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    Potbelly

    3.3 (43 reviews)
    InexpensiveSandwiches, Fast Food, Salad

    Order Potbelly Takeout or Delivery

    Potbelly Photos

    POTBELLY ATMOSPHERE

    What's the vibe?
    Outdoor seating
    Good for kids
    Good for groups

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    Recommended Reviews - Potbelly

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    Arista W.

    The staff is so nice and patient here! I also feel like my sandwich was made with love lol. Super delicious. I got the Italian hot sub and a cup of potato soup since it was rainy out. Perfect combo around $12. The place is clean and my food came out quickly.

    Snow crab Boil
    Kiana M.

    Food was delicious. It was my first time going to Hook n Reel. I enjoyed the seafood boil. I got the snow crab boil with potatoes and corn on the cob. I haven't had a seafood boil in a long time. The service was impeccable. Our waitress was very attentive. The ambiance gave Crusty Crab vibes lol. But I loved the theme. I would 100 % recommend.

    Italian
    Amol W.

    I love the occasional Potbelly's sandwich, usually getting A Wreck or the Italian. In the past, I've always held Potbelly's in high regards as a sub shop because the subs are proper with a solid amount of meat. This location, however, appears to be a bit on the skimpy side. Overall everything tastes fine, but I was disappointed that my sandwich was lacking. The employees were nice.

    Do not use Uber eats to order from this place. They overcharge & if you cancel they still charge you. I accidentally ordered from this place cancelled within 1 minute was charged 17 dollars for a skinny sandwich. That was never delivered. Honestly questioning their business ethics & partnerships. Can you imagine being in the store & saying nevermind I don't want the sandwich & they have the audacity to try and charge you for slicing the bread. Scamming and cheating your customers definitely wont grow your business any faster or stop it from going under.

    No meat, lots of lettuce
    Steven S.

    I dont write many reviews and I only give two types of reviews, really good or bad. This place should be shut down for fraud. The meat was sliced so thin, it was if it didn't exist. The lettuce made up 97% of the sandwich. See pic for actual size, I am guessing 1/16th of an inch of meat and cheese. The sandwich taste was ok. The family had 3 other sandwiches, same small meat.

    Seating
    Fred K.

    New potbelly in Gaithersburg. Better parking here than other Potbelly places and same standard Potbelly place. Nothing to complain about. It's brand new, replacing Ricky's Rice Bowl, where Panera Bread, Bed Bath and Beyond, and Chuck E Cheese is. Today they had an acoustic guitarist singing songs. Potbelly does sell milkshakes and like their cookies too. I normally get their awreck and come away pleased. nice warm, sodium filled sandwiches. Chips, fountain soda, and regular sandwich under $10. Now that's a concept!

    Dave B.

    Clean, friendly and great customer service, after a long day without my normal lunch break, stressed out from the day. Warm and friendly place, no chatter around you, good music filling the air around you. A bowl of chili and a turkey/Swiss to fill my empty belly. Great warm sandwich and good cup of chili of dark and gloomy spring day. Can't go wrong with potbelly's

    This is what they called "tomatoes" - they were mushy and tasted awful. They were barely recognizable.
    Shannon I.

    It's hard to go wrong with Potbelly - the sandwiches and taste are consistent no matter which location you go to. This location needs some work, though. After I ordered my sandwich and was waiting for it to toast, I looked at the counter and noticed how disgusting it was. It was dusty and covered in who knows what else - if that's how the visible part of the restaurant is I'd hate to know what the back food prep area looks like. I debated walking out then and there, but decided I'd stay. When they were putting the fixings on my sandwich I noticed that the tomatoes didn't look great. When I sat down and took a few bites. The tomatoes were noticeably bad, so I fished them out. They really should have said they didn't have tomatoes rather than serve the mush they tried to pass off as tomato. It was disappointing, but the bigger issue was the cleanliness.

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    7 years ago

    Business owner information

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    Potbelly Sandwich Shop

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    8 years ago

    Food is great customer service does not match will not be returning to this location again!

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    10 years ago

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    Ask the Community - Potbelly

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    honeygrow

    honeygrow

    3.8(318 reviews)
    8.1 mi
    $$

    Maybe I should have read the reviews before coming here. Some people told me good things so this…read morewas always a pllace I had been meaning to check out. Sadly, it wasn't a great experience for me. I walked in and nobody greeted me. I saw other customers using the kiosk so I figured that's how you order here. I ordered the sesame garlic stir fry. It came with whole wheat noodles, steak, sesame garlic sauce, mushrooms, and sesame seeds. I didn't enjoy it and for the price it was a tiny amount. The wait wasn't long, but I will not be back!

    First, I would like to say that I accidentally stumbled across this place and am SO glad I did!!!…read more Located in Montrose Crossing and tucked between Cava and Five Guys, this is such a gem!!! Upon walking in, I was immediately greeted by the staff working. The restaurant was clean and it smelled great. Once I approached the counter, the staff worker came from around it and guided me on how to order. She even took the time to walk me through how to work the pad and how to explore all of the stir fry options. She even let me try 2 of the sauces! They had menu items that were ready for ordering but I chose the create your own option. They provide healthy options such as brown rice or whole wheat noodle options. For anyone vegetarian, creating your own will likely be the way to go. I'm not sure if there are vegans options there (I may have overlooked it). They even have dessert options! To wash down your meal, I would highly suggest getting the strawberry guava lemonade! It wasn't too sweet and super tasty! My bowl was great. It was fresh and was in a hefty portion. They also of course have take out options. I recommend this spot 100%!

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    honeygrow - Spicy Garlic

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    Spicy Garlic

    Potbelly - sandwiches - Updated September 2026

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