said, "Yes, you can go directly to FedEx." So I did. The FedEx store was less than a half mile away. I saved myself $65 dollars. I will never go back to this place when FedEx is but a hop, skip, and a jump away. read more

I found out this is the place for your P.O. Box needs I need one that I could reference as a suite not P.O. Box like most mail services and they will forward your mail to you if you travel read more

Rena (the manager) is beyond rude. I went in to print a shipping label and she asked me to email it to her and I sent it and within 1 second she goes "I didn't get it, just so you know I'm a very impatient person".... wow. Horrible customer service. She shouldn't be working in customer service. Will not be going back here again. read more

This place has great customer service. As soon as I walked in, I was greeted by a friendly staff. I needed extra help with a rather large, unusual item return. They were so helpful, efficient and knowledgeable and honest.  I thought I would have so much trouble getting my package out but they went beyond any of my expectations. Kudos to this place and thank you for taking out all the stress I had before I entered the store. read more

I used to come here 4 or 5 times a week. I won't be back. They are always out of materials and the woman behind the counter is awful. I certainly wouldn't want her representing my business. I know quite a few of my neighbors have stopped coming here as well. They have rude customer service and are constantly running out of packing materials. How does that happen? Isn't that what you sell? Anyway I'm taking my business elsewhere. read more

This place is awful. Rude people and their prices are outrageous! I went there for a book of stamps which would normally be $9 and they charged me $11. Apparently they up charge 10 cents for each stamp. What a rip off! Would have been nice if this was explained to me at the time of purchase instead of after my card was charged and I couldn't return the stamps. When I asked why my card was charged extra the manager was very defensive. I told her I would never be back. She told me that was ok they can charge what want cause they are a place of convenience. I'll tell you what is convenient... Go to Ralph's or CVS which are in the same parking lot to get your stamps. This place has the worst customer service and they are very sneaky about how they do business. Boycott this place. read more

T his place is GREAT. I switched my PO box to them about one year now and have not been happier. A very nice family owns the place and I have been treated with nothing but respect and kindness. They have even called me when I am waiting for important mail. That is above and beyond. All the cheapskates in the post below must not understand cost of doing business or are groupon shoppers because I have found that their prices are very standard. Their hours are listed and if you want to ship or mail something get there before they close....simple...geez...the complaints are unjustified and nit-pickey IMO. I am a very happy customer. read more

I have been there at least 20 times now for various services. I liked it so much that I rented a box. The staff has been very good to me and never have I witnessed any customers in distress. The opposite is true. I don't know what to make of the negative reviews but they have been truly wonderful and accommodating to me. They call me if I have a package to pick up. I don't think they could be any better. BTW, their notary sign does not have the capacity to flash. It is lit up and never blinks. Maybe the reviewers are confused which Postal Annex is which. It would be sad if this Postal Annex was receiving bad reviews that were meant for another PA. Go in and check them out for yourself then you can judge whether these negative reviews are warranted. The owners have been wonderful and I anticipate being a customer of theirs for a long time! read more