Best meatball subs evvvvvveeerrr... every time I been to one of these they never disappoint always good sandwich's with a bang of flavor. MEATBALL SUB!! Good location inside airport good atmosphere a lot of seating. Good service fast and friendly. read more

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Absolutely delicious but overpriced. We got the avocado turkey and the Italian sandwiches they tasted great and were warm and fresh. I can't really complain about the pricing given its airport food, so 5 stars! Quick and easy! read more

With only a few minutes to spare before boarding, Potbelly's made us sandwiches quickly while preserving taste. Highly recommend! read more

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When you're at the airport and about to board a flight close to lunch time and don't want any of the pre-packaged ready to go cold sandwiches or salads - then you go to Potbelly and get freshly made sandwiches to go. It does take a little bit longer but if you have time to kill anyway why not? So that is exactly what we did. :) I just wanted an egg sandwich without the sausage or cheese - and they were totally ok with that. I got mine with lettuce and tomato. I wanted ketchup but surprisingly they did not have any! **Note to Potbelly Management: Please stock ketchup at your stores because some/many people like ketchup on their egg sandwich. Thank you!! :).** So I settled for the hot bbq sauce instead. It came on a 6 inch sub roll - I had it on the plane and it was good. The bbq sauce was actually not too bad on it. The hubs ordered the number 1 the A Wreck sandwich which has lots of meat - turkey breast, smoked ham, salami and Swiss cheese with lettuce tomato onion and he also got it with bbq sauce. He said it was tasty, filling, he liked the bread and overall he was quite happy with it. The ladies at the counter were nice and prepared the sandwiches to our liking. Prices were also very reasonable, not too crazy. It was $ 22.73 for the 2 sandwiches total which is great considering it's the airport. Overall good experience! read more

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If you find yourself in Terminal C and want to be the envy of your seat neighbor on your plane, then stop by and grab a sandwich. I'm a big fan of potbelly's and it makes my flight out of Logan just a bit better. My go to- chicken salad, no cheese on regular bread. Add some hot peppers (an insider secret I learned in Chicago) and that 5+ hour flight doesn't seem so bad. If you want an extra treat their chocolate chip oatmeal cookies are amazing (move over raisins there's a new sheriff in town). read more

Potbelly Sandwich Shop - Sandwich all ready for the flight, just waiting for its boarding group. - Sandwiches Near Me - Boston, Massachusetts

Solid sandwiches for the price. Had a Cubano. Heavy sandwich, filled with pork, ham and cheese in a nice toasted roll that held up well. Quite good and filling. read more

Potbelly's in terminal c has become a favorite, I look forward to my stops in BOS now. The sandwiches are yummy and toasted, the peppers are delicious, but the hospitality is what has me raving! I messed up my in app order-user error- but Omar was happy to help me fix the problem. thanks again, I'll be back! read more

Very hungry at the airport. They were out of several things but thankfully not the pizza (pepperoni?) melt. Prices were high (it's the airport) but the sub was stuffed full of goods and I had the option to add some more veg and pepper on top, plus other dressings if I wanted. I don't know if I've eaten here but the first bite was really good! Multigrain gave a good crunch and toppings + tomato were perfect meeting of sub and pizza. Super fast too (~5min or less). read more

Potbelly Sandwich Shop - Pizza melt - Sandwiches Near Me - Boston, Massachusetts

Horrible sandwich. Avoid. The "prime" rib was horrendous and I left feeling offended.

Terrible communication. No one picked up the phone after 10+ calls. Waited 30 minutes.

Potbelly is a perfect place to enjoy food either its Sandwich, Wrap or Kids meals. Prices are budget friendly, must check their latest prices and menu https://potbellymenuprices.com/ read more

The food is good. A nice, warm sandwich right before your flight . The service was good. read more

Potbelly Sandwich Shop - Sandwiches Near Me - Boston, Massachusetts

Quick, delicious, and reasonable! I bought the Big Wreck and shared it w my husband. I had to wait for my soda on the plane before I started digging in to this sandwich- maybe a total of 1.5 hr? Yet the sandwich was so delicious! The guys that made it did it w just the right ratio of condiments and veggies. Now I am hooked! I bought the sandwich on Monday 10/7 at around 3pm. :-) read more

do not get this!!! i got food poisoning shortly after on my flight and was the most sick i have ever been in my life. i couldnt make it out of the bathroom on my flight when the plane was landing i was still in the bathroom never made it back to my seat. i was sick and couldnt leave the airport then was throwing up more on the side of the street. my 2/5 days on vacation were completely ruined because of this place. if you want to be healthy and happy do not ever go here. i wish i could give this - stars read more

Airline employee here who has made multiple attempts to purchase the "power house salad" at your terminal B location, only to be repeatedly told in a very curt manner, "no more salads". What is the point of offering salads on your menu if you can never get one? What exactly is the issue? I just attempted to order one a few minutes ago and was denied yet again! Really annoying!!! read more

Terrible service. Burn coffee. Needed six packs of sugar to taste somewhat better. Employees wouldn't quit chatting amongst themselves. read more

Asked for a turkey bacon lettuce and tomatoes and only received turkey and bacon and cheese. read more

Potbelly Sandwich Shop - Sandwiches Near Me - Boston, Massachusetts

This sub generally follows the rule of airport food ... it will be half as good as if you bought it at the sake brand restaurant outside the airport. I am not sure why this is ... focusing attention on customers who actually have choices maybe? In an airport you are basically held prisoner, everything is marked up a to a surrealistic high price and nothing is cool to buy. Logan offers precious few options and all are bad. Even beyond the 50% worse rule, you likely wouldn't seek out these brands for food if you saw them 'outside the walls' of whatever airport you are stuck in. Potbelly is basically a 'local-ish' version of Subway. Maybe more creative, but the same school cafeteria quality cold cuts and prepared veggies. If I got the food I got here outside the airport, I'd never return to the chain. Inside the airport, I'd consider this good to mediocre compared to the other options. I ordered the Turkey Avo sandwich. Blah sliced processed deli meat (not real turkey breast), a dry whole-wheat roll, slatheted liberally with a bullshit creamy processed avocado spread (well, not literally containing bull shit ... but not 'fresh') and melted Swiss cheese. They are always out of tomatoes or lettuce (today it was tomatoes) and they are VERY skimpy with the other toppings. Even Subway is more generous. Potbelly's claim to fame seems to be that they run each sandwich through a broiler/toaster machine which toasts the bread and melts the cheese. The sandwich is okay. Nothing special ... nothing amazing but better than you'd get at Dunkin, Starbucks or Wahlburger. You do pay a hefty price here as the sandwich is $11.50, which is what a steak cost 5 years ago at a hometown restaurant. I've had their egg sandwiches too. Better than Dunkin' but nothing is fresh. The counter staff here is a bit on the gruff side ... not in a rude way, but in a 'take no shit' way. I'll probably return when I am stuck in shitty Logan airport and feeling hungry ... not because its fantastic but because it's the best of the worst. read more

Potbelly Sandwich Shop - Avo turkey - Sandwiches Near Me - Boston, Massachusetts

Not closed and also, not good. My, how the (airport chain) mighty have fallen. With kiddo in tow, we had a simple order: half Italian, cup of Mac and cheese. Added two bags of chips and a cookie and somehow, the total hit near $30. What the actual funk? Everyone seemed utterly confused at the presence of customers. Orders were taken surprisingly, fulfilled by three different people with no continuity (ie, had to repeat my order to all of them), and ultimately delivered with no real sense of finality. Hard to describe but it was as if we crashed a closing shift at a restaurant and had to endure a chagrined meal - at 12:30p on a Sunday. Needless to say, I'll avoid this Potbelly because no average toasty sando is worth feeling like you're pestering the staff over. read more

A decent option for getting something remotely healthy in the Boston Logan International airport. I picked a Mediterranean salad leaving off the chicken it comes with. The lettuce is iceberg, spinach and romaine which is already in a prepared bowl. Then the person puts the toppings on from there. I docked two stars because some of the lettuce was suspect. Slimy and dark romaine bits I had to pick out. The rest of the veggies were fresh and tasty. The salad includes chickpeas, cherry tomatoes, artichoke hearts and feta. Service was quick and friendly. read more

Potbelly Sandwich Shop - Mediterranean salad no chicken - Sandwiches Near Me - Boston, Massachusetts

That was the best sandwich I ever had! Crew was nice. Efficient, though they were busy. Thanks. I was traveling to Boston so I had good food on the way! read more

Bad service. Overpriced sandwiches. Long wait. They're stingy with the toppings. Many times they're missing ingredients.

Perfect in every way, I've enjoyed the food here for a couple years now and I've never received poor service

Not sure if I was that hungry or is the food here that good. Grilled chicken with cheddar. Delicious. Order counter was a well oiled machine. Terminal B read more

Hand-sliced, quality meats and cheeses give Potbelly an edge over the competition in sandwich shops. The whole grain roll is tasty, soft, and healthy. Generous amount of turkey in the Turkey and Swiss original. Next time I will request additional lettuce and tomato, as they were good quality but woefully lacking in quantity. read more

Potbelly Sandwich Shop - Turkey and Swiss on wholegrain - Sandwiches Near Me - Boston, Massachusetts

I keep trying to like this place. Better than the sandwiches in the stores with the molted lettuce and soggy bread....have been here several times trying to. The food has always been fresh, but the sandwich makers are always surly no matter how much you smile...and the order is always wrong. Capitalizing on a captive market I guess.... read more

Located in Terminal C near C11. Decided to check this sandwich shop out while on a layover since it had the best reviews and noticed a lot of the airport workers were customers. Pretty reasonable prices for an airport eatery. We ordered two sandwiches; a breakfast sandwich and a wreck (bigs size). Liked all the toppings (esp the jalapeños) that really complimented the wreck sandwich. We got a bacon breakfast sandwich rather than the sausage we ordered, but other than that it was fine. Plenty of seating and water available. read more

Potbelly Sandwich Shop - Wreck sandwich--bigs - Sandwiches Near Me - Boston, Massachusetts

I don't understand how are they still in business. The manager was quite rude and talking over you even before you finish saying something. Don't remember the last time a restaurant/cafe manager was so berating. The sandwiches were quite disappointing as well. We got the veggie melt and it literally has 2-3 pieces of mushroom, tomato and no sauce at all. The bread was dry, and overall it could have been way better. I hope they can turn it around! read more

Was looking for a lunch spot near the JetBlue terminal and stumbled upon this sandwich shop. It smelled amazing so stopped in. Got a half/half combo with their chicken sandwich and broccoli cheddar soup - both were super solid! The sandwich bread was the perfect texture and the veggie toppings were very fresh. Prices were pretty good for what you get considering it's in an airport (combo was ~$10). This will be my go-to spot when coming to terminal C! The line moves pretty fast. read more

Potbelly Sandwich Shop - Chicken sandwhich and broccoli cheddar soup - Sandwiches Near Me - Boston, Massachusetts

I dont know if its just early morning, but I have been here twice now and the staff is super Grumpy. Like very very Grumpy. If you hate your job so much, Just Quit. Pretty Sure someone will be Happy to take it and Appreciate they actually have a job. This review is for the location inside Terminal 3 by jetblue gates read more

They were out of a bunch of things, which I can accept. No one was at the register to greet me, I can get over that. The person taking the order would talk over me as I tried to order, based on the missing items. The cashier and what I assume to be the manager would ignore me and talk to each other about other things while trying to construct my sandwich and check out...this is rude and unacceptable. This store has been going downhill for some time now. read more

I'm at Boston Logan waiting for my flight home. I thought I'd order a sandwich from Potbelly's. I was happy to see the guys working today until the lady who tried to add a tip to my order last month came through the door from the back,,, Nope,,, changed my mind. I'll find another place to order food. read more

Warm toasty sandwiches for $6-9? Count me in! Airport food is usually expensive and mediocre, but Potbelly serves some tasty sandwiches that won't break your bank. They have a good variety of sandwiches - turkey club, grilled chicken, Italian, roast beef, chicken salad, and more. After you pick your bread and meat, you can tell them what toppings to add (kind of like Subway). It's convenient cause you can even bring your sandwich on the plane! read more

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Potbelly is located in terminal C and is right across from Au Bon Pain. Normally, Potbelly has a pretty efficient process for making sandwiches. But when I was in line (during the start of the holiday travels), there were only 2 workers. A third was desperately needed to keep the line moving. But because there were only 2, one person had to keep running back and forth to the register. On the bright side, the workers still managed to keep a smile and were very friendly. Besides the additional wait time in line, Potbelly sandwiches are pretty standard and they make them reproducibly (aka, I'm always happy). Today, I ended up getting the Mediterranean with extra spicy jalapeños on the side. read more

Potbellys always has great food. Service at Terminal C in Boston's Logan airport has varied since the end of the pandemic. They have had issues finding good employees that are reliable. The hours of operation used to be from 5 am until 8 pm. Now it's whatever depending on when employees arrive. One man in particular, seems to always have an attitude about working there. Seems he'd be better off to just stay home?! As far as airport food and prices, NO ONE beats Potbelly's menus. Most airline employees will usually buy both breakfast and a salad for lunch, when they have lettuce! Again, is it a supply issue or is it laziness and no one doing the job? And here's an important point, the use of food service gloves are not to protect the worker, but the customer. Wearing gloves to the back of the store and returning to the line or putting them on without washing your hands doesn't stop the spread of viruses or bacteria! These folks don't comply with food service standards when it comes to cleanliness and sanitizing. Going to take money at the register and returning to the food line with one glove on while you put on the other is against food service protocol. If only they had employees that cared enough to not be lazy about this issue, POTBELLY would have 5 star reviews here at the airport. read more

They didn't have cheese. Cheese! What kind of sandwich shop doesn't have cheese? Also out of flatbread & condiments.

Pretty much always my go to at any airport. Potbelly has some great sandwiches and their airport prices aren't too egregious, so you don't feel ripped off. Unless you add avocado, haha. My go to is the roasted turkey sandwich and I pretty much get everything on it. It's never failed to be delicious, toasted and constructed with care; which is reflected in the way it tastes. The only downside are the long lines you may inevitably have to put up with, because it's no big secret that Potbelly is one of the best food options in the airport. read more

Do NOT purchase anything from this potbelly shop at Terminal C!! They added a 15% tip without my consent and without notifying me, and I didn't find out until I looked at the receipt after I left the airport. This is a dishonest practice, and I suspect a scam to get additional money. read more

Terrible service and sandwich. Overpriced. You should think again before eating here.

Absolutely the best option at the airport. Not only is it substantially healthier than the other fast food places, it is also priced affordably. They keep the place clean, ingredients fresh, and they talk to you like a valued customer. Btw, the hot pepper is actually hot so don't ask for it if you don't like . read more