Potbelly is a great quick lunch spot during work. I always choose the wreck! Food is good, service is quick, and there's always plenty of seating inside and out. Bonus that it's next door to other lunch spots for groups that can't all agree on one place! read more

Potbelly - Sandwiches Near Me - Richfield, Minnesota

Chicken salad sub was perfect, made as ordered and ready early. Two employees were very friendly and welcoming! Wasn't real busy and the restaurant was clean and fully stocked! read more

Potbelly - Chicken salad sub with lettuce and onion - Sandwiches Near Me - Richfield, Minnesota

Enjoyed a Chicken Club and Broccoli Cheddar soup combo. Reasonable price and the soup was scalding hot. The meal was one of the bests I have had from any location. The sandwich maker was friendly. Some areas they can improve on are cleaning and stocking the bathrooms. The paper towel and soap was out of the men's bathroom. In addition I had a cookie coupon on the rewards app. It said a free cookie with ANY sandwich purchased. Apparently that excluded a sandwich in a combo. The fine print did not state that. I was told I couldn't use that coupon. Some "reward"! read more

Potbelly - Chicken Club and Broccoli Cheddar soup combo - Sandwiches Near Me - Richfield, Minnesota

We go here often on Sundays after church with a group of friends. The sandwiches are all very good (chicken and cheddar is my go-to) and my wife always gets a salad, which they are great at customizing the way she likes. But what is striking is that the people working here are always friendly. They seem to be in good humor and enjoy interacting with their customers. read more

You cannot substitute cucumbers for pickles- it is a food allergy issue, a taste issue, and a service issue. If you have allergy concerns or need to make even a tiny moderation eat somewhere else. read more

We often go to the restaurant at the Eden Prairie Mall, but when visiting our daughter go to the store in Richfield. The food is great both places. Service is great, and when ordering pick up it has always been ready on time? read more

Spotless, clean restaurant and tables. I stopped in to order the wreck sandwich combo and it's as good as I remember. I haven't been here in a couple of years, but now I remember why we used to stop in often. Yum ! read more

Terrible service! We came in for a quick lunch while in town partially because of a sign on the window reading " Kids eat free, starting at 5pm Friday through Sunday." One would think 1:30pm on Sunday would be included. Apparently not at this location. We were advised it is only after 5pm all days. Very misleading. Don't recommend anyone trying to save a few bucks come here. We won't be back to this or any potbelly locations. read more

Potbelly - Sandwiches Near Me - Richfield, Minnesota

Do not go to this location! The staff are so rude and as I was literally going into by purse to get a cash tip to throw in the cup. I looked over and the other employee is arguing with my husband about Mayo. I was all paid like I said just grabbing cash until I realize my husband has to grab around to grab a bag and bag our sandwiches as the guy is just watching all of this. I just said I guess I should be tipping my husband not you. These 2 employees didn't want to do a thing like we ruined their night by coming in. We both work in a tip industry so we know how tipping works and I do tip but guess what I'm doing your job and I'm surprised I didn't have to make my own sandwich. If you don't mind be treated like crap and then asking if you would like to tip sure go there. The food was good but will drive out of the way to go to another potbelly. read more

Better than Subway for quality and just as cheap Good rewards program easy to collect

Ordered online which was quick and easy. When picking up, service was fast and friendly. Ordered some a wreck sandwiches which were delicious. read more

My favorite Potbelly's location in Minnesota. Quick and friendly service, clean restaurant and of course, DELICIOUS sandwiches! They have the best sandwiches. I usually order the regular turkey on wheat with extra hot peppers. I don't get why they don't have sour cream and onion Voodoo Chips because those were the greatest chips known to man (I noticed all Potbelly locations don't have this flavor anymore). Leaving full and happy! read more

Food tastes off compared to other potbelly's. Also they pull the sandwich out before it's done toasting and leaves half of it lukewarm

I've been nothing but disappointed with this store. I loved Potbelly when I lived in California, but here I've gotten nothing but late deliveries and sub par food. I was giving it one more chance just tonight, and after waiting an hour saw that they cancelled my order without informing me. Go somewhere else for your food. read more

I'm giving it a 3 for this, my first visit. The 3 might be caused by my mistakes, so I will try them again and see if I can move that up. I ordered a sandwich with salami, turkey, ham and roast beef -minus the salami I chose the wheat bread - that is possible problem #1 there. Then I had mustard, mayo, lettuce, pickles, ranch dressing, olive oil and itaian herbs (which could problem possibility #2) The sandwich tasted good, but there was something just not right about it. I couldn't figure out if it was something in the bread, or the cornmeal (?) on the bottom of the bread, was it how the bread was toasted?? I don't know. The other option is that it's possible that I should have skipped the Italian herbs . I will definitely go here again, but I will try the sandwich with the white bread and skip the herbs (they are kind of hard because they are not *in* the oil) and see how that comes out. I'm gonna guess that it will be much better. ***OK! I am updating my review. I went back and ordered a big wreck on white, no salami and cheddar cheese (extra even) instead of Swiss. I skipped the Italian herbs. Well, whatever I did, it made it right. So I gave them one star back because they do indeed have wonderful sandwiches. The other star is just for their dream bar. OMG it is the best bar I have ever had. I could sit here and eat these all day long. They also have milkshakes and a few other bakery options for deserts, as well as chips to go with your sandwich. I'm definitely a Potbelly fan now. read more

This shop was directly across from the hotel we were staying at, so we trekked across Lyndale for a quick lunch. No indication was given that the sandwiches were toasted (nor were we asked). The person who took our initial orders was less than friendly and didn't seem too pleased that we came in. The meats seemed to be on-par with Subway; just more expensive. They had some regional brand of chips (Zapp's) that weren't very good either. read more

The only complaint about this potbelly is the location because if you come during lunch time in a vehicle good luck finding a spot to park. It is brutal around there. The restaurant is clean. The service is fast and the wifi is free. It's a good place to grab a quick bite to eat. read more

Came in at the right time on Sunday, at noon it exploded with people everywhere including a large group rearranging all the tables. There's people standing on chairs, others yelling over my shoulder, this place is crazy and I have to make it out. As the food, I grabbed a bigs cheddar cheese chicken. It is pretty stereotypical deli style sandwich that was tasty but needed more toppings. I can taste the chicken and cheeses but not so much on the mayo mustard tomato lettuce combo. The line is nearly out the door now. It's good but not that mind blowing. Location is near one of the last Boston Markets left that make a great sandwich and mashed potatoes. read more

Potbelly - Sandwiches Near Me - Richfield, Minnesota

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Has to be the Worst Sandwich Shop. Ordered a Meatball Sandwich and there was NO Meatballs! Just cheese and sauce. Told us that the meatballs were optiona!!! The Whole Sandwich is Meatballs!! Go to Jersey Mikes!!! read more

Great atmosphere for a weekday lunch rush. The employees had everything under control even with a line it moved very smoothly. There was even live music to have a nice mental break from work. Turkey club with pickles was yummy and warm and just what I needed made my hump day better. read more

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Stopped into Potbelly's Sandwich Shop for one thing and it was for their chocolate malt. I heard that Potbelly's malts are done right here and you bet it was! Service was swift and friendly! Probably one of the best malts I've had and it's topped with some cute cookies around the straw! Location and convenience was a plus for my visit! read more

Potbelly - Sandwiches Near Me - Richfield, Minnesota

Decent spot, reminds me of Quiznos. Still yet to find a sub place equivalent to Penn Station East Coast Subs.

i had something from here in my camp and it's great sandwiches.service is great.wtf is ambiance that's not even a word

Two thumbs up for the guy with glasses and cap who was working on the snow storm day in this location. He was nice and helpful, great customer service. read more

Potbelly - Sandwiches Near Me - Richfield, Minnesota

I've been calling for the past 15 minutes and no one picks up the phone I'm trying to make a modification for my Uber order. This is very strange, In my opinion from someone who worked for Potbelly for six years in Houston and New York. This is not sideways service ... read more

I am here all.the.time.! I seriously love, love Potbelly and frequent their locations often. But this location does get visited more often than the others, and it's really due to their location - convenient to a lot of locations I need to visit, close to the freeway, and closest location to my home. Service has always been friendly here. But..... food. I used to only get sandwiches; but I have been eating "healthier" due to all my new food allergies. So now I always get the Wreck Salad (no cheese, no egg) w the Potbelly Vinaigrette. Shake it up in the plastic salad container to blend.. and voila! Perfect lunch. But.. their sugar cookies are pretty much like crack. So I think I always grab one of those. And... (I know it's dairy) but I just tried the Peppermint stick shake (or whatever it's called) and it was amazing good! Parking in this popular lunch stop area can sometimes be tight; but if you circle around someone's bound to leave at some point. Oh and Free WiFi too! read more

I love Potbelly. There are several reasons for this that include but are not limited to: - toasted subs with hot peppers - a wide array of thick, tasty shakes (mocha. yum.) - live, albeit somewhat random, music performers Now for the real reason to head to Potbellys for lunch: Oatmeal Chocolate Chip Cookies. Best cookies ever and if it weren't for the fact that I don't want to be obese anytime soon I would eat at least 5 per day. I'm not sayin', I'm just sayin'... This location is near my work so I go there quite often and I have never had a bad experience. The workers are very friendly and fast and the food is always fresh and tastes great. Two thumbs up. read more

Ordered skinny ham sammy today. Had with lettuce, tomato and pickles. Potbelly vinigrette on side. Didnt really need the vinigritte. Sandwich maker tried to upsell soup. Told her I didnt want soup. At 11:30 it was hard to find parking. read more

I'm actually surprised at how much I like Potbelly. All the ingredients are good, it's decently priced, and they have a bunch of options. They also have ice cream, but I've never tried it. This location was nice. Same as all the other locations. read more

Came down here in Nov. 2016.. don't remember how the service was, but that Buffalo Mac n Cheese was bomb! We need one of these shops in California! Can't wait to go back to MN, definitely gonna come back to get my Mac n Cheese fix! :) read more

Potbelly - Sandwiches Near Me - Richfield, Minnesota

I've written a review for another Potbelly, so I don't want to overdo it here. Same thing for the food - good food, decent price, and delicious cookies (though I skipped it this time...gotta watch the waistline and all!). I like this near my home and work, so I'm sure I'll be back again! read more

When I hopped on Yelp I saw the guy below me's review (sort by date) and felt compelled to review myself. As far as chain sub shops go, Potbelly is my go to. The meats are quality and the hot peppers are to die for. The bread is always fresh and their cookies are addictive. Also, contrary to the guy below me's comments pretty sure the menu says right at the top "toasty warm sandwiches". The "regional" chips he mentions (apparently a slight) are not regional but from Louisiana and actually available in his home town as far as I can tell. Gimme my big grilled chicken cheddar with extra chicken, add bacon, layer on the toppings, no oil, and a oatmeal chocolate chip cookie. read more

It's Potbelly's. I get it. I always started with the safe bet of a turkey sandwich. But I moved on to the Wreck. But, honestly after a good 8 months, it no longer feels as fresh as they say. No doubt, get them oatmeal chocolate chip cookies in the bag. Seriously, the best cookie ever made. They'll ask you if you want peppers on that sammy; do it cause you like it, not cause you think it's cool. read more

I was really disappointed by this Potbelly. I am a Potbelly fan and we don't have them at home in SF, so I look forward to it when I travel out of town. I believed the 4 star review and went for it- and it was pretty disappointing. It was more subway quality than Potbelly, there was a moment when I wondered whether or not I was going to get food poisoning. I would go as far as to say that most Togo's or Jimmy Johns are better than this Potbelly. I will say that when I was there, the place looked very understaffed, so it may deserve a second chance. But I felt that a warning was fair considering the deceptive 4-star review. read more

They serve good food fast. I happen to like the "Wreck" with mushrooms. I get it every time I am there. read more

Potbelly - Sandwiches Near Me - Richfield, Minnesota

Average staff. Average sandwich. Quality and flavor of the meat in the meatball sub was good, but there was too little marinara on the sub and the bread is nothing to write home about. Pleased they offer shakes and malts from scratch. The chocolate malt was really good. They did post calories for all items on the menu. Nice touch. Seemed like a Quiznos with a smaller menu. read more

Really great on the Covid protocol with staff wearing mask and social distance stickers on the floor. The one major issue I had was I ordered the half sandwich and cup of soup but I only got the sandwich not the soup I ordered! read more

Very very tasty. First time here and I took advice for a wreck. The sugar cookie truly is like crack. Only negative is how much it costs. So much better than 99% of sub places though! LocAtion in Richfield is great because it's right in my neighborhood. A quick lunch here can become an easy part of your errands. Yes parking can be tricky though. read more

The oatmeal chocolate chip cookie is one of the best cookies ever made. Wow. I don't have a potbelly by where I live but I would like it if they would expand nationwide because it really is good sandwiches. Actually great subs compared to many national chains. read more

I was very happy to find several Potbelly locations in and around Minneapolis. Our family ate at this location on a Saturday. It was not busy, so there was no line. They have a beautiful patio, so we took our food outside. The sandwiches are packed, so there's no need to get chips or a side, even if you think you're really hungry. That said, the macaroni salad is delicious. It's really small, but if you eat that plus half of your sandwich, you'll be stuffed. The malts are delicious, but make sure you order it when you order your sandwich, or you'll be waiting for a while. read more