I felt that the food was quite average, but the price point has me disappointed. Inside is clean and pleasant for eating in - which we always do. Service is typical of a sandwich shop; constable in quality to Jersey Mikes. read more

Very good atmosphere home start cooking with customer service nice and quiet with classic music

They make good sandwiches! Look for the deals they have on-line. BOGO is a common deal. Check out the cookies and baked goods at the check out counter. Some are outstanding! I like this place for a quick sandwich. read more

Food, was cold, the service was mediocre, and the environment didn't feel welcomed enough. This was my very first time coming to this establishment and Id say it wasn't good at all. read more

I used to order from the Potbelly location in Northern Virginia. Always had a fantastic experience. Four years in Fredericksburg, first time getting food at this location. Ordered for takeout. Got the soup and sandwich combo, with the "Wreck" and a cup of loaded baked potato soup. I also purchased a cup of the chicken pot pie soup. With taxes my total was $16. I literally got one slice of see-through, thin slices of each of the meats on the sandwich. And they didn't even fill up my container for the potato soup. I will never order from this location again. Absolutely pathetic! read more

See all

We ordered lunch from here for work. I typically go to the locations up north, but this one was more convenient. I have enjoyed their chicken salad in the past, so not only did i order it, i recommended others order it also! I figured it should taste the same, considering that's the whole point of a franchise, so I wasn't worried. #mistake! I always stand by the rule of you can't eat just anybody chicken salad when I eat out, and usually am apprehensive, but I was confident about this order. It was the saltiest chicken salad I've ever had in my life. Same with my coworker, so i told to order it. Something had to have gone wrong, there's no way the recipe called for that much salt! We didn't do anything anything about it, as we work in north Stafford, so it's not like we could go back and request a do- over. Everyone else liked their food, and again something must have gone wrong with the chicken salad. read more

I work at a nearby pharmacy and have been ordering from this location for my lunch break for years. Recently though, I've had an issue almost every time I've ordered here. A couple weeks ago, I ordered a sandwich and as I was eating it, felt something weird as I was chewing it. Turns out it was a big piece of plastic inside the sandwich. I was able to get a refund, but something like that could have been really dangerous, especially if it was for a child. My most recent order was for me and my pharmacist earlier today. We ordered a sandwich for each of us, a cookie, and a milkshake. Our milkshake was only half full, our cookie was missing, and we had someone else's soup in our bag. When we called about it, we were put on hold for nearly ten minutes, and did not receive any kind of apology from the staff. I have loved potbelly's for a long time, but I don't think I will order from them as frequently as it seems this location has really gone downhill. read more

If you have not had potbelly yet, you need to. The sandwiches here are great. They hot food tastes really fresh and if you get the peppers, they have a solid kick. Much better tasting than other chain sandwich shops (i.e., Subway, Quiznos, etc.). This location is no different. Great food. read more

Potbelly - Salad Near Me - Fredericksburg, Virginia

Better than your ordinary sandwich shop! Coming to this place , I was skeptical, because I was thinking , is this just another ordinary sandwich shop? Well folks, I was wrong ...my belly was mind blown, my tastebuds was happy, and my mood was no longer "#hangry " I order a 9" regular bun roast beef , with mushroom, crispy bacon, and a delicious avocado sandwich. For the side , they recommend something new for me, which are jalapeño chips. The contrast of flavors and textures was fantastic. Taking a bite of a chip afterwards?, and feeling the lingering heat? . I was just in love !. Definitely a great sandwich shop! read more

See all

Four of us ate here -- 3 delicious sandwiches and one exceptionally poor salad. I realize it's a sandwich shop and not a salad place, but I needed one gluten-free (GF) option. Unfortunately they had no GF bread. The lettuce in my salad should have been thrown out two days ago, yet they covered it with chicken and toppings and served it to me anyway. I didn't want to take time from my family's roadtrip to complain. Sorry I didn't take a photo. read more

$13 for a big Italian these days, expensive, underwhelming, service was incredibly slow, just not the potbelly's I used to appreciate. Generally bland, even their whole pickles are much less enjoyable than they used to be. read more

Potbelly - Salad Near Me - Fredericksburg, Virginia

My name is Brenda and I went here for dinner with my hubby. Now we were just scrolling face book eating appetizers when we heard screaming from another table, a kid was on his Ipad saying some song I can only assume to be devil worship. Now we told staff and they said they'd tell them to hush but they never did. again and again we told waiters but that kid wouldn't stop. I asked my son in law and he said its a show called, "skibity tiolet" please ban Skibity tiolet from your store and also your subs are ass read more

Wow! Great subs, great service!! And the cookies....drool worthy! Fast service and the place was very clean. Everything you want in a quick lunch stop. read more

I can't complain and neither could my grandchildren. My 6 yo granddaughter had been asking for a ham sandwich so spotting Potbelly's in the parking lot of the shopping center we were in, we walked over. I ordered her a ham sandwich and the kids meals also came with a side, a drink and a dessert. We selected applesauce and a bottle of water (milk was also an option as was a fountain drink). After her first bite she said YUMMMMM. I ordered the turkey club on flatbread and it was also very good. I would not hesitate to recommend this place for a sandwich. The service was fast, the food was good and it was a beautiful day to sit outside for lunch. So in the words of a six-year-old - YUM! read more

5 Stars all day long. This location is a great one! Let me start by saying I love Potbelly Sandwich Shops. I've been to 2 or 3, and this one is right up there with being great. The workers were attentive right when I walked in. Even the way they took my order I felt like a sandwich professional was handling my sandwich (as odd as that sounds). They made my sandwich quickly, and were very efficient in getting me checked out and ready to eat! Very glad they did because I was hungry... I got the Grilled Chicken and Cheddar. It is my go-to, but I've tried others in the past! I also tried their mesquite bbq chips, which were a-mazing! I can't wait to visit this location more often in the near future! Thanks guys! read more

Potbelly - Salad Near Me - Fredericksburg, Virginia

Great veggie sub! Polite workers. Wobbly tables.... Had to move twice to find good one.

Food was very good and the oatmeal chocolate chip cookie was excellent. Easy to use online menu and delivery was excellent. read more

Great sandwiches! The steak with bleu cheese was wonderful. Staff was incredibly helpful!

Ordered online. Just bread. Nothing else ONE piece of turkey oh and wrong bread. So not worth a single penny

Very good sandwiches! I had the Turkey club; the Turkey was juicy and had great flavor. The bacon was quality too. Hubby had the meatball sub. He said it was a great ratio of meatball to sauce and that the meatballs themselves had great consistency and flavor. It was fast, friendly, and fresh as promised. We will definitely be coming back here! read more

The service was really good but, I think they need more variety especially if they are sandwich shop maybe consider putting like a Reuben sandwich or even a corn beef sandwich. If they had other things like that, on the menu I think it would be more amenable and more of a sandwich shop. If they offered specialty sandwiches like they can make any sandwiches that you would like they would get more business. I ordered the potato soup for lunch and it was really good. I highly recommend that if you want that Soup but I just didn't see any sandwiches that I wanted. read more

It was my first time here and I was a little confused as I don't know what kind of bread they have or toppings. I was lost but the employees weren't very helpful or friendly. When I was thinking about what kind of bread I want (literally 3 seconds) m, the lady raised her voice and asked again with a unhappy tone. Then another lady who was working on the toppings asked what do I want. And when I asked her what do they have, she just emotionlessly pointed at the board behind her. Then after I paid, the guy at the register pretty much just tossed the bag at me and said, "here you go." I know he was on the phone but could have at least not make it seem like he was tossing it. The sandwich and powerhouse salad I got was pretty good, however I'd rather spend my money elsewhere where I get treated nicer than this. read more

Potbelly - Italian sandwich - Salad Near Me - Fredericksburg, Virginia

Food was very good but the place just seemed tired! No enthusiasm from the servers and just a drab and out dated interior.

Don't go unless you want to be ignored. This place used to be amazing, however the service has COMPLETELY gone down hill. I walked in and was completely ignored. One staff member walked away and ignored me. The other was a young white male, sitting on the back counter. I said, "Hello" and politely waited. He ignored me. I said it again, louder. Again, no response. I walk over in front of him and say it again and still, he cares more about what is on his cellphone than he does serving clientele. I then state, "Ok then" and walk out. I call them from the parking lot and ask to speak to the supervisor on duty and am told I already am. I tell them of the above experience and told them they would no longer receive my business or anyone else's I know, and they simply reply, "Oh...I'm sorry." This led me to believe that not only did my experience suck, but it was the supervisor ignoring me! read more

Stopped in on a very busy Saturday for lunch. They were packed and there was hardly a place to sit inside. Got an Italian sub, which tasted AMAZING! Also got their chicken noodle soup. It was tasty, but nothing special. The chips were way too salty and not flavored very well. Overall I really loved the sub and the service was friendly. Definitely look forward to coming back! read more

Potbelly - Italian Sub - Salad Near Me - Fredericksburg, Virginia

See all

Went in for a door dash order and they told me it was on the rack and I'm looking at the rack and clearly see nothing is there. So I'm watching this Asian looking chic just stand there leaning against the table so I asked her what I was waiting on and she got snooty with me and I said that's not very professional so she proceeded to mumble under her breath and then walk in the back. This was on July 14 at 5:54 pm so whomever the manager is should know who was on shift and she needs to be reprimanded. Customer service is everything cause I manage a salon and if you don't have that you won't have business. I will never go there. read more

I had the original Italian combo meal, just wish the tomatoes were ripe and also disappointing the lettuce was very chopped and slightly discolored like it was bottom of the tray (2:00pm), but I still ate it and it still tasted good and I'll give them another try read more

The Good: sandwich and salad, clealiness Not so Good: the service I ordered the Uptown salad the other day to go. It was fresh and I enjoyed it. I also dined in yesterday and got The Wreck sandwich. I was not expecting it to be warm. The menu wasn't clear that the sandwiches are all toasted but it was still good. The toasted multigrain bread was really fantastic. If I were to order again, I'd see if I could get a toasted bun but have the rest of the ingredients cold. My only problem was when I ordered. The person who took my order did not look me in the eye the entire time I was at the counter. He mumbled a generic and insincere greeting. I ordered and he asked my preferences such as the bread and cheese, and I had to get my husband to "translate" for me because I could not understand him clearly and I couldn't read his lips because he was mumbling and looking down the whole time. My husband had a hard time understanding as well but had ordered here before and knew what they asked. read more

Potbelly - The Wreck with lettuce and mayo - Salad Near Me - Fredericksburg, Virginia

They close early, don't believe the hours. The staff will refuse to serve before the actual closing time.

Everything is GREAT here! However this review is for the customer service!! The people are simply amazing, it's so rare to receive the level customer service that is given here! Keep up the great work and friendly attitudes! read more

I caveat this review by saying that I have not visited the location. We have placed two delivery orders from this location and both times the order was more than 30 minutes late, was incomplete and incorrect. That may be acceptable but the response from the restaurant upon calling in was not. Essentially they did and offer to do nothing. Do not order delivery from this location, if you have to, make sure you double check what is delivered before accepting delivery. read more

I gave this place 2 stars Good, fresh food (love the vinaigrettes and salads) Terrible service due to disorganization. I was on the way to work, called in my order 30 minutes beforehand (as I usually do). Walked into potbelly to pick up and nobody knew anything about my order. Couldn't find the ticket, couldn't find the meal...etc. Nothing, I was told they can just make it for me now. Well, that's the problem.. I called in carry out for a reason, I don't have the time to wait, I have to go to my job. So I left with nothing, and what made me the most mad is that I had no food for my 8 hour shift. I don't work at a place where food is readily available (I work in a lab) and It was frustrating to be hungry all night and those pregnancy hormones really kicked in In the longrun... my husband felt bad and made a second trip to potbelly after he got off work to ensure I got the salad of my pregnant dreams- with the vinaigrette. Don't know that I will trust this place again with any orders. read more

It's so simple, yet so good. Love love love the chicken salad salad with fat free vinaigrette. Crave this salad, which is my sign for a 5-star rating. Sandwiches are great. Wreck is awesome. They really get through the long lines very quickly. Great for what it is. read more

Excellent. On all counts. Service, delivery, quality, quantity, speed, selection. And the smells!!! Like eating in a bakery. Nothing bad here. Not possible! read more

I ordered the chicken and cheddar with bacon and it was really good but my husband said his tuna sandwich could have been better. I do think a must try is their chocolate chip and oatmeal cookie Ice cream sandwich... but make sure you have someone to share it with!!! read more

Potbelly - Salad Near Me - Fredericksburg, Virginia

I typically dont enjoy toasted subs. However, the original sized, multigrain bread was exceptional with my "a wreck". The place looks neat and clean. Employees were nice and helpful with suggestions about what to try. The sugar cookie is huge and tasty. But any place that sells Izze Grapefruit Soda is a winner in my book. Will return for sure. read more

Potbelly - An Original sized "A Wreck" on multigrain... - Salad Near Me - Fredericksburg, Virginia

See all

Good, quick little sandwich shop. Very good chili, very good Mediterranean flatbread sandwich. I wish it could have been a little bigger and just a bit cheaper, but it was delicious. Husband said Italian sub was good, too. Cute atmosphere. If you're looking for something quick, easy, very good, and with healthy options, I highly recommend it. read more

Potbelly - Counter for ordering food and one of the tables. - Salad Near Me - Fredericksburg, Virginia

Been here a few times now and have not had a bad experience. Good lunch spot. The mushroom melt is good so is the meatball sub.

Awesome food and friendly and fast service!!! It was my first time here and everyone working there went out of their way to help me out. I was also in and out in like 3 minutes. So impressed. I will definitely be back!!! read more

3.5 stars if I could give that rating, only due to a somewhat limited menu. I grabbed a sandwich here on the fly running errands. Turkey and provolone on regular (white bread) roll. I really enjoyed it! It was nicely warmed and the bread had a slightly chewy texture that I liked. It wasn't salty like some turkey can be and had the right amount of condiments. They forgot the pickles I asked for. Cole slaw was meh and the potato salad had tender potatoes but way too much mayo. It needed something to give it crunch too. They sell Zapp's potato chips which are a New Orleans staple of kettle-style chips. Really good! I am craving another sandwich now! It wasn't expensive but also wasn't that big of a portion. I will be back for sure. read more