I was an IWATCH customer for five years. They were a small veteran owned family business and had…read moregreat service. Recently they sold out to a national conglomerate and I quickly became a number. It was a bear trying to get through to anyone that knew anything. I would continually get transferred from person to person to person and never got anyone that could resolve an issue for me. I always paid annually in advance and it was time for renewal. That said I migrated to another company that's family owned and couldn't be more pleased.

For several years, I had a security system provided by another company. My prior security system…read morewas 3g and outdated, and my prior security provider did not contact me about the 3g sunset in a timely manner. I decided to find an updated security solution with another provider. After looking at reviews for local security service providers, Iwatch Security stood out based on their consistently high reviews. I reached out to them in late Aug 2023 for an evaluation and estimate. I was soon contacted by a sales rep/advisor and we made an appointment within a couple of days. The rep evaluated my home and current system and prepared a solution with some upgrades (a doorbell camera, enhanced control panel, system controllable with phone app, etc.) and investment/purchase options. I accepted the system proposal and an installation was scheduled. The technician came and did a great job replacing my prior system with the new components. Wherever possible, he placed new components in the place of old components which minimized aesthetic issues. Afterwards, he efficiently went through the required forms, account setup, and other administrative tasks. He guided me through using the new control panel and app while also configuring some of the basic functionality. I have been very pleased with my experience with Iwatch Security.

Definitely recommend their services!! We called this company and they were able to come within a…read morefew days. They showed up on time and were also wearing masks, which is highly recommended at the moment due to covid. They walked me through the whole setup and answered all my questions. They are very professional and their prices are very reasonable as well. Highly recommend!

From the owner: We have secured the homes and businesses of many satisfied customers. Secure your home or business…read morewith GEO Security! We offer profesional installation at accesible prices, without hidden fees. All of our systems come with night vision and 24/7 Recording and you can view them from any phone, tablet, or computer. For more information, my number is (919)825.7535

Cannot say enough about the excellent experience we had with Synergy. The owners, Michelle and…read moreAaron, helped bring incredible audio/sound to our home. They helped us articulate our needs, make a plan with the options that were best for our family and home, and their team was incredible when it came to installation: detail oriented, respectful of our space and patient in teaching us how to use everything. We now how incredible sound/music in our indoor and outdoor living spaces. A+++ all around.

Great service and quality of work!! They are very responsive. Clear communication and expectations…read more Great job!

What a great person to do business with. Kevin has been such a pleasure and so professional in…read morequoting, answering questions, installation and after install questions. I would recommend Kevin with Burroughs Systems to everyone in the Greater Raleigh Area. Please allow him to come by and give you a quote. I had a special need for my security system and had 2 other companies that said they could do it and both failed miserably. And wanted an outrageous price, but I needed it installed and had to pay them. But ASG and CPI both failed to do what they said they could do. When they failed and lied to me I found Burroughs Systems and he jumped through all the mess the other companies created and installed in time and had us up and running as promised. It is so refreshing to find someone who is so responsible.

5 Stars!! On Time and on Budget. Kevin knows his stuff and is very professional!!…read moreWill do business with again.

Do not use Vivint under any circumstances. Im sorry for independent contractors who rely on Vivint…read morebusiness but vivint is a horrible company. They will do everything in their power to refuse to cancel your account even after moving...this includes hanging up on you. Been trying to cancel since November, finally called the bank to dispute the charges.

I bought my home and it had a vivint system. I thought I'd activate it as we would be moving in…read moreright away. The sales rep lied and said it was all hardwired and suggested a replacement protection plan in case there are any issues with the equipment. Turns out the system didn't work, specifically the cameras and some sensors. Also turns out the protection plan won't cover replacement. They wanted to send a technician ($$$) to diagnose and suspected I would need equipment replaced. So I asked to cancel my account immediately and I installed my own home install system (which works). I cannot cancel my account and they still charge me and won't refund any of my money. I have called the retention department numerous times with no resolution. I DO NOT RECOMMEND THIS COMPANY OR SERVICE!!!

securityforce-nc Security Force, Inc…read more Security Force, Inc. is a residential and c Carolina, South Carolina & Virginia The whole experience with this company has been a complete disaster ! I had a faulty system which they could never fix! It constantly went off in the middle of the night having police dispatched to my home on multiple occasions! It got to the point that my grandchildren were afraid to stay overnight! The manager Chris who came multiple times was rude and could never fix the problem! | CANCELED the service and 4 yrs later they reported a huge balance to my credit report ! I moved from the residence two years ago! Please do not use them ! There are multiple companies to choose from! The company had a contract with my builder!.! also spent many many days on the phone trying to work with them ! Do not set yourself up for a disastrous experience that will come back to haunt you years later !

The SFI technician, Ed McAndrew, who came to my house to set up my system was punctual, courteous,…read moreprofessional, and knowledgeable; he phoned me to let me know when he was on his way and he did a wonderful job explaining how to use my new system.

Very pleased! We…read morehave been a CPI customer now for over 10 years, in 2 different homes. They have always given great customer service and technical support. I cant say enough good about them and would never even consider another company.

I attempted to start service with this company and spoke with a sales representative who scheduled…read morea technician to come to my home. When the technician arrived, he tried to charge me an additional $20 for a window tag. I was under the impression that a security system should already include securing both doors and windows. I decided to give them another chance and called the same representative to reschedule. We set a new installation date for September 9, 2025. I even took the day off work to be available, but no one ever showed up. I contacted CPI and spoke with a manager, who assured me I'd receive a call back from a supervisor and the sales rep--but that never happened. This experience was extremely frustrating. If this is how they treat potential customers, I can only imagine how they treat current ones. I ultimately had to call back just to request a refund for the taxes I had already paid on the equipment. DO NOT go with this company.

Incredibly helpful and reliable service and technicians. We have had Michael Williams out at our…read morehouse several times, and he has gone above and beyond to diagnose security system issues and fix them. He has stayed late, taken the time to explain anything we didn't understand, and has always been very kind and helpful. Thanks to Michael and the team and Protection1.

They replied quickly and were able to schedule the install for the next day. These guys are true…read moreexperts when it comes to TV mounting. They had my TV and mount fully installed in about an hour. After finishing, they vacuumed the area and even wrapped up all the boxes before leaving, which I really appreciated. Professional and efficient. I would highly recommend them.

These guys do excellent work, very professional! Couldn't…read morebe happier, reach out to them with confidence.