Ive been renting a mailbox here and using their shipping services for a while now and the customer service is always fantastic. The staff is friendly, helpful and they always go out of their way to make it easy for you. They remember your name, answer all your questions and never make you feel rushed. Whether its mailing out a package, picking up deliveries, or just needing a quick bit of help, they handle everything with a smile. Its such a relieft knowing i can count on them for reliable service. Highly recommend this place if you are looking for a mailbox rental or a stress free spot to take care of shipping. read more

Kim is fantastic and always available to assist with any of my small business needs. I recommend them 100%.

I refuse to go to the ups store or FedEx, or anywhere else. This is the best mailing center by far. They are so accommodating and helpful. I actually moved to Glendale and still drive all the way here because of how great they are. Beyond shipping, they provide essential amenities like US Postal Service options, printing and business services, notary public assistance, mailbox rentals with a street address, and document copying solutions. The staff is consistently polite and efficient, ensuring quick service even during busy periods.This establishment truly simplifies customers' lives by offering such a wide array of services under one roof. Thank you Precision mail!! read more

I would definitely recommend Precision Mail to everyone! They never stop by going above and beyond for any customer. Even last minute delivery and shipping was a breeze for them to perfection. I'm absolutely happy with the service, They are very professional, kind and everything exceeded my expectation. read more

I usually do not write reviews, but I feel this place could really improve. First, they do not take QR codes, charge for printing labels (which standard okay), but also charge $1.75 for small versions of the bags available for free at the post office and other third party shippers. Also, they only ship in the morning (which was miscommunicated to me), so if bring a package after noon, it will not go out until the next day. I only went to this place because I really needed to get this package out and did not have time to drive to the post office, but honestly I just spent money for a service I could have done for free and it would've arrived at the same time. read more

Great service!! So knowledgeable and fast. Thank you for your help today for an international package!

My second time here. Had a really important shipment I needed overnight in the midwest. I sent it through FedEx at this center and it arrived on time. The value for packing my materials was also great and they helped me ship my item. I also dropped off some USPS packages that got to their destinations on time. Overall, fast and great service! The owner and employee were very attentive to my requests. read more

Awesome business! Kim is so patient and soooo cool!! Been going here for years! Totally recommend. Come rent a mailbox!!! Cheap and secure!!! read more

Precision Mail has amazing customer service. Gorj is always very helpful and friendly. I like that when I need to send mailings with tracking information, he listens to what I need and advises me of my options. He helps me pack items securely in a way where I need less packing material. Even when there is a crowd the service is very attentive. I never have any issues with deliveries that I send from Precision Mail and I know that I am getting a very competitive price because I have tried other mailing locations and none of them have the great service and prices that I get at Precision Mail. I highly recommend this location. read more

Wow, I just sent a very important shipment through this store because it was next to our fave Sushi spot and the girl working there made it an absolute breeze! She was very attentive to me and my husband even when there were others and she helped us pack our boxes full of personal items to our new residence in the east coast. I'll be trying this service again when I'm at our home in Studio City. read more

Drove 1 hour because apparently there is not a lot of DHL centers in the valley. Their website says they close at 5pm M-F got here 15 min before 5 and they were closed? had a deadline for a package to Europe that is time sensitive. This is terrible business practice and service. I will never be coming back here. If sign says you close at 5, close at 5! Had a lot of packages now have to find another way. Thank you Precision Mail for wasting my time read more

customer service sucks! I came in no one was there. I rang the bell. she came out with an attitude and greeted me ( a potential customer) with " Hey what's up?" wtf who does she think she is talking to? the attitude and vibe she sends is that she doesn't like being there, horrible for business read more

Friendly staff always neat and tidy - can service you for multiple needs!!! reasonable prices what more could I ask for!?!?!? I wouldn't go anywhere else!! read more

Nice young lady at counter is very helpful and informative. I had a return package for Ireland and she helped me through the process. Excellent service. read more

I have been using precision mail since 2016... I have been waiting for an important care package from my mom and I called the staff to inform them to let me know ASAP when my package arrived. The staff was so helpful to inform me right away when my international package arrived. They called me right away once the package was at their location and I was able to pick it up. My point is they didn't wait the next day to call me and that's very important to me! I am extremely satisfied with the professionalism and wonderful customer service. Thank you again! read more

Save your time and money. This is by far the worst customer service I've ever experienced. The manager George can be pretty rude and would scold other employees in front of customers. It wasn't pleasant to watch. To top it off, once one of the younger female employees (never got her name) would be really unprofessional and would be on the phone while "helping me." It was probably 20 minutes to closing and I had a question about my account and she straight up said out loud, "bitch i'm tryna go home," and it took me a second to realize she was "on the phone with her friend." Super rude. And she would always run super late in the mornings. I'd wait for 10-20 minutes. I've never come across such unprofessional people. If I could give -10 stars I would. read more

I had to send the other day a holiday package. I got to precision mail one min before closing time. The staff member was super friendly and helpful. I didn't feel rushed or unwelcome. He even explained to me how to send my package the safest and cheapest way. I did not even know about that. Love this place. read more

I was in need of more moving boxes ASAP, and this was the closest place. Their prices are astronomical, but I was in a hurry and know I have to pay a premium when I don't have a lot of choices. The boy behind the counter was so incredibly slow I had to tell him 3 times what kind of boxes I needed. He then proceeded to pull out used boxes. I asked him if the used ones were cheaper, and he had no idea what I was talking about. So I asked for new ones. Then it took him forever to get out his calculator and do basic math. He told me my total came to $20.05, so I gave him $21. He then gave me $0.50 back. I told him he owed me $0.95. "Oh my apologies ma'am, it was $20.50". Whatever. Maybe the kid is dyslexic. However, all the while he had his mask under his chin with his nose and mouth hanging out. I said, "By the way, the mask needs to be over your nose and mouth to be effective" And he said, "Well I didn't ask." Whoever this kid's boss is, please note that this kid should not be customer facing. He'd do better behind the scenes, as long as it's not a job that needs any type of math or number skills. read more

"Everybody cool this is a robbery " should have been the welcome line @ this shop. That is why is empty I wanted to make one copy, they charge $3 x5 copies and $0.50 to use a card I tried to make just one copy, she still wanted $3 Are you high? I paid $6 for 50 copies at Kinkos, the reason I tried this because I was in the area, read more

Just came out after the staff said she can't do a simple print job. She recommended the FedEx store nearby - so I suggest you all do the same as well, save your time and effort. read more

Horrible nasty customer service! All I wanted to do was hand deliver a piece of mail to my landlord. They wanted to charge me to place it in his box. How ridiculous don't come here these people are frivolous and terrible! The people were so rude! I'm gonna file a complaint against there postal drop registration at the post office! read more

Health Hazard I went in earlier this week to send something and I was shocked that the girl working there had no mask on. During the height of the pandemic that we hear that someone is dying every 6 minutes, an associate doesn't wear a mask to serve the public?!!!!How is this possible? She put it on begrudgingly to process my transaction. Then took it off as soon as I was on my way out. I understand if she was in the back in a break room or something or getting a water really quick but to knowingly not wear a mask while filing people's packages and mail is unacceptable. Needless to say I won't be coming here again. Shame it is close to my house. I used to work in retail and we always said the actions of the associates are a direct trickle down reflection of the actions of management/ownership. Fail. Avoid this place. read more

This place is a gem. They make packing and shipping anywhere a breeze! I'm a busy working mom, so to me this is a godsend. George, the manager is always very helpful with paperwork and makes shipping packages abroad so easy. With the holidays around the corner, I'm very grateful for precision mail. read more

This is the place to go for all your shipping needs. Expert packing for my most fragile conveyances as always. Everyone there is super nice and courteous. George, the owner, is always very helpful and attentive. If you need stuff packed, shipped, mailed, they'll take care of you! read more

I live very close to this location and decided to come in for my passport photo. Then I discovered that they do all kinds of packing and shipping here as well. Since last year, I've been a loyal customer and won't go anywhere else for my shipping needs. I've actually referred a few friends here that needed PO Box addresses as well. Super satisfied customer!! read more

Please do yourself a favor and don't go to this place! I shipped something to a friend overseas and Jesus who works there filled my invoice incorrectly putting 7 times the amount of the package as total value. And caused me an terrible headache to fixed with DHL and made me loose money! After that I called him asking for help to fix this situation, and he was rude and didn't own up to his mistakes like a professional should and didn't to help a client. But in the end of the day is my fault for not reading all this bad reviews first! read more

Note: They charge $3 per package for taping your boxes and $0.5 per photocopy. I'd rather go to UPS, USPS or Fedex

This place is the best they have wonderful service. I had to get some labels printed and ship some ebay stuff They help me out with all the questions I had and even suggested some money saving tips for my shipment. Will definitely come back again!!! read more

Very very nice man!! The guy who I'm guessing owned the place was so sweet and helpful. The gentlemen I forgot his name, first did my notary for 15 then hooked it up for my letter back to detroit. He even put a tracker on my regular envelope because he was sooooo cool!! He also has a giant pen since people were walking away with his pens all the time!! Stop stealing his pens!!! read more

This is the best go to place for whatever you need! The staff is always extremely helpful and they can do anything you need! I'm so grateful that I've found this place! It's much more convenient, quick, and organized than going to the post office or UPS or FedEx. I've been coming here for a few years and I've always had a pleasant experience with every staff member that has assisted me. Also, the owner is one of the best people in the world! He is friendly and knowledgeable and accommodating. The prices are fair and I'm grateful that they will pack and tape up my boxes for me. As a mom of 2, that's worth paying a little extra for! And my packages have always arrived safely at their destination without any issues. I have family all over the country and world so I send a lot of stuff out. Having a trustworthy place like Precision Mail take care of that for me is invaluable. read more

Horrible customer service, particularly with the young lady named Rosemary. She gave me major attitude after costing me additional time spent both on phone and driving to sort out a missing package only to discover it was there after all. Very incompetent people working there in my opinion. read more

The girl working there is HORRIFIC. I showed up 10 minutes before 5 to mail 3 packages. She told me she had to leave for her other job and wouldn't do it. Mind you they close at 5:30. She said she was leaving at 5. 10 minutes is plenty of tome - oh and it's your job! She then proceeded to throw my boxes around after agreeing to send one package. I could hear the things inside the box breaking - so I took my boxes and left. WORST CUSTOMER SERVICE EVER read more

This is my go to for all the shipping needs. Expert packing for my most fragile conveyances has always served the bill. I ship alot of antiques and need a company that can be relied on. The mailbox has always been kept secure for my business. Everyone has a proprietary, professional attitude here which is an important facet as my company depends on this crew as the first leg of our shipping and receiving operations. The fees are fully representative of quality although never excessive. I appreciate the affordability and flexibility of this outfit. read more

I have come in here recently and the employees are not wearing masks, or wearing a mask and not covering their nose with it which is the same as not wearing one. They have no plexi-glass at the register. Quite often they are just in the back on their phones when you come in and are not very eager to work or be friendly. If you don't want corona virus don't come in here. I have also come in the morning when they are supposed to be open or in the evening when they are supposed to be open and they are closed. read more

I'm giving them 5 stars for excellent and superior service! I rent a Mailbox from them. And for over a year and a half they greet me by name every single time I have entered their store! It makes me feel good and happy to be there! Staff works Very Hard for their customers with very little thanks just hurry, hurry, I need this package sent yesterday etc. I worked at a freight company and know the Rush from customers to push you to label, and pay for their packages, many forget to say thank you and please to people who bend over backwards to help them! And to their staff who shows me the same kindness and helpfulness! Continue to come here for all your Shipping, mailbox rental, printing etc Thank you read more

Very good service and amazing employee. Mo I believe that's his name alway has a great attitude and very responsible. I'm definitely staying here. read more

I recently had to send some documents to Havana, and George was extremely helpful and really went the extra mile to smooth out some bumps along the way with customs forms, etc. I highly recommend these guys, they're great to work with ! read more

Not only the worst customer service when we were in person mailing something, we were misled about certain information about sending parcels abroad. Once we spoke to Fedex about the issue (as precision mail is not a FedEx store but provider of FedEx) Fedex agreed to refund us the $320 we paid. FedEx sent the refund to Precision Mail and said they'd have to put it back on our card directly. Called them back several times as a month passed since they were given our money back... I was given the runaround that the manager was out of town for a few weeks and today when I called the person on the line said he wasn't the manager but that they would not give us our money back regardless of if FedEx refunded them the amount that we paid. This is unethical! I'm going to report this to the Better Business Bureau and call back FedEx immediately to see if they can refund us directly and penalize the supplier. This man and business should not represent fed ex or any professional shipping carrier. He just pocketed $320 of our money that was supposed to be returned back to the end customer - which is me. Do not go here go to a certified fed ex store! They will lie and mislead you, then not refund you. read more

Even though I was a little out of it, giving the slightly wrong address, among other things, Rosemary helped me out and was very nice about it. read more

Very disappointing. I have been at this same location for over 15 years & 3 owners. Tried to pay the 1 month rent today & was told I had to pay 3- they wouldn't take 1 month. Even though it clearly stated one month @ $25. Two phone calls later, the poor employee tells me that the owner has agreed to a one month payment (like he's doing me a favor). Then the employee tells me it will be $30 instead of $25. Another phone call-finally get the owner to agree to $25 (the price shown on the invoice). Decide to call the Post office to see what it would cost for a box--it's $33.00 for 6 months! Good by Precision Mail- Be careful if your going to use these guys-cause it's a pain in the butt to change all your addresses and they know that. Be prepared to have random changes in pricing at a whim. read more