This PowerPlay experience was utterly unacceptable. 1. I entered with my grandchildren, and the Assistant Manager along with another associate simply chatted among themselves while I stood visibly waiting for assistance. Let's just say I corrected them quickly on this unprofessional misstep. 2. Numerous machines were out of service, yet they continued deducting points without providing any of the promised services. I had to personally keep returning to the front desk, which took away from the experience. 3. Every employee except the young lady at the front desk was engrossed in their cellphones. 4. I had to search repeatedly for staff to operate the rides so my grandchildren could enjoy what was available, as stations remained unmanned. 5. Staff members were eating at the front desk openly, with the Assistant Manager bringing food to one employee while I was trying to have points put back on the card yet again from another game not working. 6. The ticket redemption station was closed/locked. I had to return to the front desk again to find the young man who should have been back there standing at the front desk eating. He casually said he was "trying to eat" when I inquired about exchanging tickets for prizes. This entire experience was beyond disappointing--and there are no valid excuses. Numerous establishments take your money without delivering quality service. This is one of those places. We wasted far too much time attempting to spend $100 worth of tokens, and we will absolutely not return. read more

This place is a Jam! Me and my nephew loved it! The funnel cake was splendid and my nephew says the hot dog was 9/10 he says it needed it a bit more cooked The games were splendid! They had everything from rides to laser tag! It was pretty loud becuase of the arcade games and it was pretty packed. read more

Power Play - Funnel Cake - Buffets Near Me - Kansas City, Missouri

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We had a Birthday Party, The Party room is really small but the lady that help was really good so we tipped her well. We had plenty of food. But that's the only good part. More than half the games are broken, go carts not running no tilt a wheel nobody in ticket stand. We really paid a lot of money and more than half our party kids left early because all the loitering. People standing everywhere in the way not paying any money very rude. I feel bad for the staff they are very overwhelmed. I don't see this place staying open much longer which is sad. I will be contacting corporate for a partial refund!!! read more

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Entertainment center that has more mature games than Chuck E Cheese and has a better price point overall than Dave & Busters if you go during Power Play's special "3 hours for $15.00". A price that is hard to beat. Majority of the indoor attractions and arcade games are for $15.00 for 3 hours. You will definitely get your money's worth from the high end games such as Dance Dance Revolution, Pump it Up, Guitar Hero, or the little ones may enjoy trying to beat the timer in a 007-don't-touch-the-laser game. Looking at most, if not all; the other reviews are based on the "teenager" employees. Didn't really have any interactions with any staff other than the purchase of the card and it's not like they have staff kicking people out once you've been there for three hours. I really can't say too much about staff interaction, but for $15.00 and for us keeping our interaction to a minimum - it definitely warrants a five star review. read more

Power Play - a clock on a machine in a game room - Buffets Near Me - Kansas City, Missouri

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Many games broken but not labeled as broken big ball drops and many others very disappointing. More broken stuff such as bowling ball never came back and Just most games not working right waste of money do not come here. Then the prize area did not have stuff priced and next to cheaper stuff making kids think it is within their prize range to be 400 for example see pictures. read more

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Took the family to power play on a Wednesday $15 special. I would not pay more than that ever. The place is worn out. Portions of the video games don't work or are broken. The place needs a deep cleaning. I'm not sure when the food court tables have been cleaned or Maintained. The chairs and tables were broken. Food was not completely available because they were cleaning the fryer while still trying to make people's food without gloves or washing hands. read more

I feel like when this place opened it was running at full speed. Since the pandemic I feel like they are running at half speed and could use some improvements. The passes are reasonable but I would say they overcharge for the games available due to the quality and condition of them. It's nice to have a place like this available to use on hot days or when the weather is not cooperating outside. read more

For one, my friend was on one of the rides another time and one of the bolts came out of the roller coaster. When he was on the ride the roller coaster seems to make people dizzy one time. I was there a kid because of how dizzy he was he got his sat on the bench, there was trash everywhere And then they were trying to give me a party room that they made my mom pay a lot for it and was really tiny and it smelled really really bad And it was a princess room and it was the most expensive And they had that one ticket thing you know what you get for your birthday put in it they had that deflated I didn't even get to do that and my mom paid a lot of money so I could do all of the stuff it's like every time I go the birthday party started off good and then they just keep getting worse I would most likely have like none of my family have another birthday party there unless they really really wanted it if you wanna party like that y'all should just go to Chuck E. Cheese at this point or have it somewhere else? but there's a bunch of new power plays maybe go to one of them maybe power-play will see this and step up the game. One of the workers were mean. they would give us dirty looks but I gotta say they're lemonade was super good. I love their food. in the bars for the roller coaster, they barely even pushed them all the way down, but the worker was really nice and I told her to stop the right cause my friend was about to puke and she did she and she gave me a free ride at laser tag took forever in mine for one round late and laser. Laser tag was pretty good actually laser maze was not very fun like it used to be. sometimes people have Covid or they're sick and they go there and they could or they have something or they're smoking and it hurts other kids lungs or makes him sick. It made them really real sick and one of my friends with my little cousins friends sister passed away because of it because of all because she was she was a really bad watch. I'm pretty sure right. Yeah one of the workers were smoking and it got into our lungs. read more

Kids zone was very disappointing. Filthy, many games not working, no staff attendant!

Entertainment center offering video games, rides, skee ball, outdoor go karts, zip lining and sand volleyball. My 14-year-old son loves coming for the go karts and he indeed had a great time with an empty track. The 2nd floor observation deck is totally uncovered. I am guessing when it's July/August, spectators roast like a rotisserie chicken. It really needs an awning or cover. There are a few deck chairs near the railing but otherwise not much up there. There is a snack bar and buffet though we've only gotten drinks at the snack bar. The odd thing is the snack bar only takes credit cards or PowerPlay cards. I imagine it keeps theft down but it's a hassle for the customer. For some reason, the tile in the food area is always sticky, even at opening when we arrived. We noticed some uncovered wiring on the stairs leading to the observation deck but they did remember to put required fire extinguishers on the go kart track. It's an ok place but could be so much cleaner and welcoming with a few touches. read more

Power Play - Buffets Near Me - Kansas City, Missouri

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I would have given my rating more stars but I was highly disappointed with the service by the buffet. After paying for the buffet, that was delicious, it was 9:30p and the cashier said they closed in 30 min. At 9:37p the staff began to pack up the buffet while we were still eating!!!! I asked the cashier why would she sale us a buffet and they are putting up the food. She replied that they are only packing up to make it easier to clean once the buffet was closed. It is not very accommodating to the guest and seemed very rude. Our experience is more important than your conviene. They were able to clean up in record time but I felt rushed and was unable to fully enjoy their buffet. At 9:50p the staff worked asked if I was doneSHAMELESS!!!On the up side the buffet was only $6! There are a lot of cool things at this place that Shawnee does not have. read more

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This last visit was much improved over many prior visits. The buffet was full and very fresh and they finally brought back the soft serve machine! I don't know if they've gotten better at rotating movies in the movie room because there was a special event going on there. I hope that the positive things I mentioned above are the new normal and not just due to the event. read more

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It's a decent place for events like the local high school after-prom, but otherwise it is underwhelming compared to the original one in Kansas. The buffet has limited choices and there are far fewer games than most 'grown up arcade' places like this I've been to. There also seems to be extremely high employee turnover, which is never a good sign. It's not a terrible place to go, but you might want to try something else if you are easily disappointed. read more

We went here last minute for my 4 year olds birthday and told friends to just meet us there. They ( the staff) hounded not only us but our guests as well that they could not bring in gifts because "we" did not purchase a birthday package. So every single guest that showed up for us they proclaimed to them that we didn't purchase a bday package. Rude and inappropriate. My 4 year old witnessed this each and every time. No sign anywhere and on website it says nothing about gifts not allowed and you didn't have any room for bday package reservations just totally non compromising for people dropping hard earned money at your facility. Let's also keep in mind to the right of the front desk at the bistro tables there was a table of people who had gifts and opened them. When I ran to inform the clerk she was suddenly visually impaired. The whole visit I watched as people floated through the front door all over the facility delivering and opening gifts, not purchasing a thing!! Guess it was just me Let's also keep in mind though that we spent over $300 in adult and children buffets and attractions for 12+ people. The food was okay but I'm comparing to Shawnee . They do need to add more items to the buffet it's obvious the empty spaces where food could be. One horrifically unsanitary thing...at the dessert bar there were no tongs nothing!! People were digging in the dessert and who knows where else. Also they weren't many people eating but dirty dishes lingered longer than 30 minutes after guests had gone. Also the food didn't come out in a timely fashion it's like they waited until a pan was totally empty to begin cooking some more. The staff did seem like they would rather be elsewhere as well. The points are silly like instead of 13 points its 12.5, c'mon marketing desperation! Some of the games were not working either. Hope the kids don't ask - because I won't be back if I have anything to do with it. I'd rather drive way to Shawnee and I live in the Northland than patronize mediocrity, discrimination, and rudeness. read more

Power Play - No tongs everyone just dug around for wanted they wanted no telling where else they dug around before dessert. Unsanitary!! - Buffets Near Me - Kansas City, Missouri

Had to hunt down several employees to man the rides & even to work the concession stand (on a weekend when busy). There were plenty of employees, they were just more interested in visiting together. I like this place to take the kiddos, but a hassle sometimes to find employees to man their posts. read more

I have now been to the sandbox 2x. Not exactly sure why I went back after 1st. If you are looking for : -Entertainment (sand volley ball, corn hole and few hokey games) 4/5 -Atmosphere 3/5 (good for people watching) -Food 1.5/5 I am feeling generous to give the extra .5 (I can eat about anything with out issue) not sure how they could screw that up -service 1/5 there is enough wait staff for sure why they are not available is Beyond me. Both times had to hunt them down for anything. I started to wonder it the customers were invisible. I gave a 1 because I could not give zero. If you have to go there I recommend eating before going and ordering at the (bar beer in a bottle). You will be fine then. Overall 2/5 read more

What an amazing place! There was a kids Christmas party there that I took my eight-year-old nephew, too and his only complaint was that three hours wasn't long enough. So much to do and so much fun! Great variety of items for kids to play as well. read more

I have been here a few times and didn't have a great experience tonight. Came with my toddler and 10 year old. The toddler area was "closed"- just guessing that because there was no signage. The area had cleaning supplies in it, the activities were clustered together in a circle in the middle and the bounce house was deflated. Even though we paid for my toddler, there was nothing for him to do except a few rides. Powerplay was poorly staffed- you have to find someone to do anything. And the whole place is dirty and disheveled. Not impressed. We left after an hour. read more

Food is ok lots of games for kids and go karts for kids and adults. The also have zip lines and a sand box thats actually a bar too and you can play volleyball if your into that read more

Power Play - Buffets Near Me - Kansas City, Missouri

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Very disappointed with this location. As other reviewers have mentioned, more than enough employees on staff at all times yet no one around to run the rides, fix game malfunctions or even open the concessions. The place seems to always have a layer of grime on every surface. The prize area is severely underwhelming and understocked. We will return to use the remaining points on our cards and that will be the last time. I would like to add, the manager who I spoke with in regards to malfunctioning games was very courteous and professional. read more

Good grief, hire some adults! These kids that work here are just warm bodies standing around! You get what you pay for when it comes to staff!! The place was a zoo. Machines not working and everything seemed like it had a layer of grime....ewww. Couldn't get any of the zombies working there to do anything. Spent $100. And its the last I'll ever waste there!!! read more

We had a good time. My positive observations were the place was clean, it just opened it better be clean. The staff were friendly. Although we did not eat there, the food seemed reasonably priced. It is really cool for kids to have fun indoor rides like a mini roller coaster, tilt-a-whirl, carousel, kiddie train, bumper cars and ferris wheel. My negative observations were that there were no signs for the bathrooms which is important when you have a three year old. The go-karts were not ready. At lest one game did not function properly and when we informed someone they did not offer us a credit. At Chuck E Cheese they just hand you a few tokens and don't even ask. We were not offered the VIP option when we bought our card. Lastly they were going to charge us to stand next to our three year old on the carousel. Really? Anywhere else we go, ie. the ZOO, does not charge extra if your kid needs adult assistance on a ride they can ride. The points system is a little wonky. For example they might charge 12.4 points instead of just 12 or 13 points for a game or attraction. We will probably go back but we are not in a hurry. read more

Power Play - an empty parking lot in front of a brightly lit building - Buffets Near Me - Kansas City, Missouri

Gosh, I really wanted to like this PowerPlay. Really I did. I mean I love the Shawnee location and maybe if I had been here first, I would have rated this one better but alas I did not so... This one does (or will have one day) a few different options. It looks like it will have sand volleyball and zip lining but those options aren't available yet. It does have a little roller coaster that the Shawnee location does not have. That gets bonus points. Let's get to what I do like. It runs the same or similar specials that the other location does so there are various options to take advantage of such as we went for the Tuesday $10 special in December that allowed for an hr or play and the buffet. This one has an snack bar of sorts which allows you to buy some items (like funnel cakes and pretzels) without investing in the buffet. That may work for the parent who is just hanging out and waiting for a kid to get finished. My experiences with the workers were all good. They are young but they seemed genuinely pleasant. I liked that there are some old school arcade games there like BurgerTime and Pac Man Jr or Donkey Kong Jr and Mario Bros. I also liked how they had the Tilt A Whirl enclosed off to itself instead of out in the middle of the floor like the Shawnee location. Okay so what I didn't like is it reminds me of a shadow of the Shawnee location. It seems noticeably smaller which still could be okay but it doesn't differentiate itself enough from the other location to make you forgive the size. Part of the space is taken up by the snack bar area and as much as I love funnel cakes, I don't think that is reason enough for the lack of entertainment. The bowling was a blah area, not real bowling but like a Skee Ballish version of bowling. A lady even mentioned in passing that it looked much different online. There aren't as many arcade games per se. The games are kind of stacked in the same terminal. For example, BurgerTime and Pac Man Jr are in the same console so if you're a selfish jerk like I can be and you want to play the same games, you'll isolate a terminal (like I did with this one and the one that carried Donkey Kong, DK Jr and Mario) without concerns about fellow people that may want to play. If the games were separated out into different terminals, more people could enjoy them at the same time. As for the buffet, yeah I know it's a buffet so you don't expect greatness but I do expect approximately the same amount of food offered at both locations. This location lacked the variety that the other did. My son had the sads when he went through the line here. Overall, even when they get the additional options, I don't think we'll be back. We'll stick with the parent location. This is cool if you live up north but nothing to write home about. read more

Not great the arcades are color septet witch means that you have to pay more to play more and the food ain't that great it is ok but not as good read more

My 9 year old rode the go-carts for the first time and she was nervous in the beginning. Nichole and the crew helped her and she ended up having a blast! I compliment the Barry Road team members. read more

Power Play - Love the Barry Rd GoCart Crew! - Buffets Near Me - Kansas City, Missouri

Just got back. Oh my! Just awesome...kudos to Rebecca, Nick and Dominic. All awesome. So kind and polite! Assets..you all rock! read more

Power Play - Dynamo Dom with the Diva"s! - Buffets Near Me - Kansas City, Missouri

Came in and paid for zip line and go carts plus games which go on separate cards that look the exact same. Got them mixed up and supposedly got it fixed finish the zip line and tried to used the other card and it had zero on it. The costumer service was very disrespectful considering I am an assistant manager in costumer service I know what good service is and this place wasn't it expect the guy at the go carts named Aaron. I shouldn't have to get the cards fixed again when I didn't get them mixed up. I spent $50 and couldn't even play the games. read more

Went here last weekend for a kid's birthday party and was NOT impressed. The ride operators didn't seem concerned about proper safety, my kid ended up with his seat belt wrapped around his neck instead of his lap on bumper cars (!) I'm GLAD he didn't want to ride the (sketchy!) roller coaster. They also did laser tag, and it was near impossible to get the kids into the gear in the pitch black staging area. The 'party' room was so tiny, it was basically a glorified closet. I had a pretzel and it was cold and hard. Looked like the concession stand was well stoked with booze, so I guess if you're looking to get wasted, there's that. Also some of the arcade games were from the 90s, so that was kinda nostalgic. Overall, I'm just glad I wasn't paying cause I don't think it's worth whatever they charge. read more

Overall pretty fun for kids..just avoid Nicole in the go cart area.Its a little complicated figuring it out the first time and this little girl will NOT help you at all.My wife and I asked her a few questions on how the process works.She acted like we were putting her out! read more

Power Play - STAY AWAY FROM NICOLE!She has terrible customer service skills and doesn't belong behind a counter helping people. - Buffets Near Me - Kansas City, Missouri

Been here twice now for birthday parties. First time, school day, early dismissal, not crowded...I think we were the only group there...perfect time. Second time, weekend birthday, evening, everyone in the immediate surrounding neighborhoods within a 19-mile radius was there. Holy crud. Crowded. Picture this...a ton of people (some rather questionable appearing...just sayin), mixed with the wafting scent of fried fast food, coupled with lots of wild children, with a slew of old and sad looking video machines. I'm sure some love this place, but it's not my idea of a where I want to be on Saturday night. read more

My wife and I go here for the buffet. For the most part the food is good. The pizza is always kinda old and not very good but the fried chicken is usually really really good. I'd say the last 3 out of 5 visits the chicken was awesome. Some times it's old and not fresh at all. Their bread rolls are always amazing. I would suggest you get there early when the food is fresh. Only real downside is the tables you eat at are NEVER clean. I've seen a lady "cleaning" them but when I say down she missed A LOT. read more

Many places will let you bring in a cake if you are feeding your family too. NOT THIS PLACE. You have to pay to have one of the "ROOMS" to have the cake in... When you have a family of 6 and going to bring about 10 more people with you, all that are going to spend money to eat and play play play..... Not going here. Your missing money as a business read more

Tried to take advantage of the $25 (3)hours of play deal today from 11am-2pm. So, here is what we experienced: 1. Laser tag room was shut down the entire time 2. The laser maze did not work - no lasers? 3. They were understaffed and had to "rotate" workers around the different attractions and we had to wait multiple times for a staff to come over and start the roller coaster, bumper cars, etc 4. tilt a whirl was closed for the first hour we were there. 5. Their buffet is horrid. Brown lettuce, cold pasta, flat soda, dirty tables (had been wiped as you could see the dirty swipes but crumbs still existed), and salty pizza. My son did have fun, but I will do everything to keep him from wanting to go back. read more

Only for games and tilt a whirl--no buffet or food purchased. I've taken my 3rd grader here a few times. We like it a lot. We have not had a problem with it being busy and the workers have been nice. We have had a few instances where the game has broken and they don't offer you a token or any replacement "points". That's the only thing I haven't liked about Power Play. read more

It was a fun outing, a field trip and there were at least 4 other schools there. Most of the games were working, but several attractions were either not working or unmanned. The buffet was great and both kids and adults enjoyed the selections. It was nice to see roasted potatoes and fried chicken along with the pizzas and salad. The laser tag was fun, and most equipment was working fine. The bathroom looked clean enough, but the entire floor was so sticky that my running shoes stuck with every step (hopefully just too much soap in the water) Definitely not perfect, but for the school trip we were on it was fairly good. There could have been more staff available, as that was the primary complaint. The little store where tickets are exchanged for gifts and candy was manned by one guy, and he was bombarded by excited and loud kids (of course, totally natural and expected) but he was quite slow and many kids were in line for a long time. Keep in mind to wear close-toed shoes if you want to go on certain rides. read more

We booked our child's birthday party at PowerPlay - North with Cierra. She was terribly slow to reply to our emails - if she replied at all. We were the ones who made the follow-up calls prior to the party to make sure everything was in order. The party room was the size of a closet so we had to pay an upgrade fee just to accommodate 15 guests. The party rooms are away from the games, so this made it impossible for guests (grandparents, adults, etc) who may have wanted to wait and watch the kids play from the party room. We pre-ordered over-priced latex balloon bouquets with specific balloon color requests. Minutes before the party started, the staff had not even began to blow up the balloon bouquets. They did not even attempt to include the requested colored balloons - and were very apathetic about the fact that they did not even have the requested balloon colors in stock! This did not stop them from still charging us full price for the late delivered balloon bouquets that were not even the colors we requested. There is literally a glaring time clock in the party room, counting down the minutes you have left until, undoubtedly, they will charge you more for staying there longer. Like a bomb getting ready to explode. Very tacky. We paid $5 extra for each guest to have extra tokens on their PowerPlay card. PowerPlay charged us twice for the add-on. When I finally got the Manager on duty to understand what was happening, he removed the double charge ... which deactivated ALL of the guests' PowerPlay cards. This took at least 20 minutes to correct as he had to fix each card one at a time. After all of the birthday guests had left, WE had to remind our party host that our child was supposed to be able to step into the "ticket vault" and be able to catch tickets flying around in the air. This experience was not nearly as fun as it should have been if the party a guests were still around to watch. Once the party was over, our host packaged up our left-over pizza and offered to store the ice cream (that we purchased) in their freezer for the remainder of the party. Less than 30 minutes later, when we were settling up our expensive party bill, we went to the front desk to ask for our pizzas and ice cream. The front desk attendant literally had NO CLUE what we were asking for. I am not even sure the front desk attendant knew PowerPlay had party rooms. It literally took 3 employees and yet another manager to even figure out what we were asking for! Our party host was long gone and this manager was very defensive of his clueless employees -- and less than helpful in retrieving our ice cream and pizza. They "searched the freezer over" -- but we never saw our ice cream again. They did compensate us by make one fresh pizza. This was the worst, most stressful birthday party experience ever, Between the terrible pre-party communications to the on-going fiascos of the party itself, I would NEVER recommend anyone book their child's birthday party with PowerPlay. The irony of this entire experience was, we finally received our first unprompted phone call from Cierra a few days after the birthday party ........... when she called begging us to leave a favorable review for our PowerPlay birthday party experience. read more

Went with my husband and daughter & we all had a blast! It brand-new for more fun things are coming soon to this spot!! Can't wait

It is nice to have this up north and not have to drive to Kansas. Smaller than Shawnee and know they are making some outdoor attractions, so we are looking forward to those! Would like more small group or family specials that are not "date based" that could be used at any time.... With food, tokens and any other it adds up FAST~ read more

Having never been to the Shawnee location that everyone says Is better, I liked my trip to this place a lot! They got a nice looking buffet (from afar. Did not eat or even look at any food). Had a race track, a roller coaster, a kiddy roller coaster, just to name a couple of things. There selection of arcade games Is great. Loved the temple run. A tad pricey but it is what it is. Staff was very nice read more

My husband and I recently did a date night here and had a ton of fun. $40 on our card went a long way...great Laser Tag room and variety of games! Go-Karts seemed a bit expensive for what they were, so we skipped them. read more