This place is horrible!! The Asian Lady yelled at me, you can't put it on the floor, referring to the 30lb box that I was carrying. She was having such an attitude, been there several times, because it's close to my house and wanted to support the local. I didn't say anything, I was upset and didn't want my return package to get lost again. I always have patience to wait 30+ minutes for them to pack the stuff. You are better off going to UPS store, you get better rates, service, fast experience Notary, knowledgeable and they are faster too. THIS PLACE IS A JOKE, I ONLY GO THERE TO DROP OFF MAIL, Should not be in service business. Yes you the Asian Lady!!! read more

If you want to wait in line for 45 minutes to buy one item, then this is the place for you. This is also a postal drop off along with gifts and cards, but they do not have two separate lines for postal/po box transactions and regular purchases so be prepared to possibly wait for a really long time. read more

This is the worst most unprofessional business I've ever been in contact with. I paid almost seven hundred dollars for a package (that at this same business cost me $200 to send many times before when there were other people who were nicer working here) My $700 package never arrived & every single employee here spoke to me multiple times with 100% rudeness. I'm not sure why they are so mean. I am not American & they all vocally disrespected my home country, questioning why should a package even go to such an address which was abstract to these employees but I think their ignorance of other countries is off the scale. Which is weird for a mailing place, which should be inclusive. I have a baby & they made fun of her crying while I was on the phone with them so many times. The manager Alex told me he would call me back & he never did; so many times. It's honestly been three months now & there is no hope of my package ever getting there. I have been on the phone dealing with this for three months which is unfair & pointless. I wish the people who used to work here would come back because they were lovely & they made sure my many packages which I've sent to the same address at least ten times, for much cheaper than $700 at least got there on time. I paid $700 cause the employees at this business told me it would arrive by Nov 15th. I'm not sure why these employees just don't care. Nor why they are so painfully not polite & aggressively horrible to little ones. I'm scarred by this experience. Alex if you are reading this I think you should at least track my package lol. I spoke to someone this morning who was extra rude on the phone again.... & they told me Alex will call me back & Alex never does. Not sure what else to do at this point. read more

This store needs more 5* reviews. They are fantastic people and provide great service. Also it's the best shop for gifts. The buyer for the store has the cutest and most bougie things to treat yourself with. Love love love read more

Obviously everyone's experience can be different, but every time I've been to Postal Works, it's been the best experience I've had at a shipping store. Whether I'm paying to ship something or asking for help on something that requires no payment to (as I've already had a label) they are attentive, courteous, and as helpful as can be. I hate to talk poorly about anyone, but Fedex, UPS, and other shipping stores typically have employees that seem as though they could not care less about your business. I always feel helped and cared about at Postal Works and I will continue to use them for all my shipping needs. read more

Very cool family owned (at least I think so) shipping/packing store, that has cards, gifts, notary services amongst a variety of other services. Friendly staff who are always happy to answer my dumb questions. The only reason why this isn't a 5 star review is due to the very difficult parking situation (I'd give 4.5 stars if possible). That said, plan ahead and go early in the morning, or simply avoid lunch time and any other standard "busy" period and you'll be all set. read more

Great customer service! Staff is outstanding, friendly and knowledgeable Fantastic selection of books, cards, gifts and a variety of fun stuff to choose from. read more

The staff at Postal Works deserve recognition for their amazing service and accommodation. It is a pleasure to encounter people that truly care about their customers and who strive to get things right for them, even when they come in with a bag full of random articles to ship. The store is stocked with all you need for shipping and they will help you with measuring, weighing and taping. There is also a very eclectic gift selection so give yourself some time here. Highly recommend. read more

Do not use this store. This is the most fly-by/night, unprofessional store of its kind in the area. Called ahead asking if a notary was available. They said yes. Drive down and asked for the notary. One employee said "oh he's not here." Another said "well he's here but he's stacking boxes." I said "cool can he simply notarize these documents." To which they said (annoyed): "No he's busy." Unprofessional. Empty. This place will soon be out of business. Do not waste your time read more

This place has the best gifts for anyone. Amazing and unique books and toys for children. Puzzles. Games. Party decorations. Really a go to place for buying gifts and dropping off packages at the same time. read more

Always nice and willing to do a little extra to help you out.

Cute little store, walked by here a few times. Today was the first time I went in. I would give it 5 stars if it wasn't for the annoying Asian lady that follows you around the entire store if you look the least bit ethnic. Felt very uncomfortable and racially profiled. Will not be coming back. read more

PostalWorks - Shipping Centers Near Me - Los Angeles, California

If you're into sado-masochism postal offerings, this could be your place. Go here if you want to be frustrated by the lack of parking. Go here if you like to be ignored and want to wait 3 minutes just to ask a question (even when you are the only person in the store). Go here when you want to be charged for computer usage because these experts can't print a document from a thumb drive. Go here if you like to look people in the eye with no fear of them ever looking back at you. Go here if you want them to lose your rent check. This place is a 2 block walk from my house and I will from now on drive to Staples or Office Max instead. I've seen lines move faster at the DMV and had better customer service from coyotes trying to steal my dog. This place is, hands down, THE WORST. NEVER AGAIN! read more

I have had a mail box here for about 8 years and I am here to list my favorite crappiest things about this business: * tiny parking lot, hardly ever any spots * very very pricey in all respects for all products, mail related or gifts * terrible customer service, lead by a very rude jaded owner - Sophie * tiny shop with crap all over, you bump into yourself trying to get to the counter My last experience with them has to do with me closing my mail box there, after 8 years. the girl who works there told me they will not accept my mail after I terminate, which I found out is illegal. After contacting the owner Sophie, with the USPS regulations which states they have to forward mail for up to 6 months after termination, she said (after a long rant about the USPS) to do that I would need to: 1. keep my mail box open!!! 2. pay $10 per forwarding service - service charge 3. pay for envelopes and postage Sophie also said that I am the only one that has EVER requested this forwarding service, out of the 400+ mail boxes and all her years in business. Now, why would I need to keep it open at $22 a month if I am terminating and requesting a forwarding service? So I wrote another email to this lady threatening to report her practices. She called back the same day and I got a revised version of the original terms: 1. pay $10 per month - service charge 2. pay for envelopes and postage 3. $50 debit account for these services She REFUSED to let me drop off large envelopes, since she has not room to store them. So I asked her to put them with my mail, she said no. Very unreasonable and uncooperative. I agree to this although I am going to do a little more research but alas, that sounds more reasonable. I hate them so much for making me waste all this time and giving them my business all these years. read more

This place is a true ripoff. It's a joke. Went in to print four black and white pages off a pdf. Total? 5 dollars!!!!!!!!!! Yea. Exactly. Wtf? It's not like some kid sat down and transcribed each word in his own blood. No. I went there, clicked print and printed four (4) pages. It's nuts. Avoid this place like you'd avoid a roach infested mattress. read more

I've been in a few times and largely did not use this store because parking sucks and the prices are higher for their inventory. I was in the area on foot so I went over to see if I could find a few last minute stocking stuffers and to get stamps. I asked the older Asian gentleman (I think the owner) how much it would be to send an oversized card (curses to me for buying christmas cards requiring extra postage) and he gave me the amount. I asked to buy a few sheets of stamps and 1 sheet of the add'l postage to add to send my oversized cards. He sifted thru the drawer and said they were out of that denomination. I then asked if there was an option - such as 2 add'l postage stamps to total the amount I needed, he said 'no'. Another employee heard the exchange and pointed out to him that there stamps that would suit my needs (ie two 5 cent stamps instead of a 10 cent stamp) She pulled out the sheet that would suit my needs and he took it from her and put it back in the drawer. I asked why he wouldn't sell them to me and he said "I can sell you a few" and proceeded to take 2 (meaning I could send ONE letter out only). WTF? I put all my purchases back on the counter and said "no thanks" to the entire transaction. You're not getting my business or a recommendation to shop there because you're customer service sucks. period. If there'd been a valid, or even a not so valid reason, any reason or apology; I could accept it but to merely say you wouldn't sell them to me is a client building FAIL. read more

My antiquated landlord makes me drop off a physical check to the company's PO box at this place. In 2 years they've LOST 2 of my rent checks. Which causes my landlord to call me and imply that I am not paying my rent on time. This isn't a hard job. Look at the number on the envelope. Put it in the corresponding box. Yet this place CANNOT get the simplest of tasks right. AVOID AVOID AVOID. read more

This is my first 1-star review in my history with yelp. I walked in to get a bike-frame packed up for shipping, which is something I used to do all the time when I worked in a bike shop but didn't have the supplies to do myself. After an initial estimate of "25-30 bucks", she packed it and it was suddenly $35 when I went to pay for it, with no warning. Also, the way she packed it it's an oversized package, even though I've packed up bike frames plenty of times that didn't end up oversized; I'm pretty sure she did this so that the shipping would be more expensive. After telling her I would ship it elsewhere, she then charged me $38 for the box. After two years of going there, I'm never going back. read more

Go here to ship or just shop! It's so rare to find somewhere like this these days! Great great service and Such a unique gift shop with a wide arrange of products- different price points, and range. Gadgets, kids section, candles etc. AND best staff ever! The woman who helped me and my boyfriend ship our packages was so helpful and patient even when we didn't know what to do. We went in to ship, and I was so so surprised by the amazing shop!!!! definitely coming back to bring joy to my day with the amazing ladies and any last minute gifts I need to buy. OH and yeah, shipping :) Thank you so much!!!!! read more

I've never left a yelp review before, but I wish I'd known: don't go here. I arrived to print out some important documents, and was told to get in the main line. After waiting for quite some time (understandable, there were many customers) I got to the front of the line only to be told I was actually supposed to print by myself on the store computer, which turned out to be powered off, and it took several staff to even know the password to turn it on. They then didn't seem to know how to print off a USB key, which seems shocking for a place that advertises printing as one of their main services. Finally someone put my USB key in their other computer and we proceeded to spend the next fifteen minutes waiting for various printers to connect/work, which they did not. I had to leave after my wasted half hour with nothing printed. Tl;dr: this is a print shop that can't print things. Unfortunately, I wholeheartedly recommend going literally anywhere else. read more

I remember my sister first taking me here to send a package. It was just after Christmas. I walk in expecting cheesy gifts, awful wrapping along with the other normal boxing and packaging materials. However, upon walking in even the scent before seeing anything lets you know this joint is different. Good enough gift selection from reed oil diffusers, books, toys, plushes, candles, lotions, etc. The group that works there is nice and laid back but gets you taken care of with a smile. There is usually a short line which isn't too bad since it doesn't smell like cardboard and sweat as the other mail stores can. I come here grab my mail, send a post, then drive over to my dry cleaners and trader joes. I can even grab cheese near. What I am trying to say (while telling my stockers where to track me) is that it is in a good location (though a busy street) and near other great errand stops. read more

I'm giving them one star for their selection of cards, but the service is HORRENDOUS. Their staff is rude and have no concept of customer service. Even when there's no one in the place, their salesperson couldn't even tell me their return policy. I asked her if I could return a box of Christmas cards if I didn't need to use them, instead of answering my question, she flippantly said "it's on the receipt!" They behave as though they don't have the time for anyone, but it's the local people who shop there that's paying their bills and their paychecks. The reason I stop by is for their selection of over-priced cards, because I'm too lazy to drive across town to a better stationary store with staff that actually practices customer service, like Paper Source. It's always a joy to visit Paper Source, unlike this place. read more

Suuuuper expensive. $1.50 to use their computer for even a minute to print, and $0.49 to print one b&w page. Furthermore $1.00+ to fax one page. This place is a huge ripoff. read more

The notary lady (possibly owner) is truly rude and I will not be getting any of my documents notarized from here. She acted like it was such an inconvenience to notarize.. I'm paying for this service lady, take a chill pill. On another note, they have nice Christmas cards here. read more

I've just created a Yelp account and have begun to sift through all of the most loved and most hated LA places in my heart. I always read your reviews, so guys it is high time I joined in and wrote a few myself. I think of any place in ALL of Los Angeles (um, this includes Canoga Park)(and we certainly know know how vast LA is-- ".... Los Angeles is Los Angeles is Los Angeles....") this is the place I really and truly depise the most. ? you may ask-- this is just a postal place in Silverlake, how bad can it be? Let's just deal with the freaking sinage. Next time you realize you have a deadline and need to mail a package and have missed the deadline to ship something at the Echo Park or Hollwood Post Office and you are FORCED to go here, just take a noitice at how many signs have been posted with the words: "NO" "NO" "DON'T" "MINIMuM" OK. The people who go to this postal place are, for the most part, really nice folk, if not a little wimpy (NON-PROFIT WORKERS) or annoying peple (FILM PEOPLE) but we are people who listen to NPR and give money to Red Cross. We are people who buy stinky cheeses and get off on ted talks and tweeting. Here is the rundown: 1. RUDE PEOPLE AT THE COUNTER. omg I know how torturous it is to be a twentysomething with piercings but actually the people who you are SERVING are not mean people. This calls to mind the AMAZING woman who works at the hollywood post office who has such grace and beauty and can do attitude...and she is working for USPS! 2. RUDE SUSPICIOUS OWNER - just The only good thing about this place is that they have some very cool jewelry and every time I come here I want to buy about 10 things for my baby boomer mother:) Quite honestly I would rather have my package be late than go here willingly. I really always have a to say a little prayer before I go here. read more

I'd thought it odd that Silverlake residents had no post office of their own and had to go to either Echo Park's on Alvarado or Los Feliz's on Vermont, the latter of which I prefer. Then I found this little gem, which has me bowling over in delight! OK - to explain the cause for this delight, I have to backtrack a bit. About a decade. More than ten years ago, fresh out of college, I was an incredibly reliable, prompt, and punctual person. Then, I cohabitated with a boyfriend with a severe case of ADD and chronic tardiness. For example, we once nearly missed our flight from Charles de Gaulle to the US, and he on more than one occasion missed various flights. I have never been the same since. So, these days, to pay my bills on time, I rely on online banking and automatic/scheduled payments. However, there are the occasional bills or other important documents that require me to regress to the days prior to PDFs and electronic attachments. Such bills and documents necessitate actual trips to a document services provider and a mailbox, trips which I unfailingly fail to make in a timely manner. Which then leaves me dashing to the post office in order to ensure that my mail gets stamped with that day's date. I used to scoff at my then boyfriend when he had to resort to this. What have I come to... Nonetheless, I love love love love the Postal Works for being an enabler. I also dig that all the employees are hipster boys with proper customer service ethic. read more

I love this place bc not only does it cater to my postal needs but it also has interesting books, cool toys and eclectic trinkets, gadgets, etc..,for children and adults... read more

I love this place. Yes, they have prices slightly jacked higher than the post office, and they do charge quite a bit to package a box, etc., but THEY are doing all the work and providing the materials and they are a small business so whenever I can I will support a local business. The owners aren't very nice at all, really rude, but the great thing is they are never around and the staff, the young guy during the day and the three girls who work afternoons and evenings are AMAZING! I ship literally hundreds of packages through this location every month and if it weren't for the fabulous staff I'd take my business elsewhere. This location does however have a wonderful selection of gifts, packaging items, stationary, books, etc., so all in all if you're in the area take your shipping here. FYI; parking is the worst - go across the street to Gelson's and save the stress. read more

This review is strictly for their post office box services. The interior looked pretty nice and clean (a wide variety of gifts, cool photo books, etc) But my main reason for visiting is to get a post office box since I recently moved to the neighborhood and the post office in Silverlake is DREADFUL. And all I have to say is ARE YOU KIDDING ME?! I get that this is a post office in LA (and LA is more expensive than other cities) and I get that they have 24 hour box service (which correct me if I'm wrong they only need to pull down the gate and leave the door unlocked - not light there is security. But there is a $20 setup fee and to buy a small box (the monthly rates vary according to how long you purchase) are between $18-$20 PER MONTH. Thanks total robbery. That's $160/year! The really terrible post office in Silverlake only charges $20 per 6 months - and for a $120 difference I'd put up with their office any day. I'll definitely continue my post office box search and won't be coming back. read more

I drop off all my pre- labeled shipments here and the 2 guys that work the desk are always super friendly and attentive. Parking can be a bummer because that corner is always so jam packed, but that's not their fault. I've never wait too long for a spot and if I'm in a hurry, I've put my hazards on and ran in with no issues. read more

For postal services, but also a nice selection of books, mainly of the coffee table variety -- many on local history, architecture, and photography. The veteran staff is excellent. They do have a lot of turn over, and dealing with the newbys can be trying. Prices reasonable. On the downside: $10 minimum on debit and credit cards. Extremely limited parking. Usually a bit of a line, but it moves fast. read more

I love this shop, the workers are very helpful and nice. Great spot for picking up little gifts to Mail friends and family. Atmosphere makes going to the post office a little more fun! read more

I was going to write out the big long saga I've had to go through this week dealing with this business, but I'm honestly at a loss for words. Long story short: the other negative reviews are spot on. This location refuses to take responsibility for packages that are sent out incorrectly, they will try and blame everything on USPS even when they are clearly at fault. The customer service is non-existent and employees are rude and downright hostile. The one person I dealt with today (white guy wearing a beanie) was seriously aggressive. TLDR: DO NOT SHIP ANYTHING IMPORTANT FROM HERE. read more

Pluses: 1. Convenient hours (for example they're open on Sunday but UPS store isn't) 2. They have packing material 3. They have great cards and gifts (albeit overpriced - $5+ for a card) Minuses: 1. Parking lot is HORRIBLE. Not only is it hard to find a parking space, but it's next to Trader Joe's which is the worst. That whole area needs to be redone. It can drive someone crazy just trying to get from one place to the next. 2. The store is crazily overpriced and expensive. I guess it's ok for the area, but it's not like they are offering anything special. 3. Store clerks are hasty and not that friendly read more

I was with Postal Works for many (over 15!) years and was happy with them until recently and decided to forgo my PO box. Mediocre service (in the spring of 2020 they almost lost a super important check - not even a package - a simple letter than should have gone to the box), followed by a bad attitude from the manager several times (I got apologized to later). I used to just dislike the parking lot but now am completely over this place - after being a loyal client and always being nice, considerate and on time with payments - I deserve better. Also the boxes are too expensive, some of the staff is great but not all and consistency is key for customer service, the place smells oddly like chocolate chip cookies (not always a good thing) and they have too many overprice trinkets. It would be wise to overhaul the space, train the staff, replace the manager (or at least the attitude) also get a newer computer to help when customers need to print from it - I have since moved on. read more

Another winner. Another review under my old username. http://www.yelp.com/biz/postalworks-los-angeles#hrid:QMIaHYSemBLFKTt8p801qw read more

Walked in, needed a few things for my business. No one said hi, no one acknowledged me or the other customer who had wandered in shortly after. Stuck around for a minute or so then walked out. Big pass. If a shop can't take a second to either make eye contact, say hi or be with you in a minute, or even a simple nod... won't take the second to spend my money in your shop. For the record an employee was there - seemed nice - and I assume the owner so two people and only one other customer in the shop. On a side note... some of the items in the shop were great so if you don't mind toss of the coin service then by all means have a go. read more

No, Sophia, my narrative did not change from conversation to conversation. If you weren't present for any of the conversations as you said, how could you possibly make such a comment about the conversations? It's clear you are looking to get away with your error because you can instead of making the ethical choice of being accountable. That would make me trust in your business and keep me coming back. I will not be coming back and I will encourage others to do the same. I've already filed a complaint with the BBB and will also file a small claim. I live here in Silver Lake and have been going to Postalworks for years and considered it a place I could count on because the employees were knowledgeable but I see that is not the case. The information on the form I signed was directly influenced by your employee who I made the mistake of trusting. Looking back, the employee who was helping me was attempting to give me "good advice" but it was actually advice that is illegal in the sense that he was encouraging me to not accurately claim the actual value of the contents of the package. Given the choice and the proper guidance I only would have wanted to send this package correctly as I have no desire to take a chance with international customs. This is your responsibility, Sophia. This is the cost of doing business. I urge anyone reading this to go directly to FedEx, UPS or the USPS to ship your package as they will not play fast and loose with the rules of international shipping. read more

PostalWorks - Shipping Centers Near Me - Los Angeles, California

This place has amazing and unique cards for all occasions. It's the perfect place to get last minute affordable, one of a kind gifts. The staff is really helpful and nice, and I like supporting a local business. I wish they were open on Sunday. read more

They are super helpful and friendly. There are really cool gifts here too, so if you forget someone's birthday you can both buy a gift for him/ her and ship it at the same time! I guess it's more expensive than the post office, but it's open longer on the weekends! read more