Very efficient. reasonably priced. Owner is very helpful. She goes out of her way to help with…read moreissues. . -- Mike G.

Needed a live scan done quickly and for a fair price and they delivered! The owner is such a nice…read moreyoung woman! Definitely recommend supporting this place!

This place is awesome. They take every kind of package honestly UPS FedEx whatever the other…read morecompanies are honest they do everything one nice lady Washing always smiling from the nose to eye. It was phenomenal experience. I loved it. I loved it.

Great place with mailboxes, and postal convenience. Ted…read moreoffers any services we need to ship local or across the States or even oversees! He is a UPS store also, so convenient. I have bern going for 20 years and I truly Love going there!

This is a five star review for the staff at Studio City Mailboxes, NOT for Fed Ex shipping which…read morecreated the need for so much intervention on their part. I had important documents including a driver's license that needed to be shipped to my son in England, which I sent to be held for pick up. When my son arrived at the pick-up location, he was told by the staff in England that there was a special code he needed or they couldn't release the package (it was sent no signature required, addressed to him, and he had ID.) Knowing how impossible Fed Ex is to deal with, I went in person to Studio City Mailboxes to ask for help. One of the two employees on duty spent over an hour working with me on this before calling Michelle, the manager, who remembered me sending the package and said she would work on it even though she was not presently on duty in the store. It took several days to resolve because no one but Michelle and the staff at Studio City Mailboxes seemed to care or be willing to make any effort to resolve the issue. Michelle spent DAYS contacting Fed Ex, keeping me informed of her process, and even called my son in England to make sure he was ultimately successful picking up his package. Michelle then gave me a courtesy refund of the $70 charge for Fed Ex. I hope that Studio City Mailboxes was not out of pocket for the time and effort they made to resolve an important issue. This is what customer service by humans, not a chatbot, looks like. Both Michelle and her colleague understood the problem (which was not of their making) and the importance of correcting it, and did everything they could think of until it was resolved. They easily could have shrugged and given me the phone number for Fed Ex (which no human answers) but they never put it on me to solve this or to pay for inadequate service. I've been coming to Studio City Mailboxes for years, I've seen the staff, especially Michelle, deal with difficult customers and frustrating situations, and staff has always been courteous, professional, and proactive. I can't express my appreciation enough, staff's work and attitude is why I will keep coming back, 100%

Very convenient for boxes, passport pics and more. Always friendly and fast. My whole family has…read morebeen here.

I have my mail goes to Universal Mail in the past 13 years. They are always dependent. I never had…read moremail mixed up with other boxes, which was my issue with the previous mailbox. Kati is so accommodating. I am out of town about 6 months out of a year. Kati sends me the mail and always makes sure that only impotant mail is sent. Best mailbox store I ever had, and I had a few.

Universal Mail is the ultimate full service postal business. I needed a p.o. box fifteen years ago…read moreand am so grateful to have found Universal Mail. Kati, the owner, is beyond fabulous--personalized service, knowledgeable, an absolute delight to deal with, which I look forward to. If you are dealing with porch pirates here's your answer! I highly recommend!

I walked in to get a live scan, and was helped right away. Eric was very helpful with the scans and…read morepatient with the process to make sure we got the best scans.

Many services offered. Very convenient. Knowledgeable, professional, and friendly. A very good…read moresmall business to support.

Once a while, I have to go to this place to return a package I have to drop off…read moreAnd every time I am so happy with their service and their efficiency They open as early as 830 and close at 5:30

So I had to return an Amazon purchase & this is one of the stores that came up…read more I walk in to store #2036, a few customers are to the side like they're waiting for something & no one is in line. A young lady kinda waves me over & I let her know I have an Amazon return. Note I was not greeted by her or anyone, just kinda waved over. I hand my package to her & she scans & does some things; no questions, no small talk, no smile & hands me a paper. Now, I have returned only a few items & to Amazon Fresh & they let me know what's going on, walk me through the return process - she did none of this & handed me a paper. I didn't know what to do with it, I ask her what it is, she kinda sighs and says it's your receipt. Ok, no big deal, I say thank you & she just looks away. No goodbye, no thanks for coming in. Imho, she REALLY needs some refreshing on how to treat people because even though I wasn't technically a customer, she was not polite in the least & I will not be back to this store for any reason.

The best vocal remedies and wonderful owners who are incredibly helpful-saved me while my voice was…read morerecovering and thanks to them I hit all my notes!

I stopped by this mailbox shop after seeing their sign out front for some specific cough drops --…read moreand not only did they have exactly what I needed, but the owner even let me sample a few other items they carry! Such a fun surprise. The owner and his wife were SO kind, welcoming, and genuinely helpful. You can tell they care about their customers. I walked in for cough drops and walked out feeling like I'd visited a neighborhood gem. Highly recommend!

No good. No satisfied with the service at all. I had a PO…read morebox for 6 months and my packages arrived in bad condition, Cero Stars.

Update: still great service, always with a smile! He can help with so many different shipping…read moreneeds and rarely a wait!! Very convenient!

Great customer service, great location, and they get the job done with a smile. I've been coming…read morefor years! Five stars!

Been using this place for years. I started with the previous owner, and the current owner and staff…read moreare doing a great job still! Great option for people that need a stable address that's not listed as a PO Box. Also a great alternative that eliminates worrying about people stealing your packages delivered to your door.

Top notch service always!…read more Come here and you won't be disappointed. They treat you like family and always exude patient and understanding. Been coming here for years.

Very quick service, went in to get some copies, after that, needed an envelope and label to mail…read moreout, David heard us and immediately took care of it right away, very helpful and cool man. It was normal price for all.