Chris was excellent we love our cameras and security i am very happy with the serviceread more

securityforce-nc Security Force, Inc…read more Security Force, Inc. is a residential and c Carolina, South Carolina & Virginia The whole experience with this company has been a complete disaster ! I had a faulty system which they could never fix! It constantly went off in the middle of the night having police dispatched to my home on multiple occasions! It got to the point that my grandchildren were afraid to stay overnight! The manager Chris who came multiple times was rude and could never fix the problem! | CANCELED the service and 4 yrs later they reported a huge balance to my credit report ! I moved from the residence two years ago! Please do not use them ! There are multiple companies to choose from! The company had a contract with my builder!.! also spent many many days on the phone trying to work with them ! Do not set yourself up for a disastrous experience that will come back to haunt you years later !

Great quality good price prompt and very efficient…read more Ccv cvvvbbryjmvddhkm fun cbjgximndtjkj

I'm very disappointed with the customer service I received during a recent consultation with Rice…read moreGlass. Jordan (JJ) came to my home to measure windows for replacement. At the start of the visit, I explained that I wanted measurements and pricing for individual windows so I could decide which ones to replace. His first response was, "Why did they send me out here if you're not even sure you're going to replace them?" -- which immediately set an unprofessional tone. We discussed replacing a window located within a rock exterior wall. A reputable builder had previously told me that replacing the entire window could be difficult and expensive because of the surrounding stonework. Jordan dismissed this concern and said the rock would not need to be touched. Since this conflicted with what I had been told before, I asked him to provide pricing for both approaches so I could compare options. He measured all the windows and later sent a total estimate. When I asked for the pricing to be broken down by window so I could make decisions, Jordan refused and said he would have to charge more to do that. This made it difficult to evaluate the project in stages, which was my original intent. There was also confusion about whether pricing for the window in the rock wall had been included. Jordan insisted I had told him not to quote it, which I did not. The conversation became unnecessarily argumentative instead of solution-focused. Additionally, I had to provide my email address three separate times because it was not written down correctly, which added to the frustration and made the interaction feel disorganized. When I called the office to resolve the issue, I was initially unable to speak with anyone else because Jordan answered the phone again. When I was finally transferred, the person I spoke with said he did not want to do business with me because Jordan had told him I had cursed him out -- even though he had not heard the conversation himself. The call ended with him hanging up on me. I also asked whether the company would guarantee against leaks if the window in the rock wall were replaced. I was told no guarantee could be provided. Overall, the interaction felt dismissive, disorganized, and unprofessional. I was simply trying to gather information and pricing so I could move forward with the project. Clear communication and basic customer service would have made this a very different experience.

In the middle of a snowstorm in our area, Jon and his crew came through for us and our heating…read moreissues. They are life savers and have great customer service. Their work quality is superior! Thank you, Bud Matthews' crew for making our life easier and allowing us to navigate the storm in great shape. I highly recommend this company!

RIP OFF ARTISTS…read more Several trips to repair nearly new GE oven, lots of parts replaced GUESSING at our expense. At one point, parts and screws fell out all over the floor while they were struggling and trying to remove the unit. I have a bad back the 'tech' said. Finally they gave up and/or I fired them. The GE tech (that I should have called first) diagnosed the problem in 5 minutes, ordered a simple part, fixed our nearly new GE oven under WARRANTY. BMS Techs are trained to 'rip off' the customer any way they can think of, previous unsatisfactory gas dryer repair. STAY AWAY. They're not honest and they're INCOMPETENT.

Wiley Security has been the service provider for our family for the last 4 years. Brian Eden the…read moreowner is extremely knowledgeable people in the business. They have always been quick to respond, fair prices, and have several options for service ranging from complete smart home automation integration to basic monitoring services - no reservations giving Wiley Systems a 10/10 recommendation.

Alarm system failed to alert monitoring station and/or fire department three separate times when…read morealarm was triggered by smoke in our home and customer service terrible. They came out to fix their alarm system and then charged me $95 to do so after months of apparently no alarm coverage. The field rep that would come out was very lazy and was always in a hurry to leave and would always say that he didn't think his company could do something versus exploring the possibility when I asked him a question. The system they provide is not very up to date and not as technologically advanced as the system I replaced theirs with. Overall the company, their service and product was a joke and waste of money. DO NOT give them your business or money. Plus, they make you sign a 3 year contract which they trick you into signing by not even mentioning that it is a 3 year contract which is unheard of by other alarm companies.

Thank you Jacobs Glass for the excellent Customer Service!…read moreHad an unidentified rattle which they located immediately and solved the problem. They saved me from being ripped off by the dealership. Jacobs Glass will be my first go to

Great customer service and employees. Employees working with you and being thorough with making…read moresure what you want. I was able to get an OEM replacement for my Mercedes windshield after it cracked. Only waited 45 minutes during installation and was out with an OEM windshield in no time!

Extremely helpful! Helped solve my garage door issue over the phone and was generous with their…read moretime.

I called to cancel a free estimate visit because something came up. I intended to reschedule but I…read morewas told me to go look elsewhere to get the job done. He continued to act unprofessionally by sending me several text messages in a row after I canceled, none of which were necessary or solicited. As a business, they need to realize things happen and people have to cancel. I saved them a trip and gas by having the courtesy to call. If you have to cancel a free estimate appointment, be prepared to experience this as well. Sadly, this is the final text they sent to me, which could easily be interpreted as a mild threat: "And next time, before you share you address, do your research.. that way a person and/or company that you are not happy and satisfied with DOES NOT have your home address." I will be happy to send you a screenshot if you'd like to see it. This is not a lie. No business should EVER respond to a potential customer that way. Totally unprofessional!

I am in the process of putting my home on the market and buying a new one. I needed packing for…read morestaging the home and for the eventual move. I received estimates from Chapel Hill Moving Company for packing in two stages. The packers arrived on time and were polite and friendly. They were at my home for three hours. The final charge for the initial packing (including materials) was extremely high. When I spoke with Ethan, the owner of the company, he was condescending and rude to me. It became evident to me that while the company provides estimates, the actual charges at the end of the job are at or beyond the high end. Interestingly, there are other reviews that also mention the high cost of Chapel Hill Moving Company. I will be using a different company for the second packing stage and for moving, while hoping that the packing was done professionally and carefully. I recommend that others use a different packing and moving company that is reliable, professional, and (as importantly) cost-effective. Moving is too expensive to overpay when the company knows it can get away with it.

We recently moved from one Chapel Hill location to another Chapel Hill location. Our move included…read morea piano, as well as a whole houseful of furniture. Chapel Hill Moving Company was on schedule, careful with our belongings, and cooperative with our needs; and everything made it to our new home in good condition, in spite of the challenges created by a rainstorm that day. The price was reasonable. I strongly recommend Chapel Hill Moving Company: you can't do better.

Great value, Quick, and great service! I was quoted $20 to reattach a rear view mirror, all other…read morecompetitors were charging over $100 or would not do it at all. I'd recommend them if you are looking for any windshield services!

windshield repair- Edith and Josh, Did a great job on service..Will repeat.. The saved teh existing…read morewindshield and money ....great people,, James