Such poor etiquette! Worst front desk staff: rude, irritable and for no reason - you show up on…read moretime for your appointment, but they decided to randomly cancel it because they assume you're a flake?? No, they unilaterally cancelled it for their convenience. And we wonder why healthcare is so poor in this country when doctor's offices don't value the patrons or honor their commitments. As human beings, realize not everyone has the flexibility or bandwidth in their jobs to appease your reminders. The front desk was rude, unempathetic and made it clear that my time was expendable. The dentist and owner has always been nice to me so some stars but other staff leave something to be desired... especially the front desk. To the admin: you are interacting with people whom have responsibilities that you'll never know or understand so I'll tell you the advice I got when I was just 15 years old: treat everyone with respect.

Dr. Salar Azad is knowledgeable, professional with wonderful bedside manner. Clean and friendly…read morepractice. Highly recommended

I want to start off by saying that I have a long history in medical office administration and…read morecustomer service and have never left a review on any establishments before. The "care" my son received from the older female hygienist was appalling. She immediately got annoyed when he asked his birth sex to be changed from female to male (because medical offices should have the proper patient information for any medications and whatnot). Then, when she started his cleaning, she asked him if he flosses. Now, none of us are perfect and he has a very busy schedule (not that it's anyone's business), but when he answered that he tries to, but only ends up doing it 1-2 times a week, she got upset and stated that he's "no longer 18 and can make time to floss on the way to work". A suggestion is one thing, but to make condescending remarks about such a small detail to a stranger is not only odd, but extremely unprofessional. It gets worse though. She proceeded to dig into his teeth and gums so hard that his head literally jerked back and he had to ball his fists to manage the pain. The dentist finally checked in to see him and said that his teeth looked very nice and he just had some build up, but nothing they couldn't fix. He's the only reason I'm okay with one star being an option. Once the dentist left, the hygienist came back only to tell my son that his teeth looked "bad" and continued the service. I don't know if she was just having a bad day or if she needs to find a profession that makes her happy, but her unprofessionalism on top of her nasty attitude is enough for my son to schedule elsewhere and i hope that no one else experiences what my son did.

Me and my wife chose My Frederick Dentist for our regular maintain Dental Hygiene. It was the…read moremiddle of the day and I took some time off from work. 3D Xrays imaging was conducted to create a 3D rendition of the oral cavity, which wasn't necessary for Dental Hygiene. It was charged to my insurance.Then 2D X-Ray images were taken in duplicates. I don't understand the need for duplicity of these various imaging conditions. I guess, whenever possible they try to take our hard-earned money to furnish their plethora of instruments and justify otherwise.Then, I waited on the Dental Chair for about 15 minutes for Dr. Sang Cho to attend to me. He had a glimpse at the images and started looking at my teeth. After 5 minutes, he wandered off to talk to some other folks and left waiting for another 10 mins. I told them that I had a meeting to attend after the dental appointment. Finally, he spent 5-10 mins cleaning. The cleaning was poorly conducted (in hurry) compared to other dental hygienists. I believe there is a lack of professional attitude to the patient. The doctor ( dental hygienist himself) hasn't spent enough time attentively to do the job properly. Later on he suggested putting a crown on one of my molars. I got a quote of a total of $900 in which $581 out of pocket. Immediately, there was a red flag. I realized this person is hankering for money from his (new) patients. I have previously done dental treatment such as filling and porcelain crown before with the same insurance coverage that cost me $135 out of pocket. My wife also experienced a similar situation from another dentist in Frederick. Later on she went to orthodontics in Gaithersburg for better and genuine treatment. Learning from the past experiences, I wanted to go for a second opinion. As soon as I requested my X-Ray images they were charging $37 for releasing my record... What a double whammy!! I have already paid for my X Ray. I have also paid for their instrument use and now they are charging more money for giving me what I already own. I don't understand if they have to charge more for releasing my report then why isn't it already included for the first time. I would never go back to Dr. Sang Cho at My Frederick Dentist. I suggest to folks who are reading this review to be careful using this dental service. Addendum: Looking at their pricing disparities (see attached photos), to me, My Frederick Dentist is ripping their customers off at a logarithmic scale. Their website shows (called casting a net) the X-Rays and Hygiene service for new patients is provided at $99 but in reality they charged me $481.00. Also, for the same service, fees varied for me vs. my wife. When we tried to report this in BBB - hehe, not a surprise, it's not accredited - indicates that their discriminatory business practices cannot be trusted.

Best dentist I've been to so far. The woman who was cleaning my teeth was very thorough. I like how…read morethey have TVs you can watch to distract yourself.

Dr. Dinh is a very nice man, if you like a con. Unfortunately, I realized it to late. When I became…read morehis victim , I had no pain in my teeth or gums. I had several old silver fillings that I wanted replaced due to cosmetic reasons, a build up from a route canal that had no pain and a tooth that was slightly chipped . Dr. Dinh refused to replace the fillings until I had agreed to let him crown both teeth with no pain. I should have ran. I finally agreed to let him crown the two teeth ( one was a molar). After he finished, I had to return to him approximately 7 times complaining that food was getting trapped in between the molar and it had became very painful. Instead of replacing the crown he continued to give me the run - around. Mind you, I had been going to him every 6 month to have my teeth cleaned , examined and x-rayed. All of a sudden he said i had bone loss where he put the crown. I ask, "how could this be"? As a result of his negligence I have severe bone loss where he put the crown and now the tooth has to be extracted. The tooth in front of the molar has constantly hurt every time I bite down on it. He continued to con his way through every visit. Please, run from him if you want to keep all of your teeth in your head. Wait time 10 minutes

Customer service is top notch. I've had some pretty extensive work done (fillings, root canals,…read moreimplants, etc.) and trust this practice with my care. Highly recommend.

Denise is a great thorough and professional amazing hygienist. Routine cleaning and exam always…read morewent well. Thank you for your service!

The way you treated my 4 year old daughter is just astonishing! Only friendly person was the…read moresecretary! It was my daughter's first time in a dentist office and she got a little upset and the dr wanted nothing to do with her! She was just going to walk away! That's ridiculous considering you have a "pediatric" side to the practice. If you don't even want to deal with a child because they cry, then you shouldn't accept children! We went to a new practice and they even told us the x-ray that was done, is completely useless

I've been a patient for over 7 years and have always had a fantastic experience, from start to…read morefinish. I trust the dentists with my care as well as the care of my children whom l, at ages 9 & 7, still LOVE going to the dentist. That speaks volumes! The office staff is always pleasant and kind. They moved mountains for me today to make room for me in their busy schedule during a dental emergency. This level of service and care is a testament to what an incredible practice they run. I feel at home when I'm here, knowing that they're keeping my best interest in mind and that I'm in great hands.

Frederick Dental Group (FDG) is a GREAT dentistry practice! My family and I have been coming to…read morethe practice for approx. 8 years and have had only good experiences here. Their sign on the entrance door says, "WE CATER TO COWARDS!" Well that's ME! A really bad childhood dental experience made me really leary about dental work altogether. Here, they are professional, and really do care about your comfort and total satisfaction with your care, treatment plans, and services. FDG offers a variety of dental services, including sedation dentistry (hence the "cater to cowards" slogan). Of course they accept insurance, cash and/or credit, but has also teamed up with Cherry, a financing company that may finance your services (if approved). The office itself is nestled in the Spring Ridge community in East Frederick. It's clean, bright, and comfortable. FDG posts information in various areas of the office for their patients' reading pleasure. There is a beverage station in the waiting area, that has coffee and water to enjoy while you wait... and their ambient music is awesome! The group is definitely one to check out if you're in the market for a new dentist...you won't go wrong! Always Natasha Ps. Tell them I said hiii!!

The care I have received by Dr. Dave is incredible. He is very caring, gentle and takes the time…read moreto explain everything so I understand. He even texted to see how I was feeling later that day. My mouth hasn't looked this good for a very long time thanks to him. I used to avoid smiling but now it's a pleasure! The staff at the front desk is very pleasant and professional as well. I highly recommend this practice!

I wish I had the best reviews like other clients there. My appointment was at 1:30, and it started…read moreto thunderstorm before I even left my home to get to my appointment on time. I received several texts and emails to confirm my appointment, which I did. I received an email and text this morning as well, which was so convenient. When I got to the office, the door was locked and their phone line said they would be back at 2pm after lunch. Very unprofessional. How did I have a confirmed appointment at 1:30 and the office was closed until 2???? Everyone deserves a lunch break in the middle of the day, but don't schedule an appointment during that break. I'm extremely disappointed.

Nobody likes going to the dentist but dr josh and his hygienists make it so pleasant. I recommend…read morethem to everyone.

Let me start by saying what a Great Experience. My Wife and I recently moved to Hagerstown and we…read morewere in need of a a Dental Cleaning as well a Dental inspection. We are always on top of our Oral Health and being new to the area and after looking for a Dentist near by we came upon Dentistry at Hagerstown. We scheduled our appointments and arrived at our scheduled time. The Front Team Amber and Katie we so nice and pleasant. They welcomed us as if we were family. From there we began our journey we were greeted by the hygienist Herna(excuse me if i mispelled) who in my case took me back for xrays. She was thorough and also very nice. Just to let ya know I am PETRIFIED of Dentists. Well an amazing experience after my xrays and cleaning I was greeted by Dr. Weir for my final inspection. She too was so nice and explained to me everything going on in my Mouth. Im proud to say all is well. Simple Summary of above, If you need a dentist I would Highly Recommend Dr. Weir and her "A" team. Honorable mention to Rodrigo & Alexis Ron

Went to Dr. Weir for a routine cleaning. They wanted to do multiple X-rays including a panoramic…read morebefore they even looked in my mouth. No exam no clinical evaluation nothing. Just straight to imaging before a single instrument touched my teeth. I declined because there was no clinical reason to image me yet. They hadn't even examined me. The ADA's own guidelines updated January 2026 say X-rays should only be ordered after a clinical exam establishes a reason. You can't justify imaging a patient you haven't looked at yet. That's not dentistry that's a revenue protocol. When I declined they refused to proceed with the cleaning I came in for. They would not clean my teeth unless they got their X-ray money first. So a routine cleaning was held hostage behind unnecessary imaging I never consented to as part of that visit. They had already taken the panoramic before I had a chance to fully decline it then charged me for it anyway when I walked out. When I pushed back the dentist tried to justify it by saying "digital X-rays give off less radiation than the old ones." That's a true fact used to dodge the real question. Less radiation doesn't mean you need the image. The question was whether there was any clinical reason to X-ray me at all and the answer was no because they hadn't even looked in my mouth yet. Here's the part that should actually worry people. The panoramic X-ray machine is visible from the waiting room. No shielding. No lead walls. No separated room. There's also an X-ray machine mounted in every single exam room. No lead-lined doors. Nothing. Every person sitting in that waiting room including kids is potentially catching scatter radiation every time they image someone. Dental X-ray rooms are required by state radiation safety regulations to have structural shielding. This office doesn't appear to have any. This isn't healthcare it's a billing conveyor with a radiation safety problem on top. They image every patient who sits in the chair because the panoramic machine needs to keep paying for itself. A panoramic runs $100-$250 and costs them basically nothing to produce once the equipment is paid off. Nearly pure profit and they won't even clean your teeth unless you let them run it first. I have reported this office to the Maryland Department of the Environment Radiological Health Program for the unshielded radiation equipment. I will file a complaint with the Maryland Board of Dental Examiners for requiring imaging with no clinical exam and charging for an X-ray taken before informed consent. I will file a health billing complaint with the Maryland Attorney General Consumer Protection Division for the unauthorized charge. If you've been to this office and had a similar experience I'd encourage you to do the same.