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    Potbelly

    3.7 (101 reviews)
    InexpensiveSandwiches, Salad, Fast Food
    Open 9:00 am - 8:00 pm
    Updated 1 week ago

    Order Potbelly Takeout or Delivery

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    POTBELLY ATMOSPHERE

    What's the vibe?
    Moderate noise
    Casual
    Good for groups
    Good for kids

    Recommended Reviews - Potbelly

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    Reviews With Photos - Potbelly

    Menghai T.

    I came here to pick up a free birthday reward. I got a churro shake and it was made in about 5 mins. The staff was new and had some Difficulty running the computer but was still very friendly on getting my order complete.

    Inside
    China B.

    My daughter and I were out of town and excited about trying restaurants we don't have where we live. So we found Potbelly Sandwiches, and I'm glad we did. It's located off W. Broad steet in a shopping center. The restaurant had a rustic feel with a good vibe!! The employees were very nice and informative. They had a $7.99 special with a 6 inch turkey, ham, or chicken sub, a drink, and chips. I got the turkey sub and it was really good and toasted. The chips were good also. I also got a brownie cookie and a bag of oatmeal chocolate chip cookies. Those cookies were crack!! I definitely recommend them. My daughter got bacon, avocado, and turkey and a potato soup she really enjoyed her meal as well. The only thing I wasn't fond of was the soup. It was really watery. But still decent I guess. The sandwiches and cookies were the star of the show!!! The restaurant was clean. Good customer service and good food. Absolutely check them out!!!

    Just a photo of the inside of shop.
    John L.

    This was our 2nd visit to this shop. The first was about 1.5 years ago; I didn't write a review then, but it was a good meal. . The sandwiches we ordered today were correct and quite good. For the most part, the staff was polite and cordial, but seemed a bit "frazzled" probably due to it nearing lunch time. The shop and restroom were clean, but the entire shop looked pretty worn and needed sprucing up. Our main complaint was the temperature! I know it's been REALLY hot outside, but the ambient inside temperature on my phone was 65℉. The overhead fans were spinning pretty good adding to it. (Luckily, no penguins or roaming polar bears were sighted... ) The windows had condensation on them - I'm guessing because of the temperature. We knew the price was always a bit "upity" for what one gets, but $42.00 for three mid-size subs, two drinks, and one small bag of chips is a bit sobering! ‍ We live near Brandermill and only get up that way 2 or 3 times a year; we'll seek out some coupons or offers for our next visit. Thank you! --Doc L.

    Raw onion sandwich with a side of steak
    Anthony H.

    Ordered a "big" size prime rib steak. Barely any meat. Barely any cheese. I added caramelized onions, they used raw onions. The meat and cheese doesn't even cover the sandwich, and the heap of raw onions is disgusting. Basically a raw onion sandwich with a bit of meat and cheese. Charging $15 for this heap of garbage should be criminal- and forcing me to go back to the store for a refund(because this was a pick up order) is just a shady business practice. Additionally, they charged $4.59 for chips and a drink (absurd) and they didn't even have the chips when I got there. It's been a few years since we went here, and now I remember why.

    Rose T.

    I am not a huge sandwich person but every once in a while I crave an Italian sub. My husband was the once that put me on to this place. He loves all things sandwich. You can sign up for emails and text messages and get a free sandwich. They also have really good cookies.

    Maria T.

    Only because it was convenient, my sis and I came in for a sandwich. This restaurant is "sub" par and lackluster. It had a dark, ugly interior with orange and brown colors and a 70's basement feel. It's set up sort of like Subway, but it's not bright or inviting. The entry line is a bit confusing with that big hideous stove blocking the way. Well, we went ahead and ordered, but you can't see the ingredients as they are added to your sandwich because the wood wall blocks the view... sketchy. After getting our subs, we turned to get a table and every one of them was dirty! Trash, scraps of foods, crumbs, napkins, paper... was strewn not only on the tables but all over the floors and counters. Yep, we should have left, but it was hot outside, so we asked one of the employees to clean a table. She seemed disgruntled as she moseyed over and haphazardly wiped our table. No cleanser, just a rag. And she didn't bother to clean the other tables or sweep up the debris. The place wasn't busy (no wonder!) so we took note that these folks don't care about their jobs and seemed lazy. All this during Covid mind you, and the sign posted on the door about how they care about cleanliness is a joke to say the least! Due to the poor appearance and grungy environment as well as the lackadaisical attitude of the employees, we won't be back. Ever! I did mention our concerns to one of the other employees, who didn't seem concerned either. Too bad, because the sandwiches tasted pretty good! But with Subway, Jimmy John's, and Stuffy's and some other cool sub shops out there, this one pales in comparison! (One Star is for the sub!). This place needs to go belly up!

    the front of the restaurant
    Rita D.

    I dropped by because I've always wanted to try this restaurant and I was in the area. The first thing I noticed walking in was the lack of acknowledgement even though there was 3 people behind the counter and only one person checking out as I entered. The ordering was simple but the prep seemed rushed. Even though I was looking at the toppings, the person prepping my sandwich was asking "is that all". While my sandwich looked good, it was missing something and it was kind of dry after a few bites. Luckily I had picked up a packet of mustard and a pack of mayo because that helped a lot. I ended up not eating my whole sandwich. I'm glad I was able to try it but I'm not sure if I will return. Price vs size of the sandwich is one reason. Feeling rushed and no real customer service would be another.

    Outdoor sign
    Troy B.

    I stopped in to pick up lunch as we were spending the afternoon at a nearby pool. The shop is easy to find and has plenty of parking in the front. They have indoor and outdoor seating which is nice. I went in to order and the sandwiches were made very quickly. I ordered a club and a turkey sandwich. They were both very good. I thought it was a little on the expensive side based on the size of the sandwich. However, it was super convenient and fast.

    Bug lodged in between deli meat

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    1 month ago

    Sandwich makers were very attentive and nice. Didn't like I had to tell the cashier what I ordered.

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    Nicole D.

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    Photo of Ry L.
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    11 months ago

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    9 months ago

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    10 months ago

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    2 years ago

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    1 year ago

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    10 months ago

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    3 months ago

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    1 year ago

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    Photo of Lisa G.
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    2 years ago

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    10 months ago

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    1 year ago

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    1 year ago

    This place is a hit or miss. Sometimes it's good, sometimes there's barely anything in the sandwich.

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    Nicole D.

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    7 months ago

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    Nicole D.

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    10 months ago

    Friendly and fast service during lunch hour! Food was fresh and taste was on point. Good portion size also.

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    Nicole D.

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    10 months ago

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    Photo of Rose T.
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    4 years ago

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    5 years ago

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    2 years ago

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    1 year ago

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    Nicole D.

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    1 year ago

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    7 years ago

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    5 years ago

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    2 years ago

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    Photo of Dale M.
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    2 years ago

    A great place for lunch. The sandwiches are huge and delicious. It was my first time and I definitely will be back!

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    12 years ago

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    12 years ago

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    2 years ago

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    5 years ago

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    9 years ago

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    4 years ago

    They make a sub exactly like you request with very tasty ingredients. The room was clean and the seating was comfortable.

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    7 years ago

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    9 years ago

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    7 years ago

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    12 years ago

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    12 years ago

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    12 years ago

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    5 years ago

    Very much loved the food here especially the brownie cookies that was prefect 10/10 will go again

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    11 years ago

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    Page 1 of 3

    Ask the Community - Potbelly

    Potbelly - sandwiches - Updated July 2026

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