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    Potbelly

    3.3 (43 reviews)
    InexpensiveSandwiches, Fast Food, Salad

    Order Potbelly Takeout or Delivery

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    POTBELLY ATMOSPHERE

    What's the vibe?
    Good for groups
    Outdoor seating
    Good for kids

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    Recommended Reviews - Potbelly

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    Rumit P.

    Fast, friendly, efficient, professional service. There were no customers when I ordered at 8:30pm. The store was a bit short-staffed but I still got my food quickly. I ordered the new Ring of Fire sandwich. It was spicy but not as spicy as I expected. The interior is spacious and cozy. I would have dined in but was tired and took it to go. I'd definitely come back. Their outdoor patio is so welcoming!

    Arista W.

    The staff is so nice and patient here! I also feel like my sandwich was made with love lol. Super delicious. I got the Italian hot sub and a cup of potato soup since it was rainy out. Perfect combo around $12. The place is clean and my food came out quickly.

    Snow crab Boil
    Kiana M.

    Food was delicious. It was my first time going to Hook n Reel. I enjoyed the seafood boil. I got the snow crab boil with potatoes and corn on the cob. I haven't had a seafood boil in a long time. The service was impeccable. Our waitress was very attentive. The ambiance gave Crusty Crab vibes lol. But I loved the theme. I would 100 % recommend.

    Italian
    Amol W.

    I love the occasional Potbelly's sandwich, usually getting A Wreck or the Italian. In the past, I've always held Potbelly's in high regards as a sub shop because the subs are proper with a solid amount of meat. This location, however, appears to be a bit on the skimpy side. Overall everything tastes fine, but I was disappointed that my sandwich was lacking. The employees were nice.

    Do not use Uber eats to order from this place. They overcharge & if you cancel they still charge you. I accidentally ordered from this place cancelled within 1 minute was charged 17 dollars for a skinny sandwich. That was never delivered. Honestly questioning their business ethics & partnerships. Can you imagine being in the store & saying nevermind I don't want the sandwich & they have the audacity to try and charge you for slicing the bread. Scamming and cheating your customers definitely wont grow your business any faster or stop it from going under.

    No meat, lots of lettuce
    Steven S.

    I dont write many reviews and I only give two types of reviews, really good or bad. This place should be shut down for fraud. The meat was sliced so thin, it was if it didn't exist. The lettuce made up 97% of the sandwich. See pic for actual size, I am guessing 1/16th of an inch of meat and cheese. The sandwich taste was ok. The family had 3 other sandwiches, same small meat.

    Seating
    Fred K.

    New potbelly in Gaithersburg. Better parking here than other Potbelly places and same standard Potbelly place. Nothing to complain about. It's brand new, replacing Ricky's Rice Bowl, where Panera Bread, Bed Bath and Beyond, and Chuck E Cheese is. Today they had an acoustic guitarist singing songs. Potbelly does sell milkshakes and like their cookies too. I normally get their awreck and come away pleased. nice warm, sodium filled sandwiches. Chips, fountain soda, and regular sandwich under $10. Now that's a concept!

    Dave B.

    Clean, friendly and great customer service, after a long day without my normal lunch break, stressed out from the day. Warm and friendly place, no chatter around you, good music filling the air around you. A bowl of chili and a turkey/Swiss to fill my empty belly. Great warm sandwich and good cup of chili of dark and gloomy spring day. Can't go wrong with potbelly's

    This is what they called "tomatoes" - they were mushy and tasted awful. They were barely recognizable.
    Shannon I.

    It's hard to go wrong with Potbelly - the sandwiches and taste are consistent no matter which location you go to. This location needs some work, though. After I ordered my sandwich and was waiting for it to toast, I looked at the counter and noticed how disgusting it was. It was dusty and covered in who knows what else - if that's how the visible part of the restaurant is I'd hate to know what the back food prep area looks like. I debated walking out then and there, but decided I'd stay. When they were putting the fixings on my sandwich I noticed that the tomatoes didn't look great. When I sat down and took a few bites. The tomatoes were noticeably bad, so I fished them out. They really should have said they didn't have tomatoes rather than serve the mush they tried to pass off as tomato. It was disappointing, but the bigger issue was the cleanliness.

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    7 years ago

    Business owner information

    Photo of Potbelly Sandwich Shop

    Potbelly Sandwich Shop

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    8 years ago

    Food is great customer service does not match will not be returning to this location again!

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    10 years ago

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    Ask the Community - Potbelly

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    Cheesesteak & Co

    Cheesesteak & Co

    4.3
    (309 reviews)
    25.7 mi
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    Hands down this is the best cheesesteak I've ever had in Maryland!! The cheesesteak was everything…read moreI wanted and more! Hot, fresh, packed with flavor, and loaded with cheesy goodness in every bite. The meat was tender, the bread was soft with just the right amount of texture, and the cheese pulled it all together perfectly. Every bite was better than the last. This is definitely a spot I'll be coming back to whenever I need a cheesesteak fix. Highly recommend! The parking lot sucks but I also went during peak hours. The bathroom was clean and the service was fast and friendly. I waited about 15 mins for my order and it was worth the wait.

    Trying to see if this place lives up to the hype. When they first opened up I heard the stories of…read morehow you would have to wait 40 min to get one. They don't take pre orders so you physically have to walk in to place an order, then they will prepare your cheesesteak fresh. I have driven by before and the line has been down the sidewalk. Today there was no line at all, only two people who happed to walk in with me. I just ordered the original cheesesteak combo. Came with fries and a regular sized drink. Came to 18:10 so a little pricy. There is no dine in options and no public restroom so be prepared to take your food to go. I only had to wait 10 min until my order was ready. When I got back to my office my meal was still hot. They definitely give you an ample amount of meat. The bread was soft and fresh but not soggy from too much grease. The meat was high quality shaved ribeye. It was delicious! The fries were average. I only ate about half of them. Next time I would probably just get the cheesesteak. Overall I think they are worth the hype.

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    Original cheesesteak w/ provolone
    Original cheesesteak w/ provolone
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    Jollibee

    Jollibee

    3.3
    (322 reviews)
    11.1 mi
    $$

    I have to admit that I stopped by Jollibee because I knew that my go-to fried chicken spot was…read moregoing to be super busy due to a holiday weekend. The self-serve kiosks made ordering a breeze. Overall, I thought the prices were fine. For my order I went with the family deal A (I'm not sure what it was actually called) which included six pieces of chicken with two sides for about $21. Although I thought the chicken was pretty good, I was expecting to be blown away based on reviews that I've seen regarding the Jollibee brand. While the breading did not have much seasoning (for my personal tastes), I thought the chicken excelled in its 'juiciness'. From my experience, it's very arre for friend chicken restaurants to have falling off the bone fried chicken. YUM Customer service was pretty direct in that I did not really have a significant interaction with the staff. I placed my order through the kiosk and waited about 10 minutes for my order number to be called. Although I ordered my food to go, I thought the restaurant was very clean and well-maintained with plenty of seating. Since the restaurant is located near the Westfield Mall, there was plenty of parking, which is rare in this area. While I would not go out of my way to grab fried chicken from here, it is decent option for quickly picking up something on my way home.

    6/26/26: This visit was pretty average overall. The food was exactly what I'd expect from Jollibee,…read moreconsistent with other locations I've been to. If you're a fan of their menu, you'll likely enjoy it just as much here. I also tried the Ube Pie, which had a crispy exterior and a sweet, creamy filling that made for a nice dessert. The biggest downside was the cleanliness. The dining area could have been better maintained, and the bathrooms in particular were noticeably dirty. It took away from the overall experience and made the restaurant feel less inviting. The food delivered the familiar Jollibee experience, but the condition of the restaurant kept this visit from being anything more than average. I'd come back for the food, but I hope they put more attention into keeping the restaurant and restrooms clean.

    Photos
    Super clean
    Super clean
    Jollibee
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    Backslash Burger

    Backslash Burger

    4.5
    (86 reviews)
    21.7 mi

    I saw this burger spot on my feed over a year ago!! I took note of it because they have some…read moredifferent kind of burgers there. Well...today was the day I finally pulled up!! LET'S GO!! (Pardon the pics, it's difficult to take nice pics of Smash Burgers). . Where I am: @backslashburger . Location Reviewed: 526 N Market St., Fredrick M.D. inside of @oldemotherbrewing . Items Reviewed: STAMP!! Their Peter Piper Burger ($13.21 for 2 smash beef patties with roasted poblano cream cheese, hot pickled cherry peppers, & bourbon molasses in a potato roll). Crisp edges on these burgers, nice & meaty, juicy on the inside, sweet, smoky, & cheesy!! STAMP!! Their Backslash Burger ($13.21 for 2 onion infused, mustard seared smash patties with house made pickles, & Backslash sauce). Believe it or not, this burger wasn't too oniony!! The Backslash sauce is tangy, & creamy, & the burgers were tasty!! DELICIOUS. Their She's My Cherry Burger ($13.21 for 2 smashed beef patties, herb goat cheese, & a sour cherry jam). This was different, sweet, but savory, & you HAVE to like goat cheese with this one!! NAH! There I Can't Feel My Face Burger ($13.21 for 2 smashed beef patties, ghost pepper sauce, & candied jalapenos). Now for ME...one bite, & my face literally felt like it was ON FIRE!! But if you like that kind of heat then STAMP this burger...it's made for YOU! STAMP!! Their Old Bay Fries ($4.72 with Backslash sauce, & house made ranch). Their Ranch sauce is house made (STAMP...they are now selling bottles of it), & the fries stayed crispy!! STAMP!! Their Beer Battered Onion Rings (house cut, & battered $5.66). Nicely battered, crispy, & tasty!! STAMP!! Their Sweet Potato Fries ($5.66 dusted in cinnamon sugar with blueberry ketchup). The blueberry ketchup stole the show here!! Finally...SWEET, sweet potato fries!! . Customer Service: On Point!! . Parking: Decent. . Recommendations: Get the burger that suits YOU!! . Accessibility: It's wheelchair friendly (depending upon where you are), & it's differently abled persons friendly. 5 Stars=STAMP 4 1/2 Stars=LIKE THAT 4 Stars=DELICIOUS 3 Stars=DECENT 2 Stars=PASS 1 Star=NAH #Bigschlimsreviews

    I CANT FEEL MY FACE! This burger is extremely hot! I have…read moreeaten 1.5 SHU wings and have yet to find something spicy to match it. This burger goes above and beyond! Hitting at 2.5-3.0 SHU! It is HOT Such a great burger! Must give this a try. Girlfriend got food and her burger was GREAT!

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    Order at the front
    Order at the front
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    Old Bay Fries

    Potbelly - sandwiches - Updated August 2026

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